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- Eleni KwinanaELENI KWINANA has notched up an admirable list of top positions. She began climbing the corporate ladder as an 18-year-old student who, after walking into CNA to request a job, within three months was tasked with taking up her first management role. A few years later, she was requested to draft a business plan - without a template, or previous exposure to such a big responsibility - overnight! It gained her boss the new store he wanted, and wet her appetite for bigger and better things in business.ELENI KWINANA has notched up an admirable list of top positions. She began climbing the corporate ladder as an 18-year-old student who, after walking into CNA to request a job, within three months was tasked with taking up her first management role. A few years later, she was requested to draft a business plan - without a template, or previous exposure to such a big responsibility - overnight! It gained her boss the new store he wanted, and wet her appetite for bigger and better things in business. Eleni's career includes positions at the Spar Group, Clicks, Musica and Dimension Data among others. These diverse experiences have enabled her to provide on-point business advice in a range of fields. As well as running the business units of Vodacom enterprises, she is on the board of SmartXchange, Durban, which nurtures entrepreneurs and incubates businesses to achieve success. Achieving growth through technology Eleni describes her role in Vodacom as enabling start-ups and SMMEs to thrive in the 4IR digital era, achieving growth through technology. The pride Eleni feels in providing a supportive role is apparent when she describes her business venture, Pure Pharmacy, which supports small pharmacies in rural areas and mining towns to withstand the threat posed by corporate pharmacy groups, thus ensuring their sustainability. Eleni is happy with her accomplishments saying, "not many can tick all the boxes at my age". Adding that she's realised that "Either I would die young, having done everything, or I would live to give back to others." Eleni looks at people who have great ideas, but lack skills and experience, and can't wait to start imparting her learning to fast track their success. She's enthusiastic about being their cheerleader and "seeing them grow to be a billionaire one day!". She attributes her success to her formal education, and the support of others. She graduated with a psychology degree after transferring from medicine. "It was the right decision as now, in the 4IR, doctors could be replaced with robots capable of making diagnoses while my focus on emotional intelligence makes me less likely to become redundant." Eleni disagrees that women need a different approach from men to achieve success in business and stresses the importance of being yourself. "There's nothing more precious than being authentic," she maintains. Being an inspiration Her greatest support has been her mom who, as a domestic worker being paid less than the minimum wage, was able to leverage a network of people who assisted to support Eleni. While she stayed with a friend to get to and from school each day, her mom subsidised her studies by waking at three each morning to cook and sell 'magwinya' (vetkoek). "So", Eleni adds, "every woman I see who works in her tuckshop, or sews traditional dresses, is my 'Shero', and that's what inspires me... A lot of people have big stars as their inspiration; for me it's the millions of women sitting in rural areas and townships with children, who come up with great entrepreneurial ideas to sustain themselves and their children, and one day go to a graduation for their children, going into whatever field it may be, from nothing." Eleni herself feels under pressure to be an inspiration. "Because I was the first one to have a car, a degree, all my cousins look up to me; failing or dropping out is not an option. I cannot fail, because otherwise I will give them a reason to fail... I push myself to inspire them to be able to grow as well." Being fully present On maintaining a work-life balance, Eleni admits that the boundaries are blurred, "Because I love what I do... it doesn't feel like work," she smiles. Concerned she was spending too much time working, her daughter's affirmation was welcome, "Mom, I want to be like you... You do so many things, love what you do, and give us the best of everything." The trick, Eleni feels, is being fully present in whatever she does. Eleni's approach to life has been coloured by her life experiences. Although born into apartheid SA, she shuns the label 'previously disadvantaged'. "That's not the way I see it," she says, although she describes the dichotomy of never being quite enough of one thing or another to fit in, always feeling something of a misfit. After graduating, Eleni married, raising her two children while struggling to survive a violently abusive marriage. When she decided to leave the marriage, she was empowered by the fact that she had the financial independence to set up her own home. Eleni's advice to her younger self, who stressed a lot and wondered 'why me?', would be to enjoy every step of the journey; when having fun, have GOOD fun, and know that everything you go through is going to make sense one day. Rather than being bitter about challenges she's faced, Eleni is gracious and pragmatic about how they've enabled her to strengthen her connection with others. Partnerships are important to Eleni. As a business leader, Eleni loves her team; she never talks only about KPAs, but connects instead with the person inside, assisting them to reach their personal goals. She enjoys the warmth of KZN, and the opportunities to partner with government leaders and businesses to achieve pockets of excellence. Eleni urges people to stop exporting their skills: "Keep them here and make do with what you have because we are sitting on a pot of gold... That's how I got here". She pauses momentarily, then adds, "and because of my Mom... my biggest champion". There's nothing more precious than being authentic
