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- Mavis Naidoo | KZN Top Business
< Back Mavis Naidoo Next DR MAVIS NAIDOO is the principal of the KwaThintwa School for the Deaf, which is based in Cato Ridge, KwaZulu-Natal. The school takes in children with a hearing loss from the age of 3 to 20, from the poorest communities in rural areas all over KZN DR MAVIS NAIDOO is the principal of the KwaThintwa School for the Deaf, which is based in Cato Ridge, KwaZulu-Natal. The school takes in children with a hearing loss from the age of 3 to 20, from the poorest communities in rural areas all over KZN. KwaThintwa offers full boarding and follows the mainstream CAPS curriculum. The school was established by Archbishop Dennis Hurley. While he on a visit to Thintwa (meaning touched), he was touched on his cloak by an 11 year old boy. On questioning why the child was not at school, he discovered that there were limited opportunities for Deaf children. KwaThintwa was opened in February 1981 with 40 Deaf learners. Mavis reflected that Archbishop Hurley had been someone she always had a deep admiration for as he had stood up for social justice and actively campaigned against apartheid. She said, "I couldn't believe that he was the chairperson of the interview committee when I applied for the job." Subsequently, Archbishop Hurley became a mentor to her in her various management roles within the school. "When I applied for the position, I had no ambition other than the need to make a difference. There is never a day when I am not touched by working at the school, I often have goose bumps when I drive into the school grounds." She explained that she had a steep learning curve when she joined the school and went from a level one to a level three post in a very patriarchal school. She was a young Indian female who had no understanding of Zulu culture, no knowledge of Zulu language and no Sign Language. "I really believed that my appointment was the will of God and I trusted that his Grace would keep me," she says. The person in the principal's office Her experiences at KwaThintwa informed the content of her PHD dissertation, which was an auto ethnographic study entitled, "The Person in the Principal's Office". Mavis was awarded her PHD in 2013, which she completed studying part-time in two years and eight months. She explains that she had been inspired to study further by her mother who had studied continuously throughout her life and uncalculated in her a love for education. Mavis juggles many balls and plays a pivotal role in Deaf education. Over and above managing the 361 learners who are full time boarders and the 120 staff complement, she is the deputy president of Deaf Education Principals Association - South Africa (DEPASA) and has served as deputy president of South African National Association for Special Schools (SANASA). In addition, Mavis has been chancellor for the National Institute for the Deaf (NID) and has publications in international journals. Her passion for the school is apparent in the active fundraising campaigns that she has undertaken since most the learners are from economically disadvantaged backgrounds resulting in minimal payment of fees. Mavis has secured millions of rands in funding, which has resulted in the building of classrooms, a library as well as a road to the school among other much needed facilities. "South African businessmen are very generous, especially when they can see tangible results," she says. Running the school has required that Mavis acquire business skills and she is grateful for the support that she has received. "As a professional person, I was not prepared for a management role, however, my friend the late Hanu Singh, showed me the ropes and inspired me for the first five to six years on how to run the school as a business." A place of excellence Being goal orientated, Mavis sets the bar for herself, as well as the school, high, which she sees as a place of excellence. "I have a strong belief that the Deaf are not different to their hearing counterparts. They often suffer from low self-esteem, as the hearing community often puts a ceiling on their potential. However, I believe that they can achieve as well if not better than typically hearing children. Deaf education is fast changing, and this rapid change inspires me to do more." Over the past eight years, the school has had a 100% matric pass rate including learners obtaining distinctions. The learners take South African Sign Language (SASL) as their Home Language and English First Additional Language (FAL). South Africa is the first country in the world to have Sign Language as a school subject. The schools 2018 Dux, Thabile Qondani, was placed second in South Africa for SASL Home Language and is the first Deaf individual to study law in KZN. Other learners have gone on to become chefs, teachers, and work in IT. A heart for the marginalised "I have proved that a marginalised child can achieve against all odds by creating an environment that is conducive for learning with committed staff. The children at KwaThintwa are living testaments to this. Mavis also reflected that she is very proud of the achievements of her two sons - who she says are successful role models that have a heart for the marginalised in South Africa. If she could give advice to her younger self, Mavis would say, "Some things can be left undone. I am an overachiever and I don't need to do everything at once." "I am very happy and content with what I have achieved. If I could turn back the clock, I would do this all again. KwaThintwa is the legacy that I leave behind," she concluded. Previous Next
- Nikita Pillay | KZN Top Business
< Back Nikita Pillay Next NIKITA PILLAY attributes her success to a powerful cocktail of positive peer pressure, perseverance and a lucky break. She grew up in a large, loud and happy family, with three sisters and a brother, but there was no chance of a tertiary education after school NIKITA PILLAY attributes her success to a powerful cocktail of positive peer pressure, perseverance and a lucky break. She grew up in a large, loud and happy family, with three sisters and a brother, but there was no chance of a tertiary education after school. Determined to get a good education - and to live up to the achievements of her two older siblings - she knew she had to study part-time to get ahead. Nikita recognises that both men and women need perseverance and resilience to earn their success, but also points out that in some ways, woman may have an added advantage. "Yes, women are sometimes seen as weaker than men, but they are often stronger than they realise. Also, women are often at an advantage when it comes to emotional intelligence and soft skills - and these are certainly factors that