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Illovo Sugar Africa (Pty) Ltd is a Pan-African consumer centric agri-business with roots in growing and making sugar and related productsIllovo Sugar (South Africa) Illovo Sugar Africa (Pty) Ltd is a Pan-African consumer centric agri-business with roots in growing and making sugar and related productsIllovo Sugar Africa (Pty) Ltd is a Pan-African consumer centric agri-business with roots in growing and making sugar and related products. It is Africa’s largest sugar producer and has extensive agricultural operations in six southern African countries – eSwatini, Malawi, Mozambique, South Africa, Tanzania, and Zambia. Sugar and downstream products are manufactured from cane supplied by its own agricultural operations and independent growers. The group is a wholly owned subsidiary of Associated British Foods plc (ABF), a diversified international food, ingredients and retail group operating in more than 50 countries. ILLOVO SUGAR (SOUTH AFRICA) Illovo Sugar (South Africa) (Illovo SA) is a wholly owned subsidiary of the Illovo Group, with its operations including the cultivation of sugar cane and production of raw, brown, and refined sugar, syrup, together with the downstream products of furfural and its derivatives, ethyl alcohol and lactulose. Illovo’s first presence was recognised in KwaZulu-Natal in 1891. Illovo SA today is an invested, long-term contributor to South Africa’s economy, committed to partnering for the continuing transformation of its agricultural and sugar production sectors. The company annually produces more than 550 000 tons of raw and refined sugar from 4.8 million tons of sugar cane cultivated by independent growers, together with a small tonnage of cane produced by Illovo’s own agricultural operations. Land holdings in South Africa have been strategically reduced from the mid-90s to make way for the growth and development of Black smallholder cane growers within Illovo SA’s cane supply areas. Illovo SA sugar markets are largely domestic, with sales into the world raw sugar market. Downstream products are primarily export focused. The company also operates a state of-the-art sugar warehouse and distribution centre providing a strategic link between its sugar factories in KwaZulu-Natal and its nationally based customers. There are six sugar producers in South Africa with combined production of under two million tons. Technology While using technology to connect with Illovo SA’s grower base has been one of the biggest growth areas over the past ten years, it accelerated during the coronavirus pandemic. A significant shift in the ‘ways of work’ has been a move from the in-person interactions to more consistently online or digital forms of communication. Many growers have missed the physical conversation and face-to- face engagement. However, the good news is that Illovo has been able to fast track the adoption of digitalisation and technology amongst its grower base, which would possibly have taken longer had the global pandemic not occurred. Shared Value Illovo SA prides itself on its positive contributory role in the sugar industry creating meaningful rural employment opportunities in KwaZulu Natal. Illovo SA has been instrumental in creating sustainable formal employment opportunities; as well as creating platforms to support and enable businesses in the cane growing community in rural KwaZulu-Natal. The business is playing its part in building rural economies and entrepreneurs. Faced by limited opportunities in remote, rural areas, cane cultivation alongside nearby sugar mills offers private farmers the prospect of creating sustainable livelihoods for themselves and employment for others. Illovo SA prioritise new cane developments through inclusive growth models and shared value in its supply chain to bring mutual benefit to both business and society. Partnering with local farmers, transporters, contractors and other small, medium and micro-sized enterprises in the supply chain brings about multiplied socio-economic benefits to the communities in which the company operates. CSI initiatives Illovo SA aims to build thriving communities within the communities in which it operates through various CSI initiatives. The group lives its shared value mandate to foster thriving South African communities and key to its success is in the continued efforts in partnering with government, engaging with stakeholders, communities, and consumers to understand societal challenges. Illovo SA is committed to creating an environment in which both its business and the communities that host its operations thrive through its presence and the operations there. They actively engage with local and regional leaders to identify and implement CSI projects that address select vulnerabilities within the communities.Full Name of Company: Illovo Sugar South Africa (Pty) Ltd Industry Sector: Agriculture Nature of Business: Four agricultural estates; three sugar factories; one refinery; three wholly owned downstream plants, 50% share in a distillery; 30% investment in a further sugar factory and refinery Date Established: 1891 Products: • Raw, brown and refined sugar, syrup, and downstream products • Internal electricity generation from renewable resources No. of Employees: 2 900 permanent and non-permanent people Name of Account / Auditor: Ernst & Young Bank: Standard Bank KEY PERSONNEL Group Managing Director: Gavin Dalgleish Managing Director (Illovo Sugar SA): Ricky Govender Marketing Director: Mduduzi Nkala Financial Manager: Melissa Naidoo CONTACT DETAILS Physical Address: 1 Nokwe Avenue, Ridgeside, Umhlanga Ridge – Umhlanga 4001 Postal Address: P.O. Box 194 Durban 4000 Tel: +27 (0)31 508 4300 E-mail: websa@illovo.co.za Website: www.illovo.co.zaFull Name of Company: Illovo Sugar South Africa (Pty) Ltd Industry Sector: Agriculture Nature of Business: Four agricultural estates; three sugar factories; one refinery; three wholly owned downstream plants, 50% share in a distillery; 30% investment in a further sugar factory and refinery Date Established: 1891 Products: • Raw, brown and refined sugar, syrup, and downstream products • Internal electricity generation from renewable resources No. of Employees: 2 900 permanent and non-permanent people Name of Account / Auditor: Ernst & Young Bank: Standard Bank KEY PERSONNEL Group Managing Director: Gavin Dalgleish Managing Director (Illovo Sugar SA): Ricky Govender Marketing Director: Mduduzi Nkala Financial Manager: Melissa Naidoo CONTACT DETAILS Physical Address: 1 Nokwe Avenue, Ridgeside, Umhlanga Ridge – Umhlanga 4001 Postal Address: P.O. Box 194 Durban 4000 Tel: +27 (0)31 508 4300 E-mail: websa@illovo.co.za Website: www.illovo.co.za Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Illovo Sugar South Africa (Pty) Ltd Industry Sector: Agriculture Nature of Business: Four agricultural estates; three sugar factories; one refinery; three wholly owned downstream plants, 50% share in a distillery; 30% investment in a further sugar factory and refinery Date Established: 1891 Products: • Raw, brown and refined sugar, syrup, and downstream products • Internal electricity generation from renewable resources No. of Employees: 2 900 permanent and non-permanent people Name of Account / Auditor: Ernst & Young Bank: Standard Bank KEY PERSONNEL Group Managing Director: Gavin Dalgleish Managing Director (Illovo Sugar SA): Ricky Govender Marketing Director: Mduduzi Nkala Financial Manager: Melissa Naidoo CONTACT DETAILS Physical Address: 1 Nokwe Avenue, Ridgeside, Umhlanga Ridge – Umhlanga 4001 Postal Address: P.O. Box 194 Durban 4000 Tel: +27 (0)31 508 4300 E-mail: websa@illovo.co.za Website: www.illovo.co.za Illovo Sugar Africa (Pty) Ltd is a Pan-African consumer centric agri-business with roots in growing and making sugar and related products. It is Africa’s largest sugar producer and has extensive agricultural operations in six southern African countries – eSwatini, Malawi, Mozambique, South Africa, Tanzania, and Zambia. Sugar and downstream products are manufactured from cane supplied by its own agricultural operations and independent growers. The group is a wholly owned subsidiary of Associated British Foods plc (ABF), a diversified international food, ingredients and retail group operating in more than 50 countries. ILLOVO SUGAR (SOUTH AFRICA) Illovo Sugar (South Africa) (Illovo SA) is a wholly owned subsidiary of the Illovo Group, with its operations including the cultivation of sugar cane and production of raw, brown, and refined sugar, syrup, together with the downstream products of furfural and its derivatives, ethyl alcohol and lactulose. Illovo’s first presence was recognised in KwaZulu-Natal in 1891. Illovo SA today is an invested, long-term contributor to South Africa’s economy, committed to partnering for the continuing transformation of its agricultural and sugar production sectors. The company annually produces more than 550 000 tons of raw and refined sugar from 4.8 million tons of sugar cane cultivated by independent growers, together with a small tonnage of cane produced by Illovo’s own agricultural operations. Land holdings in South Africa have been strategically reduced from the mid-90s to make way for the growth and development of Black smallholder cane growers within Illovo SA’s cane supply areas. Illovo SA sugar markets are largely domestic, with sales into the world raw sugar market. Downstream products are primarily export focused. The company also operates a state of-the-art sugar warehouse and distribution centre providing a strategic link between its sugar factories in KwaZulu-Natal and its nationally based customers. There are six sugar producers in South Africa with combined production of under two million tons. Technology While using technology to connect with Illovo SA’s grower base has been one of the biggest growth areas over the past ten years, it accelerated during the coronavirus pandemic. A significant shift in the ‘ways of work’ has been a move from the in-person interactions to more consistently online or digital forms of communication. Many growers have missed the physical conversation and face-to- face engagement. However, the good news is that Illovo has been able to fast track the adoption of digitalisation and technology amongst its grower base, which would possibly have taken longer had the global pandemic not occurred. Shared Value Illovo SA prides itself on its positive contributory role in the sugar industry creating meaningful rural employment opportunities in KwaZulu Natal. Illovo SA has been instrumental in creating sustainable formal employment opportunities; as well as creating platforms to support and enable businesses in the cane growing community in rural KwaZulu-Natal. The business is playing its part in building rural economies and entrepreneurs. Faced by limited opportunities in remote, rural areas, cane cultivation alongside nearby sugar mills offers private farmers the prospect of creating sustainable livelihoods for themselves and employment for others. Illovo SA prioritise new cane developments through inclusive growth models and shared value in its supply chain to bring mutual benefit to both business and society. Partnering with local farmers, transporters, contractors and other small, medium and micro-sized enterprises in the supply chain brings about multiplied socio-economic benefits to the communities in which the company operates. CSI initiatives Illovo SA aims to build thriving communities within the communities in which it operates through various CSI initiatives. The group lives its shared value mandate to foster thriving South African communities and key to its success is in the continued efforts in partnering with government, engaging with stakeholders, communities, and consumers to understand societal challenges. Illovo SA is committed to creating an environment in which both its business and the communities that host its operations thrive through its presence and the operations there. They actively engage with local and regional leaders to identify and implement CSI projects that address select vulnerabilities within the communities. More About the CEO Managing Director (Illovo Sugar SA): Ricky Govender Meet the CEO

Utilising cutting edge technologies and by conducting research and development in niche technology projects, SADES is able to provide advanced and competitive solutions that meet client requirementsSandock Austral Defence Engineering Systems Utilising cutting edge technologies and by conducting research and development in niche technology projects, SADES is able to provide advanced and competitive solutions that meet client requirementsUtilising Cuttting Edge Technology to Ensure We Are Ahead Of The Curve With an unparalleled history of providing equipment for both the Defence and Peacekeeping domains, Sandock Austral Defence Engineering Systems (SADES) is unique in its approach to providing bespoke solutions to a variety of mission requirements across all commercial and defence environments. Utilising cutting edge technologies and by conducting research and development in niche technology projects, SADES is able to provide advanced and competitive solutions that meet client requirements. Sandock Austral Defence Engineering Systems has identified areas in the commercial and defence market segments where specialised solution technologies remain a key requirement for local, regional and continental defence, security and commercial clients. These specialised solutions include capability for rejuventation/renewal and through-life solution support. SADES therefore started from the ground up, working with Tier 1 & 2 entities as a strategic intermediary, while concurrently building its technology base through selected development projects of specialised technology products. Input resources such as knowledge nodes, talent pools and capital seed funding are the primary components used by SADES to provide transformative technologies for its clients. Development, Industrialisation & Manufacturing • Developing technologies for performance enhancement of existing defence products systems for the Security Forces • Developing new technology products for sub system application of new products systems • Developing agile mission-centric technology solutions for the deployed forces • Development of bespoke technology products for customised applications • Industrialisation of technology products up to TRL9 as required by specific customers • Complete demilitarization and disposal of ordnance • Collaborating with International Defence Organisations to co-manufacture products and systems Capabilities The company has the following capabilities: 1. Security and Defence • Unmanned Aerial Vehicles (UAVs) surveillance • Counter Remote Aerial Intrusion System (C-RAIS) • Smart digital reality solution • Maritime Crafts • Military Vehicles • Border Security • Land and marine mine detection and clearing • Weapons • Missiles • Military and Police multi weapons electrical training simulator • Electro-optical systems • Observation equipment • Communication equipment • ATM protector system • Warehouse protector system • High speed enforcement boats • Multirole combat support vessels • Fast attack missile craft 2. Radar Sub-Systems • Radar Control & Display • Radar Software Signal Processor • Radar Digital Front End • Software Defined Radar Sub-systems • Short Range Ground Based Surveillance Radar 3. Integrated Systems • Integrated Bridge Systems • Integrated Communications Systems • Integrated Navigation Systems • Integrated Survey Systems • Mission Commander Systems • Metro-Junction Awareness and Response SystemsFull Name of Company: Sandock Austral Defence Engineering Systems (SADES) Industry Sector: Security and defence Services: • Level 5 System Integrator • Capability Solutions Provider • Integrated Logistics Services • Consultancy services • Tailored Research and Prototyping of new technologies • Innovative Maritime Manufacturing Technologies • Prime System Integration Testing and Acceptance • Prime Level 5 System Upgrades, Modifications and Life-Extensions. VISION To provide