ELENI KWINANA has notched up an admirable list of top positions. She began climbing the corporate ladder as an 18-year-old student who, after walking into CNA to request a job, within three months was tasked with taking up her first management role. A few years later, she was requested to draft a business plan - without a template, or previous exposure to such a big responsibility - overnight! It gained her boss the new store he wanted, and wet her appetite for bigger and better things in business.Eleni KwinanaELENI KWINANA has notched up an admirable list of top positions. She began climbing the corporate ladder as an 18-year-old student who, after walking into CNA to request a job, within three months was tasked with taking up her first management role. A few years later, she was requested to draft a business plan - without a template, or previous exposure to such a big responsibility - overnight! It gained her boss the new store he wanted, and wet her appetite for bigger and better things in business.ELENI KWINANA has notched up an admirable list of top positions. She began climbing the corporate ladder as an 18-year-old student who, after walking into CNA to request a job, within three months was tasked with taking up her first management role. A few years later, she was requested to draft a business plan - without a template, or previous exposure to such a big responsibility - overnight! It gained her boss the new store he wanted, and wet her appetite for bigger and better things in business. Eleni's career includes positions at the Spar Group, Clicks, Musica and Dimension Data among others. These diverse experiences have enabled her to provide on-point business advice in a range of fields. As well as running the business units of Vodacom enterprises, she is on the board of SmartXchange, Durban, which nurtures entrepreneurs and incubates businesses to achieve success. Achieving growth through technology Eleni describes her role in Vodacom as enabling start-ups and SMMEs to thrive in the 4IR digital era, achieving growth through technology. The pride Eleni feels in providing a supportive role is apparent when she describes her business venture, Pure Pharmacy, which supports small pharmacies in rural areas and mining towns to withstand the threat posed by corporate pharmacy groups, thus ensuring their sustainability. Eleni is happy with her accomplishments saying, "not many can tick all the boxes at my age". Adding that she's realised that "Either I would die young, having done everything, or I would live to give back to others." Eleni looks at people who have great ideas, but lack skills and experience, and can't wait to start imparting her learning to fast track their success. She's enthusiastic about being their cheerleader and "seeing them grow to be a billionaire one day!". She attributes her success to her formal education, and the support of others. She graduated with a psychology degree after transferring from medicine. "It was the right decision as now, in the 4IR, doctors could be replaced with robots capable of making diagnoses while my focus on emotional intelligence makes me less likely to become redundant." Eleni disagrees that women need a different approach from men to achieve success in business and stresses the importance of being yourself. "There's nothing more precious than being authentic," she maintains. Being an inspiration Her greatest support has been her mom who, as a domestic worker being paid less than the minimum wage, was able to leverage a network of people who assisted to support Eleni. While she stayed with a friend to get to and from school each day, her mom subsidised her studies by waking at three each morning to cook and sell 'magwinya' (vetkoek). "So", Eleni adds, "every woman I see who works in her tuckshop, or sews traditional dresses, is my 'Shero', and that's what inspires me... A lot of people have big stars as their inspiration; for me it's the millions of women sitting in rural areas and townships with children, who come up with great entrepreneurial ideas to sustain themselves and their children, and one day go to a graduation for their children, going into whatever field it may be, from nothing." Eleni herself feels under pressure to be an inspiration. "Because I was the first one to have a car, a degree, all my cousins look up to me; failing or dropping out is not an option. I cannot fail, because otherwise I will give them a reason to fail... I push myself to inspire them to be able to grow as well." Being fully present On maintaining a work-life balance, Eleni admits that the boundaries are blurred, "Because I love what I do... it doesn't feel like work," she smiles. Concerned she was spending too much time working, her daughter's affirmation was welcome, "Mom, I want to be like you... You do so many things, love what you do, and give us the best of everything." The trick, Eleni feels, is being fully present in whatever she does. Eleni's approach to life has been coloured by her life experiences. Although born into apartheid SA, she shuns the label 'previously disadvantaged'. "That's not the way I see it," she says, although she describes the dichotomy of never being quite enough of one thing or another to fit in, always feeling something of a misfit. After graduating, Eleni married, raising her two children while struggling to survive a violently abusive marriage. When she decided to leave the marriage, she was empowered by the fact that she had the financial independence to set up her own home. Eleni's advice to her younger self, who stressed a lot and wondered 'why me?', would be to enjoy every step of the journey; when having fun, have GOOD fun, and know that everything you go through is going to make sense one day. Rather than being bitter about challenges she's faced, Eleni is gracious and pragmatic about how they've enabled her to strengthen her connection with others. Partnerships are important to Eleni. As a business leader, Eleni loves her team; she never talks only about KPAs, but connects instead with the person inside, assisting them to reach their personal goals. She enjoys the warmth of KZN, and the opportunities to partner with government leaders and businesses to achieve pockets of excellence. Eleni urges people to stop exporting their skills: "Keep them here and make do with what you have because we are sitting on a pot of gold... That's how I got here". She pauses momentarily, then adds, "and because of my Mom... my biggest champion". Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back