have helped me." After several years of paying her dues in general administration jobs, Nikita got her first human resources (HR) job 15 years ago, doing payroll for a major fast food company. And at last, she'd found her niche. Committed to her career growth, she continued her studies and worked her way up to HR manager for the company, before joining DRG Outsourcing. Part of the leadership team As head of Legal and Compliance at DRG Outsourcing, Nikita is part of the leadership team, for DRG Outsourcing, DRG Siyaya and BusinessFit. She assists client companies in aligning their HR strategies with their business strategies. It's a multi-faceted role, and no two days are the same, with a variety for responsibilities from assisting companies to develop policies and procedures, to remuneration strategies and chairing Commission for Conciliation, Mediation and Arbitration (CCMA) hearings, to consulting on wage negotiations. The company believes that all its staff are all leaders. "We are part of a team and we each have specialised skills. We just feed into each other and on projects each person is able to fill in those gaps, according to clients' needs," says Nikita. She's also involved in the training and mentoring of young emerging entrepreneurs. This is a role that's particularly close to her heart as she knows how the input and mentorship of experienced colleagues has contributed to her own growth. Nikita highlights the role that David White, CEO of DRG Outsourcing, has played in her career. "Over the last seven years David has continually challenged me and exposed me to new opportunities. He's encouraged me and motivated me to always look for new opportunities. In short, he's always believed in me and supported me - and this has helped me grow in confidence and inspired me to strive to become a more rounded HR professional and a leader in our organisation." A vital part of life Asked about her work-life balance, Nikita just laughed. Underplaying her hard work and dedication, she points that when you love what you do, your work is a vital part of your life - not separate from life itself. "Yes, there are stresses that come with this job, because our decisions impact on people's lives. And it's important to deliver for our clients. We go the extra mile in helping customers have long term relationships with DRG. But my job is also something that gives me great satisfaction, and I look forward to coming to work every day." Looking back on her career, Nikita is justifiably proud of her achievements but doesn't see herself as anywhere close to the finish line. "I'm happy - thus far! But there's a lot more I want to do." Never one to rest on her laurels, Nikita continues to study and has just achieved international recognition as a Personal Development Analysis (PDA) analyst - making her one of only 5600 worldwide. "I also have initiatives planned, and new services that are in development to give clients more value-add for their businesses. And happily, this means growth for DRG as well." Even bad decisions bring value It's easy to focus on the good, but Nikita acknow-ledges that she's made some bad decisions along the way too. "If I could offer my younger self some advice, it would be don't be so hard on yourself. Even bad decisions are stepping-stones to growth, so there's no point in agonising over mistakes. Life is never completely plain sailing, and the little hurdles that trip you up are part of your journey. Face your challenges and you'll be fine in the end - they'll make you stronger and more appreciative of your achievements later on." Previous Next
- Nomfundo Mcoyi | KZN Top Business
< Back Nomfundo Mcoyi Next NOMFUNDO MCOYI has come a long way - from township girl to teacher, to founder and CEO of the Icebolethu Group. Today she manages eight companies, employing a staff of more than 1000 people NOMFUNDO MCOYI has come a long way - from township girl to teacher, to founder and CEO of the Icebolethu Group. Today she manages eight companies, employing a staff of more than 1000 people. Nomfundo started with nothing, but she had a big dream. She knew she wanted to own a big funeral company. Giving up her teaching job and a regular salary, she started Icebolethu with no loan, no car and no mortuary. All she had was her meagre savings and small office in an old, run-down building in Hammarsdale; working her side-hustle to fund her core business. I had the vision Nomfundo sees her role as making sure that her companies run smoothly, are well managed, and looking after her team. She has always relied on her faith and her team to grow her business, and gives credit to God. "There were times when I had no-one supporting me, and my only hope was in God, and He has blessed us with so much and supported me all the way. And He has graced me with a very good team," she says. "I had the vision, but my team has always been very supportive of that vision; without my people I would not be where I am today." Nomfundo had no experience in the funeral business, and no mentor to guide her. Instead, she looked to her opposition - the major funeral companies. Nomfundo relates how she watched them to see what they were doing. "I never looked at the small companies. I always knew exactly what I wanted to achieve: I wanted to own a very big company, so I measured myself against the biggest and the best." "It's been a long journey. It wasn't easy and it took perseverance, focus and determination. I'd never even buried anyone - but I did my research and focused on my vision." Today, after only 10 years, with 85 offices, 20 mortuaries and an annual turnover in excess of R250 million, Nomfundo has certainly grown her business into one of the major companies in her industry. The Icebolethu Group includes eight companies encompassing various aspects of the funeral business. In addition to burial services, they cover funeral policies, tombstones, catering and loans. Nomfundo's charity, the Icebolethu Foundation, is particularly close to her heart. "My late grandmother was a remarkable woman and a great entrepreneur for her time. She was fierce, focused and determined, and she ran my grandfather's business when I was a child. I always wanted to be like her." Nomfundo relates how her grandmother was also a very giving woman, who went out of her way to care for people in her community. "My foundation was inspired by her and giving back to the community is my way of paying respect to the example she set for me." Making a difference The Icebolethu Foundation has several active projects, but Nomfundo is particularly proud of the Rhoda Girls project. The foundation has 'adopted' 50 girls to mentor for the next five years. These girls attend courses and camps, and the foundation pays their school fees. Nomfundo