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< Back Next Nomfundo Mcoyi Nomfundo Mcoyi is the founder and CEO of Icebolethu Group, chairperson of the KZN South African Funeral Practitioners Association and is a shareholder at Scribante Labour Consultants as well as Blacksuits Nomfundo Mcoyi is a multi-skilled entrepreneur and passionate community builder who is based in KwaZulu-Natal. She has come a long way from township girl to teacher, to founder and chief executive officer of the Icebolethu Group. While the core business of the Icebolethu Group is funerals, the various companies under the Group’s umbrella include funeral policies, memorial parks, tombstones, catering, and loans. Nomfundo is the chairperson of the KZN South African Funeral Practitioners Association and is a shareholder at Scribante Labour Consultants as well as Blacksuits. When Nomfundo started her business, she had no financial resources, not even a loan, but she had a big dream. In addition, she had no experience in the funeral business, and no mentor to guide her. Instead, she looked to her opposition – the major funeral companies. She said, “I never looked at the small companies. I always knew exactly what I wanted to achieve: I wanted to own a very big company, so I measured myself against the biggest and the best. It’s been a long journey. It wasn’t easy and it took perseverance, focus and determination. I’d never even buried anyone – but I did my research and focused on my vision.” Fifteen years later the Icebolethu Group boasts over 120 branches in KwaZulu-Natal, as well as a branch in Johannesburg and one in London. Nomfundo said, “The brand is really doing so well in the funeral industry. We’ve grown through hard work, dedication, and passion and through having a very great team that supports me and my entire vision. I am very grateful for the growth we have seen over the past years. My future goals are to see Icebolethu grow globally, including throughout Africa. We would like to have more partners in offering our services.” Nomfundo says that the growth of her business is motivated by creating jobs for people. When the company started it consisted of five people, now Icebolethu employs over 1500 people. “That means that there are 1500 families that get to have food at the end of the day because of the vision that I had when I started Icebolethu. That makes me very happy.” She added that she would like to continue to create more jobs. “We cannot rely on government and need to grow sustainable businesses that will support and give back to all the communities.” One of the major challenges that Nomfundo has experienced has been entering into the male dominated funeral industry, which has been tough. “I remember when I started, I was on a committee where there were 11 males, and I was the only female. Everything I said I had to say twice. They did not believe in me and said that I would fail. I decided not to listen to them and continue with my journey. I am a person of excellence and continued to apply that excellence in the business – look at where it is today.” Nomfundo’s charity, the Icebolethu Foundation, is particularly close to her heart. The Foundation has several active projects, but she is particularly proud of the Rhoda Girls project. The foundation has ‘adopted’ 50 girls to mentor for a five-year period. These girls attend courses and camps, and the foundation pays their school fees. Nomfundo is personally involved in the mentoring, and as she puts it, “We’re trying create fifty more Nomfundos of the future; girls who have the skills and the confidence to go out and create businesses and employment for others.” Other projects include an agricultural programme where seedlings are provided for gardens in different communities so that people can grow their own food. The foundation also builds houses for the poor. The next project will be the establishment of computer centres for the youth to access, which speaks to 4IR and the digital world that we are moving in to. Nomfundo relates how her grandmother was also a very giving women, who went out of her way to care for people in her community. “My late grandmother was a remarkable woman and a great entrepreneur for her time. She was fierce, focused and determined, and she ran my grandfather’s business when I was a child. I always wanted to be like her. My foundation was inspired by her and giving back to the community is my way of paying respect to the example she set for me.” The advice that she would give to other people following in her footsteps is not to do things for money but to follow a career because they love it and are good at it. She added that women must also understand that will not just get things because they are women, but because they deserve them and work hard. “You must just be excellent at what you do. Focus on your goals and your vision and don’t take shortcuts, they’re not the answer. Work hard, be professional and do things the right way, and for the right reasons. Just be excellent; that’s the key.” Finding a balance in life does not come easy to Nomfundo. However, she says, “I do find time for family and friends, that’s very important. I love to travel, usually with my family; it’s a great way to grow your knowledge, broaden your mind and see new opportunities.” Nomfundo, who positions herself as a cooking enthusiast, rather than a cooking expert, has recently published a cook book ‘Boardroom To The Kitchen.’ The book offers readers a behind- the-scenes look into her life as a businesswoman and how the kitchen has been an integral part of her family life. Filled with her personal antidotes and essays, this cookbook relates the story of her humble beginnings and how Nomfundo turned her dream into reality. Previous Next

< Back Next Michael Jackson Michael Jackson is the senior partner at Cox Yeats Attorneys Michael Jackson is the senior partner at Cox Yeats Attorneys. Michael was born in the Eastern Cape and moved to KwaZulu-Natal at a fairly young age. After completing his schooling, he studied at the University of Durban where he completed a LLB, following which, he went to study overseas at Cambridge University in the United Kingdom. Before he went to Cambridge, Michael’s first job was lecturing to students which he undertook for about a year. He had also worked for his father in a wholesale company selling blankets and piece goods to trading stores – a very different experience, he commented. Michael started working at Cox Yeats in 1988 and has been employed at the firm ever since. ACHIEVING OBJECTIVES His purpose is to ensure that the firm achieves the objectives of the individuals within it. Importantly that purpose is focused on ensuring that the firm meets the expectations and the aspirations of all the very ambitious people who work within it. “And that’s often quite hard actually, because you’ve got young people who start at an organisation who have great ambitions for the future,” he says. Reflecting on his achievements, Michael explained, “I think something that I realised quite early on is that particularly in a people focused profession like law you have to try and maximise the abilities of all the people who work within an organisation.” Consequently, one of the achievements that Michael is most proud of is to successfully harness the abilities of the people who work within Cox Yeats. “There’s no point in trying to run people. People will run you. It’s really to try and guide them so that one achieves the most and allowing people to achieve their ambitions on a collective basis creates enormous success and power within an organisation,” elaborates Michael. CREATE TRUST Reflecting on the advice that he has received over the years; Michael says that the best advice is never to try and undermine people because there is huge strength in people. He expanded, “There is a temptation particularly in the leadership position, to dominate people, and if you dominate people, you actually stifle their ability to achieve things. I found that as soon as you take the lid off everything that people do, you get this incredible awakening of individual spirit and power. And if you can harness that in an organisation collectively, you can achieve enormous things.” Further to harnessing the team at Cox Yeats is the importance of motivation. For Michael, the most important thing is to create trust. “People have to trust you; they have to trust the system. And once they do that and you allow them to be individuals that usually creates a recipe to almost guarantee success. I’ve found that people solve problems, but you need to create the environment in which they are able to do that.” HUGE OPPORTUNITIES While Michael has faced many challenges over the