- Wade Howard
An international media production company based in Durban, South Africa, with a branch in Norwich, UK . He’s also the founder of Wade Howard Photography and, since 2010, has led Ocean Driven Media—specializing in professional photography, videography, video production, and live streaming for corporate events, documentaries, weddings, and conferences Subscribe Home KZN Leaders Up Up Wade Howard An international media production company based in Durban, South Africa, with a branch in Norwich, UK . He’s also the founder of Wade Howard Photography and, since 2010, has led Ocean Driven Media—specializing in professional photography, videography, video production, and live streaming for corporate events, documentaries, weddings, and conferences
- About | KZN Top Business
About Us Finding Inspiration in Every Turn This is your About Page. This space is a great opportunity to give a full background on who you are, what you do and what your website has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. Our Story Every website has a story, and your visitors want to hear yours. This space is a great opportunity to give a full background on who you are, what your team does, and what your site has to offer. Double click on the text box to start editing your content and make sure to add all the relevant details you want site visitors to know. If you’re a business, talk about how you started and share your professional journey. Explain your core values, your commitment to customers, and how you stand out from the crowd. Add a photo, gallery, or video for even more engagement. Meet The Team Don Francis Founder & CEO Ashley Jones Tech Lead Tess Brown Office Manager Lisa Rose Product Manager Kevin Nye HR Lead Alex Young Customer Support Lead Our Clients
- Musa Makhunga
MUSA MAKHUNGA's passion for people and society has been driven by the need to "pay it forward". He believes that he would not have achieved as much as he has done in his life if he was not assisted by the generosity of other people Subscribe Home KZN Leaders Up Up Musa Makhunga MUSA MAKHUNGA's passion for people and society has been driven by the need to "pay it forward". He believes that he would not have achieved as much as he has done in his life if he was not assisted by the generosity of other people Pay it forward MUSA MAKHUNGA's passion for people and society has been driven by the need to "pay it forward". He believes that he would not have achieved as much as he has done in his life if he was not assisted by the generosity of other people. Makhunga says, "I realise that if people had not provided opportunities for growth, I would not have made it, career wise. We all need just that one person who believes in our set vision and declared commitment to it, to make it a bit further." This past assistance has seen Makhunga become a trained teacher and now a businessman in practice, who has worked in many industries including education, manufacturing, mining, retail, banking and consulting. Makhunga founded the HR Matters company in 2002 as an outsource human resources solutions outfit servicing small, medium and large business, focusing on talent acquisition, training, consulting and HR administration. This has been the family focus for the past 13 years as he runs this business with his wife, Nozipho. He said that although there had been challenges, the decision to change his career by joining commerce was a risk that has paid off handsomely in terms of personal growth and development. One of Makhunga's strengths is his entrepreneur spirit. He explains, "My mom and my aunt could not afford to provide much beyond the necessities when I was young, so I learnt to 'hustle' at an early age. At school sports days I would sell oranges. I was one of a few people who had a camera so l took photographs and would send the spool from Zululand to Durban to be printed and then sell the prints." Makhunga added that if it was up to him, every touch point with young people, be at home, school and in society in general, youth would be encouraged to get out there early, to earn or learn to trade. This entrepreneurial acumen saw the HR Matters Company establish HR Matters Properties (HRMP) in 2007 as a property management, investment and services business. A warehouse and logistics component is located at Pran Park at Dube TradePort, which provides a competitive advantage as a distribution centre covering the RSA steel manufacturing market. The desire to assist people in the communities Makhunga grew up in is apparent in his co-founding of the Nothani Education Trust (www.nothani.org . za). This organisation contributes to efforts aimed at helping communities and individuals in Zululand to work themselves out of poverty. "I am passionate about the importance of education and vocational skills development to the extent I think the two could well be the panacea of all societal ills. "In the past, akhunga has been involved with the founding of Mothers-to-Mothers-to-Be (M2M2B) mentoring programme. This programme addresses the needs of pregnant women and mothers living with HIV. "I get immense fulfilment from the philanthropy work I do or have done, with my friends and business associates," he commented. In addition to philanthropic work, Makhunga enjoys motivating local businesses to generate profits while serving a meaningful purpose and giving back to society. As president of the Durban Chamber of Commerce and Industry (DCCI), Makhunga is committed to ethical business practices and ensuring that local business leaders and government work together. Makhunga commented that interacting with people from the global chamber movement has allowed him the occasion to see how other countries perceive the work of business chambers. South Africa has much unfinished business and it is necessary to get business and authorities to work together to address issues of inequality, poverty and slow economic growth. Makhunga concluded, " We each have a responsibility to help South Africa grow - we can't always leave assisting others to the next guy."