Marine, Defence, Aerospace and Energy Technology and Engineering Solutions in a collaborative manner that leads to shared prosperity. MISSION We will realize our vision by delivering high quality products and services through efficient, effective systems, processes and our talented workforce whilst adhering to the highest standards of corporate citizenship and governance, in all that we do. SYSTEM INTEGRATION EXAMPLES: • Product Agnostic System Integration and Service Solutions. • Industrialisation of niche system IP using the local and global supply chain. • Integration of mission systems for various commercial, industrial and defence platforms. • Utilisation of precision engineering capability within the Sandock Austral Group. KEY PERSONNEL CEO: Karl Wiesner CFO: Akash Singh HR: Sinqobile Khuluse Governance and Enablement: Don Khumalo Mission Systems: Kevin Mhlanga and Sumir Sewlall CONTACT DETAILS Physical Address: 10 Rotterdam Road, Bayhead, Durban, 4001 Postal Address: P.O. Box 17253, Congella, 4013 Tel: +27 (0)31 2741800 E-mail: wiesner@sda.co.za Website: www.sda.co.zaFull Name of Company: Sandock Austral Defence Engineering Systems (SADES) Industry Sector: Security and defence Services: • Level 5 System Integrator • Capability Solutions Provider • Integrated Logistics Services • Consultancy services • Tailored Research and Prototyping of new technologies • Innovative Maritime Manufacturing Technologies • Prime System Integration Testing and Acceptance • Prime Level 5 System Upgrades, Modifications and Life-Extensions. VISION To provide Marine, Defence, Aerospace and Energy Technology and Engineering Solutions in a collaborative manner that leads to shared prosperity. MISSION We will realize our vision by delivering high quality products and services through efficient, effective systems, processes and our talented workforce whilst adhering to the highest standards of corporate citizenship and governance, in all that we do. SYSTEM INTEGRATION EXAMPLES: • Product Agnostic System Integration and Service Solutions. • Industrialisation of niche system IP using the local and global supply chain. • Integration of mission systems for various commercial, industrial and defence platforms. • Utilisation of precision engineering capability within the Sandock Austral Group. KEY PERSONNEL CEO: Karl Wiesner CFO: Akash Singh HR: Sinqobile Khuluse Governance and Enablement: Don Khumalo Mission Systems: Kevin Mhlanga and Sumir Sewlall CONTACT DETAILS Physical Address: 10 Rotterdam Road, Bayhead, Durban, 4001 Postal Address: P.O. Box 17253, Congella, 4013 Tel: +27 (0)31 2741800 E-mail: wiesner@sda.co.za Website: www.sda.co.za Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Sandock Austral Defence Engineering Systems (SADES) Industry Sector: Security and defence Services: • Level 5 System Integrator • Capability Solutions Provider • Integrated Logistics Services • Consultancy services • Tailored Research and Prototyping of new technologies • Innovative Maritime Manufacturing Technologies • Prime System Integration Testing and Acceptance • Prime Level 5 System Upgrades, Modifications and Life-Extensions. VISION To provide Marine, Defence, Aerospace and Energy Technology and Engineering Solutions in a collaborative manner that leads to shared prosperity. MISSION We will realize our vision by delivering high quality products and services through efficient, effective systems, processes and our talented workforce whilst adhering to the highest standards of corporate citizenship and governance, in all that we do. SYSTEM INTEGRATION EXAMPLES: • Product Agnostic System Integration and Service Solutions. • Industrialisation of niche system IP using the local and global supply chain. • Integration of mission systems for various commercial, industrial and defence platforms. • Utilisation of precision engineering capability within the Sandock Austral Group. KEY PERSONNEL CEO: Karl Wiesner CFO: Akash Singh HR: Sinqobile Khuluse Governance and Enablement: Don Khumalo Mission Systems: Kevin Mhlanga and Sumir Sewlall CONTACT DETAILS Physical Address: 10 Rotterdam Road, Bayhead, Durban, 4001 Postal Address: P.O. Box 17253, Congella, 4013 Tel: +27 (0)31 2741800 E-mail: wiesner@sda.co.za Website: www.sda.co.za Utilising Cuttting Edge Technology to Ensure We Are Ahead Of The Curve With an unparalleled history of providing equipment for both the Defence and Peacekeeping domains, Sandock Austral Defence Engineering Systems (SADES) is unique in its approach to providing bespoke solutions to a variety of mission requirements across all commercial and defence environments. Utilising cutting edge technologies and by conducting research and development in niche technology projects, SADES is able to provide advanced and competitive solutions that meet client requirements. Sandock Austral Defence Engineering Systems has identified areas in the commercial and defence market segments where specialised solution technologies remain a key requirement for local, regional and continental defence, security and commercial clients. These specialised solutions include capability for rejuventation/renewal and through-life solution support. SADES therefore started from the ground up, working with Tier 1 & 2 entities as a strategic intermediary, while concurrently building its technology base through selected development projects of specialised technology products. Input resources such as knowledge nodes, talent pools and capital seed funding are the primary components used by SADES to provide transformative technologies for its clients. Development, Industrialisation & Manufacturing • Developing technologies for performance enhancement of existing defence products systems for the Security Forces • Developing new technology products for sub system application of new products systems • Developing agile mission-centric technology solutions for the deployed forces • Development of bespoke technology products for customised applications • Industrialisation of technology products up to TRL9 as required by specific customers • Complete demilitarization and disposal of ordnance • Collaborating with International Defence Organisations to co-manufacture products and systems Capabilities The company has the following capabilities: 1. Security and Defence • Unmanned Aerial Vehicles (UAVs) surveillance • Counter Remote Aerial Intrusion System (C-RAIS) • Smart digital reality solution • Maritime Crafts • Military Vehicles • Border Security • Land and marine mine detection and clearing • Weapons • Missiles • Military and Police multi weapons electrical training simulator • Electro-optical systems • Observation equipment • Communication equipment • ATM protector system • Warehouse protector system • High speed enforcement boats • Multirole combat support vessels • Fast attack missile craft 2. Radar Sub-Systems • Radar Control & Display • Radar Software Signal Processor • Radar Digital Front End • Software Defined Radar Sub-systems • Short Range Ground Based Surveillance Radar 3. Integrated Systems • Integrated Bridge Systems • Integrated Communications Systems • Integrated Navigation Systems • Integrated Survey Systems • Mission Commander Systems • Metro-Junction Awareness and Response Systems More About the CEO CEO Karl Wiesner Meet the CEO

Ithala SOC Limited is the only state-owned entity that provides full banking services; is already fully regulated by the South African Reserve Bank and other banking industry regulators; and is fully committed to ensuring compliance with all applicable regulationsIthala SOC LimitedIthala SOC Limited is the only state-owned entity that provides full banking services; is already fully regulated by the South African Reserve Bank and other banking industry regulators; and is fully committed to ensuring compliance with all applicable regulationsIthala SOC Limited, a licensed financial services and registered credit provider, is a 100% owned subsidiary of Ithala Development Finance Corporation Limited and is listed as a public entity in terms of Schedule 3 of the PFMA. In line with a recommendation from the South African Reserve Bank, Ithala SOC Limited was divided from Ithala Development Finance Corporation Limited in 2001 and has been operating under an exemption from the Banks Act 94 of 1990 (‘Banks Act’). The current exemption status is a temporary mechanism to enable Ithala to apply for and comply with the bank license requirements in terms of the Banks Act. Ithala SOC Limited is the only state-owned entity that provides full banking services; is already fully regulated by the South African Reserve Bank and other banking industry regulators; and is fully committed to ensuring compliance with all applicable regulations. As part of its essential products and services bouquet, Ithala SOC Limited provides the following via a multi-channel distribution network to individuals, groups, businesses and other public sector entities: • Transactional Banking • Insurance • Lending • Public Sector Finance • Savings and Investments The entity’s purpose is to provide financial services to the people of KwaZulu-Natal, thereby contributing to the province’s socio-economic development. Ithala SOC Limited’s physical footprint spans the entire province of KwaZulu-Natal and, in some rural areas, still remains the only financial institution with a physical presence. A current distribution network of 38 branches in KZN provides convenient transacting facilities. CORPORATE SOCIAL RESPONSIBILITY Ithala MoneyTalks Ithala MoneyTalks is Ithala’s flagship financial education programme. The aim of the programme is to empower ordinary South Africans with financial literacy skills that will empower them to make sound financial decisions, manage money and create wealth. The programme targets Ithala clients, students, entrepreneurs and ordinary people. MoneyTalks offers practical easy to follow guide and tools to help people to create wealth. MoneyTalks wealth creation formula: • Get out of Debt • Start Saving • Start Investing • Build Multiple Sources of Income MyBest Childhood Foundation Ithala SOC Limited partnership with MyBest Childhood Foundation is aimed at assisting previously disadvantaged learners in remote areas where schools are often overlooked and under resourced. The partnership focuses on the following projects that will be delivered by My Best Childhood Foundation: • School Feeding Scheme • Vegetable Garden Programme • School Signage Ithala Digital Skills Development Programme The 4th Industrial Revolution (4IR) is changing the way we live, work and interact. New digital technologies are merging with human physical lives and totally transforming how everyday activities are performed and the skills required to navigate this new world of 4IR. Digital skills are becoming a critical success factor across all spheres of life. Ithala Education Fund has partnered with GoDigital Foundation (NGO focusing on training the youth on digital skills) to hold digital skills training for learners from rural areas. The programme targets 150 learners annually in foundation, intermediate and senior phase. Ithala Edu Platform The COVID-19 pandemic and subsequent national lockdown resulted in school learners losing substantial tutoring in their school academic years since 2020. Some schools and learners with access to technology and resources were able to follow online and intermittent schooling during lock- down periods. However, many learners from disadvantaged back- grounds and areas were left behind and needed assistance to catch-up. The Ithala Education Trust responded to this need by introducing the online Ithala Education Platform to assist learners. The online tutoring is delivered in partnership with the GoDigitalSA Foundation – the development and implementation partner in this programme. The Platform contributes to assisting Grade 12 learners with their examination results, their wellness, and their career choices. The tutoring covers Accounting, English (First Additional Language), Computer Applications Tech- nology, Geography, isiZulu (Home Language), Mathematics, Physical Science – and the added value of Wellness, Career Guidance, and Digital and Financial Literacy. The programme was enhanced in 2021 to include the Advanced Pillar of Digital Literacy and Financial Literacy. Media partners like Sajonisi Radio, VoiceFM, and Anchor FM enable the broadcasting of revision tutoring on the seven subjects. This online Platform is now called the Ithala Edu Platform. (https://myithala.education).Full Name of Company: Ithala SOC Limited Holding Company: Ithala Development Finance Corporation Nature of Business: Transactional banking, Electronic Banking, Insurance, Lending, Public Sector Finance, Savings and investments. Date Established: 2001 VISION To be an innovative and responsive financial services institution owned by and serving the State and the people of South Africa. MISSION To provide banking and insurance products and services focusing on Corporate and Retail customers. KEY PERSONNEL Chief Executive: Dr Thulani Vilakazi CFO: Mohamed Gafoor Chief Audit Executive: Mr Sethu Nsele Compliance Officer: Mr Kabelo Nkambule Head of Credit and Collections: Ms Rikshana Jugoo CA (SA) Head of Insurance: Mr Aaron Pather Head of Retail & Business Banking: Mr Shane Moodley Head of Marketing and Communications: Mr Sandile Xolo Head of Human Resources: Dr. Theo Nell CONTACT DETAILS ITHALA LIMITED HEAD OFFICE Physical Address: Kingsmead Office Park, North Towers, 28 Somtseu Rd, Durban, 4001 Tel: +27 (0)31 366 2500 Call Centre: +27 (0)80 133 1130 Website: www.myithala.co.zaFull Name of Company: Ithala SOC Limited Holding Company: Ithala Development Finance Corporation Nature of Business: Transactional banking, Electronic Banking, Insurance, Lending, Public Sector Finance, Savings and investments. Date Established: 2001 VISION To be an innovative and responsive financial services institution owned by and serving the State and the people of South Africa. MISSION To provide banking and insurance products and services focusing on Corporate and Retail customers. KEY PERSONNEL Chief Executive: Dr Thulani Vilakazi CFO: Mohamed Gafoor Chief Audit Executive: Mr Sethu Nsele Compliance Officer: Mr Kabelo Nkambule Head of Credit and Collections: Ms Rikshana Jugoo CA (SA) Head of Insurance: Mr Aaron Pather Head of Retail & Business Banking: Mr Shane Moodley Head of Marketing and Communications: Mr Sandile Xolo Head of Human Resources: Dr. Theo Nell CONTACT DETAILS ITHALA LIMITED HEAD OFFICE Physical Address: Kingsmead Office Park, North Towers, 28 Somtseu Rd, Durban, 4001 Tel: +27 (0)31 366 2500 Call Centre: +27 (0)80 133 1130 Website: www.myithala.co.za Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Ithala SOC Limited Holding Company: Ithala Development Finance Corporation Nature of Business: Transactional banking, Electronic Banking, Insurance, Lending, Public Sector Finance, Savings and investments. Date Established: 2001 VISION To be an innovative and responsive financial services institution owned by and serving the State and the people of South Africa. MISSION To provide banking and insurance products and services focusing on Corporate and Retail customers. KEY PERSONNEL Chief Executive: Dr Thulani Vilakazi CFO: Mohamed Gafoor Chief Audit Executive: Mr Sethu Nsele Compliance Officer: Mr Kabelo Nkambule Head of Credit and Collections: Ms Rikshana Jugoo CA (SA) Head of Insurance: Mr Aaron Pather Head of Retail & Business Banking: Mr Shane Moodley Head of Marketing and Communications: Mr Sandile Xolo Head of Human Resources: Dr. Theo Nell CONTACT DETAILS ITHALA LIMITED HEAD OFFICE Physical Address: Kingsmead Office Park, North Towers, 28 Somtseu Rd, Durban, 4001 Tel: +27 (0)31 366 2500 Call Centre: +27 (0)80 133 1130 Website: www.myithala.co.za Ithala SOC Limited, a licensed financial services and registered credit provider, is a 100% owned subsidiary of Ithala Development Finance Corporation Limited and is listed as a public entity in terms of Schedule 3 of the PFMA. In line with a recommendation from the South African Reserve Bank, Ithala SOC Limited was divided from Ithala Development Finance Corporation