years, the biggest one currently is that South Africa’s stagnant economy is problematic as people feel that it is very difficult to be successful in these circumstances. “People feel despair about their current conditions. To try to shift and turn that around so that that people feel positive and believe that this environment is one where they can succeed is the challenge. I think it’s quite an easy sell to be honest, because we have huge opportunities; to let people see those is probably the challenge.” As Michael is very positive about South Africa, he finds the people of our history inspiring. “I’m proud to be part of South Africa. I’m proud to look back on the people who have faced the challenges of South Africa and how they did that. Particularly people who were able to face things like Apartheid and discrimination and become world leaders in advancing people’s liberties. The heritage that we have is very rich and you don’t find it in other countries, so we are privileged.” Michael believes that we have a huge opportunity to make KwaZulu-Natal what it should be. His vision is that KwaZulu-Natal should achieve what it is entitled to. To ensure that this happens we need to unlock all the barriers that exist, which are not difficult things to unlock but are actually quite simple things that need to be done. He commented, “But, perhaps we need to unlock the spirit of the people a little and allow them to achieve and then KwaZulu-Natal will achieve.” KEEP LIFE SIMPLE Michael says that in life he does not strive to be anything particularly special but tries to live life in a simple way. He believes that if you are true to yourself and true to the people around you that you will be happy. He added that he has found that in life you should not become burdened by people and things that are negative; it’s important to try to be surrounded by people who are positive. In conclusion he remarked, “You want to feel at the end of the day that you’ve achieved something that is relatively good; if it’s not something that is too extraordinary then you can achieve it. So, keep life simple.” Previous Next

Durban ICC offers the largest flat floor, column free multi-purpose event space in Africa. Incorporating the Durban ICC Arena and Durban Exhibition Centre, the complex offers 112,000m² of flexible exhibition and meeting spaceDurban ICCDurban ICC offers the largest flat floor, column free multi-purpose event space in Africa. Incorporating the Durban ICC Arena and Durban Exhibition Centre, the complex offers 112,000m² of flexible exhibition and meeting spaceOpened by former president, Nelson Mandela in 1997, the Durban ICC was South Africa’s first International Convention Centre and has played a pioneering role in attracting international events to our shores since its inception. The Durban ICC was once again crowned as “Africa’s Leading Meetings and Conference Centre” at the 2023 World Travel Awards. In the 23-year history of the award category at the World Travel Awards, this marks the 18th occasion that the Durban ICC has been bestowed with this prestigious title, a testament to its unwavering commitment to excellence. Speaking at the event, Durban ICC Chief Executive Officer, Ms. Lindiwe Rakharebe expressed her gratitude, saying, “We are immensely proud and humbled to be named ‘Africa’s Leading Meetings and Conference Centre’ in the 2023 World Travel Awards. This achievement reflects the tireless dedication of our team and our unwavering commitment to providing a world- class platform for meetings and events.” The Durban ICC offers the largest flat floor, column free multi-purpose event space in Africa. Incorporating the Durban ICC Arena and Durban Exhibition Centre, the complex offers 112,000m² of flexible exhibition and meeting space. The Durban ICC is also committed to upholding the highest international standards of service delivery. In addition to its five-star grading from the Tourism Grading Council of South Africa, the Centre has also been awarded a Gold Certification from the AIPC Quality Standards programme, which is the highest level of certification in this international accreditation in the conventions industry. Demonstrating its commitment to quality, the Durban ICC is five-star graded by the Tourism Grading Council of South Africa and maintains its ISO9001, ISO14001, ISO22000 and ISO45001 certifications ensuring the highest international standards in Quality Management, Environmental Responsibility, Food Safety and Health and Safety. The Durban ICC is only convention centre in the country to hold all four of these certifications. The Durban ICC Arena offers full technical capacity for live broadcasts as well as house lighting suitable for TV production filming. The Centre houses four onsite generators which can fully power the centre in the event of power disruptions. The on-site business centre offers an internet cafe, as well as banking and foreign exchange facilities and medical services. The Durban ICC delivers a 5-star events experience that exceeds our clients’ expectations, in an innovative, sustainable and proudly multi-cultural African way Little wonder then, that the Durban ICC is recognised as Africa’s leading convention centre. CONTACT DETAILS Physical Address: Inkosi Albert Luthuli ICC Complex, 45 Bram Fischer Road, Durban Postal Address: P.O. Box 155, Durban 4000 Tel: +27 (0)31 360 1000 E-mail: sales@icc.co.za Website: www.icc.co.za The Durban ICC has made an immense contribution to both the provincial and national economies since its foundation. In spite of the challenging economic environment, the Durban ICC has managed to show a profit consecutively in the last seven financial periods. Rakharebe said, “I believe our continued success is a result of a concerted effort between our staff, our strategic partners in the City and Province and the loyal support of our clients. This, coupled with diligent management and sound financial controls at all levels of the organisation all help to contribute to the overall success of the Durban ICC. In addition, Rakharebe is well aware of the challenges of a being a woman leader in the often male dominated world of business. She commented, “As a woman, you are gifted; you are a natural lifegiver and whatever you give life to will increase and grow. So whatever challenges you face as a woman, you know how to manoeuvre, whether it’s leading a company or propelling a cause. I believe a woman influences everything she touches.” Empowering others to achieve their highest performance by instilling confidence in all of her team is an important part of Rakharebe’s daily activities. “I believe I have an ability to get the best out of people, enabling them to perform at their optimum. My staff tells me that I lead with love and respect. By loving and respecting my staff I hope to bring the best out of them, which ultimately benefits the organisation,” said Rakharebe. “But the most important thing in remaining Africa’s Leading Convention Centre is that we exceed our clients’ expectations and provide an exceptional experience for each and every event we host,” said Rakharebe. She continued, “I am proud that we had the opportunity to host the Africa’s Travel Indaba, the Sustainable Living Exhibition and the African Renaissance Concert in May. Looking ahead, I am also excited about some of our upcoming events, including the AfricaBio Convention, the World Conference on Drowning Prevention and the United Cities and Local Government Congress 2019.” Rakharebe strongly believes that the Durban ICC has an important role to play in promoting sustainable economic growth for eThekwini including job creation. Rakharebe commented, “I would like to see meaningful enterprise development for SMMEs taking place at a grass-roots level. The Durban ICC has always recognised that the growth of the South African economy is largely dependent on the extent to which historically disadvantaged South Africans participate meaningfully in its growth. However, in order to grow it is also necessary to facilitate a positive future business development environment to attract both domestic and international investment in Durban and South Africa.” “Whilst we celebrate all the good strides we have made in business, we must be mindful that there is still a lot more that needs to be done.” concluded Rakharebe. CONTACT DETAILS Physical Address: Inkosi Albert Luthuli ICC Complex, 45 Bram Fischer Road, Durban Postal Address: P.O. Box 155, Durban 4000 Tel: +27 (0)31 360 1000 E-mail: sales@icc.co.za Website: www.icc.co.za Up Home Up Lindiwe Rakharebe Latest News More About Leaders Opened by former president, Nelson Mandela in 1997, the Durban ICC was South Africa’s first International Convention Centre and has