- Tanya BaileyTanya has a vested interest in SA, which goes beyond building a successful career for herself. The way she conceptualises 'successful' is driven by commitment to inclusivity, evidenced by her business network which mobilises and develops local talent and skills to benefit the broader South African community, including its wildlifeTANYA BAILEY is the vision behind, "Working with materials made from recycled banner fabric and recycled South African bottles - 100% South African, and traceable to source - to make colourful, beautiful Uzwelo bags." Tanya has a vested interest in SA, which goes beyond building a successful career for herself. The way she conceptualises 'successful' is driven by commitment to inclusivity, evidenced by her business network which mobilises and develops local talent and skills to benefit the broader South African community, including its wildlife. Tanya sums up Uzwelo's ethos saying, "the stories behind our bags and the people who make them are what drive us every single day to do a better job, to create new ideas, new bags, new projects, involving new people." New life to waste Uzwelo gives new life to waste by recycling, reusing and redesigning excess fabrics destined for landfill. Apart from developing local skills and creating jobs, Uzwelo donates funds to 'The Bateleurs Organisation', pilots who donate their time and wings to worthy conservation causes. Donations have assisted returning stranded penguins to the sea and flying back a seal who, having had one too many encounters with sharks, chose land over sea as its preferred habitat! Uzwelo products include reusable shopping bags, and school bags with built-in ponchos, which are donated in partnership with corporate SA at various events to rural children walking long distances to and from school. As well as removing barriers to education, a school bag is a prized personal possession. Corporates invited to physically participate in the gifting often experience the handover as life changing; their involvement transcends the usual 'just another CSI box to tick', or donation to an anonymous charity. Offering products which South Africans are invited to invest in challenges them to be intentional in their spending, raising questions not only around 'what' they're investing in, but also 'why', 'how' and 'who'. Reusable shopping bags facilitate a constructive public response to SA's plastic crisis. After years in the working world, Tanya's passion for sustainability has motivated her purposeful approach to her youngest venture, Uzwelo. She describes a chequered working past, backed by a BCom degree, which she acknowledges has stood her in good stead, a means to an end for her youthful travels and later business enterprises. Social and environmental conscience Describing herself as a Jack of all trades, Tanya remembers never having a sense of truly completing anything properly while work hopping between cities. After completing an interior design course in London, she imported and sold decorative goods in SA, but increasingly sustainability as a global issue has provided the context for her Uzwelo Bags, harnessing Tanya's business and creative skills while simultaneously surfacing her social and environmental conscience. Creating a work-life balance is something Tanya feels she hasn't achieved yet, although she's striving towards this. She observes, "When any business is new, you know you have to give it your all, so you really focus, hours can become days which become months, which can become years." She's grounded in her belief, though, that family always comes first. Having two high-needs premature babies was a compelling reminder of this and much as she is committed to her business, this is never at the expense of meeting her (now teenage) children's needs. Compassion Tanya identifies her mother, having moved with pioneering spirit from continent to continent several times while acquiring new languages each time, as her inspiration. Her children who, despite their not insignificant health challenges continue to meet each day with a good attitude. Tanya is their champion, saying: "They inspire me to go out and be the best I can be; also showing them that we are compassionate is the biggest kindness we can have for this world. They teach compassion all the time... and inspire me to continue to do the work that I do." The name 'Uzwelo' means, in essence, compassion. Although happy with where Uzwelo is now, Tanya states that she is committed to accomplishing more. "If you feel that you've stopped learning what's the point? You're never going to stop learning! You may think you know everything, but you never do." She explains how every day in her workplace is for her a learning opportunity, with staff who show her a new way, a better way to do something, or learning through simply becoming aware of how something may be perceived from a culturally-different perspective from her own. She'd like Uzwelo to continue to embrace all people from all walks of life. Do women need to approach work differently from men in order to achieve the same success? Tanya's answer is an emphatic 'yes'. Although she ventures that it may be changing now, she cites the gendered inequality in pay and need for women to take a break when having their children, seldom re-entering the economic sphere at the same level, as making it harder for women than men. "I do think that it's harder - women push harder, fight harder, persevere, possibly harder, than most men had to in the same positions. But I do feel positive about the future, that we're moving in the right direction ..." Tanya's advice for her younger self, who felt pressured because her peers seemed to know exactly what they wanted to be/do while she had no idea, would be: "I'd be kinder, and more gentle on myself," rather than judgemental because she hadn't yet found her path and say, "Don't worry about it so much, it'll come together, just keep going." Compassion is the greatest kindness we can have for this world
Tanya has a vested interest in SA, which goes beyond building a successful career for herself. The way she conceptualises 'successful' is driven by commitment to inclusivity, evidenced by her business network which mobilises and develops local talent and skills to benefit the broader South African community, including its wildlifeTanya BaileyTanya has a vested interest in SA, which goes beyond building a successful career for herself. The way she conceptualises 'successful' is driven by commitment to inclusivity, evidenced by her business network which mobilises and develops local talent and skills to benefit the broader South African community, including its wildlifeTANYA BAILEY is the vision behind, "Working with materials made from recycled banner fabric and recycled South African bottles - 100% South African, and traceable to source - to make colourful, beautiful Uzwelo bags." Tanya has a vested interest in SA, which goes beyond building a successful career for herself. The way she conceptualises 'successful' is driven by commitment to inclusivity, evidenced by her business network which mobilises and develops local talent and skills to benefit the broader South African community, including its wildlife. Tanya sums up Uzwelo's ethos