is personally involved in the mentoring, and as she puts it, "We're trying to create fifty more Nomfundos of the future; girls who have the skills and the confidence to go out and create businesses and employment for others." Education is one of her major focus areas, and the foundation sponsors the cost of university education for 18 girls. The Back to School programme has provided school uniforms for 1 200 school children this year and the Icebolethu Academy provides free computer lessons to high school learners, helping capacitate them for tertiary education. "Most of their township schools have no computers, and at the Academy we provide them with valuable skills for future studies and the workplace." "We also take care of the grannies, through the Gogo Feed programme, and build houses for the poor. We've just handed over a new house in Escourt, and we'll hand over another in Cato Ridge in December." I would love to do more Despite her achievements, Nomfundo is not com-placent. "I'm proud that I've achieved so much of what I set out to do, but I would love to do more. I'd like to double our staff complement over the next year, and within 10 years I want Icebolethu to be one of the greatest insurance companies in South Africa." When it comes to finding a balance in life, Nomfundo acknowledges that she's not very good at it. "I love my job and I'm very hardworking. I have a great team, but I'm still hands-on. I do find time for family and friends, that's very important. I love to travel, usually with my family. It's not only a great holiday, it's a great way to grow your knowledge, broaden your mind and see new opportunities." Looking back over her career, there's not much Nomfundo would do differently. "Being a woman has never held me back," she says, offering sound advice to other young entrepreneurs. "I don't apply gender to business, you must just be excellent at what you do. Focus on your goals and your vision and don't take shortcuts, they're not the answer. Don't expect people to hand you anything on a plate just because you're a woman, or just because you're black. Don't just chase money. Work hard, be professional and do things the right way, and for the right. Previous Next
- Sharon Butler | KZN Top Business
< Back Sharon Butler Next Transport and trucking tends to be a male dominated field, but that hasn't stopped Sharon Butler from developing Expressway into a successful logistics company together with the KZN D&H Deliveries, with seven depots and 90 trucks across KwaZulu-Natal and Gauteng. And as she says, there's no reason why women can't run a successful transport business Transport and trucking tends to be a male dominated field, but that hasn't stopped Sharon Butler from developing Expressway into a successful logistics company together with the KZN D&H Deliveries, with seven depots and 90 trucks across KwaZulu-Natal and Gauteng. And as she says, there's no reason why women can't run a successful transport business. "Women have stepped up to the plate over the last 20 years, and several successful transport companies are run by women. It's a tough industry, especially right now with the attacks on truck drivers, but men face the exact the same struggles that we do. Success boils down to hard work, perseverance and believing in yourself." Trained as a secretary, Sharon found her entrepreneurial spirit as a young mother. She'd loved her secretarial job but once her son Ross was born, she didn't want to go back to work. Instead, she created a business from home - a fresh vegetable pack house. Buying produce straight from the market, she developed a range of convenience packs; cleaned, sliced and packaged vegetables for coleslaw, soups, stir-fries and a large microwave range. Now commonplace, this was a new concept and it wasn't long before she was supplying hypermarkets and supermarkets in Howick, Hilton, Pietermaritzburg and throughout Durban. Building a new business After a chance meeting with Darryl Ouzman, who owns D&H Deliveries, Sharon changed course going to work for him as a sales rep. Spotting business opportunities in Gauteng, she negotiated a partnership and moved her ambition in business to Johannesburg to focus on growing the business for their new company, Expressway. Finding a niche in the market, Expressway's key business is offering Johannesburg logistics companies access to a broad KwaZulu-Natal footprint. "There are plenty of transport businesses that don't have their own infrastructure in KZN," says Sharon. "And this is where we succeeded, partnering with them and ensuring Expressway provides their clients and efficient and reliable delivery service in KZN. Expressway is a third-party wholesale carrier." Sharon's role includes managing the marketing, finance, insurance and administration, while Darryl and his team handle the operations and fleet. "I wouldn't be here today without Darryl," says Sharon. "He's a brilliant business partner and we work very well together." Inspired by many people, her administration manager in Johannesburg stands out. "Erika Venter is a little dynamo. She's full of ambition and fastidious about deadlines, scheduling and filling trucks. She has the same values and drive as I do, and her loyalty and commitment are inspiring, as a woman in a tough business." Focused on her goals Sharon is clearly proud of her achievements, and the way they've grown the business, but there's no doubt that it's taken a lot of work. "No, I don't really have a life-work balance," she admits. "I spend a lot more time at work than I do at play, but it takes a lot to build and maintain a business. So, I'm proud of what I've achieved and I'm lucky to have a very supportive family, which has helped me along the way. But it takes focus and perseverance." A strong believer in goals, Sharon points out that this has helped her focus. "I have a good work ethic, and I've always strived to set a good example for my son Ross, who also works in the business, and show him the value of hard work and perseverance. I've also aimed to build a business that might create opportunities for him one day too, and hopefully I've achieved that." Sharon works with a life coach, Lynne McNamara, who she credits with giving her the confidence to chase her goals. "I've always set goals, but she has held me accountable and challenged me. She has also had a very calming effect on me when needed, which was very comforting. I believe that when you're prepared to push the boundaries, the sky is the limit. And I've proved to myself that I can do things I never really thought possible. I truly value her advice." Another new beginning? A farm girl at heart, Sharon can't wait to get back to her home in the KZN Midlands after a week in Johannesburg. But it's not just to relax and recharge. Always the entrepreneur, she'd spotted that berries were becoming a growth area in the fresh fruit market and planted 2 000 gooseberry seedlings in her rather large three hectare property at the beginning of the year. "After a little research I learnt that gooseberries are hardy and they don't need tunnels. Basically, you're growing weeds!" she laughs. But this is more than just a weekend hobby. Despite the intervening years since she'd had her vegetable pack house, Sharon managed to reconnect with some of her old contacts who offered useful advice and her first crop yielded 3 000 punnets . Sharon focused on the fresh fruit while her mother made gooseberry jam - that rapidly sold out in farmers markets and wholesalers in KZN. "But this isn't a once-off," she says, pointing out that her second crop is due in November. "Maybe I've discovered my exit plan," she smiles. Previous Next
