“WHEN YOU GO IN, WE GO IN WITH
YOU.”
Imperial Armour CC was established in October 2000 and this year, celebrates 25 years in business. The company’s experience, excellent quality, and continual innovations has made them the leading manufacturer of personal protective equipment in South Africa.

Our extensive product offerings include bullet-proof vests; anti-stab vests; hard armour; anti-riot equipment; demining protection; structural fire suits, and additional accessories.

Imperial Armour exports to over 78 countries with a client base in Africa, Asia and Europe. Having
supplied the United Nations, ministries of defence and ministries of interior within various countries,
Imperial Armour has developed extremely strong and reputable relationships over the years.

Imperial Armour’s focus is to save lives and does this by providing the latest technology within its innovative designs. Typical customers include private security, military personnel, police, fire fighters, emergency medical services and demining officers.

Imperial Armour’s mission statement epitomises its brand by:
 Being predominately an all women company
 Developing and nurturing relationships with customers based on trust and integrity
 Aiming to protect lives through a long-standing credibility in the expanding global
market
 Ensuring its products are of the highest standards
 Constantly researching and developing products so that customers receive the latest and most advanced technology, suitable to their needs

Ethical Culture
Imperial Armour’s management team is guided by Emily Elliott, the CEO of the business, who has always stood for strong effective moral and ethicalpractices. Her example had laid the foundation for
an entrenched ethical culture within her management team when making decisions and treating the employees with dignity and respect.

This flows through to the Imperial Armour employees who are guided by the company’s code
of ethics which encompasses integrity, competence, responsibility, accountability, fairness, and transparency.

Annual training of ethics and anti-corruption and bribery also take place to ensure all employees are
aware of this business requirement. This material is reviewed yearly to ensure it is still in line with
applicable legal and other requirements.

Value Creation
The business value is the employees who in turn create quality products on a consistent basis.
Imperial Armour plays an important role in KwaZulu-Natal by employing women from the local
communities as well as their young family members who have recently matriculated.

The company recognises the importance of training to ensure that their employees become empowered in their roles. We have a buddy system introduced so that each employee can learn the importance of the other person’s role.

This system has also allowed the employees to grow in themselves by learning a new skill as well
as learning new aspects of the business, thus empowering them. External training is also provided such as
embroidery- digitising, first aid, firefighting, and quality training. This training empowering the
employees in the workplace and in their communities where skills can be transferred.

Trust, Good Reputation and Legitimacy
Imperial Armour is extremely proud to hold solid and long-lasting relationships with key suppliers in the industry. Being in business for 25 years, Imperial Armour has built up a solid customer base in our local market, including giants in the security industry: Fidelity ADT; Fidelity Cash; Bidvest Protea Coin; Izi Cash; and local government institutions. As repeat customers place their trust in Imperial Armour to provide the ongoing professional service, 78% of its business comes from repeat orders of existing clients.

All products delivered are stringently checked through our quality and control process. The company ensures that it provides customers with the highest quality products possible. In addition, Imperial Armour ensures customer focus through meeting customer’s legal requirements, understanding risks and opportunities relating to its product and service conformity.

Good Performance
Imperial Armour is ISO 9001: 2015 certified. The system is maintained on a day-to-day basis by key personnel, with internal and process audits done at set regular intervals by on outsourced consultant, and once a year by the external certification body to ensure they are still on track and in line with the international quality standard.

All the manufactured products are tested by an Independent Testing House in USA, to ensure conformance to product specification, resulting in internationally recognised certification.

Community Support
Imperial Armour covers a wide variety of different areas within the community. These projects cover the welfare element by examples of offering great deals and discounted prices for the community policing forums and neighbourhood watch teams across all provinces.

Imperial Armour also regularly donates to initiatives such as the Anti-Rhino Poaching Campaigns and to The Red Cross.