Limited in 2001 and has been operating under an exemption from the Banks Act 94 of 1990 (‘Banks Act’). The current exemption status is a temporary mechanism to enable Ithala to apply for and comply with the bank license requirements in terms of the Banks Act. Ithala SOC Limited is the only state-owned entity that provides full banking services; is already fully regulated by the South African Reserve Bank and other banking industry regulators; and is fully committed to ensuring compliance with all applicable regulations. As part of its essential products and services bouquet, Ithala SOC Limited provides the following via a multi-channel distribution network to individuals, groups, businesses and other public sector entities: • Transactional Banking • Insurance • Lending • Public Sector Finance • Savings and Investments The entity’s purpose is to provide financial services to the people of KwaZulu-Natal, thereby contributing to the province’s socio-economic development. Ithala SOC Limited’s physical footprint spans the entire province of KwaZulu-Natal and, in some rural areas, still remains the only financial institution with a physical presence. A current distribution network of 38 branches in KZN provides convenient transacting facilities. CORPORATE SOCIAL RESPONSIBILITY Ithala MoneyTalks Ithala MoneyTalks is Ithala’s flagship financial education programme. The aim of the programme is to empower ordinary South Africans with financial literacy skills that will empower them to make sound financial decisions, manage money and create wealth. The programme targets Ithala clients, students, entrepreneurs and ordinary people. MoneyTalks offers practical easy to follow guide and tools to help people to create wealth. MoneyTalks wealth creation formula: • Get out of Debt • Start Saving • Start Investing • Build Multiple Sources of Income MyBest Childhood Foundation Ithala SOC Limited partnership with MyBest Childhood Foundation is aimed at assisting previously disadvantaged learners in remote areas where schools are often overlooked and under resourced. The partnership focuses on the following projects that will be delivered by My Best Childhood Foundation: • School Feeding Scheme • Vegetable Garden Programme • School Signage Ithala Digital Skills Development Programme The 4th Industrial Revolution (4IR) is changing the way we live, work and interact. New digital technologies are merging with human physical lives and totally transforming how everyday activities are performed and the skills required to navigate this new world of 4IR. Digital skills are becoming a critical success factor across all spheres of life. Ithala Education Fund has partnered with GoDigital Foundation (NGO focusing on training the youth on digital skills) to hold digital skills training for learners from rural areas. The programme targets 150 learners annually in foundation, intermediate and senior phase. Ithala Edu Platform The COVID-19 pandemic and subsequent national lockdown resulted in school learners losing substantial tutoring in their school academic years since 2020. Some schools and learners with access to technology and resources were able to follow online and intermittent schooling during lock- down periods. However, many learners from disadvantaged back- grounds and areas were left behind and needed assistance to catch-up. The Ithala Education Trust responded to this need by introducing the online Ithala Education Platform to assist learners. The online tutoring is delivered in partnership with the GoDigitalSA Foundation – the development and implementation partner in this programme. The Platform contributes to assisting Grade 12 learners with their examination results, their wellness, and their career choices. The tutoring covers Accounting, English (First Additional Language), Computer Applications Tech- nology, Geography, isiZulu (Home Language), Mathematics, Physical Science – and the added value of Wellness, Career Guidance, and Digital and Financial Literacy. The programme was enhanced in 2021 to include the Advanced Pillar of Digital Literacy and Financial Literacy. Media partners like Sajonisi Radio, VoiceFM, and Anchor FM enable the broadcasting of revision tutoring on the seven subjects. This online Platform is now called the Ithala Edu Platform. (https://myithala.education ). More About the CEO Dr Thulani Vilakazi and CFO Mohamed Gafoor Meet the CEO

Arch Retail Systems is a leading player in the retail technology sector in southern AfricaArch Retail SystemsArch Retail Systems is a leading player in the retail technology sector in southern AfricaArch Retail Systems is a leading player in the retail technology sector in southern Africa. The company develops, markets and services a suite of integrated retail management solutions to increase operational efficiency and ultimately profitability in operations where it is applied. Arch Retail Systems was established in 2002 as a small family business who had a deep understanding of the management and operational needs of retailers. The company today has a southern African footprint with a head office in Cape Town and branches in all the major centres: Cape Town, Gqeberha, Durban, Bloemfontein, Midrand and Windhoek. Arch is running in 1,800+ stores, where it is operational on 18,500+ check-out Point of sale (POS) points and back-office workstations. The KwaZulu-Natal branch, established in 2004, was the first Arch branch. From humble beginnings this branch has gone from strength to strength and today has a personnel count of 14. The branch services retail clients throughout KwaZulu-Natal and Eswatini. Arch is operational in total of 267 stores, comprising of individual stores and 12 corporate groups, with more than five stores per group. The company slogan says it all: ‘Arch for the Edge in retail’. The ‘Edge’ is offered to retailers by applying an understanding of challenges within retail and using new technologies and market knowledge to create business processes, mitigating such challenges. The Arch solution is scalable, which allowed for deployment in smaller stores, over and above the larger stores serviced (10+ Arch points). Arch products and services The fit-to-function suite of Arch products and services enable users to: • Effectively execute on inventory and margin plans • Improve control and understanding of operations • Serve the customer better • Improve profitability and cash flow Why Arch are market leaders? Arch Retail Systems has: • A multi-disciplinary team which is able to assess user needs and implement appropriate solutions • A comprehensive suite of solutions covering all required functionality around which solutions are formulated • Scalable solutions – suitable for small, medium and larger retail operations • Proprietary software developed in-house and continuously upgraded • A development strategy driven by user feedback and interaction together with market trends • Durable custom developed hardware for harsh African retail conditions • Solutions supported on-line from Head Office and regionally from branches (Southern African footprint) • Outcome driven – Arch user success is Arch’s success • Ultimately, it’s all about our greatest asset, our people. Arch understands the importance of accurate operational information in retail to facilitate increased efficiencies, profitability and improved cash flow. Backed by highly proficient technical expertise, the Arch suite of software solutions focuses on delivering this to Arch users. Arch is not a systems supplier, but a business partner focussed on the success of retailers, as their success is Arch’s success. There are various facets of the retail operation, each requiring specific functionality. Long gone is the time when a retailer only bought a POS solution to accommodate payment at check-outs. Arch offers an integrated retail management solution addressing the diverse needs facing the retailer today.Full Name of Company: Arch Retail Systems Nature of Business : Retail technology Services / Products: Retail management solutions and service Date Established: 2002 Customer Base: 1,800+ stores, with 18,500+ operational Arch points - RSA No. of Employees: 310 (RSA) & 14 (KZN office) MISSION To provide the Edge to retailers VISION We are only successful once our business partners increase their operational efficiency and ultimately profitability KEY PERSONNEL CEO: Pierre de Villiers MEO: David Geldenhuys KZN Branch Manager: Sagren Naidoo CONTACT DETAILS HEAD OFFICE Physical Address: Netcash Square, 64 Parklands Main Road, Parklands, Cape Town Postal Address: P.O. Box 489, West Coast Village, 7433 Tel: +27 (0)21 556 2724 E-mail: webinfo@archsoftware.co.za Website: www.archsoftware.co.za BRANCHES KZN BRANCH Physical Address: Unit 1, Windsor Court, 4 Derby Place, Derby Downs Office Park, Westville, 3629 Tel: +27 (0)31 266 1699Full Name of Company: Arch Retail Systems Nature of Business : Retail technology Services / Products: Retail management solutions and service Date Established: 2002 Customer Base: 1,800+ stores, with 18,500+ operational Arch points - RSA No. of Employees: 310 (RSA) & 14 (KZN office) MISSION To provide the Edge to retailers VISION We are only successful once our business partners increase their operational efficiency and ultimately profitability KEY PERSONNEL CEO: Pierre de Villiers MEO: David Geldenhuys KZN Branch Manager: Sagren Naidoo CONTACT DETAILS HEAD OFFICE Physical Address: Netcash Square, 64 Parklands Main Road, Parklands, Cape Town Postal Address: P.O. Box 489, West Coast Village, 7433 Tel: +27 (0)21 556 2724 E-mail: webinfo@archsoftware.co.za Website: www.archsoftware.co.za BRANCHES KZN BRANCH Physical Address: Unit 1, Windsor Court, 4 Derby Place, Derby Downs Office Park, Westville, 3629 Tel: +27 (0)31 266 1699 Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Arch Retail Systems Nature of Business : Retail technology Services / Products: Retail management solutions and service Date Established: 2002 Customer Base: 1,800+ stores, with 18,500+ operational Arch points - RSA No. of Employees: 310 (RSA) & 14 (KZN office) MISSION To provide the Edge to retailers VISION We are only successful once our business partners increase their operational efficiency and ultimately profitability KEY PERSONNEL CEO: Pierre de Villiers MEO: David Geldenhuys KZN Branch Manager: Sagren Naidoo CONTACT DETAILS HEAD OFFICE Physical Address: Netcash Square, 64 Parklands Main Road, Parklands, Cape Town Postal Address: P.O. Box 489, West Coast Village, 7433 Tel: +27 (0)21 556 2724 E-mail: webinfo@archsoftware.co.za Website: www.archsoftware.co.za BRANCHES KZN BRANCH Physical Address: Unit 1, Windsor Court, 4 Derby Place, Derby Downs Office Park, Westville, 3629 Tel: +27 (0)31 266 1699 Arch Retail Systems is a leading player in the retail technology sector in southern Africa. The company develops, markets and services a suite of integrated retail management solutions to increase operational efficiency and ultimately profitability in operations where it is applied. Arch Retail Systems was established in 2002 as a small family business who had a deep understanding of the management and operational needs of retailers. The company today has a southern African footprint with a head office in Cape Town and branches in all the major centres: Cape Town, Gqeberha, Durban, Bloemfontein, Midrand and Windhoek. Arch is running in 1,800+ stores, where it is operational on 18,500+ check-out Point of sale (POS) points and back-office workstations. The KwaZulu-Natal branch, established in 2004, was the first Arch branch. From humble beginnings this branch has gone from strength to strength and today has a personnel count of 14. The branch services retail clients throughout KwaZulu-Natal and Eswatini. Arch is operational in total of 267 stores, comprising of individual stores and 12 corporate groups, with more than five stores per group. The company slogan says it all: ‘Arch for the Edge in retail’. The ‘Edge’ is offered to retailers by applying an understanding of challenges within retail and using new technologies and market knowledge to create business processes, mitigating such challenges. The Arch solution is scalable, which allowed for deployment in smaller stores, over and above the larger stores serviced (10+ Arch points). Arch products and services The fit-to-function suite of Arch products and services enable users to: • Effectively execute on inventory and margin plans • Improve control and understanding of operations • Serve the customer better • Improve profitability and cash flow Why Arch are market leaders? Arch Retail Systems has: • A multi-disciplinary team which is able to assess user needs and implement appropriate solutions • A comprehensive suite of solutions covering all required functionality around which solutions are formulated • Scalable solutions – suitable for small, medium and larger retail operations • Proprietary software developed in-house and continuously upgraded • A development strategy driven by user feedback and interaction together with market trends • Durable custom developed hardware for harsh African retail conditions • Solutions supported on-line from Head Office and regionally from branches (Southern African footprint) • Outcome driven – Arch user success is Arch’s success • Ultimately, it’s all about our greatest asset, our people. Arch understands the importance of accurate operational information in retail to facilitate increased efficiencies, profitability and improved cash flow. Backed by highly proficient technical expertise, the Arch suite of software solutions focuses on delivering this to Arch users. Arch is not a systems supplier, but a business partner focussed on the success of retailers, as their success is Arch’s success. There are various facets of the retail operation, each requiring specific functionality. Long gone is the time when a retailer only bought a POS solution to accommodate payment at check-outs. Arch offers an integrated retail management solution addressing the diverse needs facing the retailer today. More About the CEO CEO Pierre de Villiers Meet the CEO

