UA-8884037-5 Nashikta Authar AngadhNASHIKTA AUTHAR ANGADH is a Partner in KPMG and heads up the Business Resilience and Continuity Services unit of South AfricaNASHIKTA AUTHAR ANGADH is a Partner in KPMG and heads up the Business Resilience and Continuity Services unit of South Africa. Her function can be summarised as preparing clients for planned and unplanned disasters. She involves herself with organisations at a deep level to understand their critical processes and the potential risks they face to develop a "fit for purpose recovery strategy" to be used in the event of a disaster. When Nashikta was thrown into the deep end to take the reins in leading Business Resilience for KPMG she began by "rolling up her sleeves, embracing the books, and soaking up and entrenching herself in the information". Along the way, she gained critical insights into client practices. A mentor, "her North Star" offered valuable support and advice. She also learned from her team that supported her. Ultimately, things came together, and she became recognised as a leading expert in her field, progressing in the firm to where she is today. An inspiration Nashikta finds inspiration in books, videos and in various people, including her selfless and elegant mom. Her dad is, however, her main source of inspiration. He did not finish school and his limited financial means made starting a business difficult. Additionally, he had serious health issues, but he overcame the odds and made a success of life. "Looking past his business success, he is an amazing soul," she says, one who changed many people's lives. His belief, "service to man is service to God" became her belief too, allowing her to balance her accomplishments with remembering who she is and where she comes from. Deal with internal barriers To demonstrate the difference between men and women in business, Nashikta uses a recent event. She was in a boardroom with "powerful men and women from across SA". The tea lady walked in and placed a tea tray on the table between a gentleman and a lady. The lady glared at the tray in a way that suggested she thought serving tea would reduce her power in the room. However, the gentleman got up and cheerfully served the tea. This incident made Nashikta realise that: "as women, we need to deal with the internal barriers we create for ourselves that prevent us from being what we can be and doing what we need to do. Women need to be bold enough to make the tea without worrying what everyone thinks and what their opinions are." Historically, there were many challenges between men and women, however businesses have progressed and created numerous platforms for women, which should be embraced. A work-life balance requires structure Nashikta has an excellent support structure which contributes hugely to her work-life balance; both her mother and mother-in-law look after her son when she is travelling, allowing her to focus on work. The KPMG work environment is very flexible, making it easier to get things done anywhere and at any time. She makes sure not to diddle-daddle and focuses on business during business hours, so work in her personal time is unnecessary. Nashikta is grateful for her wonderful husband who takes charge with chores around the house and is a hands on Dad. He has been her pillar of strength and encourages her to grab on to opportunities, even if it results in added pressure on himself. She quips, "If all else fails, just pray for energy, tolerance, patience, and guidance to be a good parent, because that is the most important aspect of a work-life balance." Practical spirituality Her spiritual background is very important to Nashikta. She belongs to the Sri Sathya Sai organisation which is based on five human values: "truth, love, nonviolence, right conduct, and peace". She tries to live by these in everything she does. Nashikta sustained serious injuries in a vehicle accident during 2013. Spinal surgery prevented permanent paralysis, but she was confined to her bed for three months and had to learn to regain movement and walk during a long, difficult recovery. She says her spirituality carried her during this tough time and made her appreciate life. When KPMG experienced difficulties in recent years she felt alarmed but did not leave and tried to demonstrate the five values as a leader. She believes leadership is tested during challenging circumstances, not when everything seems good. Authentic self She is happy with what she has achieved and proud of winning the Business Continuity Institute's 2019 award for "Business Continuity Institute, Africa, Resilience and Continuity Specialist". She is hoping for further success in the global category. Being involved in developing continuity strategies for businesses and government departments, Nashikta says the "philanthropist in her" wants to take this a step further and develop a strategy for South Africa. She explains: "If the country is faced with something similar to a 9/11 attack or escalated xenophobic attacks, SA has to be ready and I want to make sure that we are." The advice Nashikta would give her younger self is not to shy away from shining and be confident in her strengths. Being diligent and assiduous, she stood out at primary school, making her unpopular with some kids. She then held back to avoid attracting attention during high school. But at university and with her career, Nashikta says, "I decided to just be my authentic self. This allowed me to excel and get to where I am." Service to man is service to God
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Cheryl Govender

CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft.

Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth."

One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'.

Be clear about what must be achieved

Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed.

Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day.
This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day.
Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career.

After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart".

Focus on one thing and do it well

Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased.

A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack.

Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day.

Business skills are unrelated to gender

In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce.

Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance.

Brand ambassador

Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers.

While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level.

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