- Michelle Gregory | KZN Top Business
< Back Michelle Gregory Next MICHELLE GREGORY is the co-founder of Wozani Berg Gasoline (WBG), a diversified logistics group, providing transport, fuel storage, distribution, and supply chain services nationally and in neighbouring countries MICHELLE GREGORY is the co-founder of Wozani Berg Gasoline (WBG), a diversified logistics group, providing transport, fuel storage, distribution, and supply chain services nationally and in neighbouring countries. She is the systems director responsible for all procedures and systems including telecommunications, information technology, and software development. Michelle started off as a teacher before getting married and then worked in the computer industry for three years. Michelle and her husband James got an opportunity to move to the KwaZulu-Natal Midlands where they ran a thriving trading store. When Engen invited tenders for a fuel depot, she and her husband made a joint bid. James had fuel industry training and experience and Michelle had accounting and IT experience. She says, "We were fortunate to be the right people at the right place at the right time" and their bid was successful. They opened a fuel depot in the tiny town of Creighton with a truck, two drivers and a clerk. Despite major setbacks, through perseverance, hard work and building good relationships, the business succeeded and expanded. WBG now boasts a modern infrastructure nationally with more than 200 employees. Michelle says, "To get here today has been a long process, 26 years of hard work, almost like the process of a river from start to end." Say what is relevant and produce results Good and bad life experiences have moulded her, making her a graduate of the University of Life. Michelle is inspired by men and women who have bounced back from hardship and hard times. "Resilient people are able to adapt to change, become stronger and become dynamic leaders in the business world." Michelle believes specific incidents don't make you, rather it is relationships and being able to change as life moulds you that matters. People are very important to her and so good relationships between them are necessary. She feels fortunate to have a support system of family and friends who have been with her all the way. Being a woman in a male-dominated industry meant Michelle had to learn the hard way to stand up for herself. Being the only woman around a table with men set in their ways requires bringing an art to negotiations. As Michelle likes to produce something tangible quickly and efficiently, she found it is better to say less, be clear and only say what was relevant to produce results. "Working in a man's world is tough for a woman," she says, "you have to learn to read men, and then you have to use the advantages for your benefit." Leave work behind Balancing work and family life have been important, but not a problem for Michelle. "I am very clear that when I leave the work premises, I leave work behind. It's my saving grace," she says. When Michelle and James started the business, they had three toddlers and Michelle's time had to be divided. She believes, "Being a mom is the most humbling and precious gift that a woman can have in life". Motherhood grounds her and gives her purpose. It gives her balance in the work and life scenario says Michelle. Be patient, humble, and bold If Michelle could give her younger self advice, she would say three things. Firstly "Be patient, slowly-slowly catch the monkey" as she had been impulsive and wanted to get things done very quickly. "Set your goals and know that you will get there eventually if you are resilient. Success does not happen overnight unless you win a jackpot." Secondly, she would tell herself to be humble. "Life throws curve balls at us, so enjoy the good times and be grateful for them, because they can be taken from you in an instant." She relates that there were times at WBG where they had to pick themselves up, dust themselves off and get back in the saddle. "Being humble is about knowing you are never so good that nothing will go wrong." Lastly, she would say "Be bold". As a young mom she battled to express herself, "but years later I can sit around any boardroom table, rely on my gut feeling and with integrity say what I need to say." This is important, she thinks, as young people tend to hold back and not say what needs to be said. The best is yet to come Michelle is not content with what she has achieved and says that her best is yet to come. She has been privileged to be part of WBG and aims to leave it a sustainable, well-oiled machine that can function without her. She believes in giving back and through WBG assists schools, supports an orphanage and gets involved in social projects. Though modern technology, WBG offices are becoming green. Now she would like to start something on her own and says that it's never too late to start something new, she is ready for a challenge. Michelle has a passion for women in business and wants to create a business network run by women who own their own businesses. Michelle is poised to do so right now, but "Even baby eagles need a push to fly!" she concludes. Previous Next
- Lucrisha Polton | KZN Top Business