To businesses in South Africa, LabourNet is your essential guide and partner that enhances capacity, augments expertise, and seamlessly integrates technology to equip you to navigate employment legislation complexity with confidenceLabourNetTo businesses in South Africa, LabourNet is your essential guide and partner that enhances capacity, augments expertise, and seamlessly integrates technology to equip you to navigate employment legislation complexity with confidence28-year legacy To businesses in South Africa, LabourNet is your essential guide and partner that enhances capacity, augments expertise, and seamlessly integrates technology to equip you to navigate employment legislation complexity with confidence. Our comprehensive employment legislative consulting solutions and HR software management (payroll, skills, equity, BBEE, training) systems empower you to effectively manage your most valuable asset - human capital. With LabourNet by your side, you gain the competitive edge to thrive in a dynamic business landscape, and become a high-performing business, while maximizing the potential of your workforce. Having a national infrastructure and professionally qualified staff with unsurpassed experience, LabourNet provides businesses with a complete range of employment legislative compliance solutions. OUR SERVICES • Industrial Relations (IR) • Litigation • Payroll & Human Resources Information System • B-BBEE, Employment Equity and Skills Development • Health & Safety • Training • Information Compliance - POPI, PAIA and CPA LABOURNET SUCCESS FACTORS Workforce Development Our HR expertise and personalised guidance foster professional growth and skill development among your employees. Empowered with improved capabilities, your staff can deliver exceptional customer experiences, leading to increased customer loyalty and repeat business. Compliance Stay compliant with HR regulations in the ever-changing business and employment legislation landscape. LabourNet’s expertise ensures that your business remains compliant, ensuring operational efficiency, reducing financial risk, and enhancing public trust. By maintaining compliance, you can focus on providing top-notch products and services to your customers, enhancing your brand reputation. Growth-Oriented Culture Develop a growth-oriented culture within your organisation. LabourNet’s solutions emphasize employee engagement and recognition, encouraging a workforce that is motivated to achieve sales targets and drive business growth. A positive work culture attracts top talent and enhances customer satisfaction, propelling your business forward. Technological Advancement High-Performance Organisation? With LabourNet’s integration of technology and human integration, we help you to get your system to work. You can streamline payroll and enhance performance management. Efficient HR systems translate into better operational efficiency, reduced overheads, and improved employee satisfaction, ultimately benefiting your customers. Cost Saving Because we know you, our compliance strategies deliver on your HR requirements. With our national footprint, we complement your HR department and help you to scale and so eliminate costly multi-branch HR management. Our product specialists ensure your business remains compliant, competitive, navigating legislative compliance and changes effectively. We save you time and effort on managing your HR compliance that can be reinvested into business growth and expansion strategies leading to profitability. We help you to avoid costly fines due to non-compliance and hence assist in managing your business risk.Full Name of Company: LabourNet Nature of Business Finance: Consulting / Professional Services Services / Products: HR Consulting Date Established: 1996 Customer Base: 6400 No. of Employees: 589 B-BBEE Status: Level 4 VISION To be the most trusted and referred partner to employers. MISSION Providing simple, effective and affordable solutions for employment legislative compliance. VALUES • Professionalism: We understand the importance of conducting business in a competent, reliable, and ethical manner. Our professionalism ensures that our clients can trust us to deliver on what we say we do, making us a reliable partner in their HR journey. “We are proud of ourselves and our clients, and our clients are proud of us.” • Innovation: We thrive on innovation and constantly seek out new ideas and approaches to stay at the forefront of the HR industry. By embracing innovation, we empower “We never accept the status quo; we always look for ways to do things better.” • Client-Centricity: Our clients are at the core of everything we do. We work closely with our clients and their teams, building strong relationships based on trust, open communication, and mutual success. Our goal is to be the trusted HR partner that helps our clients achieve their organisational objectives “We are always thinking of how best to solve our clients’ problems and we are as committed to our clients’ business as our own.” • Passion: We are fuelled by a deep passion for what we do. Our team members have a genuine love and appreciation for the HR field and are driven to make a positive impact for employers and employees alike. We believe that our support, enthusiasm, and dedication inspire confidence in our clients, assuring them that we are fully invested in their success KEY PERSONNEL Chief Executive Officer (CEO): Brendan Sayers Chief Financial Officer (CFO): Waldo Van der Merwe Chief Operation Officer (COO): Ruben de Koning Regional Manager: Johan van Deventer CONTACT DETAILS DURBAN OFFICE Physical Address: Erika House, Fairway Green Office Park, 3 Abrey Road, Kloof, 3629 Tel: +27 (0)31 266 6570 E-mail: kzninfo@labournet.com Website: www.labournet.comFull Name of Company: LabourNet Nature of Business Finance: Consulting / Professional Services Services / Products: HR Consulting Date Established: 1996 Customer Base: 6400 No. of Employees: 589 B-BBEE Status: Level 4 VISION To be the most trusted and referred partner to employers. MISSION Providing simple, effective and affordable solutions for employment legislative compliance. VALUES • Professionalism: We understand the importance of conducting business in a competent, reliable, and ethical manner. Our professionalism ensures that our clients can trust us to deliver on what we say we do, making us a reliable partner in their HR journey. “We are proud of ourselves and our clients, and our clients are proud of us.” • Innovation: We thrive on innovation and constantly seek out new ideas and approaches to stay at the forefront of the HR industry. By embracing innovation, we empower “We never accept the status quo; we always look for ways to do things better.” • Client-Centricity: Our clients are at the core of everything we do. We work closely with our clients and their teams, building strong relationships based on trust, open communication, and mutual success. Our goal is to be the trusted HR partner that helps our clients achieve their organisational objectives “We are always thinking of how best to solve our clients’ problems and we are as committed to our clients’ business as our own.” • Passion: We are fuelled by a deep passion for what we do. Our team members have a genuine love and appreciation for the HR field and are driven to make a positive impact for employers and employees alike. We believe that our support, enthusiasm, and dedication inspire confidence in our clients, assuring them that we are fully invested in their success KEY PERSONNEL Chief Executive Officer (CEO): Brendan Sayers Chief Financial Officer (CFO): Waldo Van der Merwe Chief Operation Officer (COO): Ruben de Koning Regional Manager: Johan van Deventer CONTACT DETAILS DURBAN OFFICE Physical Address: Erika House, Fairway Green Office Park, 3 Abrey Road, Kloof, 3629 Tel: +27 (0)31 266 6570 E-mail: kzninfo@labournet.com Website: www.labournet.com Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: LabourNet Nature of Business Finance: Consulting / Professional Services Services / Products: HR Consulting Date Established: 1996 Customer Base: 6400 No. of Employees: 589 B-BBEE Status: Level 4 VISION To be the most trusted and referred partner to employers. MISSION Providing simple, effective and affordable solutions for employment legislative compliance. VALUES • Professionalism: We understand the importance of conducting business in a competent, reliable, and ethical manner. Our professionalism ensures that our clients can trust us to deliver on what we say we do, making us a reliable partner in their HR journey. “We are proud of ourselves and our clients, and our clients are proud of us.” • Innovation: We thrive on innovation and constantly seek out new ideas and approaches to stay at the forefront of the HR industry. By embracing innovation, we empower “We never accept the status quo; we always look for ways to do things better.” • Client-Centricity: Our clients are at the core of everything we do. We work closely with our clients and their teams, building strong relationships based on trust, open communication, and mutual success. Our goal is to be the trusted HR partner that helps our clients achieve their organisational objectives “We are always thinking of how best to solve our clients’ problems and we are as committed to our clients’ business as our own.” • Passion: We are fuelled by a deep passion for what we do. Our team members have a genuine love and appreciation for the HR field and are driven to make a positive impact for employers and employees alike. We believe that our support, enthusiasm, and dedication inspire confidence in our clients, assuring them that we are fully invested in their success KEY PERSONNEL Chief Executive Officer (CEO): Brendan Sayers Chief Financial Officer (CFO): Waldo Van der Merwe Chief Operation Officer (COO): Ruben de Koning Regional Manager: Johan van Deventer CONTACT DETAILS DURBAN OFFICE Physical Address: Erika House, Fairway Green Office Park, 3 Abrey Road, Kloof, 3629 Tel: +27 (0)31 266 6570 E-mail: kzninfo@labournet.com Website: www.labournet.com 28-year legacy To businesses in South Africa, LabourNet is your essential guide and partner that enhances capacity, augments expertise, and seamlessly integrates technology to equip you to navigate employment legislation complexity with confidence. Our comprehensive employment legislative consulting solutions and HR software management (payroll, skills, equity, BBEE, training) systems empower you to effectively manage your most valuable asset - human capital. With LabourNet by your side, you gain the competitive edge to thrive in a dynamic business landscape, and become a high-performing business, while maximizing the potential of your workforce. Having a national infrastructure and professionally qualified staff with unsurpassed experience, LabourNet provides businesses with a complete range of employment legislative compliance solutions. OUR SERVICES • Industrial Relations (IR) • Litigation • Payroll & Human Resources Information System • B-BBEE, Employment Equity and Skills Development • Health & Safety • Training • Information Compliance - POPI, PAIA and CPA LABOURNET SUCCESS FACTORS Workforce Development Our HR expertise and personalised guidance foster professional growth and skill development among your employees. Empowered with improved capabilities, your staff can deliver exceptional customer experiences, leading to increased customer loyalty and repeat business. Compliance Stay compliant with HR regulations in the ever-changing business and employment legislation landscape. LabourNet’s expertise ensures that your business remains compliant, ensuring operational efficiency, reducing financial risk, and enhancing public trust. By maintaining compliance, you can focus on providing top-notch products and services to your customers, enhancing your brand reputation. Growth-Oriented Culture Develop a growth-oriented culture within your organisation. LabourNet’s solutions emphasize employee engagement and recognition, encouraging a workforce that is motivated to achieve sales targets and drive business growth. A positive work culture attracts top talent and enhances customer satisfaction, propelling your business forward. Technological Advancement High-Performance Organisation? With LabourNet’s integration of technology and human integration, we help you to get your system to work. You can streamline payroll and enhance performance management. Efficient HR systems translate into better operational efficiency, reduced overheads, and improved employee satisfaction, ultimately benefiting your customers. Cost Saving Because we know you, our compliance strategies deliver on your HR requirements. With our national footprint, we complement your HR department and help you to scale and so eliminate costly multi-branch HR management. Our product specialists ensure your business remains compliant, competitive, navigating legislative compliance and changes effectively. We save you time and effort on managing your HR compliance that can be reinvested into business growth and expansion strategies leading to profitability. We help you to avoid costly fines due to non-compliance and hence assist in managing your business risk. More About the CEO Meet the CEO

Icebolethu Group was established in 2009 by Group Chief Executive Officer Nomfundo Mcoyi who was inspired by the need for a reputable funeral service providerIcebolethu Group Icebolethu Group was established in 2009 by Group Chief Executive Officer Nomfundo Mcoyi who was inspired by the need for a reputable funeral service providerIcebolethu Group was established in 2009 by Group Chief Executive Officer Dr Nomfundo Mcoyi-Zondo who was inspired by the need for a reputable funeral service provider, particularly in black communities. Through hard work, unwavering dedication, and ambition, fourteen years later, Icebolethu Group has over one hundred and thirty customer service branches and 32 mortuaries, two call centres, a training academy, and admin offices in Durban and Johannesburg. Eight years ago, Icebolethu Group opened a branch in London, England specifically to take care of South Africans and SADC nationals living and working in the United Kingdom (icebolethuinternational.com). The London branch mainly offers repatriation and funeral cover for SADC residents living in the UK. Within Icebolethu Funerals is Icebolethu Corporate which offers group scheme funeral cover that provides products and services to individuals belonging to group schemes such as companies, churches, stokvels, associations, and similar groups. The aim is to make Icebolethu Group accessible to all those who need it and through partnerships with bigger organisations, members are covered and get Icebolethu benefits through the scheme funeral cover. The company also has a fleet centre, an academy for staff training and two call centres. The company’s motto, ‘We do life with you’ is shown through the company offering lifestyle products to its clients through partnerships with brands like Pick n Pay, Shoprite, Ster Kinekor, Nu Metro, The Foschini Group, Steers, Milky Lane, Woodford Car Hire, and other established brands. The company has also partnered with a payment portal company, allowing its members to pay their premiums at many retailers across the country. The organisation provides a 24-hour call centre service and has packages designed to suit the desired target audience to ensure maximum customer satisfaction. The vision of Icebolethu Group is to be the centre of excellence in the funeral Industry. This influences the ethos and organisational culture of the company and is filtered throughout the organisation within all structures and departments. Icebolethu Group is also guided by five values namely providing an efficient and effective service without compromising industry standards, acting with honesty and integrity, providing a zero-defect service, creating a safe, healthy, and stimulating environment for employees, and providing effective social corporate investments that will benefit the greater society. Teamwork is an essential part of any profession which is why all Icebolethu staff members are trained to become part of the team, bringing their skills, experience, and expertise, thus ensuring that their input in the workplace benefits the entire organisation. Icebolethu Group has a staff complement of over 1 700 employees, with the majority of employees from communities in which Icebolethu branches are located. As the company expands, the number of employees will continue to increase, making Icebolethu Group a key employer not only within the province, but across SA as they rollout more branches in Gauteng and more. Funeral planning requires many resources and manpower which is why certain tasks and equipment are outsourced to smaller companies within townships and rural areas. This commitment to supplier development helps to grow the businesses of black owned companies. Regarded as a lifestyle brand, Icebolethu Group provides services, solutions, and benefits that their clients enjoy for a full life cycle; while alive, at passing, and after life. For the past 14 years, Icebolethu Group has strived to be of quality service to their clients and has continuously reviewed their products and services to suit client needs. With the inclusion of a Catering, Inkomo, and Tombstone plan that serve as additional top-ups, families are guaranteed peace of mind during their time of bereavement. Icebolethu Foundation was established in 2015 after the need to reinvest in the communities that the company serves was identified by its management. The Foundation is now providing aid to communities within KwaZulu-Natal and Gauteng with the aim of uplifting, empowering, and facilitating change by developing sustainable solutions for the youth and the elderly. As a socially responsible organisation driven by African values, the group celebrates our country’s diversity and cultural wisdom. The key focus of the Foundation includes education, orphans, and vulnerable children and supporting sustainable living for the elderly. These projects include a home building