played a pioneering role in attracting international events to our shores since its inception. The Durban ICC was once again crowned as “Africa’s Leading Meetings and Conference Centre” at the 2023 World Travel Awards. In the 23-year history of the award category at the World Travel Awards, this marks the 18th occasion that the Durban ICC has been bestowed with this prestigious title, a testament to its unwavering commitment to excellence. Speaking at the event, Durban ICC Chief Executive Officer, Ms. Lindiwe Rakharebe expressed her gratitude, saying, “We are immensely proud and humbled to be named ‘Africa’s Leading Meetings and Conference Centre’ in the 2023 World Travel Awards. This achievement reflects the tireless dedication of our team and our unwavering commitment to providing a world- class platform for meetings and events.” The Durban ICC offers the largest flat floor, column free multi-purpose event space in Africa. Incorporating the Durban ICC Arena and Durban Exhibition Centre, the complex offers 112,000m² of flexible exhibition and meeting space. The Durban ICC is also committed to upholding the highest international standards of service delivery. In addition to its five-star grading from the Tourism Grading Council of South Africa, the Centre has also been awarded a Gold Certification from the AIPC Quality Standards programme, which is the highest level of certification in this international accreditation in the conventions industry. Demonstrating its commitment to quality, the Durban ICC is five-star graded by the Tourism Grading Council of South Africa and maintains its ISO9001, ISO14001, ISO22000 and ISO45001 certifications ensuring the highest international standards in Quality Management, Environmental Responsibility, Food Safety and Health and Safety. The Durban ICC is only convention centre in the country to hold all four of these certifications. The Durban ICC Arena offers full technical capacity for live broadcasts as well as house lighting suitable for TV production filming. The Centre houses four onsite generators which can fully power the centre in the event of power disruptions. The on-site business centre offers an internet cafe, as well as banking and foreign exchange facilities and medical services. The Durban ICC delivers a 5-star events experience that exceeds our clients’ expectations, in an innovative, sustainable and proudly multi-cultural African way Little wonder then, that the Durban ICC is recognised as Africa’s leading convention centre. CONTACT DETAILS Physical Address: Inkosi Albert Luthuli ICC Complex, 45 Bram Fischer Road, Durban Postal Address: P.O. Box 155, Durban 4000 Tel: +27 (0)31 360 1000 E-mail: sales@icc.co.za Website: www.icc.co.za Latest News Company News Blog Keep up with the latest trends and insights. Check out our blog today! Read More Home Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

< Back Next Isaac Mbatha Isaac Mbatha is the founder and CEO of Sky Tents Isaac Mbatha is the founder and CEO of Sky Tents. Isaac grew up in Newlands East and attended Barracuda Primary School. His schooling continued at a number of high schools, but he ended up at a school in Sydenham called Bechet Secondary School. Following the completion of his schooling, Issac immediately started working. Commenting on his business career, Isaac said, “My first job was actually a taxi conductor. Obviously, you aspire to be a taxi driver. A few years later I got my license, I became a taxi driver and after that I became a taxi owner as well.” Entering the tent industry was not something that Isaac intended. He was involved in washing and cleaning tents, but he never considered being a manufacturer as he was a middleman. However, he was regularly asked by clients to repair a tent if there was a tear from a windy event or to make an extra side wall, an extra window or extra roof if something went missing. “As I was trusted by my clients, I was often asked to make something and then the curiosity started building of how do I make it? What do I need? And Sky Tents was born in 2015,” explained Isaac. The company started in a very small scale making old fashioned peg and pole tents, which were either blue and white or red and white. From these beginnings the company’s range of products has grown to include stretch, frame, and dome tents, for a wide range of applications. In addition, Sky Tents services include the supply of tables and chairs, draping, mobile toilets, and mobile chillers. The company has also ventured into injection moulding. CREATE AND GROW Isaac said, “I think my purpose now in life is to create and grow an incredible company. I would like to become a better leader for my staff, clients, and suppliers. I would like to encourage people and show that it is possible to achieve in life. People say it’s hard or you need capital or whatever, but you’ve got to start somewhere. My purpose is forcibly pushing on, making people grow and looking for a better future.” While Isaac’s accomplishments say much about his career success, he believes that they also say very little. He explained, “Every level is a new ball game, a new figure. I feel like currently where I am, I’m just touching the surface of manufacturing and what can be done. I still underplay myself quite a lot.” While people around Isaac are extremely proud of what he has achieved and tell him how much he has grown, he still feels like there is so much more than he can do. “I really can’t put a point to to say that I’m extremely proud now. Maybe in a few years…” WISE WORDS Speaking of the best advice he has received, Isaac said that his father had always inspired him and was a man of wise words. “He always made sure that he drilled into my head that when you want something you’ve got to go for it no matter what. You’ve got to just keep knocking on the door. Eventually that door is going to break down. He said consistency is the only way forward. I think that’s what I keep doing. And that’s also a part of Sky Tents’ journey of what makes us different from the rest as well.” Isaac’s biggest challenge is growth. “You know growth is your blessing in disguise because the minute you feel like everything is crumbling down, you just become resilient, and you just keep going forward.” While Isaac says that his biggest challenge is overcoming setbacks, he has learned to manage these occasions by being consistent in what he wants to achieve and pushing forward. A COMPETITIVE APPROACH In order to keep his staff motivated, Isaac uses a competitive approach. He explains that as in sport, his various teams want to come out on top. “I just keep asking them, who won this week? Which department is pushing out a proper quality or faster product or has found even better ways of innovating? For example, a team may say that they have discovered that if we turn the processes around, this saves us 15 minutes on manufacturing time. So, while there is always teamwork, competition is always better at providing motivation.” Isaac’s vision for the future of his company is sustained growth. Currently Sky Tents has opened quite a few branches around South Africa. The company has started to penetrate into Africa and the Southern African Development Community (SADC) regions around South Africa. “So, I’m hopeful that in the next five years that we would be dominating Africa and the globe,” he explained. “My motto is always, ‘tired rhymes with fired’. You know when you get tired you are going to get fired,” explained Isaac. “You have to keep just going always.” However, he added that consistency is always a key element that comes to mind. “There’s not one day that you can come into work and you can put your guard down. It’s just business and having that energy to always be confident and go for what you want,” Isaac concluded. Previous Next

