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Shadrach Karien: Beyond barriers - the future of business security

Mi7 National Group has a specialised fleet of vehicles and equipment which caters to all security requirements, from strike control, priority escorts, VIP protection, and armed response

In today’s complex and ever evolving business landscape, the challenge for corporations, regardless of their size or sector, isn’t just about staying ahead of the competition. It’s about ensuring the holistic security and well-being of their assets—both human and material. That’s where Mi7 National Group steps in, embracing a multifaceted approach to security solutions in South Africa, an approach that has earned us the accolade of KZN’s Top Brand in the Standard Bank KZN Top Business Awards 2023.

Let’s dispel a common myth right at the outset: security is not a ‘necessary evil’, or a grudge purchase that businesses make. It is an investment—an essential one—that safeguards a company’s future, reputation, and operational integrity. As we serve a broad spectrum of clients across South Africa, from high profile, blue-chip corporations to smaller, family-run businesses in sectors like retail, mining, and government, our experiences tell us that the need for robust, dynamic physical security systems has never been greater.

Security Challenges

We’re living in an age where security challenges are becoming increasingly complex, thanks to a multitude of factors ranging from socio-political volatility to advancements in technology. Gone are the days when static guards and CCTV cameras were the gold standard in security. Today, innovative technologies are driving unprecedented changes in how we think about and implement security measures. Take our Mi7 Surveillance Net as an example—a pioneering initiative that exemplifies our commitment to integrating cutting-edge technology for the purpose of public safety.

But what does the future hold for physical security? If we look at the emerging trends, it’s clear that Artificial Intelligence (AI) will play a significant role. Imagine a security system smart enough to differentiate between a random passerby and a potential intruder, alerting security personnel in real-time. At Mi7 National Group, we’re not just imagining these scenarios; we’re actively investing in research and development to make them a reality. Our mission is not just to meet but to exceed customer expectations through customised security solutions built on a foundation of service excellence, diligence, honesty, and integrity.

Meeting Expectations

As we look further into the horizon, another unmistakable trend shaping the future of the security industry is the rising importance of Environmental, Social, and Governance (ESG) criteria. Historically, the concept of security may not have been naturally linked with sustainability or environmental stewardship. But times have changed. Today, stakeholders, including clients, employees, and investors, expect businesses to adopt a holistic perspective that balances profit making with responsibility toward the planet and its people. Companies are beginning to recognise that incorporating ESG criteria into their operations is not merely a branding exercise but an operational imperative. At Mi7 National Group, we’re actively aligning our business model and practices to meet these ESG expectations.

Consider, for example, how advances in technology can contribute to environmental sustainability. From smart energy management in our operation centers to reducing carbon footprints via optimised patrol routes, every action can make a difference. The scope for responsible governance in deploying these technologies is vast. Security companies can ensure ethical sourcing of components, guaranteeing that their supply chains are free from exploitation or other social injustices. This extends to how we manage our data and respect privacy concerns, encapsulating governance and ethical behavior at all levels of operation.

However, incorporating ESG criteria goes beyond merely ‘doing good’; it has a practical implication for risk management. A strong ESG profile mitigates potential social and governance risks that could otherwise compromise security. For instance, a security company with a high regard for social values will naturally instill this ethos into its workforce, reducing risks related to staff misconduct. At Mi7 National Group, our Level 1 BBB-EE certification isn’t just a plaque on the wall; it signifies our unwavering commitment to meeting these ESG criteria, ensuring we conduct our business in a manner that is both socially responsible and sustainable for the long term.

Mi7 National Group also has a specialised Emergency Medical Services division to ensure their clients’ safety, as well as their wellbeing

Social Responsibility

Yet, what truly sets us apart is our commitment to social responsibility, a commitment that extends beyond the realm of our core business functions. We understand that providing security means more than just installing alarms and deploying guards; it means contributing to the holistic wellness of the communities we serve. Through our extensive array of Community Service Initiatives (CSIs)—which include park rehabilitations, cleanup campaigns, educational upliftment programmes, and strategic partnerships with entities like SANBS, SPCA, and Love to Live—we strive to improve every facet of life within the KwaZulu-Natal province.

This dual approach—to not only serve but also uplift the communities in which we operate—doesn’t just make us a business; it makes us a partner in the truest sense of the word. It makes us conscious of our social footprint, leading to initiatives that align with sustainability goals, diversity, and inclusion. We handpick our PSIRA-accredited personnel not only based on their skills but also on their personal demeanor, ethical behaviour, and moral values. In doing so, we ensure that we’re not just a company that does business in the community but a part of the community itself.

The security landscape is shifting under the weight of technological advancements, societal changes, and new types of threats. In these turbulent times, businesses need more than just a vendor; they need a comprehensive partner who can navigate this complex terrain with them. With branches nationwide and decades of experience, Mi7 National Group stands ready not just to meet this need but to go above and beyond, setting new standards in what it means to be a security service provider in the modern age.

In today’s world, where uncertainty often seems like the only constant, Mi7 National Group isn’t just offering security; we’re offering a promise for a safer, more secure tomorrow for both businesses and the communities they serve. And that’s a promise we intend to keep.


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