UA-8884037-5 Sarah WhitakerOn South Africa is a website that links consumers to suppliers across twelve categories, with a dedicated website for each category. "For example," says Sarah, "if you were planning a function, you could go onto the OnSA Celebrate site and find everything you need - caterers, photographers, florists, venuesAs an art teacher looking for art supplies, Sarah Whitaker did what we all do - she asked Google. But she didn't get the answers she was looking for. "Between the big stationery stores and paid ads, I just couldn't find the small, specialised suppliers I wanted," she said. Happily, her network of art teachers filled the gap and she discovered a rich resource of small businesses that had exactly what she needed - but couldn't find online. This was the inspiration for On South Africa (OnSA). Sarah realised that there was a host of small businesses offering products and services of real value - but unable to reach their target market. "I realised that being found online could make a huge difference in their sustainability and profitability, but most of them simply didn't have the resources and digital skills to make it happen." So, she set about creating a structure to help them do just that - without the high costs that usually accompany building a strong online presence. Easy access to specialist small businesses On South Africa is a website that links consumers to suppliers across twelve categories, with a dedicated website for each category. "For example," says Sarah, "if you were planning a function, you could go onto the OnSA Celebrate site and find everything you need - caterers, photographers, florists, venues." The OnSA categories include home, start-ups, social, "kidlets" and more. "Visitors get to search by province, they find suppliers relevant to them, and the small businesses have the chance to connect with customers in their local area." For Sarah, one of the key issues is that when visitors click on a business, they go to a profile page and get to go behind the scenes and find out about the people running the businesses. "With small businesses, relationships are important, and site visitors can connect with people they relate to." Sarah has also chosen not to allow any invasive or aggressive ads. There are no distracting pop-ups and no spam or click-bait on her sites. "It's just links to the websites of companies who can help you. You find out about the businesses who can give you what you need, and the people who run them. And we help them showcase their small businesses to people who are looking for their services, in their area." Women bring warmth to business Setting up On South Africa and its network of 12 websites, "so far", in 2017 was a major undertaking for a solo entrepreneur, and Sarah gives huge credit to her husband and friends and family who helped and supported her, "and brought me a constant stream of coffee". "I've been surrounded by strong, independent women my whole life, particularly my mother and my sister, and they've been a huge inspiration to me. And my family and friends have been an enormous support to me as I've grown my business." "I believe that women bring a warmth, and a more nurturing approach to business, and this can bring a different dimension to how we run our businesses. It's not that we need to behave differently than men in order to succeed," Sarah points out, "but often we just do." Sarah admits she's not good at work-life balance. Married to her childhood sweetheart, and with three beautiful daughters, her family is central to her life and her happiness. "I'm ADD*, but when I'm immersed in a project I can really focus on it, sometimes almost obsessively. I still sometimes pull all-nighters to get things done." So she's grateful for the help she gets from friends and family - and she's aiming to get the balance right soon. A strong believer that you can achieve anything if you believe in yourself, Sarah wishes she'd realised this when she was younger - because she would have taken on bigger challenges sooner! Big Dreams "I want to make a positive difference and empower and uplift as many small businesses as possible, and this is only the beginning," says Sarah. "Yes, I'm proud of what I'm doing - and that I'm helping other entrepreneurs while supporting various charities too. Sometimes I have to stop and remind myself what I've achieved, because there's so much I want to do." Highly creative, Sarah not only does all the web design herself, she's is also a well-established glass artist with impressive credentials, including a 100 metre original artwork (yes, one hundred metres!) on the façade of the Bridge City shopping centre in KwaMashu, incorporating drawings by children in the KwaMashu area. On her LinkedIn profile, Sarah describes herself as the founder of On South Africa and creator of big dreams. Happily, her big dreams are also helping fulfil the dreams of other South African entrepreneurs.Empowering and uplifting small business
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Cheryl Govender

CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft.

Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth."

One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'.

Be clear about what must be achieved

Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed.

Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day.
This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day.
Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career.

After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart".

Focus on one thing and do it well

Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased.

A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack.

Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day.

Business skills are unrelated to gender

In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce.

Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance.

Brand ambassador

Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers.

While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level.

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