< Back Next Mark Gounder Mark Gounder is the chief executive officer of Hulamin Mark Gounder, chief executive officer of Hulamin, a prominent JSE listed company based in Pietermaritzburg, credits much of his success to his upbringing. He proudly describes himself as “a testament to the saying that it takes a village to raise a child.” Reflecting on his early years, Mark says, “I was fortunate to grow up in an environment where people genuinely supported my growth. This culture of care helped shape my career and allows me to give back in meaningful ways.” Mark’s journey has been guided by two core principles: “First, no matter your circumstances, respect is paramount. Second, avoid a victim mindset – always believe that you have the power to improve.” For him, personal growth is not measured by wealth but by purpose. “I believe we all have a unique purpose on this earth. For me, it’s clear: I was born to create value for others,” he shares. This belief fuels his desire to positively impact the lives of those around him, both at work and in his community. Due to financial challenges, Mark couldn’t pursue full-time studies. “I didn’t have the means to study full-time,” he recalls. “I started my career as an apprentice at Pep Stores, where I learned the basics of entrepreneurship and leadership at just 19, while others my age were still in university.” Mark’s first opportunity in the finance field was as a cost clerk at Illovo Sugar in 1995, the same company where his father worked for 36 years. “I was thrilled. I had an office, a phone, a computer, and they even covered my further education,” he explains. Within five years, he earned his BCom degree in Financial Management, Accounting, and Tax and advanced into a management accountant role, progressing through three positions during that time. LEADING HULAMIN WITH A VISION Mark commented that he sees his role as an opportunity to create value for Hulamin’s over 2500 people and the surrounding community. “If we think about it, with four people per household, we’re positively impacting around 10,000 people, not to mention our local suppliers and the broader Pietermaritzburg community,” he notes. “How many people can say they get to go to work, make a real difference in people’s lives, and get paid for it?” Mark believes that success comes from cultivating a culture of empowerment and accountability. “Leadership is about making bold decisions and being prepared to deal with the consequences, but always having a plan,” he asserts. “With the right plan, anything is possible.” Honesty and authenticity are also at the heart of Mark’s leadership style. “People think leadership starts when you walk into the office, but you’re a leader all the time – it’s about being yourself,” he says. Mark values open communication, taking time to listen and share his own experiences. He emphasises the importance of collaboration: "Leadership isn’t just about giving orders. It’s about taking people along with you on the journey.” For Mark, empowering his team means fostering a culture of accountability. “If you want to be empowered, you need to accept the responsibility that comes with it. You must take ownership of both the successes and the challenges, and always have a plan to keep improving.” LESSONS IN RESPECT AND PERSEVERANCE Mark’s father imparted valuable wisdom that still guides him today: “He taught me that no matter what you achieve in life, you must always respect others,” says Mark. Another key lesson was the power of believing in your dreams: “If you can dream it, you can achieve it.” When asked about his greatest achievement, Mark doesn’t hesitate: “Meeting my wife is the best thing that ever happened to me. She has been my rock, standing by me through every challenge.” Together, they have two sons, forming a close-knit family that reflects Mark’s values of respect and support. “Family is everything,” he says. “It’s not about money; it’s about having strong family values.” OVERCOMING CHALLENGES WITH DETERMINATION Mark acknowledges that one of the biggest hurdles people face, is the temptation to adopt a victim mentality. “It’s easy to find excuses for why you can’t achieve something,” he explains. “It took me 15 years of part time studying to become a chartered accountant, and there were plenty of reasons to give up along the way. Anything is possible - you just have to stay committed to your dream.” Mark has been fortunate to have many mentors throughout his life, from his parents to his first manager. “It wouldn’t be fair to name just one – they’ve all had a profound impact on me,” he reflects. He draws inspiration from Formula 1, particularly the precision and teamwork in pit stops. “No problem is too big if you have the right team around you,” he believes. A VISION FOR KWAZULU-NATAL Looking ahead, Mark is passionate about fostering collaboration to improve KwaZulu-Natal. “Business leaders need to come together and take collective responsibility for making KZN better,” he says. As Hulamin is the largest employer in Pietermaritzburg, he sees the company playing a key role in creating a culture of growth and value creation. DREAM BIG, STAY TRUE Mark’s personal motto is grounded in trust, respect, and the power of believing in yourself. “You can’t lead or be successful without trust, and trust goes hand in hand with respect,” he says. He also believes that no dream is too big if you have the right mindset: “Chase your dream, surround yourself with the right people, and most importantly, believe in yourself.” In closing, Mark shares a reminder about life’s brevity: “There are two certainties in life – you will die, and you will pay taxes. So why not live life to the fullest?” Previous Next

< Back Next Ebrahim Patel Ebrahim Patel is the managing director of Magellan Investment Management and director at SiyaXoxa Technologies Ebrahim Patel, managing director of Magellan Investment Management and director at SiyaXoxa Technologies, exemplifies dynamic leadership and innovation. Born, raised, and educated in Durban, KwaZulu-Natal, Ebrahim’s journey began with an early exposure to the business world as a shop assistant at a fashion house during school holidays. “That experience ignited my passion for business,” Ebrahim reflects. This formative exposure instilled a deep appreciation for business dynamics and customer relationships, shaping his career trajectory. Ebrahim initially pursued a degree in computer sciences at the University of KwaZulu-Natal. However, recognising that this field did not align with his career aspirations, he transitioned to property management, quickly becoming South Africa’s youngest qualified commercial broker. This role afforded him the opportunity to engage with leading property developers and industry professionals nationwide, enriching his expertise and perspective. A pivotal moment occurred in 1994 during a chance encounter with the CEO of a major clothing manufacturer in a Hong Kong hotel lobby. Ebrahim was inspired by the company’s outsourcing model, which operated efficiently without owning extensive facilities. This experience reinforced his belief that success does not necessarily hinge on scale, and it profoundly influenced his business strategy to emphasise outsourcing as a means to create opportunities and share success. The post-apartheid era in South Africa presented a wealth of new opportunities. Encouraged by his peers, Ebrahim founded Magellan Investment Management and expanded into facilities management and investment management. His significant contributions in the industry were acknowledged when he became the first non-white chair of the South African Facilities Managers Association. Driven by a passion for technology, Ebrahim is involved with SiyaXoxa Technologies with a mission to democratise access to technology and information, particularly in underserved areas and small businesses. “My goal has always been to make technology accessible to everyone,” Ebrahim asserts. For him, technology is not just a tool for innovation but a catalyst for enhancing business processes and fostering economic growth. A GLOBAL PERSPECTIVE Reflecting on his accomplishments, Ebrahim finds his greatest pride in his children. “I’m deeply proud of their growth,” he says, attributing this personal satisfaction to the values instilled in him from a young age, which he now sees mirrored in his children. Professionally, Ebrahim values the opportunity to engage with individuals across diverse industries, which has provided him with a comprehensive global perspective. Another significant achievement is his role as the founder and past president of the Minara Chamber of Commerce, where he played a key role in driving economic development and creating new opportunities in the province. He has built strong relations with The Association of Southeast Asian Nations (ASEAN) countries and was appointed as the Honorary Consul of Indonesia in KwaZulu-Natal in recognition of his efforts. Ebrahim treasures the advice he received from a former Deputy Prime Minister of Malaysia, who served as his mentor. The counsel to “take things slowly and build on strong foundations” has been instrumental in shaping Ebrahim’s business philosophy and personal approach. This guidance has encouraged him to address challenges thoughtfully and move forward with confidence, fostering a steady and reflective approach to goal achievement. NAVIGATING CHALLENGES AND INSPIRING MOTIVATION Ebrahim acknowledges that challenges are an inherent part of business, whether they involve financial issues, industry shifts, or changing consumer behaviours. “An entrepreneurial mindset must be adaptable, finding