saying, "the stories behind our bags and the people who make them are what drive us every single day to do a better job, to create new ideas, new bags, new projects, involving new people." New life to waste Uzwelo gives new life to waste by recycling, reusing and redesigning excess fabrics destined for landfill. Apart from developing local skills and creating jobs, Uzwelo donates funds to 'The Bateleurs Organisation', pilots who donate their time and wings to worthy conservation causes. Donations have assisted returning stranded penguins to the sea and flying back a seal who, having had one too many encounters with sharks, chose land over sea as its preferred habitat! Uzwelo products include reusable shopping bags, and school bags with built-in ponchos, which are donated in partnership with corporate SA at various events to rural children walking long distances to and from school. As well as removing barriers to education, a school bag is a prized personal possession. Corporates invited to physically participate in the gifting often experience the handover as life changing; their involvement transcends the usual 'just another CSI box to tick', or donation to an anonymous charity. Offering products which South Africans are invited to invest in challenges them to be intentional in their spending, raising questions not only around 'what' they're investing in, but also 'why', 'how' and 'who'. Reusable shopping bags facilitate a constructive public response to SA's plastic crisis. After years in the working world, Tanya's passion for sustainability has motivated her purposeful approach to her youngest venture, Uzwelo. She describes a chequered working past, backed by a BCom degree, which she acknowledges has stood her in good stead, a means to an end for her youthful travels and later business enterprises. Social and environmental conscience Describing herself as a Jack of all trades, Tanya remembers never having a sense of truly completing anything properly while work hopping between cities. After completing an interior design course in London, she imported and sold decorative goods in SA, but increasingly sustainability as a global issue has provided the context for her Uzwelo Bags, harnessing Tanya's business and creative skills while simultaneously surfacing her social and environmental conscience. Creating a work-life balance is something Tanya feels she hasn't achieved yet, although she's striving towards this. She observes, "When any business is new, you know you have to give it your all, so you really focus, hours can become days which become months, which can become years." She's grounded in her belief, though, that family always comes first. Having two high-needs premature babies was a compelling reminder of this and much as she is committed to her business, this is never at the expense of meeting her (now teenage) children's needs. Compassion Tanya identifies her mother, having moved with pioneering spirit from continent to continent several times while acquiring new languages each time, as her inspiration. Her children who, despite their not insignificant health challenges continue to meet each day with a good attitude. Tanya is their champion, saying: "They inspire me to go out and be the best I can be; also showing them that we are compassionate is the biggest kindness we can have for this world. They teach compassion all the time... and inspire me to continue to do the work that I do." The name 'Uzwelo' means, in essence, compassion. Although happy with where Uzwelo is now, Tanya states that she is committed to accomplishing more. "If you feel that you've stopped learning what's the point? You're never going to stop learning! You may think you know everything, but you never do." She explains how every day in her workplace is for her a learning opportunity, with staff who show her a new way, a better way to do something, or learning through simply becoming aware of how something may be perceived from a culturally-different perspective from her own. She'd like Uzwelo to continue to embrace all people from all walks of life. Do women need to approach work differently from men in order to achieve the same success? Tanya's answer is an emphatic 'yes'. Although she ventures that it may be changing now, she cites the gendered inequality in pay and need for women to take a break when having their children, seldom re-entering the economic sphere at the same level, as making it harder for women than men. "I do think that it's harder - women push harder, fight harder, persevere, possibly harder, than most men had to in the same positions. But I do feel positive about the future, that we're moving in the right direction ..." Tanya's advice for her younger self, who felt pressured because her peers seemed to know exactly what they wanted to be/do while she had no idea, would be: "I'd be kinder, and more gentle on myself," rather than judgemental because she hadn't yet found her path and say, "Don't worry about it so much, it'll come together, just keep going." Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back
- Maimoona SalimMAIMOONA SALIM is the provincial executive of the Harambee Youth Employment Accelerator. An NGO that helps the unemployed youth adopt necessary life skills, and assists with job placementsMAIMOONA SALIM is the provincial executive of the Harambee Youth Employment Accelerator. An NGO that helps the unemployed youth adopt necessary life skills, and assists with job placements. She oversees all strategic business operations, including managing clients, working with candidates, and maintaining the vision and mission of the organisation. Born and schooled in Durban, Maimoona relocated to Johannesburg in the late 90s, where she completed her studies and worked in various industries for over a decade. Her first job was as a casual worker at a retail store, and she worked her way up to be a specialist and later was promoted to senior management positions within the retail sector. Because of Maimoona's drive and ambition, she regularly looked for business opportunities. After noticing a skills gap amongst the unemployed youth, she decided to start a business to address this issue. So, in 2005, without any financial backing, she became an entrepreneur. She made pamphlets, offering people training, and development skills, that would help them find jobs. Only a few people were expected for training, but 98 candidates came on the first day. Shocked by the massive attendance, Maimoona managed to accommodate the candidates, taught them the required retail skills, and got them all employed by various retail stores. Encouraged by the success of the programme, she then registered a recruitment company, and started doing recruitment for various chain stores. She later became accredited and provided training for a major retail group store with which she landed a contract. Focus on the end goal Satisfied with the success she achieved in Johannesburg, Maimoona headed back to Durban, to seek a new venture. Her passion for food steered her to start a catering company which served small to medium size companies, for staff and client functions. Her company grew rapidly until it had a substantial staff complement...and that she says it what fulfilled her. Being able to