< Back Lucrisha Polton Next As owner and director of AfriCrafters, Lucrisha Polton says her days are as varied as fingerprints. "I do what whatever it takes to get the job done." Drawing on skills from finance to design, and from sourcing materials to tracking down exceptional rural crafters, Lucrisha is a true all-rounder As owner and director of AfriCrafters, Lucrisha Polton says her days are as varied as fingerprints. "I do what whatever it takes to get the job done." Drawing on skills from finance to design, and from sourcing materials to tracking down exceptional rural crafters, Lucrisha is a true all-rounder. Exposed to business from an early age, Lucrisha travelled around South Africa with her family, as her father's work took him to small towns and rural villages across the country. "He always believed the best education comes from personal experiences, and the travelling gave me a sense of freedom." Having seen the impact of apartheid on black South Africans for herself, she was acutely aware of the hardships they faced on a daily basis. She was also deeply inspired by the spirit, warmth and the talent of people she met on her trips. "Images of artists selling their work on the side of the road stayed with me for most of my life, and I hoped that one day I'd be able to play a role in showing them off to the world." Even at school, Lucrisha realised she wanted to help people. "My desire to empower people grew, and today I still look for opportunities to assist people, and serve with no expectations. My motto is Pass the favour on and this approach has created the most incredible ripple effect." After school, Lucrisha's journey took her through various jobs and business ventures. She joined her family's business supplying fresh cut potato fries and vegetables to fast food chains including Nando's and Spur. "I was a buyer, sales person and quality control," she laughs. She also travelled with her father, advising rural farmers, helping them develop their crops and improve yields. Once she'd completed her studies, she travelled abroad, landing an exciting position at a media company in Scotland. But South Africa was always home, and eventually Lucrisha returned and started her first entrepreneurial venture, a bistro in Cape Town. A second restaurant followed shortly, but two years later she sold them, moved back to KwaZulu-Natal, and took time out to be a wife and mum. Bringing Africa to the world She soon realised that it was time to follow her passion for humanitarian causes and in 2017 she founded AfriCrafters. "The seed for this had been planted in my childhood. We link artists with the global supply chain, giving our artists a foot in the international market, and creating a sustainable living for them. Artists are so often exploited but I believe they should earn an income equal to their talent and creativity." "Every step I've taken has led me to where I am today," she says. Crediting her grandmother and parents for instilling in her a sense of confidence and tenacity, Lucrisha points out that AfriCrafters is driven by her love for people and watching them develop. "I see inspiration everywhere, in people, animals, nature, my children and life itself. I love telling stories and couldn't think of a better way than to do it than through arts and crafts. Each artwork is unique and made from recycled material, and each piece tells a story." "Culture is a big factor in my industry," she says. "My crafters come from a diversity of communities and I need to understand that a woman is treated differently in some cultures. I have to be mindful of this, particularly when dealing with men of a patriarchal culture." While this is a significant factor in her approach to business, Lucrisha doesn't believe it has held her back. "If anything, my respect for cultural differences has allowed me to create stronger, better business relationships." Despite this, she feels strongly that women should not shy away or hide their abilities when dealing with men. "It's your expertise in your industry, and your confidence that will set you apart, not just as a businesswoman but as a businessperson. And we are the nurturers, building a base on which future generations of women will succeed. We should never lose sight of this, and the way we can inspire other women." Taking Africa to the world Lucrisha is deeply grateful for her accomplishments. "It is my mission to take Africa to the world, and I've achieved far more than I ever thought possible in such a short time. I planted a seed and let the universe water it and nourish it. There's still a lot to do, and I'll continue to live my mission and vision, and I'm confident we'll progress steadily, one goal at a time." Believing in work-life harmony rather than work-life balance, Lucrisha explains that there is always an ebb and flow to obligations to family, business, friends and community. "And to myself." she adds. "I set aside time for my family and friends just as I do for business, and I make sure I have me-time to do the things I love too. After all, one must nourish to flourish. Time-management is key to getting it right, and you have to know your limits." Asked what advice she'd give her younger self, Lucrisha points out that we are taught to train our bodies and value our intellect, but we need to learn to regulate our emotions and deal with our sensitivities and sensibilities. "Trust your intuition, dream big, and create your reality. Choose love. Choose inner peace. Choose joy. Choose you!" Previous Next
- Kim Atkins | KZN Top Business
< Back Kim Atkins Next KIM ATKINS is the owner and designer of Kim Atkins Jewellers. The company predominantly makes and markets jewellery and has developed into a social enterprise. Kim provides opportunities for students who need work and assistance with their studies and to young jewellers needing experience so that they can become established in their own right KIM ATKINS is the owner and designer of Kim Atkins Jewellers. The company predominantly makes and markets jewellery and has developed into a social enterprise. Kim provides opportunities for students who need work and assistance with their studies and to young jewellers needing experience so that they can become established in their own right. Kim prioritises looking after the people who make the jewellery in her business. She believes that this approach influences customer satisfaction. "First look after the people working for you, then you will make the customers happy," she says. Her very busy daily activities also include designing jewellery, overseeing social media, marketing, and general business issues. Kim went to "A little art school in the Cape" to study. Her subjects included textile design, spinning and weaving, jewellery design, painting and drawing. Afterwards she worked in the textile industry, but unfortunately, "The local textile industry almost died due to imports". She looked around and travelled overseas before starting a handmade jerseys' business. Several women who had been trained by the Anglican Church to knit and sew, worked part-time for her. "The valuing of their creations changed something in these women, and they took pride in doing something well." Creations with a theme The loss of her first baby affected Kim badly and she felt unable to do creative work for ten years. During this period, she undertook ceramic restoration work. Although