opportunities within challenges,” he explains. He views overcoming setbacks, such as business failures or rejected proposals, as crucial to achieving long-term success. Ebrahim believes that perseverance, rather than succumbing to negativity, is key to advancing in business. He finds inspiration in both his team and himself. “My team often motivates me because they rely on the vision I provide,” he shares. To keep his team energised, Ebrahim promotes a positive outlook and focuses on the opportunities present in the country. “Understanding that opportunities exist helps us remain motivated,” he notes. Ebrahim also encourages his team with his personal mantra: “Every sunrise signals a new contract with life,” underscoring that each day offers a new chance to make a meaningful impact. Ebrahim draws inspiration from individuals like Grant Adlam, whom he admires for recognising and celebrating excellence within the business community, thereby motivating others to strive for greatness. ENVISIONING A BRIGHT FUTURE Ebrahim is optimistic about KwaZulu-Natal’s future, noting its significant potential in sectors such as the port, manufacturing, and tourism. Despite challenges such as Covid-19, the 2021 riots, and the 2022 natural disasters, he believes the province’s resilience has only grown stronger. He observes increasing confidence and investment interest and envisions opportunities for greater inclusivity and economic advancement. Ebrahim is particularly enthusiastic about KwaZulu- Natal’s export potential, especially through the African Continental Free Trade Agreement. He believes that by focusing on this potential, the province can emerge as one of the continent’s leading economies within five years. His unwavering commitment to excellence drives his efforts, although he acknowledges that his perfectionist tendencies can sometimes pose challenges. “My motto has always been to give of my best,” he concludes. Ebrahim continues to embody visionary leader- ship, dedicated to advancing progress and creating opportunities across South Africa. Previous Next

Contractual cleaning services; Pest control and hygiene services; Asset fleet management services; Staffing outsourced solutions services; Integrated facilities managementMeondo Holdings Contractual cleaning services; Pest control and hygiene services; Asset fleet management services; Staffing outsourced solutions services; Integrated facilities managementFrom modest beginnings in KwaZulu-Natal to a respected presence in all nine provinces of South Africa, Meondo Holdings (Pty) Ltd has grown into a trusted leader in cleaning, hygiene, and integrated facilities management. This 100% family-owned enterprise, with BBBEE Level 1 status, is founded on integrity, accountability, and service excellence. These values continue to drive its steady growth and diversification. With a combined 65 years of industry expertise, Meondo blends the stability of an established brand with the agility to adapt to evolving client needs. Its services now extend well beyond contract cleaning, offering a comprehensive range of solutions to corporate, industrial, retail, and public sector clients. Family Values, Visionary Leadership At the helm is Chairman Jayandaran Moodley, whose strategic vision has positioned the company as a powerhouse in both facilities management and the retail and franchise sectors. Under his guidance, Meondo has become a model of inclusive economic participation. The company has created jobs, uplifted communities, and cultivated a strong ethical culture. Unlike many large service providers, Meondo’s leadership remains hands-on and people-focused. Employees and clients are treated as part of the extended Meondo family. This approach fosters loyalty, high staff retention, and enduring client relationships. This personal investment in people has been a clear competitive advantage. It has enabled resilience and stability even during economic challenges. Over the years, turnover has grown by more than 70%. This growth has resulted in an 80% increase in employment opportunities for historically disadvantaged individuals. Comprehensive Service Solutions While contract cleaning remains its core business, Meondo Holdings has expanded into a wide range of complementary services that create a true one-stop solution for clients. These include professional cleaning for commercial, industrial, and retail spaces, asset fleet management to ensure operational readiness and cost efficiency, and advanced hygiene and sanitation services that support safe, healthy environments. The company also provides eco-conscious pest control, skilled staffing solutions across various industries, and professional auto care services, including vehicle cleaning and detailing. Its landscaping and gardening teams maintain and enhance green spaces, while its disaster management unit offers rapid response and recovery solutions. All of these are supported by a fully integrated facilities management offering, which streamlines multiple operational needs under one trusted provider. By continually adopting the latest products, technologies, and best practices, Meondo ensures every service it delivers is efficient, sustainable, and reliable. Training and Accountability A highly trained, motivated workforce is central to Meondo’s success. Staff receive thorough induction and ongoing training to maintain industry-leading standards. Daily management inspections and robust supervisory oversight ensure all work is delivered with precision and attention to detail. This approach has built the company’s reputation for reliability and excellence. Expanding Horizons Beyond facilities services, Meondo has established a strong presence in FMCG and retail through the management of nationally branded franchise outlets. From operations and supplier engagement to leadership training, these ventures stimulate local economies and create new opportunities. Community upliftment is woven into the business model. Initiatives include youth mentorship, food security projects, skills development programmes, and educational sponsorships. These initiatives reinforce Meondo’s belief in business as a force for positive change. Driving Sustainability Responding to the growing need for environmental responsibility, Meondo has expanded into renewable energy and energy-efficiency solutions. Starting with a gap in KwaZulu-Natal for affordable green energy, the company has grown into a leading provider. It helps businesses and communities reduce both environmental impact and operational costs. Educational outreach further supports its role as a sustainability partner. Championing Employee Wellness Meondo also invests in its people through wellness programmes that promote health, productivity, and work-life balance. Services include wellness consultations, stress management workshops, mental and physical health support, and lifestyle coaching. These initiatives create a motivated and engaged workforce that benefits clients as much as employees. The Meondo Promise As a proudly South African company, Meondo Holdings proves that growth, innovation, and social responsibility can go hand in hand. Whether managing a corporate facility, launching a renewable energy project, or mentoring future leaders, its promise remains the same. The company delivers with integrity, precision, and care every time.CONTACT DETAILS Physical Address: 4 Lancaster Terrace, Westville, Durban, 3630 Tel: +27 (0)31 266 6507 E-mail: info@meondoholdings.co.za Website www.meondoholdings.co.zaCONTACT DETAILS Physical Address: 4 Lancaster Terrace, Westville, Durban, 3630 Tel: +27 (0)31 266 6507 E-mail: info@meondoholdings.co.za Website www.meondoholdings.co.za Up Home Up Nelson Govender Latest News More About Leaders From modest beginnings in KwaZulu-Natal to a respected presence in all nine provinces of South Africa, Meondo Holdings (Pty) Ltd has grown into a trusted leader in cleaning, hygiene, and integrated facilities management. This 100% family-owned enterprise, with BBBEE Level 1 status, is founded on integrity, accountability, and service excellence. These values continue to drive its steady growth and diversification. With a combined 65 years of industry expertise, Meondo blends the stability of an established brand with the agility to adapt to evolving client needs. Its services now extend well beyond contract cleaning, offering a comprehensive range of solutions to corporate, industrial, retail, and public sector clients. Family Values, Visionary Leadership At the helm is Chairman Jayandaran Moodley, whose strategic vision has positioned the company as a powerhouse in both facilities management and the retail and franchise sectors. Under his guidance, Meondo has become a model