initiative, where much-needed dignified and fully furnished homes for families in need are built throughout KwaZulu-Natal, and the recently introduced Computer Centres which are located in rural areas to close the information gap for school students. The Foundation has a few agricultural projects to aid poverty-stricken communities through donations of water tanks, seedlings, and gardens where Icebolethu purchases land for farmers to commercialise their crops in different regions of KwaZulu-Natal. The principal project within the Foundation is the Rhoda Girls, which is a programme very close to the heart of Dr Nomfundo Mcoyi-Zondo who wanted to give young ladies from disadvantaged backgrounds a better opportunity to break the cycle of poverty. The programme has benefited over hundred girls between the ages of 13 – 21 whom Icebolethu grooms over five years. This is done through workshops, camps, and mentorship programmes. The ladies are also assisted financially with school and tertiary fees, transport, and school stationery.Full Name of Company: Icebolethu Group Icebolethu Group Comprises: ■ Icebolethu Funerals ■ Icebolethu Burial Service ■ Icebolethu Tombstones ■ Icebolethu Funerals UK ■ Icebolethu Foundation ■ Icebolethu Security Services ■ Icebolethu Academy ■ Icebolethu Properties and Investments ■ Icebolethu Catering ■ Icebolethu Memorials. ■ iMobile ■ iTravel No. of Employees: 1 700 Bank: ABSA, Capitec, First National Bank, Nedbank and Standard Bank OUR VISION Our Vision is to be the center of excellence in the funeral Industry. To offer services equal to none in order to propel strong growth for our company. OUR MISSION Our mission is to deliver exceptional service as a funeral society to perform dignified funerals and services. To provide an efficient and effective service without compromising industry standards. KEY PERSONNEL CEO: Nomfundo Mcoyi-Zondo CONTACT DETAILS Physical Address: 277 Umbilo Road, Congella, Durban, 4000 Tel: +27 (0)31 719 1865 E-mail: nkosenhle@kenakosa.co.za; onie@kenakosa.co.za; events@icebolethu.co.za Website: www.icebolethugroup.co.zaFull Name of Company: Icebolethu Group Icebolethu Group Comprises: ■ Icebolethu Funerals ■ Icebolethu Burial Service ■ Icebolethu Tombstones ■ Icebolethu Funerals UK ■ Icebolethu Foundation ■ Icebolethu Security Services ■ Icebolethu Academy ■ Icebolethu Properties and Investments ■ Icebolethu Catering ■ Icebolethu Memorials. ■ iMobile ■ iTravel No. of Employees: 1 700 Bank: ABSA, Capitec, First National Bank, Nedbank and Standard Bank OUR VISION Our Vision is to be the center of excellence in the funeral Industry. To offer services equal to none in order to propel strong growth for our company. OUR MISSION Our mission is to deliver exceptional service as a funeral society to perform dignified funerals and services. To provide an efficient and effective service without compromising industry standards. KEY PERSONNEL CEO: Nomfundo Mcoyi-Zondo CONTACT DETAILS Physical Address: 277 Umbilo Road, Congella, Durban, 4000 Tel: +27 (0)31 719 1865 E-mail: nkosenhle@kenakosa.co.za; onie@kenakosa.co.za; events@icebolethu.co.za Website: www.icebolethugroup.co.za Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Icebolethu Group Icebolethu Group Comprises: ■ Icebolethu Funerals ■ Icebolethu Burial Service ■ Icebolethu Tombstones ■ Icebolethu Funerals UK ■ Icebolethu Foundation ■ Icebolethu Security Services ■ Icebolethu Academy ■ Icebolethu Properties and Investments ■ Icebolethu Catering ■ Icebolethu Memorials. ■ iMobile ■ iTravel No. of Employees: 1 700 Bank: ABSA, Capitec, First National Bank, Nedbank and Standard Bank OUR VISION Our Vision is to be the center of excellence in the funeral Industry. To offer services equal to none in order to propel strong growth for our company. OUR MISSION Our mission is to deliver exceptional service as a funeral society to perform dignified funerals and services. To provide an efficient and effective service without compromising industry standards. KEY PERSONNEL CEO: Nomfundo Mcoyi-Zondo CONTACT DETAILS Physical Address: 277 Umbilo Road, Congella, Durban, 4000 Tel: +27 (0)31 719 1865 E-mail: nkosenhle@kenakosa.co.za ; onie@kenakosa.co.za ; events@icebolethu.co.za Website: www.icebolethugroup.co.za Icebolethu Group was established in 2009 by Group Chief Executive Officer Dr Nomfundo Mcoyi-Zondo who was inspired by the need for a reputable funeral service provider, particularly in black communities. Through hard work, unwavering dedication, and ambition, fourteen years later, Icebolethu Group has over one hundred and thirty customer service branches and 32 mortuaries, two call centres, a training academy, and admin offices in Durban and Johannesburg. Eight years ago, Icebolethu Group opened a branch in London, England specifically to take care of South Africans and SADC nationals living and working in the United Kingdom (icebolethuinternational.com). The London branch mainly offers repatriation and funeral cover for SADC residents living in the UK. Within Icebolethu Funerals is Icebolethu Corporate which offers group scheme funeral cover that provides products and services to individuals belonging to group schemes such as companies, churches, stokvels, associations, and similar groups. The aim is to make Icebolethu Group accessible to all those who need it and through partnerships with bigger organisations, members are covered and get Icebolethu benefits through the scheme funeral cover. The company also has a fleet centre, an academy for staff training and two call centres. The company’s motto, ‘We do life with you’ is shown through the company offering lifestyle products to its clients through partnerships with brands like Pick n Pay, Shoprite, Ster Kinekor, Nu Metro, The Foschini Group, Steers, Milky Lane, Woodford Car Hire, and other established brands. The company has also partnered with a payment portal company, allowing its members to pay their premiums at many retailers across the country. The organisation provides a 24-hour call centre service and has packages designed to suit the desired target audience to ensure maximum customer satisfaction. The vision of Icebolethu Group is to be the centre of excellence in the funeral Industry. This influences the ethos and organisational culture of the company and is filtered throughout the organisation within all structures and departments. Icebolethu Group is also guided by five values namely providing an efficient and effective service without compromising industry standards, acting with honesty and integrity, providing a zero-defect service, creating a safe, healthy, and stimulating environment for employees, and providing effective social corporate investments that will benefit the greater society. Teamwork is an essential part of any profession which is why all Icebolethu staff members are trained to become part of the team, bringing their skills, experience, and expertise, thus ensuring that their input in the workplace benefits the entire organisation. Icebolethu Group has a staff complement of over 1 700 employees, with the majority of employees from communities in which Icebolethu branches are located. As the company expands, the number of employees will continue to increase, making Icebolethu Group a key employer not only within the province, but across SA as they rollout more branches in Gauteng and more. Funeral planning requires many resources and manpower which is why certain tasks and equipment are outsourced to smaller companies within townships and rural areas. This commitment to supplier development helps to grow the businesses of black owned companies. Regarded as a lifestyle brand, Icebolethu Group provides services, solutions, and benefits that their clients enjoy for a full life cycle; while alive, at passing, and after life. For the past 14 years, Icebolethu Group has strived to be of quality service to their clients and has continuously reviewed their products and services to suit client needs. With the inclusion of a Catering, Inkomo, and Tombstone plan that serve as additional top-ups, families are guaranteed peace of mind during their time of bereavement. Icebolethu Foundation was established in 2015 after the need to reinvest in the communities that the company serves was identified by its management. The Foundation is now providing aid to communities within KwaZulu-Natal and Gauteng with the aim of uplifting, empowering, and facilitating change by developing sustainable solutions for the youth and the elderly. As a socially responsible organisation driven by African values, the group celebrates our country’s diversity and cultural wisdom. The key focus of the Foundation includes education, orphans, and vulnerable children and supporting sustainable living for the elderly. These projects include a home building initiative, where much-needed dignified and fully furnished homes for families in need are built throughout KwaZulu-Natal, and the recently introduced Computer Centres which are located in rural areas to close the information gap for school students. The Foundation has a few agricultural projects to aid poverty-stricken communities through donations of water tanks, seedlings, and gardens where Icebolethu purchases land for farmers to commercialise their crops in different regions of KwaZulu-Natal. The principal project within the Foundation is the Rhoda Girls, which is a programme very close to the heart of Dr Nomfundo Mcoyi-Zondo who wanted to give young ladies from disadvantaged backgrounds a better opportunity to break the cycle of poverty. The programme has benefited over hundred girls between the ages of 13 – 21 whom Icebolethu grooms over five years. This is done through workshops, camps, and mentorship programmes. The ladies are also assisted financially with school and tertiary fees, transport, and school stationery. More About the CEO Nomfundo Mcoyi Meet the CEO

SUPAHOT’s goal is to be the go-to company for versatile geyser solutionsSUPAHOTSUPAHOT’s goal is to be the go-to company for versatile geyser solutionsThe company’s journey started in 2018 when SUPAHOT took over and rebranded the Franke range. Since then, they have worked day and night to bring their customers only the best in geysers. Breaking into this business has had its challenges as the company’s competitors had set the bar very high. In order to meet the same standards, SUPAHOT needed to bring together the best manufacturing machinery and the most skilled staff. They have succeeded and are now one of only three manufacturers in the country. Their strategy for breaking into an already monopolistic market has been quality and localisation. This strategy required a campaign to create awareness of their products quality characteristics among end users – particularly among plumbers. Geyser Design SUPAHOT’s geysers are characteristically different from existing manufacturers and competitors; they have gone back to the basics of geyser design. In addition, they are not cutting costs: the minimum specification for an anode in a geyser is 19mm, theirs is larger which adds considerably to the lifespan of a geyser. They’ve kept a galvanised endcap whereas the market, for cost savings purposes, has moved to plastic. While the endcaps are much more expensive than plastic, the benefits are that metal retains heat better than plastic and consequently is more energy efficient. It is also more robust. The geysers are made according to ‘world class methods’, as such each of the components of manufacture has received close scrutiny. An important aspect of a geyser is the welding, and the welding is performed by the best robotic welding machines in the world, used by car manufactures, the likes of Toyota, Porsche and BMW. The enamelling process is the next most important aspect of manufacturing. They have a world-class dry powder coating process by an electrostatic system, and the geyser’s boiler is baked at 840°C to cure and bake the enamel. But SUPAHOT haven’t stopped there. They are constantly looking for ways to innovate and improve on their geysers, such as introducing a specially designed foaming agent created by a chemical engineer. The foam between the boiler and the outer case further assists in retaining the heat, which in turn regulates how often the thermal element kicks in. This process makes SUPAHOT geysers in aggregate about 7% more energy efficient than their competitors – bearing in mind all geysers have to comply with new regulations requiring they are B rated (as opposed to the old less energy-efficient D rating). Due to the better quality and components, the cost of the geysers will consequently be more expensive by a margin of perhaps 15% but their pricing will be market related. Their products boast high quality and durability, designed to last longer and work better. Certified as energy efficient to save you money! Ahead of the Industry Norms The SUPAHOT facility will have the capacity to produce about 20 000 units a month, and the plan is for these to be distributed through the retail market, both independents and nationals. Shaaz Moosa, owner and managing director. says, “Geysers are a highly monopolised market in South Africa, and the major players have monopolised the market, dictating pricing, as well as how, when and where you buy their product. Our components are universal and can be bought anywhere.” To give their valued customers the best in geysers, SUPAHOT have looked at innovative ways to adapt to the current needs of the clients and be ahead of the industry norms. With this in mind the SupaSo7ar system came to life. The system has several key features that ensure that it is both state-of-the-art pieces of equipment and value for money; making it the best option for a wide range of clients. Even though this offering is energy efficient and equipped with the latest technologies, it still keeps in line with the company’s mission to be a versatile geyser solution to plumbers everywhere. Moosa says he would ultimately like consumers to be as aware of the features of their geyser as they are today of their television sets, fridges and other appliances in their homes – as the geyser is also an appliance. “A geyser is an electrical item, and I want to make the end user – be it the plumber or the homeowner – more aware of the different products available, as well as their differences. They shouldn’t buy a geyser brand just because they have to – they must make an informed decision.” Moosa says a plumber can install any element he chooses. He says the companies BBBEE level 1 rating is helpful and looks forward to servicing the plumber, homeowner and retailer. Full Name of Company: SUPAHOT Nature of Business: Geyser manufacturing Products: Electric geysers and solar geyser systems Date Established: 2018 No. of Employees: B-BBEE Status: MISSION Our mission is to bring the best water heating systems to the market, based on our core values of service, quality, longevity and customer engagement. KEY PERSONNEL Owner and Managing Director: Shaaz Moosa CFO: CONTACT DETAILS HEAD OFFICE Tel: +27 (0)10 271 3030 E-mail: info@supahot.co.za Website: www.supahot.co.za Full Name of Company: SUPAHOT Nature of Business: Geyser manufacturing Products: Electric geysers and solar geyser systems Date Established: 2018 No. of Employees: B-BBEE Status: MISSION Our mission is to bring the best water heating systems to the market, based on our core values of service, quality, longevity and customer engagement. KEY PERSONNEL Owner and Managing Director: Shaaz Moosa CFO: CONTACT DETAILS HEAD OFFICE Tel: +27 (0)10 271 3030 E-mail: info@supahot.co.za Website: www.supahot.co.za Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: SUPAHOT Nature of Business: Geyser manufacturing Products: Electric geysers and solar geyser systems Date Established: 2018 No. of Employees: B-BBEE Status: MISSION Our mission is to bring the best water heating systems to the market, based on our core values of service, quality, longevity and customer engagement. KEY PERSONNEL Owner and Managing Director: Shaaz Moosa CFO: CONTACT DETAILS HEAD OFFICE Tel: +27 (0)10 271 3030 E-mail: info@supahot.co.za Website: www.supahot.co.za