employ people, mentoring, coaching, and helping them grow as individuals. Having achieved what she has, in the short space of time, Maimoona has proved to herself that: "You don't need money for business, you just need to apply your mind and execute your plan. Focus on the end goal and make yourself work towards it. Success does not come from luck; it comes from hard work and determination." Her journey has been a difficult one, as she came from a very challenging background. Though, that has not stopped her from persevering and achieving her dreams. Maimoona was privileged to have had good mentors along the way, that assisted with her career success. "People around you can push you to achieve your goals, encourage you not to give up, and help to take you to the next level." Working smart Maimoona believes, it is about "what inspires" rather than "who inspires" people. In addition, "People need to start by understanding themselves first, because when you learn to understand yourself, you then start understanding other people." The motivation and direction her parents provided, especially from her father, has driven her to grow as an individual, and that is what got her to where she is today. One of the strongest family values she lives by is, "work hard and be determined to succeed". "As we all have the same minds, women don't need a different approach to men to be successful in business. We all think strategically, we are all educated, however the trick is about working smart. It is all about you pushing yourself and reaching your objectives; making sure that you focus on attaining your goals. That, is your ticket to success." Maimoona is content with what she accomplished in her 20 plus years of being a career woman. She explains that to her, "accomplish" means "to do and achieve what you value, to make a difference and understand the input that you are giving." She says it is not about the bottom-line all the time. "Being at Harambee made me understand that it is all about giving back to the community, giving back to individual people and giving hope to people, especially the unemployed youth." A point I will keep re-iterating, even though it's been said over a million times, but truth be told: the youth are our future leaders." Doing what she does at Harambee, she feels, is an accomplishment on its own. Maimoona says, "Once you have found that you are giving back and making a difference, you can be content." It is not work, it is life When Maimoona was young, it was difficult for her to achieve a work-life balance, because she was so ambitious, and her career was all-important. Now that she is older and wiser, she asks herself if what she is doing now is a job or part of her life. Smiling, she says that it almost feels like she has retired because she enjoys what she does so much as it fulfils her as a human being. She has found herself and what resonates with her. "When people question my decision to work for a non-profit organisation, I reply that it is not work, it is life." The advice she would give to her younger self is, "Realise life is not always what it seems. Things are always going to change. Listen to your parents' advice." She would also advise herself to appreciate life and appreciate time. "Use it wisely, and make every day count towards something beneficial for others." Success does not come from luck; it comes from hard work and determination
MAIMOONA SALIM is the provincial executive of the Harambee Youth Employment Accelerator. An NGO that helps the unemployed youth adopt necessary life skills, and assists with job placementsMaimoona SalimMAIMOONA SALIM is the provincial executive of the Harambee Youth Employment Accelerator. An NGO that helps the unemployed youth adopt necessary life skills, and assists with job placementsMAIMOONA SALIM is the provincial executive of the Harambee Youth Employment Accelerator. An NGO that helps the unemployed youth adopt necessary life skills, and assists with job placements. She oversees all strategic business operations, including managing clients, working with candidates, and maintaining the vision and mission of the organisation. Born and schooled in Durban, Maimoona relocated to Johannesburg in the late 90s, where she completed her studies and worked in various industries for over a decade. Her first job was as a casual worker at a retail store, and she worked her way up to be a specialist and later was promoted to senior management positions within the retail sector. Because of Maimoona's drive and ambition, she regularly looked for business opportunities. After noticing a skills gap amongst the unemployed youth, she decided to start a business to address this issue. So, in 2005, without any financial backing, she became an entrepreneur. She made pamphlets, offering people training, and development skills, that would help them find jobs. Only a few people were expected for training, but 98 candidates came on the first day. Shocked by the massive attendance, Maimoona managed to accommodate the candidates, taught them the required retail skills, and got them all employed by various retail stores. Encouraged by the success of the programme, she then registered a recruitment company, and started doing recruitment for various chain stores. She later became accredited and provided training for a major retail group store with which she landed a contract. Focus on the end goal Satisfied with the success she achieved in Johannesburg, Maimoona headed back to Durban, to seek a new venture. Her passion for food steered her to start a catering company which served small to medium size companies, for staff and client functions. Her company grew rapidly until it had a substantial staff complement...and that she says it what fulfilled her. Being able to employ people, mentoring, coaching, and helping them grow as individuals. Having achieved what she has, in the short space of time, Maimoona has proved to herself that: "You don't need money for business, you just need to apply your mind and execute your plan. Focus on the end goal and make yourself work towards it. Success does not come from luck; it comes from hard work and determination." Her journey has been a difficult one, as she came from a very challenging background. Though, that has not stopped her from persevering and achieving her dreams. Maimoona was privileged to have had good mentors along the way, that assisted with her career success. "People around you can push you to achieve your goals, encourage you not to give up, and help to take you to the next level." Working smart Maimoona believes, it is about "what inspires" rather than "who inspires" people. In addition, "People need to start by understanding themselves first, because when you learn to understand yourself, you then start understanding other people." The motivation and direction her parents provided, especially from her father, has driven her to grow as an individual, and that is what got her to where she is today. One of the strongest family values she lives by is, "work hard and be determined to succeed". "As we all have the same minds, women don't need a different approach to men to be successful in business. We all think strategically, we are all educated, however the trick is about working