agreeable, fixing people's things rather than creating something was ultimately not fulfilling. A friend suggested beading work, and after been given money to buy beads, she started making jewellery. Things went very well until Chinese imports started to impact on the business. Kim looked for ways to differentiate her creations from the imported products. "My quality was very high, and I only used semi-precious stones, pearls or crystals and sterling silver rather than plastic and inferior materials. I started differentiating further by creating jewellery that represented biblical pictures or themes. This worked very well, sparking the business to thrive." In this context, Kim is often asked to speak to women groups. Faith in God Kim says that many people have added value along the way and helped her to get to where she is today. Her studies and courses have contributed, and the mentorship programmes she has attended have been valuable. "Flourish and Thrive, an online company in the USA that helps people with their jewellery business, helped me transition my hobby into a business." Much of Kim's inspiration and her drive to make a difference for people comes from her confessed faith in God. "I am also driven by the beauty I see in people. Artistically I am inspired by the aesthetics of colour and shape." In her experience, men and women approach business somewhat differently. "Men tend to focus more on the bottom line and profits, whereas for women it is often more about the people and bringing out the best in them," she says. She thinks both approaches are necessary. Achieving a work-life balance has been made easier now that Kim's children are predominantly studying, allowing her to focus on work. She tries to compartmentalise things to prevent work from becoming all-consuming. Being close to the people working for her, she finds it difficult not to get pulled into their stories. This can affect a work-life balance and sometimes requires her to take a step back. A strong social focus Kim is happy to be where she is, but "still wants to change the world". When assessed for career guidance, the report called her "naïve and idealistic". Many years later she is still focused on making a difference, now particularly in the jewellery industry. There are still many issues where she feels she could provide hope and bring real change. Trying to address South Africa's parallel economies is one of her key focus areas. "Some people come from an advantaged background, they can move into their dreams and what they aspire to, but others cannot aspire to change anything." In reflecting on her achievements, Kim believes that using students to make jewellery and gain experience has worked well. In addition, the disparity between the relative ease for her to start a business due to her background and access to resources, compared to students with almost nothing and for whom the business system does not work has become something she wants to address. Consequently, to help bridge that gap and bring value to the students' work she has transitioned her business to have a strong social focus. Due this transition, a project was born to build an incubator; a studio facility where people can work and learn to run their own jewellery business. Kim is the managing director of the company formed, Legacy Jewellery Projects, which will assist people who are skilled, but not yet empowered. "Hand-outs fail to empower people and have negative effects. On the other hand, making work available to a person goes along with dignity and empowerment," says Kim. Anything is possible If she could, she would advise her younger self, "Don't be conformed by what other people think of you, or by things seeming impossible. Whatever you dream becomes possible if you work at it." Kim concluded, "Looking back at where my business started and where it is now shows anything is possible." Previous Next
- Candice Padayachee | KZN Top Business
< Back Candice Padayachee Next CANDICE PADAYACHEE is the forensic director for KPMG. She maintains primary responsibility and oversight of the Forensic Division in the Durban region, leading a multi-disciplinary team and engaging the firm's key clients. CANDICE PADAYACHEE is the forensic director for KPMG. She maintains primary responsibility and oversight of the Forensic Division in the Durban region, leading a multi-disciplinary team and engaging the firm's key clients. Candice is an admitted attorney of the High Court, and holds a master's degree in Advanced Labour Law (Cum Laude) from the University of KwaZulu- Natal (Pietermaritzburg). She was raised in Pietermaritzburg and began her career as an associate at a leading KwaZulu-Natal law firm, but was soon drawn to forensics. This interest was fuelled primarily by her passion for seeking justice and ensuring that as a country and as a community, ethics and right practice remain in place. Her view is that "fraud, bribery and corruption severely impact peoples' lives." She added, "It is so rewarding that the work KPMG Forensic does, actively infiltrates these economic crimes." Candice particularly specialises in fraud risk management, forensic investigations, compliance management, and litigation support. "I am fully competent in the investigation process throughout the phases of preliminary considerations, planning, and gathering of information, analysis, reporting and closing. This includes the concept of embedding forensic technology in investigations." She provides holistic management solutions to clients in the public and private sectors. Candice has a proven track record with business development and an established client portfolio, having assisted various organisations in a manner consistent with regulatory requirements and the organisation's business needs. A passion for seeking the truth Getting to where Candice is in her career involved a combination of things inside as well as outside her control. She remarks, "Clichéd as it may sound, my career required lots of hard work and sacrifices, both on my part and that of my family." Candice says that she has benefitted from the support of people around her, especially from her husband and two children, her parents, wider family and friends who have been the biggest supporters in her career progression. She adds that 'tremendous colleagues and mentors at KPMG' encouraged her to pursue her dreams, and they also gave her the feedback she needed to develop her strengths and focus on the things that are important to her. Candice recognises the contribution of her team in achieving positive results. She believes that success in forensic requires a passion for seeking the truth and an objective mind to get the relevant facts. An inspired leader Candice feels inspired by many people. Firstly, her