The company’s journey started in 2018 when SUPAHOT took over and rebranded the Franke range. Since then, they have worked day and night to bring their customers only the best in geysers. Breaking into this business has had its challenges as the company’s competitors had set the bar very high. In order to meet the same standards, SUPAHOT needed to bring together the best manufacturing machinery and the most skilled staff. They have succeeded and are now one of only three manufacturers in the country. Their strategy for breaking into an already monopolistic market has been quality and localisation. This strategy required a campaign to create awareness of their products quality characteristics among end users – particularly among plumbers. Geyser Design SUPAHOT’s geysers are characteristically different from existing manufacturers and competitors; they have gone back to the basics of geyser design. In addition, they are not cutting costs: the minimum specification for an anode in a geyser is 19mm, theirs is larger which adds considerably to the lifespan of a geyser. They’ve kept a galvanised endcap whereas the market, for cost savings purposes, has moved to plastic. While the endcaps are much more expensive than plastic, the benefits are that metal retains heat better than plastic and consequently is more energy efficient. It is also more robust. The geysers are made according to ‘world class methods’, as such each of the components of manufacture has received close scrutiny. An important aspect of a geyser is the welding, and the welding is performed by the best robotic welding machines in the world, used by car manufactures, the likes of Toyota, Porsche and BMW. The enamelling process is the next most important aspect of manufacturing. They have a world-class dry powder coating process by an electrostatic system, and the geyser’s boiler is baked at 840°C to cure and bake the enamel. But SUPAHOT haven’t stopped there. They are constantly looking for ways to innovate and improve on their geysers, such as introducing a specially designed foaming agent created by a chemical engineer. The foam between the boiler and the outer case further assists in retaining the heat, which in turn regulates how often the thermal element kicks in. This process makes SUPAHOT geysers in aggregate about 7% more energy efficient than their competitors – bearing in mind all geysers have to comply with new regulations requiring they are B rated (as opposed to the old less energy-efficient D rating). Due to the better quality and components, the cost of the geysers will consequently be more expensive by a margin of perhaps 15% but their pricing will be market related. Their products boast high quality and durability, designed to last longer and work better. Certified as energy efficient to save you money! Ahead of the Industry Norms The SUPAHOT facility will have the capacity to produce about 20 000 units a month, and the plan is for these to be distributed through the retail market, both independents and nationals. Shaaz Moosa, owner and managing director. says, “Geysers are a highly monopolised market in South Africa, and the major players have monopolised the market, dictating pricing, as well as how, when and where you buy their product. Our components are universal and can be bought anywhere.” To give their valued customers the best in geysers, SUPAHOT have looked at innovative ways to adapt to the current needs of the clients and be ahead of the industry norms. With this in mind the SupaSo7ar system came to life. The system has several key features that ensure that it is both state-of-the-art pieces of equipment and value for money; making it the best option for a wide range of clients. Even though this offering is energy efficient and equipped with the latest technologies, it still keeps in line with the company’s mission to be a versatile geyser solution to plumbers everywhere. Moosa says he would ultimately like consumers to be as aware of the features of their geyser as they are today of their television sets, fridges and other appliances in their homes – as the geyser is also an appliance. “A geyser is an electrical item, and I want to make the end user – be it the plumber or the homeowner – more aware of the different products available, as well as their differences. They shouldn’t buy a geyser brand just because they have to – they must make an informed decision.” Moosa says a plumber can install any element he chooses. He says the companies BBBEE level 1 rating is helpful and looks forward to servicing the plumber, homeowner and retailer. More About the CEO Shaaz Moosa Meet the CEO

The Hirsch’s started off small, building a strong base of customers over the years, first with repairs and second-hand repaired appliances and then as a fully-fledged appliance retailerHirsch'sThe Hirsch’s started off small, building a strong base of customers over the years, first with repairs and second-hand repaired appliances and then as a fully-fledged appliance retailerAllan and Margaret Hirsch started their family run appliance business in a tiny showroom in Umhlanga Rocks Drive, Durban in 1979. Today Hirsch’s has grown into a chain of mega appliance and home furnishing stores in KwaZulu-Natal, the Cape and Gauteng. Their strength, they believe, is in their well- trained staff and customer service. The Hirsch’s started off small, building a strong base of customers over the years, first with repairs and second-hand repaired appliances and then as a fully-fledged appliance retailer. Hirsch’s is very much a family run business with all four members of the Hirsch family involved in the day-to-day operations. As a family, the Hirsch’s form a formidable force supported by their management team who have a strong commitment to the same goals. They are backed by 850 permanent employees who are as dedicated to the company as the Hirsch’s and their management team are. A Solid Reputation Over the years the company has continued to build a solid reputation by being associated with big brands, giving great service and carrying a wide range of products for the home. In KZN in 2000, they started their Home Store concept, where almost everything for the home can be purchased under one roof. This proved to be a great success and two years later, in 2002, they took the concept to Gauteng. In April 2012 they opened their first branch in Cape Town (Milnerton). They also have a strong online presence with customers from around South Africa shopping from Hirsch’s online site. Over the past 43 years their entrepreneurial spirit has helped drive the growth of the business. In 1983 Allan bought a couple of microwaves believing that this was one of the new must have products. He was disappointed to still have microwaves in stock at the end of the month. The Hirsch’s decided to have an evening cooking demonstration and sold 11 microwaves on the first evening. However, once people bought the microwaves, they didn’t know how to use them, so Margaret started a microwave cookery school. Margaret said, “I always say to people, “If you knew that you were going to succeed, would you try it?” and they always say ‘Yes’. Don’t let anything hold you back from trying new things in your life.” Despite the downturn in the economy in the last two years, Hirsch’s have still managed to open three new branches around the country. They opened the first SMEG Concept store in Africa in the Cape in 2021. They also opened a new Samsung Concept store in the Cape in 2021 and a brand new state-of-the-art flagship Hirsch’s store in Waterfall in the Midrand opened its doors for the first time in 2022. Charities and Sponsorships The Hirsch family does not take anything for granted and are regularly involved in various charities and sponsorships. Their giving nature ensures that they are always willing to help those in need. Allan, for instance, is a patron of the Phoenix Child Welfare society and Richard is a patron of the Claire-Ellis School. Margaret is involved with the School for the Blind in Gauteng. Since 2012, she has been instrumental in helping to get the Girls with Dignity project off the ground and has personally purchased thousands of panty packs to hand out to girls in underprivileged areas so they can attend school full time. She also gives inspirational talks to all the students. Being passionate about women’s empowerment and entrepreneurship, Margaret started business women’s and entrepreneurial networking events around the country. These were held instore until the pandemic and are now held virtually. She is also always involved in regular cooking events in store – highlighting different products and putting the spotlight on guest chefs she cooks with. Technology and Marketing Commenting on Hirsch’s marketing strategy, and how online advertising has become an important feature, Allan says “Technology has become almost unrecognisable over the years. We have reached this amazing communicative age where things happen instantly. A lot more people are shopping online and having goods delivered to them the next day.” Sustainability and Environment Allan is passionate about the environment and energy efficiency. “Many years ago, I realised how important energy efficiency was in South Africa. It made me very aware of how appliances can be used effectively and how certain appliances use less water and less electricity and are quieter than others. It is something we have been driving and we try to encourage the consumer to buy energy efficient products. I believe as an appliance retail store we really can influence decisions and at the same time make a difference. We believe it starts at the socket. If things that are not being used are unplugged it makes a difference,” he says.Full Name of Company: Hirsch’s Industry Sector: Trade - Retail Services / Products: Merchandise Date Established: 1979 No. of Employees: 850 Auditors: Keller Williams Bankers: Standard Bank KEY PERSONNEL Chairman: Allan Hirsch Executive Director: Margaret Hirsch CEO: Richard Hirsch Brand Manager: Luci Hirsch Jackson Managing Director: Paul Brown Financial Director: Scott Power Merchandise Director: Kumaren Moodley Admin Director: Paul Lockwood Operations and Sales Director: Norman Brassell CONTACT DETAILS HEAD OFFICE Physical Address: 1211 Umgeni Road, Durban Tel: +27 (0)31 582 4401 E-mail: paulb@hirschs.co.za Website: www.hirschs.co.zaALLAN HIRSCH is an outstanding example of someone who came from humble beginnings and had to overcome personal challenges to become successful. He illustrates that "where you begin does not determine where you can go." Allan left school in standard seven due to dyslexia and trained as an electrical appliances' mechanic. Afterwards, he started working for a company, where he and the owner had different views on business. The owner wanted to keep increasing margins, while Allan wanted reasonable rates and to provide great service to keep customers' happy. His employer's suggestion that Allan should go on his own was both exciting and daunting for him. Being newly married, having bought his first property, and the birth of his first child, delayed his decision, but he eventually opened an electrical appliance repair store in Durban North in 1979. He recalls being "absolutely flat broke" the day Hirsch's Electrical Repairs opened, having spent all his money on rent, the electricity deposit, and marketing. He says it was enormously symbolic being able to buy a loaf of bread costing 11 cents on his way home. Initially, Allan only repaired goods, but his reputation and knowledge led to him to becoming a formal dealer as well. He recalls working long hours when others took weekends off. With the help of his wife and partner, and the use of innovative marketing, and a big demand was created for Hirsh's products. More branches were opened, initially in KZN, and later Hirsch's became a national brand and the biggest privately-owned appliance dealer in southern Africa. Allan says hard work with a goal in mind was necessary. Retail requires listening to customers and keeping them happy; he believes his success is due to serving others. He says, "I realised my purpose in life is to serve." His leadership style is quite simple. "People are human, grow them, teach them skills, and more than just selling or servicing, teach them how the business works." Seeing staff grow, improve their circumstances and being happy with their lives inspires him. "We like to keep people part of us, but if they leave, they take their skills elsewhere and we wish them well." He gets serious when stating, "Honesty, integrity, and loyalty are required; these principles can't be compromised and are not negotiable. We are totally transparent about the business with our staff." He believes that "having a why" is important for staying passionate and for being a good leader. The book "Start with Why" by Simon Sinek, describes this view and helped him define the 'why' for Hirsch's. Selecting quality products and suppliers is important for him. His view is: "Look after your suppliers and they will look after you". Trust must be earned and Allan still tries to enhance the good reputation Hirsch's has built over 40 years. "Winners always keep going. You need to keep your vision and keep on working hard when things go wrong." He acknowledges that being accessible differentiates him. His door is always open to customers and his contact details are freely available. He answers calls personally, and if necessary, apologises and sorts a customer's problem. He maintains that "who is right is less important than the customer being happy." Allan has received wide recognition for his contribution to business. Winning the Marketing Management Institute's "Marketer of the Year Award" in 1994 stands out for him. Allan and his wife Margaret have been married for 47 years. They have two children, Richard and Luci, both of whom are part of the business, and he is the proud grandfather of five boys. Mention should be made that Allan keenly follows sport, especially cricket. Since he has a "why", Allan says, he is ready to serve for another 40 years, or however long he may have. Full Name of Company: Hirsch’s Industry Sector: Trade - Retail Services / Products: Merchandise Date Established: 1979 No. of Employees: 850 Auditors: Keller Williams Bankers: Standard Bank KEY PERSONNEL Chairman: Allan Hirsch Executive Director: Margaret Hirsch CEO: Richard Hirsch Brand Manager: Luci Hirsch Jackson Managing Director: Paul Brown Financial Director: Scott Power Merchandise Director: Kumaren Moodley Admin Director: Paul Lockwood Operations and Sales Director: Norman Brassell CONTACT DETAILS HEAD OFFICE Physical Address: 1211 Umgeni Road, Durban Tel: +27 (0)31 582 4401 E-mail: paulb@hirschs.co.za Website: www.hirschs.co.za Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Hirsch’s Industry Sector: Trade - Retail Services / Products: Merchandise Date Established: 1979 No. of Employees: 850 Auditors: Keller Williams Bankers: Standard Bank KEY PERSONNEL Chairman: Allan Hirsch Executive Director: Margaret Hirsch CEO: Richard Hirsch Brand Manager: Luci Hirsch Jackson Managing Director: Paul Brown Financial Director: Scott Power Merchandise Director: Kumaren Moodley Admin Director: Paul Lockwood Operations and Sales Director: Norman Brassell CONTACT DETAILS HEAD OFFICE Physical Address: 1211 Umgeni Road, Durban Tel: +27 (0)31 582 4401 E-mail: paulb@hirschs.co.za Website: www.hirschs.co.za Allan and Margaret Hirsch started their family run appliance business in a tiny showroom in Umhlanga Rocks Drive, Durban in 1979. Today Hirsch’s has grown into a chain of mega appliance and home furnishing stores in KwaZulu-Natal, the Cape and Gauteng. Their strength, they believe, is in their well- trained staff and customer service. The Hirsch’s started off small, building a strong base of customers over the years, first with repairs and second-hand repaired appliances and then as a fully-fledged appliance retailer. Hirsch’s is very much a family run business with all four members of the Hirsch family involved in the day-to-day operations. As a family, the Hirsch’s form a formidable