of inclusive economic participation. The company has created jobs, uplifted communities, and cultivated a strong ethical culture. Unlike many large service providers, Meondo’s leadership remains hands-on and people-focused. Employees and clients are treated as part of the extended Meondo family. This approach fosters loyalty, high staff retention, and enduring client relationships. This personal investment in people has been a clear competitive advantage. It has enabled resilience and stability even during economic challenges. Over the years, turnover has grown by more than 70%. This growth has resulted in an 80% increase in employment opportunities for historically disadvantaged individuals. Comprehensive Service Solutions While contract cleaning remains its core business, Meondo Holdings has expanded into a wide range of complementary services that create a true one-stop solution for clients. These include professional cleaning for commercial, industrial, and retail spaces, asset fleet management to ensure operational readiness and cost efficiency, and advanced hygiene and sanitation services that support safe, healthy environments. The company also provides eco-conscious pest control, skilled staffing solutions across various industries, and professional auto care services, including vehicle cleaning and detailing. Its landscaping and gardening teams maintain and enhance green spaces, while its disaster management unit offers rapid response and recovery solutions. All of these are supported by a fully integrated facilities management offering, which streamlines multiple operational needs under one trusted provider. By continually adopting the latest products, technologies, and best practices, Meondo ensures every service it delivers is efficient, sustainable, and reliable. Training and Accountability A highly trained, motivated workforce is central to Meondo’s success. Staff receive thorough induction and ongoing training to maintain industry-leading standards. Daily management inspections and robust supervisory oversight ensure all work is delivered with precision and attention to detail. This approach has built the company’s reputation for reliability and excellence. Expanding Horizons Beyond facilities services, Meondo has established a strong presence in FMCG and retail through the management of nationally branded franchise outlets. From operations and supplier engagement to leadership training, these ventures stimulate local economies and create new opportunities. Community upliftment is woven into the business model. Initiatives include youth mentorship, food security projects, skills development programmes, and educational sponsorships. These initiatives reinforce Meondo’s belief in business as a force for positive change. Driving Sustainability Responding to the growing need for environmental responsibility, Meondo has expanded into renewable energy and energy-efficiency solutions. Starting with a gap in KwaZulu-Natal for affordable green energy, the company has grown into a leading provider. It helps businesses and communities reduce both environmental impact and operational costs. Educational outreach further supports its role as a sustainability partner. Championing Employee Wellness Meondo also invests in its people through wellness programmes that promote health, productivity, and work-life balance. Services include wellness consultations, stress management workshops, mental and physical health support, and lifestyle coaching. These initiatives create a motivated and engaged workforce that benefits clients as much as employees. The Meondo Promise As a proudly South African company, Meondo Holdings proves that growth, innovation, and social responsibility can go hand in hand. Whether managing a corporate facility, launching a renewable energy project, or mentoring future leaders, its promise remains the same. The company delivers with integrity, precision, and care every time. CONTACT DETAILS Physical Address: 4 Lancaster Terrace, Westville, Durban, 3630 Tel: +27 (0)31 266 6507 E-mail: info@meondoholdings.co.za Website www.meondoholdings.co.za Latest News Company News Blog Keep up with the latest trends and insights. Check out our blog today! Read More Home Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

< Back Next Terry Rosenberg Terry Rosenberg is the Chairman of Oakbrook Investments and Oakbrook Holdings Terry Rosenberg is a long-time resident of Durban, with a wealth of experience in the business world. Originally from Johannesburg, he received his education at Marist Brothers and at the University of the Witwatersrand. Terry’s career began in computer consulting, where he joined a firm that he remained with for 16 years, ultimately becoming its leader. Following this time, he embarked on a leveraged buyout with a colleague, taking a company off the Stock Exchange and working to revitalise it. After successfully restoring the company, they merged with McCarthy’s, the largest car retailer in southern Africa. In the year 2000 Terry went into a family office, where he has worked ever since. Now in his 50th year in business, Terry remains enthusiastic about his work. “As long as I am spared, I’ll still be doing business because I really enjoy it,” he stated. His joy comes not only from the work itself but also from engaging with people and witnessing their growth. WORKING TIRELESSLY Among his achievements, Terry is particularly proud of his role in establishing Durban as a key convention hub in southern Africa. He reflected on an initiative that began about 23 years ago, alongside the late Gordon Hibbert and fellow businessman Andrzej Kiepiela. They envisioned making Durban the convention centre of southern Africa and worked tirelessly to bring this vision to life. In order to make this vision a reality, a private public partnership called Operation Jumpstart was established. “After four years of ups and downs, we managed to install the convention centre in Durban,” Terry said. The project was initially nerve-wracking, with uncertainty over whether conferences would come. However, their efforts paid off, and today, the Durban International Convention Centre is firmly established, having over time, brought an estimated R30 billion into the city. Terry’s strong connection to KwaZulu-Natal continues and he is optimistic about the province’s future development. He believes that as improvements become evident, confidence will naturally return. Speaking from his vantage point at the Umhlanga Arch, a prominent building with a 360° view of Durban, he marvelled at the natural beauty of the region. He emphasises the region’s strengths, particularly its beautiful weather and diverse attractions, from the North Coast to the Midlands and beyond. “Wherever I can put in my two cents worth,” he explained, “I get involved in various things where hopefully we can help the business community really build this province into the place that it should be.” He noted that the business community is working closely with the government to address key areas of concern, including water, sewage, electricity, and the port. Despite past leadership challenges, Terry sees progress and is encouraged by the strong cooperation between the business community and local authorities. He remains committed to contributing towards making KwaZulu-Natal one of South Africa’s leading provinces. “I’m very enthusiastic. As long as we’ve got plans and people are working honestly towards those plans, it brings hope.” NEVER GIVE UP Terry finds immense joy in collaborating with his team, particularly in understanding the diverse personalities and motivations of his key executives. “People are very different, and it’s difficult to get everyone singing from the same sheet,” he explained. Success, for Terry, lies in knowing what makes each team member tick. He also highlighted the importance of knowing who he is dealing with around the board table. “You may have five people sitting there, all from different backgrounds with different views on life,” he said. Terry emphasised the importance of defining any problems clearly. “It’s up to you as a leader to take out of them what their problem is, rather than what they think their problem is.” By fostering a sense of unity and shared purpose, Terry ensures that his team works together effectively, much like a rugby team where each player has a unique but essential role. In addition, he explained, “So many times, people in negotiations or complex situations attack the symptoms rather than the root of the issue.” One example from his own career involved a business division that was underperforming. Initially, the discussion centred on operations, but the real issue turned out to be the limited availability of transport that brought many of their customers to the store. “Once we knew what the problem was, we were able to make plans to fix it,” he said. While Terry does not have a specific motto, his attitude towards life is to never give up. “So many times when problems hit, people stand back and say, ‘This will never work.’ I’m very much against that,” he stated. For Terry, perseverance is key, especially when there is still hope in a situation. His approach is to keep trying different solutions, leveraging his network, and staying committed to the task at hand. SUPPORT AND GROWTH While Terry’s steadiness has ensured that most of his endeavours have been ‘smooth sailing’ he has also experienced some setbacks. In such circumstances, Terry’s faith has helped him rise above the disappointments. His favourite scripture reads: “Do not be anxious about anything, but in every situation, by prayer and petition, with thanksgiving, present your requests to God. And the peace of God, which transcends all understanding, will guard your hearts and your minds in Christ Jesus.” Terry shared that the greatest personal challenge he has faced was the sudden loss of a child. He and his wife, Carol, were profoundly affected by the tragedy. “It really knocked us for a long period of time,” he admitted, adding that they eventually managed to move forward. This experience led to deeper connections with others who had faced similar losses, providing opportunities for mutual support and growth. “It’s not something I would recommend to anyone if they’re wanting to grow,” Terry remarked, reflecting on the difficulty of the situation. In summary, Terry is a steadfast and deeply motivated individual, driven by his passion for business, his faith, and his desire to see growth and success both in his personal life and in the community around him. Previous Next

Deliver sustainable profits and to grow our market share by exceeding customer expectations through quality and serviceDrakewoods GroupDeliver sustainable profits and to grow our market share by exceeding customer expectations through quality and serviceFounded in 1961, Drakewoods has grown from a single outlet into one of South Africa's most respected suppliers of engineering tools, industrial machinery, and consumables. Over six decades, the company has built a reputation for quality, service and reliability that continues to position it as a trusted partner across the construction, manufacturing, petrochemical, and engineering industries. This journey is a reflection of an enduring philosophy: consistent service excellence and an unwavering commitment to industry needs. As a Level 1 B-BBEE contributor, Drakewoods is one of the largest black-owned suppliers in its sector, ensuring that empowerment and inclusivity remain at the heart of its operations. This combination of heritage and transformation has cemented its role as a business that both honours tradition and embraces progress. Drakewoods' corporate values shape every interaction. Integrity ensures that words and actions are aligned, while accountability guarantees that every member of the team takes ownership of results. Excellence is pursued through best practice and continuous improvement, and customer focus ensures tailored solutions for diverse requirements. These principles, more than words on a page, are embedded in the company's operations and culture. Products and Solutions Drakewoods' extensive portfolio covers tooling, consumables, machinery, welding equipment, protective clothing and steel. Whether supplying exotic or non-exotic metals, construction tools or specialised engineering equipment, the company provides a complete solution for industry. The business has also distinguished itself in the demanding field of shutdown and turnaround services. Its offering includes onsite tooling and equipment assessment, consumable stores management, PPE bulk supply, and comprehensive equipment solutions. In industries where downtime directly impacts profitability, this ability to deliver rapid, reliable support makes Drakewoods a valued partner. Driving Quality and Efficiency Quality has always been a defining characteristic of the company. A robust quality management system aligns with both continuous improvement principles and customer expectations. By combining organisational training with individual career development, Drakewoods ensures that staff expertise remains a competitive strength. This focus on people, alongside its systems, has contributed to the company's proud record of zero safety incidents. The company's efficiency is also enhanced by its direct-to-market approach. By sourcing tools and equipment directly from manufacturers and supplying them to end users, Drakewoods removes the costs associated with intermediaries. The result is competitive pricing without compromising on quality. Coupled with a 24-hour supply service, this approach reinforces its market leadership. A Portfolio of Trusted Brands Representing a wide range of globally recognised brands, Drakewoods ensures clients have access to the very best the industry has to offer. This breadth of choice is supported by expert staff who understand client needs and can recommend the right solutions to minimise operational risks. For customers, it means confidence in both the products supplied and the service that under­ pins them. Social Responsibility and Community Impact Beyond business, Drakewoods takes its social role seriously. As a forward-thinking company, it has invested in initiatives that encourage young people to consider careers in science and engineering. By partnering with educational programmes, NGOs and NPOs, Drakewoods contributes to building the next generation of technical professionals, ensuring that its industry remains strong and sustainable. Looking Ahead The story of Drakewoods is one of continuity and evolution. Its ongoing investment in quality, people, and social development demonstrates a commitment not only to business success but to the wider South African economy. In an era where many companies seek shortcuts, Drakewoods remains steadfast in its belief that integrity, accountability and excellence are the true foundations of long-term success. Six decades on, the company continues to prove that its tools are not just for building structures but for building trust, opportunity, and a sustainable future. HEAD OFFICE Address: 112 Josiah Gumede Road, Pinetown, KwaZulu­ Natal, 3600 Tel: +27 (0)832625963 +27 (0317015924 Email: sales@drakewoods.com website www.drakewoods.com BRANCHES Jacobs: Unit 15166 Bluff Road, Durban Richards Bay: Unit A81l Brass Link, Alton HEAD OFFICE Address: 112 Josiah Gumede Road, Pinetown, KwaZulu­ Natal, 3600 Tel: +27 (0)832625963 +27 (0317015924 Email: sales@drakewoods.com website www.drakewoods.com BRANCHES Jacobs: Unit 15166 Bluff Road, Durban Richards Bay: Unit A81l Brass Link, Alton Up Home Up Prin Mudaly Latest News More About Leaders Founded in 1961, Drakewoods has grown from a single outlet into one of South Africa's most respected suppliers of engineering tools, industrial machinery, and consumables. Over six decades, the company has built a reputation for quality, service and reliability that continues to position it as a trusted partner across the construction, manufacturing, petrochemical, and engineering industries. This journey is a reflection of an enduring philosophy: consistent service excellence and an unwavering commitment to industry needs. As a Level 1 B-BBEE contributor, Drakewoods is one of the largest black-owned suppliers in its sector, ensuring that empowerment and inclusivity remain at the heart of its operations. This combination of heritage and transformation has cemented its role as a business that both honours tradition and embraces progress. Drakewoods' corporate values shape every interaction. Integrity ensures that words and actions are aligned, while accountability guarantees that every member of the team takes ownership of results. Excellence is pursued through best practice and continuous improvement, and customer focus ensures tailored solutions for diverse requirements. These principles, more than words on a page, are embedded in the company's operations and culture. Products and Solutions Drakewoods' extensive portfolio covers tooling, consumables, machinery, welding equipment, protective clothing and steel. Whether supplying exotic or non-exotic metals, construction tools or specialised engineering equipment, the company provides a complete solution for industry. The business has also distinguished itself in the demanding field of shutdown and turnaround services. Its offering includes onsite tooling and equipment assessment, consumable stores management, PPE