grandmother, a professional nurse who made many personal sacrifices to assist those around her. She illustrated that, in the end, there was great reward in one's dedication to willingly assist others. This encouraged Candice's passion and desire to study further and in her wanting to assist people for the greater good. Secondly, Candice is inspired by her female professional colleagues, especially the former director of Forensic at KPMG, who became her mentor. She demonstrated the place and need for a strong female leader, according to Candice. "She could lead with strength and fierceness, but also with kindness and compassion. She was dedicated to the growth of young leaders." And this, in turn, inspires Candice to help develop young leaders. She says that women often need a different approach to men to be successful in business, as they have different dynamics and relations to deal with. "As a woman you need to work hard, focus on the contribution you bring to the table, make sure you raise your voice when you need to be heard. Being a woman, being a mother and being a wife bring different challenges in business." Work-life balance requires structures Achieving a work-life balance is interesting for Candice. "It has become a buzz word in a busy world, yet means different things to different people", she remarks. For her, to achieve such balance requires a conscientious focus on structure. Together with her husband, they have set boundaries for family time. Her two young children require her attention after her workday and have a full homework schedule. She says it is important to set hours aside for her family and make sure that she is fully present during that time. Family holidays are important and help create good memories that are essential for the children to have. Candice is proud that her children know her as a working mother, and she hopes that her example will help them believe that they can aspire to be anything that they are passionate about. Live to fulfil a purpose If she could, Candice would advise her younger self to believe more in her own abilities and "tune out the self-doubt". She would also assure herself that, "You already have everything you need in you", and that God is with her and ready to take her on journeys she could not even imagine. Candice is pleased by her accomplishments but admits that she looks back with some disbelief at times. She wants to continue to live in a motivated way that fulfils her purpose in life. At a personal level she wants to grow her leadership abilities, grow in the firm, and grow as a person in every way. "I feel that I am still young, that most of my journey still lies ahead and there are exciting things to come," she concludes. Previous Next
- Kirsty Fonzari | KZN Top Business
< Back Kirsty Fonzari Next KIRSTY FONZARI heads the marketing team for Expand a Sign International and Uzwelo Bags as well as ExpandaBrand USA and supports several Expand a Sign agencies globally in marketing. Kirsty's energy is never ending, and she will be opening a 360 turnkey agency called The Buro next year. There was a gap in the market to help Expand a Sign customers with various marketing disciplines KIRSTY FONZARI heads the marketing team for Expand a Sign International and Uzwelo Bags as well as ExpandaBrand USA and supports several Expand a Sign agencies globally in marketing. Kirsty's energy is never ending, and she will be opening a 360 turnkey agency called The Buro next year. There was a gap in the market to help Expand a Sign customers with various marketing disciplines. Kirsty has founded a networking group called brand Cult that has been successfully running for three years. "I think one of the biggest gifts in business is being able to share knowledge and encourage collaborative partnerships," she said. She also has a passion for coaching young women in business. "I want to share what I've achieved with others and to remind women that business models are changing. They need to be open minded and explore all avenues of creativity to follow their dreams and to continue to challenge the norm." Kirsty is all about understanding customers and their needs and believes if you focus on your intention and you are specific with your communication amazing things happen. She admits to climbing the corporate ladder quickly, working her way up from operations manager of various restaurant management groups to director of operations for a group of healthy restaurant's in the United Kingdom (UK). Kirsty has successfully opened over 40 bars and restaurants in the UK and won the London "Time Out Bar of the Year", as well as Best Concept and Best Design, before returning to South Africa. Learning from mistakes She attributes her success to two things: making mistakes - "You can only progress by making mistakes and learning from those mistakes," she laughs; and her work ethic. "I'm not afraid to work hard with my team, communicate the vision clearly and get stuck in and get my hands dirty - that's a big part of the reason I am where I am today." Kirsty's inspiration has been Anna Wintour, chief editor of Vogue in the US. "What I really love about her is that she says: Don't be apologetic about decisions that you make. Make your decisions and know they're the right decisions. Hold your head up high, and just go with it." That resonates with Kirsty who describes herself as a risktaker. "Rules are meant to be broken", she jokes, and then more seriously, "I'd rather be a leader, than someone who follows", something she believes is evident in her marketing plan for Expand a Sign. Kirsty is confident that women have a different approach than men do in achieving success in business. "Women are edgy and risk takers who know how to get a lot of things done in one go." Kirsty is driven to giving women wings. Owning her achievements, Kirsty is happy with what she's accomplished in business. "My whole life has been around business...I'm into achieving things, I'm really pleased with where I am today, but I'd be a fool to think I'm just going to stop here; there's so much more I want to achieve." Kirsty's insights into achieving a work-life balance are that there can be costs too, attached to success. "For me, it's one of the most difficult things to achieve - if it's about a project, everything about that project will consume me, and I learned a really difficult lesson where I had to slow down a bit... it's something I have to continuously work on, something I have to remind myself of. I also know from experience that when you're exhausted, you're no good to anybody, so it's important to have those times when you can just sit back and relax and take in the view." Kirsty's advice to her younger self, knowing that women put themselves under pressure to be