force supported by their management team who have a strong commitment to the same goals. They are backed by 850 permanent employees who are as dedicated to the company as the Hirsch’s and their management team are. A Solid Reputation Over the years the company has continued to build a solid reputation by being associated with big brands, giving great service and carrying a wide range of products for the home. In KZN in 2000, they started their Home Store concept, where almost everything for the home can be purchased under one roof. This proved to be a great success and two years later, in 2002, they took the concept to Gauteng. In April 2012 they opened their first branch in Cape Town (Milnerton). They also have a strong online presence with customers from around South Africa shopping from Hirsch’s online site. Over the past 43 years their entrepreneurial spirit has helped drive the growth of the business. In 1983 Allan bought a couple of microwaves believing that this was one of the new must have products. He was disappointed to still have microwaves in stock at the end of the month. The Hirsch’s decided to have an evening cooking demonstration and sold 11 microwaves on the first evening. However, once people bought the microwaves, they didn’t know how to use them, so Margaret started a microwave cookery school. Margaret said, “I always say to people, “If you knew that you were going to succeed, would you try it?” and they always say ‘Yes’. Don’t let anything hold you back from trying new things in your life.” Despite the downturn in the economy in the last two years, Hirsch’s have still managed to open three new branches around the country. They opened the first SMEG Concept store in Africa in the Cape in 2021. They also opened a new Samsung Concept store in the Cape in 2021 and a brand new state-of-the-art flagship Hirsch’s store in Waterfall in the Midrand opened its doors for the first time in 2022. Charities and Sponsorships The Hirsch family does not take anything for granted and are regularly involved in various charities and sponsorships. Their giving nature ensures that they are always willing to help those in need. Allan, for instance, is a patron of the Phoenix Child Welfare society and Richard is a patron of the Claire-Ellis School. Margaret is involved with the School for the Blind in Gauteng. Since 2012, she has been instrumental in helping to get the Girls with Dignity project off the ground and has personally purchased thousands of panty packs to hand out to girls in underprivileged areas so they can attend school full time. She also gives inspirational talks to all the students. Being passionate about women’s empowerment and entrepreneurship, Margaret started business women’s and entrepreneurial networking events around the country. These were held instore until the pandemic and are now held virtually. She is also always involved in regular cooking events in store – highlighting different products and putting the spotlight on guest chefs she cooks with. Technology and Marketing Commenting on Hirsch’s marketing strategy, and how online advertising has become an important feature, Allan says “Technology has become almost unrecognisable over the years. We have reached this amazing communicative age where things happen instantly. A lot more people are shopping online and having goods delivered to them the next day.” Sustainability and Environment Allan is passionate about the environment and energy efficiency. “Many years ago, I realised how important energy efficiency was in South Africa. It made me very aware of how appliances can be used effectively and how certain appliances use less water and less electricity and are quieter than others. It is something we have been driving and we try to encourage the consumer to buy energy efficient products. I believe as an appliance retail store we really can influence decisions and at the same time make a difference. We believe it starts at the socket. If things that are not being used are unplugged it makes a difference,” he says. More About the CEO Richard Hirsch, Margaret Hirsch, Allan Hirsch and Luci Hirsch Meet the CEO

The Cato Ridge Logistics and Intermodal Hub, now more aptly referred to as the Cato Ridge Dry Port (CRDP), has been the topic of discussion in the transportation and logistics corridors for many yearsCato Ridge Dry Port The Cato Ridge Logistics and Intermodal Hub, now more aptly referred to as the Cato Ridge Dry Port (CRDP), has been the topic of discussion in the transportation and logistics corridors for many yearsThe Cato Ridge Logistics and Intermodal Hub, now more aptly referred to as the Cato Ridge Dry Port (CRDP), has been the topic of discussion in the transportation and logistics corridors for many years. Some of the views expressed by those who call themselves industry specialists are that Cato Ridge is an ideal location as an intermodal, or even a multimodal transportation facility. Advantageous Location The location on a strategic intersection of the Natcor railway line, the N3 freeway and the soon to be decommissioned Durban Johannesburg Pipeline (DJP) and positioned between the busiest port and the primary economic node on the African continent, certainly supports this view. There have also been many prophets of doom, claiming this location to be either too far or too close to the Port of Durban to make economic, or logistical sense, predicting that a dry port in Cato Ridge will never see the light of day. However, for those who use the truck congested N3 freeway, for those who work, live or play in the vicinity of the ‘back of port’ area, for those who sit, work and even live in their trucks for days on end, waiting to either collect or drop off cargo in the port, or those logistics operators and traders who have to cope with increasing costs and decreasing predictability and reliability, there is stark realisation that the status quo is not sustainable. Understanding that the Port of Durban has very limited scope for expansion, especially for back of port activities and onsite freight handling, that the over reliance on road freight and a skewed road to rail ratio is further stifling or smothering the port and that if we are already struggling to cope with existing freight volumes, how are we ever going to cope with doubled volumes in the not too distant future, then one has come to understand the logic of the Cato Ridge Dry Port. The area of Cato Ridge with its surrounding, predominantly rural and impoverished AmaXimba Community, located roughly midway between Durban and Pietermaritzburg, presents a series of unique social, economic, environmental and spatial challenges and opportunities. Merging the social needs surrounding this area, with the vast economic potential, stimulated by transportation, logistics and manufacturing sectors and executed in an environmentally sustainable manner, presents an opportunity too good to be ignored by both government and business interests. Developing the Dream It is against this background that the Cato Ridge Logistics Hub Consortium (CRLHC) as the project owners and developers, acting on behalf of and representing the AmaXimba Community in this development, has conceptualised, planned, packaged and is now in the process of developing and even operationalising this dream. Those who described this as “a pipe dream”, are now waking up to a reality where the Dry Port is ready to start operations and where: • A business structuring model, with clear community ownership and involvement, has been concluded between CRLHC and the AmaXimba Development Trust (ADT) • Optimal coordination, alignment and integration is facilitated, and regulatory applications are processed, with the support of a Project Facilitation Team, co-convened by Trade and Investment KwaZulu-Natal (TIKZN) and the eThekwini Municipality Chief of Operations Officer • A land purchasing framework has been developed to secure phased access to short, medium, and longer term development phases of the project • A heads of agreement between CRLHC and Transnet, which outlines the respective roles and responsibilities and various operational modalities in respect of rail and terminal facilities, is in the final phases of conclusion and is ready for signing • A heads of agreement between CRLHC and Engen has been concluded in respect of the development of a truck stop and staging facility • The conceptual design for the new KwaXimba N3 Interchange has been concluded and environmental impact assessment for this strategic intermodal infrastructure component is soon to be completed • A bulk services agreement between CRLHC and the eThekwini Metropolitan Municipality is being negotiated and is facilitated by the eThekwini Chief of Operations Office; and last but definitely not least • A transformation strategy has been developed in full collaboration and in partnership with the AmaXimba Development Trust, representing the community and recognising their ownership in the project, to guide the implementation of community development and empowerment programmes and projects. Project Composition The Cato Ridge Dry Port is a R18 billion project to be rolled out over the next 25 to 30 years and is comprised of: • An interim rail terminal to handle approximately 90K TEUs per annum, to be expanded to a fully-fledged dry port intermodal facility with capacity to handle 500K TEUs. This will be supported by SARS customs services to manage freight clearance and bonded warehousing facilities • A truck stop and staging facility to accommodate 300 parking bays with all ancillary support structures for drivers, as well as vehicle maintenance and testing • Logistics parks to accommodate warehousing, freight handling logistics and freight preparation facilities • An industrial park to accommodate manufacturing opportunities presented by its close proximity to the Dry Port and Logistics land uses; and in the longer term • A tank farm as a strategic fuel storage facility. It is important to conclude by emphasising that the CRLHC is implementing this project as an agent of the community and the community is not merely regarded as an incidental beneficiary of the development. The community owns this development in partnership with its development agent, the CRLHC.Full Name of Company: Cato Ridge Logistics Hub Consortium Nature of Business: Subsidiary of Inkanyezi YeZulu Investment (Pty) Ltd, a Black-owned and managed entity Services/Products: Established to spearhead the development of the Cato Ridge Dry Port. Date Established: 2005 KEY PERSONNEL Chairman: Sibusiso Mazibuko CEO: Warwick Lord Head of Marketing: Bheki Mathe CONTACT DETAILS Head Office Physical address: 3 School Road, Cato Ridge,3680 Tel: +27(0)31 782 0053/12 E-mail: info@crlhc.co.za Website: www.crlhc.co.za Full Name of Company: Cato Ridge Logistics Hub Consortium Nature of Business: Subsidiary of Inkanyezi YeZulu Investment (Pty) Ltd, a Black-owned and managed entity Services/Products: Established to spearhead the development of the Cato Ridge Dry Port. Date Established: 2005 KEY PERSONNEL Chairman: Sibusiso Mazibuko CEO: Warwick Lord Head of Marketing: Bheki Mathe CONTACT DETAILS Head Office Physical address: 3 School Road, Cato Ridge,3680 Tel: +27(0)31 782 0053/12 E-mail: info@crlhc.co.za Website: www.crlhc.co.za Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Cato Ridge Logistics Hub Consortium Nature of Business: Subsidiary of Inkanyezi YeZulu Investment (Pty) Ltd, a Black-owned and managed entity Services/Products: Established to spearhead the development of the Cato Ridge Dry Port. Date Established: 2005 KEY PERSONNEL Chairman: Sibusiso Mazibuko CEO: Warwick Lord Head of Marketing: Bheki Mathe CONTACT DETAILS Head Office Physical address: 3 School Road, Cato Ridge,3680 Tel: +27(0)31 782 0053/12 E-mail: info@crlhc.co.za Website: www.crlhc.co.za The Cato Ridge Logistics and Intermodal Hub, now more aptly referred to as the Cato Ridge Dry Port (CRDP), has been the topic of discussion in the transportation and logistics corridors for many years. Some of the views expressed by those who call themselves industry specialists are that Cato Ridge is an ideal location as an intermodal, or even a multimodal transportation facility. Advantageous Location The location on a strategic intersection of the Natcor railway line, the N3 freeway and the soon to be decommissioned Durban Johannesburg Pipeline (DJP) and positioned between the busiest port and the primary economic node on the African continent, certainly supports this view. There have also been many prophets of doom, claiming this location to be either too far or too close to the Port of Durban to make economic, or logistical sense, predicting that a dry port in Cato Ridge will never see the light of day. However, for those who use the truck congested N3 freeway, for those who work, live or play in the vicinity of the ‘back of port’ area, for those who sit, work and even live in their trucks for days on end, waiting to either collect or drop off cargo in the port, or those logistics operators and traders who have to cope with increasing costs and decreasing predictability and reliability, there is stark realisation that the status quo is not sustainable. Understanding that the Port of Durban has very limited scope for expansion, especially for back of port activities and onsite freight handling, that the over reliance on road freight and a skewed road to rail ratio is further stifling or smothering the port and that if we are already struggling to cope with existing freight volumes, how are we ever going to cope with doubled volumes in the not too distant future, then one has come to understand the logic of the Cato Ridge Dry Port. The area of Cato Ridge with its surrounding, predominantly rural and impoverished AmaXimba Community, located roughly midway between Durban and Pietermaritzburg, presents a series of unique social, economic, environmental and spatial challenges and opportunities. Merging the social needs surrounding this area, with the vast economic potential, stimulated by transportation, logistics and manufacturing sectors and executed in an environmentally sustainable manner, presents an opportunity too good to be ignored by both government and business interests. Developing the Dream It is against this background that the Cato Ridge Logistics Hub Consortium (CRLHC) as the project owners and developers, acting on behalf of and representing the AmaXimba Community in this development, has conceptualised, planned, packaged and is now in the process of developing and even operationalising this dream. Those who described this as “a pipe dream”, are now waking up to a reality where the Dry Port is ready to start operations and where: • A business structuring model, with clear community ownership and involvement, has been concluded between CRLHC and the AmaXimba Development Trust (ADT) • Optimal coordination, alignment and integration is facilitated, and regulatory applications are processed, with the support of a Project Facilitation Team, co-convened by Trade and Investment KwaZulu-Natal (TIKZN) and the eThekwini Municipality Chief of Operations Officer • A land purchasing framework has been developed to secure phased access to short, medium, and longer term development phases of the project • A heads of agreement between CRLHC and Transnet, which outlines the respective roles and responsibilities and various operational modalities in respect of rail and terminal facilities, is in the final phases of conclusion and is ready for signing • A heads of agreement between CRLHC and Engen has been concluded in respect of the development of a truck stop and staging facility • The conceptual design for the new KwaXimba N3 Interchange has been concluded and environmental impact assessment for this strategic intermodal infrastructure component is soon to be completed • A bulk services agreement between CRLHC and the eThekwini Metropolitan Municipality is being negotiated and is facilitated by the eThekwini Chief of Operations Office; and last but definitely not least • A transformation strategy has been developed in full collaboration and in partnership with the AmaXimba Development Trust, representing the community and recognising their ownership in the project, to guide the implementation of community development and empowerment programmes and projects. Project Composition The Cato Ridge Dry Port is a R18 billion project to be rolled out over the next 25 to 30 years and is comprised of: • An interim rail terminal to handle approximately 90K TEUs per annum, to be expanded to a fully-fledged dry port intermodal facility with capacity to handle 500K TEUs. This will be supported by SARS customs services to manage freight clearance and bonded warehousing facilities • A truck stop and staging facility to accommodate 300 parking bays with all ancillary support structures for drivers, as well as vehicle maintenance and testing • Logistics parks to accommodate warehousing, freight handling logistics and freight preparation facilities • An industrial park to accommodate manufacturing opportunities presented by its close proximity to the Dry Port and Logistics land uses; and in the longer term • A tank farm as a strategic fuel storage facility. It is important to conclude by emphasising that the CRLHC is implementing this project as an agent of the community and the community is not merely regarded as an incidental beneficiary of the development. The community owns this development in partnership with its development agent, the CRLHC. More About the CEO Sibusiso Mazibuko and Warwick Lord Meet the CEO