smart. It is all about you pushing yourself and reaching your objectives; making sure that you focus on attaining your goals. That, is your ticket to success." Maimoona is content with what she accomplished in her 20 plus years of being a career woman. She explains that to her, "accomplish" means "to do and achieve what you value, to make a difference and understand the input that you are giving." She says it is not about the bottom-line all the time. "Being at Harambee made me understand that it is all about giving back to the community, giving back to individual people and giving hope to people, especially the unemployed youth." A point I will keep re-iterating, even though it's been said over a million times, but truth be told: the youth are our future leaders." Doing what she does at Harambee, she feels, is an accomplishment on its own. Maimoona says, "Once you have found that you are giving back and making a difference, you can be content." It is not work, it is life When Maimoona was young, it was difficult for her to achieve a work-life balance, because she was so ambitious, and her career was all-important. Now that she is older and wiser, she asks herself if what she is doing now is a job or part of her life. Smiling, she says that it almost feels like she has retired because she enjoys what she does so much as it fulfils her as a human being. She has found herself and what resonates with her. "When people question my decision to work for a non-profit organisation, I reply that it is not work, it is life." The advice she would give to her younger self is, "Realise life is not always what it seems. Things are always going to change. Listen to your parents' advice." She would also advise herself to appreciate life and appreciate time. "Use it wisely, and make every day count towards something beneficial for others." Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back
- Carol ReynoldsDuring this time, Carol yearned to return to her family in KZN. As her mother had owned a Pam Golding franchise, Carol had come to know the Golding family. Fortuitously, Andrew Golding was opening a flagship branch in Durban and needed a manager. "We opened the Durban branch in 2008 as the property market crashed! I was faced with the daunting task of either retrenching colleagues or moving on myself," said Carol. She chose the latter and purchased the Durban North franchise of Pam Golding Properties in 2009.CAROL REYNOLDS owns and manages the Pam Golding North Durban franchise, which operates from Durban North through to Umdloti. In describing herself she says, 'I am a business woman, a mother, a wife, a friend, a terrible cook, a wannabee yogi, a homemaker, a creative, a peace-maker, a liberator, a dreamer, a visionary, an academic, a life coach, a non-drinker, a non-smoker and a doer." Reflecting on her career, Carol explains that as she comes from a property family, property is in her blood. "I studied law, thinking I would continue my father's legacy, but got side-tracked by the world of television and modelling, which took me out of the corporate space for over a decade. I only entered the property industry, my greatest passion, ten years later." In her early thirties, Carol stopped modelling to focus on a career with greater longevity. At this juncture, she fell pregnant with her first child and caught up in the euphoria of being a mother, opened a children's clothing and décor store. "Sadly, this was more of a heartfelt creative outlet, than a source of income, so I ventured back into the corporate world and ran the Western Cape region of Rodel Finance for a few years." During this time, Carol yearned to return to her family in KZN. As her mother had owned a Pam Golding franchise, Carol had come to know the Golding family. Fortuitously, Andrew Golding was opening a flagship branch in Durban and needed a manager. "We opened the Durban branch in 2008 as the property market crashed! I was faced with the daunting task of either retrenching colleagues or moving on myself," said Carol. She chose the latter and purchased the Durban North franchise of Pam Golding Properties in 2009. Carol grew the business from a staff and agent complement of 12 people to a business that houses over 65 people. During the ten years that Carol has owned the business, she has acquired a stake in the Durban franchise and expanded to include the Umhlanga, Sibaya and Umdloti territories. I have not achieved this alone In reflecting on people who have inspired and assisted her, she said, "I have not achieved this alone - Andrew Golding, my parents and my business partners have allowed me to unlock various opportunities along the way." "My parents have always been a huge inspiration to me - they are humble, ethical, upstanding and well-educated. They never compromise their principles and always conduct themselves with the utmost integrity." "Pam Golding has been a great mentor to me - she set her heights above the rest, soared and never looked back. She brought empathy, compassion and heart into the real estate industry, and these qualities set her apart from the competition." "Nelson Mandela is also one of my mentors - I was fortunate enough to meet him and have tea with him at his residence. He held my hand and looked me in the eye with genuine support and encouragement, telling me how proud he was that I had completed my law degree. He is the reason I run my business as a servant leader, building my team from behind rather than dictating from the front." Success comes from authenticity In addition, said Carol, success comes from authenticity and this means that as women in business, we need to behave as women do. "My business is founded on values like compassion, teamwork, humanity and genuine consideration for others. As women, we focus more on people and relationships rather than simply chasing deals, which means that we are geared for long-term success, resilience and longevity." One of Carol's life-long dilemmas is the quandary between contentment and the opposing force of her ambitious nature. "I don't think I will ever be fully satisfied with my accomplishments - there is a world of opportunity, and I lie awake at night strategising about how I can improve my status quo." "I studied psychology and love incorporating coaching into my business practice - I need to do more of this! There is also room for improvement across all five pillars of my business - each division can grow and thrive, feeding the other pillars to create a strong foundation for ongoing success." Harnessing the unique skills of a team Being a mother is hugely important to Carol. She grapples with the fact that she is always compromising to balance work and family responsibilities and often feels that she is failing dismally. However, to address her work-life balance Carol believes that there is value in collaboration, strategic alliances, partnerships and harnessing the unique skills of a team. "I have embraced the expansion of my business, created management positions and welcomed partners into my business who have different skills to me. This has enabled me to expand faster, achieve more, plug the holes in my business and, most importantly, it has given me time to be with my family. As Pam Golding said, "nothing worth having is ever built alone." In the past, Carol wishes that she had trusted more in divine intervention and worried less about the future. "Apply the core values of authenticity and ethics to your business practice and never compromise on these, as they are the foundation for success. Bring in the right people, get the culture right; the rest is about commitment, goals, determination, small wins and daily steps on the path to success." "Always learn from your mistakes; embrace change; give generously to those in need and never give up. Finally, feed your tank and feed your soul - don't burn out, because you need to shine your light upon others," concluded Carol.Apply the core values of authenticity and ethics to your business practice and never compromise on these, as they are the foundation for success