bulk supply, and comprehensive equipment solutions. In industries where downtime directly impacts profitability, this ability to deliver rapid, reliable support makes Drakewoods a valued partner. Driving Quality and Efficiency Quality has always been a defining characteristic of the company. A robust quality management system aligns with both continuous improvement principles and customer expectations. By combining organisational training with individual career development, Drakewoods ensures that staff expertise remains a competitive strength. This focus on people, alongside its systems, has contributed to the company's proud record of zero safety incidents. The company's efficiency is also enhanced by its direct-to-market approach. By sourcing tools and equipment directly from manufacturers and supplying them to end users, Drakewoods removes the costs associated with intermediaries. The result is competitive pricing without compromising on quality. Coupled with a 24-hour supply service, this approach reinforces its market leadership. A Portfolio of Trusted Brands Representing a wide range of globally recognised brands, Drakewoods ensures clients have access to the very best the industry has to offer. This breadth of choice is supported by expert staff who understand client needs and can recommend the right solutions to minimise operational risks. For customers, it means confidence in both the products supplied and the service that under pins them. Social Responsibility and Community Impact Beyond business, Drakewoods takes its social role seriously. As a forward-thinking company, it has invested in initiatives that encourage young people to consider careers in science and engineering. By partnering with educational programmes, NGOs and NPOs, Drakewoods contributes to building the next generation of technical professionals, ensuring that its industry remains strong and sustainable. Looking Ahead The story of Drakewoods is one of continuity and evolution. Its ongoing investment in quality, people, and social development demonstrates a commitment not only to business success but to the wider South African economy. In an era where many companies seek shortcuts, Drakewoods remains steadfast in its belief that integrity, accountability and excellence are the true foundations of long-term success. Six decades on, the company continues to prove that its tools are not just for building structures but for building trust, opportunity, and a sustainable future. HEAD OFFICE Address: 112 Josiah Gumede Road, Pinetown, KwaZulu Natal, 3600 Tel: +27 (0)832625963 +27 (0317015924 Email: sales@drakewoods.com website www.drakewoods.com BRANCHES Jacobs: Unit 15166 Bluff Road, Durban Richards Bay: Unit A81l Brass Link, Alton Latest News Company News Blog Keep up with the latest trends and insights. Check out our blog today! Read More Home Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

< Back Next Allan Hirsch Allan Hirsch is the founder and chairman of Hirsch’s Allan Hirsch, the founder and chairman of Hirsch’s, is a remarkable example of some- one who came from humble beginnings and overcame significant challenges to achieve success. He embodies the belief that “where you begin does not determine where you can go.” Hirsch’s, which celebrated its 45th anniversary in 2024, is now the largest privately-owned appliance dealer in southern Africa, encompassing a chain of mega appliance and home furnishing stores. The name ‘Hirsch’ has become synonymous with service excellence. Born in Johannesburg, Allan Hirsch moved with his family to the KwaZulu-Natal coast, where he grew up. He was one of the first pupils to attend Umhlali Primary School on the North Coast. Reflecting on his early years, Allan says, “I didn’t shine in school. After struggling through high school with very poor grades, I decided to become an apprentice appliance technician.” He began his career with Fuchsware, where he worked for five years and gained invaluable experience in refrigerator repair. After this, he joined another company, where his and the owner’s business philosophies clashed. “The owner wanted to keep increasing margins,” he recalls, “while I wanted reasonable rates and great service to keep customers happy.” FIRST STORE OPENED When his employer suggested he strike out on his own, Allan found the idea both exciting and intimidating. Recently married to Margaret, he had just bought his first property, and his first child was on the way. Despite these pressures, he eventually opened an electrical appliance repair store on Umhlanga Rocks Drive in Durban North in 1979. “We set up our first shop 44 years ago in a showroom, no bigger than a bathroom,” he explained. Looking back, he remembers feeling “absolutely flat broke” the day Hirsch’s Electrical Repairs opened, having spent his R900 savings on rent, an electricity deposit, and marketing. He recalls that buying a loaf of bread for 11 cents on his way home that night was “enormously symbolic.” He fondly remembers working “long hours when others took weekends off,” with the support of Margaret. Initially, Allan only repaired appliances, but as his reputation grew, so did his business. Eventually, he began formally dealing in appliances as well starting to sell stoves and fridges. Margaret’s innovative marketing ideas helped create a strong demand for Hirsch’s products. When microwaves hit the market, they saw potential in the new appliance and Margaret started cooking demonstrations to showcase their benefits. Their clients loved the fact that Allan and Margaret went out of the way to make their lives easier. Allan is passionate about the environment and energy efficiency. “Many years ago, I realised how important energy efficiency was in South Africa. It made me very aware of how appliances can be used effectively and how certain appliances use less water and less electricity and are quieter than others. We try to encourage the consumer to buy energy efficient products. I believe as an appliance retail store we really can influence decisions and at the same time make a difference. We believe it starts at the socket. If things that are not being used are unplugged it has an impact,” he says. HAVING A WHY Allan firmly believes that “having a why” is essential for staying passionate and being a good leader. He credits Simon Sinek’s book, Start with Why, for helping him define the purpose of Hirsch’s. “Hard work with a goal in mind is necessary,” he says. “Retail requires listening to customers and keeping them happy; my success has been about serving others. I realised my purpose in life is to serve.” Allan’s approach to leadership is straightforward. “People are human, grow them, teach them skills, and more than just selling or servicing, teach them how the business works.” Seeing staff grow, improve their circumstances and being happy with their lives inspires him. “We like to keep people part of us, but if they leave, they take their skills elsewhere and we wish them well.” He gets serious when stating, “Honesty, integrity, and loyalty are required; these principles can’t be compromised and are not negotiable. We are totally transparent about the business with our staff.” Selecting quality products and suppliers is also important for him. His view is: “Look after your suppliers and they will look after you.” Trust must be earned and Alan still tries to enhance the good reputation Hirsch’s has built over 45 years. “Winners always keep going. You need to keep your vision and keep on working hard when things go wrong.” WIDE RECOGNITION Allan has received wide recognition for his business contributions, including the Marketing Management Institute’s “Marketer of the Year Award” in 1994 and the Standard Bank KZN Business Leader of the Year Award in 2019. The honorary award is given to a person who has demonstrated, “exemplary business achievement, industry influence and is a true inspiration to others”. Allan and his wife Margaret have been married for 52 years and have two children, Richard and Luci, who now play key roles in the business. “Our highlight has been getting to work with our family every single day,” they say, and Allan is also a proud grandfather to five grandsons. Despite the demands of running a growing business, the Hirsch family remained close, enjoying regular Sunday lunches together and staying in constant contact. Both Richard, now CEO, and Luci, Brand Manager, rose through the ranks, contributing to the company’s continued success and expansion into mega appliance and home furnishing stores across KwaZulu-Natal, Cape Town, and Gauteng. As the family looks to the future, they take pride in their accomplishments, founded on the values of honesty, integrity, and loyalty. Previous Next