Royal Tyres, one of KZN’s leading tyre specialists is South Africa’s oldest tyre dealer, is celebrating its 83rd anniversary in 2022 Royal TyresRoyal Tyres, one of KZN’s leading tyre specialists is South Africa’s oldest tyre dealer, is celebrating its 83rd anniversary in 2022 Royal Tyres, one of KZN’s leading tyre specialists is South Africa’s oldest tyre dealer, is celebrating its 84th anniversary in 2023. Royal Vulcanizing, as the company was previously known, was rebranded to Royal Tyres in 2018. Over the years, the company has had to deal with a multitude of industry challenges while negotiating the rapidly changing and often tumultuous political and social landscape of the city and the country. Mr. Raman Patel was the founder of this independent black-owned tyre business, which came into existence during the turbulent Apartheid era. Any other business would have crumbled under the bureaucracy of such a biased system, but Royal Vulcanizing was different. The family business proved to be a force to be reckoned with as its ethos was founded on the principles of integrity, customer service excellence, and competitive prices. The three founding brothers, with their focussed dedication and commitment to offering the highest quality at the most affordable price, provided a solid foundation on which to build the business. Consequently, the business has grown from small, modest beginnings, doing two retreads a day, into a thriving professionally run operation with the full range of passenger, commercial, truck and earth moving vehicle tyres. In 1973, Raman’s son and Royal Tyres CEO, Jay Patel joined the team. His parents had passed away within a year of each other just as he finished his schooling - and he found himself thrust into the family business with his cousins and uncle. Three generations later, the established tyre experts have remained loyal to family and it is now headed by Mrs Jasmeena Shiba(daughter) Mr Pranav Patel (son), Mr Akshay Patel(son) and Mr Nayan Shiba (son-in-law). Human Resources & Workforce The company is segregated into two specialised divisions, Commercial and Passenger with a team of experienced personnel in the tyre industry, providing customers with a highly skilled resource team who are able to provide expert service and value to its customers. The objective of the newly established Human Resources Department at Royal Tyres is to attract, develop, and retain a diverse and talented workforce through innovative recruitment processes. In addition, the company strives to foster a productive work environment where people feel valued and ensuring compliance with respective legislation applicable to labour and its industry. SPECIALISED DIVISIONS Passenger & Light Commercial Vehicle Division Providing a range of wheel and tyre products and associated services for business fleets or family vehicles, or luxury mag wheels for the motoring enthusiast, Royal Tyres has all that the customer needs. Commercial Division The Commercial Division is focused on reducing our customer fleets’ tyre related costs by an offering of almost any product a customer may require backed by industry leading service and decades of knowledge and expertise housed in a prime location with state of-the-art equipment and processes. The Commercial Division provides a range of tyre, wheel and automotive products for multiple product applications. SERVICES Complete Tyre Package The company boasts an exceptionally large stock holding of 50 plus brands of various tyres and rims with sufficient capacity to deliver products nationally through its network of branches and affiliations situated in both the coastal and inland areas. The vast tyre stock holding consists of the local tyre manufacturers and premium international brand suppliers as well as an entire range of brands that are directly imported from various countries ranging from your entry level economy tyres to more mid-tier value for money brands, and then a few high-quality brands as well. Technology Royal Tyres employs highly skilled and experienced staff and the fitting department is no exception. A combination of these employees and the latest equipment make for some of the most trusted tyre fitments in the country Royal Tyres links expertise and automation with quality and efficiency in every single tyre replacement and fitting, wheel alignment and balancing. This same approach is adopted in supplying and fitting batteries, shocks and other parts. Each branch is fitted with state- of-the-art modern technology with skilled staff that set Royal Tyres ahead of other players in the industry. Royal Tyres makes use of the best wheel balancing technology, the Road Force® Elite at-a-glance. 3D wheel alignment allows our mechanics to perform the most precise wheel alignment on all types of cars. Supply Chain The establishment of three branches over the years in Port Shepstone, Harding and Hammarsdale has increased the company’s capacity, customer base, turnover and buying power annually. In more recent times the wholesaling sales segment has drastically increased, further building its supply chain reach and capacity.Full Name of Company: Royal Tyres Nature of Business: Tyre Distributors & Retailers Services: • Tyres - a vast holding of budget, mid-tier and premium branded tyres • Mag rims & wheels • Wheel accessories (Wheel spanners, locknuts, valve caps, etc) • Shocks & other suspension components • General motor vehicle spares & consumables • 24 Hour tyre breakdown service • Fitting & Stripping of Tyres • Mobile truck wheel alignment • Retreading, rim and puncture repairs • Tyre Inspection & maintenance Services Date Established: 1939 Customer Base: Private individuals, commercial & fleet businesses, government departments & municipalities. Accreditations: RMI accredited, Workshop MIWA accredited VISION To be recognised as a household name, turning the wheels of our economy in the tyre industry, delivering unmatched service and consistently exceeding user expectations. MISSION To cultivate growth opportunities and foster sustainability, we pride ourselves on high-quality products, innovation, and unmatched service, dedicated to earning customer loyalty. KEY PERSONNEL CEO: Jay Patel Director: Jasmeena Shiba Director: Pranav Patel Director: Akshay Patel Director: Nayan Shiba Director: Devu Patel CONTACT DETAILS DURBAN Physical Address: 1159 Umgeni Road, Durban Tel: +27 (0)31 303 2933 E-mail: info@royaltyres.co.za Website: www.royaltyres.co.za BRANCHES: Port Shepstone, Harding, Phoenix and Umgeni Road Full Name of Company: Royal Tyres Nature of Business: Tyre Distributors & Retailers Services: • Tyres - a vast holding of budget, mid-tier and premium branded tyres • Mag rims & wheels • Wheel accessories (Wheel spanners, locknuts, valve caps, etc) • Shocks & other suspension components • General motor vehicle spares & consumables • 24 Hour tyre breakdown service • Fitting & Stripping of Tyres • Mobile truck wheel alignment • Retreading, rim and puncture repairs • Tyre Inspection & maintenance Services Date Established: 1939 Customer Base: Private individuals, commercial & fleet businesses, government departments & municipalities. Accreditations: RMI accredited, Workshop MIWA accredited VISION To be recognised as a household name, turning the wheels of our economy in the tyre industry, delivering unmatched service and consistently exceeding user expectations. MISSION To cultivate growth opportunities and foster sustainability, we pride ourselves on high-quality products, innovation, and unmatched service, dedicated to earning customer loyalty. KEY PERSONNEL CEO: Jay Patel Director: Jasmeena Shiba Director: Pranav Patel Director: Akshay Patel Director: Nayan Shiba Director: Devu Patel CONTACT DETAILS DURBAN Physical Address: 1159 Umgeni Road, Durban Tel: +27 (0)31 303 2933 E-mail: info@royaltyres.co.za Website: www.royaltyres.co.za BRANCHES: Port Shepstone, Harding, Phoenix and Umgeni Road Up Back to Top Business Leaders Home Add Your Business Up Home About Us KZN Business Chambers Rewards Partners Editors NOTE KZN Top Business - Publishers notes - KZN Top Business Leaders - Launch 2024 Menu KZN Business Leaders Business Women Fyonn Kane Collection 2019 2022 Supertech Collection Top Business Women 2024 VIP Invite Awards Nominate TBW 2024 KZN Business Gurus News Bookshelf Shop On-line Events Contact The Team Top Business Portfolio Full Name of Company: Royal Tyres Nature of Business: Tyre Distributors & Retailers Services: • Tyres - a vast holding of budget, mid-tier and premium branded tyres • Mag rims & wheels • Wheel accessories (Wheel spanners, locknuts, valve caps, etc) • Shocks & other suspension components • General motor vehicle spares & consumables • 24 Hour tyre breakdown service • Fitting & Stripping of Tyres • Mobile truck wheel alignment • Retreading, rim and puncture repairs • Tyre Inspection & maintenance Services Date Established: 1939 Customer Base: Private individuals, commercial & fleet businesses, government departments & municipalities. Accreditations: RMI accredited, Workshop MIWA accredited VISION To be recognised as a household name, turning the wheels of our economy in the tyre industry, delivering unmatched service and consistently exceeding user expectations. MISSION To cultivate growth opportunities and foster sustainability, we pride ourselves on high-quality products, innovation, and unmatched service, dedicated to earning customer loyalty. KEY PERSONNEL CEO: Jay Patel Director: Jasmeena Shiba Director: Pranav Patel Director: Akshay Patel Director: Nayan Shiba Director: Devu Patel CONTACT DETAILS DURBAN Physical Address: 1159 Umgeni Road, Durban Tel: +27 (0)31 303 2933 E-mail: info@royaltyres.co.za Website: www.royaltyres.co.za BRANCHES: Port Shepstone, Harding, Phoenix and Umgeni Road Royal Tyres, one of KZN’s leading tyre specialists is South Africa’s oldest tyre dealer, is celebrating its 84th anniversary in 2023. Royal Vulcanizing, as the company was previously known, was rebranded to Royal Tyres in 2018. Over the years, the company has had to deal with a multitude of industry challenges while negotiating the rapidly changing and often tumultuous political and social landscape of the city and the country. Mr. Raman Patel was the founder of this independent black-owned tyre business, which came into existence during the turbulent Apartheid era. Any other business would have crumbled under the bureaucracy of such a biased system, but Royal Vulcanizing was different. The family business proved to be a force to be reckoned with as its ethos was founded on the principles of integrity, customer service excellence, and competitive prices. The three founding brothers, with their focussed dedication and commitment to offering the highest quality at the most affordable price, provided a solid foundation on which to build the business. Consequently, the business has grown from small, modest beginnings, doing two retreads a day, into a thriving professionally run operation with the full range of passenger, commercial, truck and earth moving vehicle tyres. In 1973, Raman’s son and Royal Tyres CEO, Jay Patel joined the team. His parents had passed away within a year of each other just as he finished his schooling - and he found himself thrust into the family business with his cousins and uncle. Three generations later, the established tyre experts have remained loyal to family and it is now headed by Mrs Jasmeena Shiba(daughter) Mr Pranav Patel (son), Mr Akshay Patel(son) and Mr Nayan Shiba (son-in-law). Human Resources & Workforce The company is segregated into two specialised divisions, Commercial and Passenger with a team of experienced personnel in the tyre industry, providing customers with a highly skilled resource team who are able to provide expert service and value to its customers. The objective of the newly established Human Resources Department at Royal Tyres is to attract, develop, and retain a diverse and talented workforce through innovative recruitment processes. In addition, the company strives to foster a productive work environment where people feel valued and ensuring compliance with respective legislation applicable to labour and its industry. SPECIALISED DIVISIONS Passenger & Light Commercial Vehicle Division Providing a range of wheel and tyre products and associated services for business fleets or family vehicles, or luxury mag wheels for the motoring enthusiast, Royal Tyres has all that the customer needs. Commercial Division The Commercial Division is focused on reducing our customer fleets’ tyre related costs by an offering of almost any product a customer may require backed by industry leading service and decades of knowledge and expertise housed in a prime location with state of-the-art equipment and processes. The Commercial Division provides a range of tyre, wheel and automotive products for multiple product applications. SERVICES Complete Tyre Package The company boasts an exceptionally large stock holding of 50 plus brands of various tyres and rims with sufficient capacity to deliver products nationally through its network of branches and affiliations situated in both the coastal and inland areas. The vast tyre stock holding consists of the local tyre manufacturers and premium international brand suppliers as well as an entire range of brands that are directly imported from various countries ranging from your entry level economy tyres to more mid-tier value for money brands, and then a few high-quality brands as well. Technology Royal Tyres employs highly skilled and experienced staff and the fitting department is no exception. A combination of these employees and the latest equipment make for some of the most trusted tyre fitments in the country Royal Tyres links expertise and automation with quality and efficiency in every single tyre replacement and fitting, wheel alignment and balancing. This same approach is adopted in supplying and fitting batteries, shocks and other parts. Each branch is fitted with state- of-the-art modern technology with skilled staff that set Royal Tyres ahead of other players in the industry. Royal Tyres makes use of the best wheel balancing technology, the Road Force® Elite at-a-glance. 3D wheel alignment allows our mechanics to perform the most precise wheel alignment on all types of cars. Supply Chain The establishment of three branches over the years in Port Shepstone, Harding and Hammarsdale has increased the company’s capacity, customer base, turnover and buying power annually. In more recent times the wholesaling sales segment has drastically increased, further building its supply chain reach and capacity. More About the CEO Royal Tyres Team Meet the CEO