perfect because of our inherently critical society, is: "Don't take other people's opinions on board...it's okay to make mistakes and don't sweat the small stuff. Just enjoy life, because tomorrow's going to be another day." An Incredible Journey Talking about her background, Kirsty admits that where she is today comes with a story around her use and abuse of alcohol and drugs while designing bars and restaurants in London. She talks of juggling two balls, 'the addict alcoholic' and 'the work person', until it all came crashing down around her. "My addiction could potentially have crippled me...there were a few occasions when I could have been dead today." "And so," she concludes, "my journey has been that I want to start adding value. I've been clean and sober for quite a few years now... I have the freedom to be myself; to carry a message of hope, courage and strength; to not be ashamed of who I am as a woman today. I have the freedom to talk to people openly about it...It's been an incredible journey and so, in order to be completely authentic, I need to be able to share my story, and so that's kind of where I am today." Previous Next
- Melinda Cookson | KZN Top Business
< Back Melinda Cookson Next Melinda's major role is to drive the business forward and to ensure that standards and customer service continues to be fulfilled and exceeded. "We view ourselves as the experts in our field. We align ourselves with our clients' staffing needs, tailoring our services offerings to meet their diverse operational requirements MELINDA COOKSON, the CEO of Futurelink, a national staffing solutions company, is unwaveringly passionate about the diverse industry she works in. In 1995, Melinda entered the staffing industry as a business development manager for a national staffing company. Five years later, armed with fantastic training and work experience, she took a huge leap of faith and started her own recruitment agency. "I started without any capital, however I was filled with loads of passion and tenacity to see this dream realised. I was fortunate to be given a small corner in a business friend's office to work from. I put my head down and worked very hard. All my planning took place at night and during the day I made sure that every productive minute was spent sitting in front of the right clients." Since those humble beginnings, Futurelink has grown to have a footprint in most of the major regions in South Africa. Experts in our field Melinda's major role is to drive the business forward and to ensure that standards and customer service continues to be fulfilled and exceeded. "We view ourselves as the experts in our field. We align ourselves with our clients' staffing needs, tailoring our services offerings to meet their diverse operational requirements." Futurelink places skilled people in various positions across a range of industries. "Our Flexible Staffing Division allows our clients to operate their businesses profitably through the peaks and troughs of their production cycles by allowing us to place bulk temps throughout these seasons." Futurelink enjoys a buoyant and well-staffed Industrial Relations (IR) Division wherein they have access to over 30 IR consultants as well as labour lawyers and attorneys around the country to assist clients with matters that may end up at the CCMA or Labour Court. Their Cleaning and Hygiene Division boasts well trained staff to ensure they keep their clients premises and factories spotlessly clean and hygienic. Futurelink's Payroll Division offers an efficient and accurate payroll service to their clients. "Futurelink's success to date has been based on service. As a business owner, I have made it my priority to ensure that exceptional staff are interacting with and supporting our clients. I remain passionate about the industry I operate in and my hands on approach to ensuring that my staff go over and beyond to ensure client satisfaction will remain an integral part of Futurelink's ethos." Inspired by ordinary people Melinda says that she is inspired by ordinary people who have faced adversity and have overcome challenges. These are the people we should be applauding. "Helping my clients, inspires and motivates me by offering workable and profitable solutions to sustain their businesses. For many of our clients, we have contributed to their success by placing good, productive people in their businesses. We have watched companies transition through all sorts of changes in the economy and are now running very successful and profitable businesses." Manage people upwards In addition, Melinda recognises that her company's success can be attributed to the great team with whom she has surrounded herself. "A business is only as good as the people it employs. Over time I have built an atmosphere of mutual respect amongst my staff, all of whom operate in an environment of integrity. I manage people upwards to make sure that they are doing their jobs properly and really encourage my staff to take ownership of their responsibilities, get involved and make the right decisions." A level of excellence Reflecting on the role of women, Melinda says that she does not believe that women should have a different approach to business to men. "I deal with a lot of men in business and I have never felt inferior or that they are treating me differently because I am a woman. I have always enjoyed a mutually respectful and professional relationship with my male clients. That said, make sure you deliver regardless of the gender of your client or customer." "We operate at a level of excellence that sets us apart in the marketplace. I am steadfast when it comes to following procedures and 'doing things properly', and nothing is too much trouble for our clients. The staffing industry is highly competitive, and you need to out-perform your competitors at every opportunity. We have done this time and time again. I am happy and grateful for what I have accomplished but there is still a lot I have to do." Uplifting others Melinda believes that it is essential for businesses to get involved and give back to communities. She was an active member of the Ukuthula Trust, which is an NPO based in Chesterville near Durban. She has also since formed the Futurelink Empowerment Trust which focuses on developing young people through educational support and career guidance. Melinda says that her family is a huge part of her life and in her leisure time she enjoys the outdoors and wildlife. "To my younger self I would say trust and enjoy your journey in this life. All the ups and downs, failures and successes, bad and good times. These all help to develop you, to teach you, to build great tenacity within you which will equip you for great things." she concluded. Previous Next