During this time, Carol yearned to return to her family in KZN. As her mother had owned a Pam Golding franchise, Carol had come to know the Golding family. Fortuitously, Andrew Golding was opening a flagship branch in Durban and needed a manager. "We opened the Durban branch in 2008 as the property market crashed! I was faced with the daunting task of either retrenching colleagues or moving on myself," said Carol. She chose the latter and purchased the Durban North franchise of Pam Golding Properties in 2009.Carol ReynoldsDuring this time, Carol yearned to return to her family in KZN. As her mother had owned a Pam Golding franchise, Carol had come to know the Golding family. Fortuitously, Andrew Golding was opening a flagship branch in Durban and needed a manager. "We opened the Durban branch in 2008 as the property market crashed! I was faced with the daunting task of either retrenching colleagues or moving on myself," said Carol. She chose the latter and purchased the Durban North franchise of Pam Golding Properties in 2009.CAROL REYNOLDS owns and manages the Pam Golding North Durban franchise, which operates from Durban North through to Umdloti. In describing herself she says, 'I am a business woman, a mother, a wife, a friend, a terrible cook, a wannabee yogi, a homemaker, a creative, a peace-maker, a liberator, a dreamer, a visionary, an academic, a life coach, a non-drinker, a non-smoker and a doer." Reflecting on her career, Carol explains that as she comes from a property family, property is in her blood. "I studied law, thinking I would continue my father's legacy, but got side-tracked by the world of television and modelling, which took me out of the corporate space for over a decade. I only entered the property industry, my greatest passion, ten years later." In her early thirties, Carol stopped modelling to focus on a career with greater longevity. At this juncture, she fell pregnant with her first child and caught up in the euphoria of being a mother, opened a children's clothing and décor store. "Sadly, this was more of a heartfelt creative outlet, than a source of income, so I ventured back into the corporate world and ran the Western Cape region of Rodel Finance for a few years." During this time, Carol yearned to return to her family in KZN. As her mother had owned a Pam Golding franchise, Carol had come to know the Golding family. Fortuitously, Andrew Golding was opening a flagship branch in Durban and needed a manager. "We opened the Durban branch in 2008 as the property market crashed! I was faced with the daunting task of either retrenching colleagues or moving on myself," said Carol. She chose the latter and purchased the Durban North franchise of Pam Golding Properties in 2009. Carol grew the business from a staff and agent complement of 12 people to a business that houses over 65 people. During the ten years that Carol has owned the business, she has acquired a stake in the Durban franchise and expanded to include the Umhlanga, Sibaya and Umdloti territories. I have not achieved this alone In reflecting on people who have inspired and assisted her, she said, "I have not achieved this alone - Andrew Golding, my parents and my business partners have allowed me to unlock various opportunities along the way." "My parents have always been a huge inspiration to me - they are humble, ethical, upstanding and well-educated. They never compromise their principles and always conduct themselves with the utmost integrity." "Pam Golding has been a great mentor to me - she set her heights above the rest, soared and never looked back. She brought empathy, compassion and heart into the real estate industry, and these qualities set her apart from the competition." "Nelson Mandela is also one of my mentors - I was fortunate enough to meet him and have tea with him at his residence. He held my hand and looked me in the eye with genuine support and encouragement, telling me how proud he was that I had completed my law degree. He is the reason I run my business as a servant leader, building my team from behind rather than dictating from the front." Success comes from authenticity In addition, said Carol, success comes from authenticity and this means that as women in business, we need to behave as women do. "My business is founded on values like compassion, teamwork, humanity and genuine consideration for others. As women, we focus more on people and relationships rather than simply chasing deals, which means that we are geared for long-term success, resilience and longevity." One of Carol's life-long dilemmas is the quandary between contentment and the opposing force of her ambitious nature. "I don't think I will ever be fully satisfied with my accomplishments - there is a world of opportunity, and I lie awake at night strategising about how I can improve my status quo." "I studied psychology and love incorporating coaching into my business practice - I need to do more of this! There is also room for improvement across all five pillars of my business - each division can grow and thrive, feeding the other pillars to create a strong foundation for ongoing success." Harnessing the unique skills of a team Being a mother is hugely important to Carol. She grapples with the fact that she is always compromising to balance work and family responsibilities and often feels that she is failing dismally. However, to address her work-life balance Carol believes that there is value in collaboration, strategic alliances, partnerships and harnessing the unique skills of a team. "I have embraced the expansion of my business, created management positions and welcomed partners into my business who have different skills to me. This has enabled me to expand faster, achieve more, plug the holes in my business and, most importantly, it has given me time to be with my family. As Pam Golding said, "nothing worth having is ever built alone." In the past, Carol wishes that she had trusted more in divine intervention and worried less about the future. "Apply the core values of authenticity and ethics to your business practice and never compromise on these, as they are the foundation for success. Bring in the right people, get the culture right; the rest is about commitment, goals, determination, small wins and daily steps on the path to success." "Always learn from your mistakes; embrace change; give generously to those in need and never give up. Finally, feed your tank and feed your soul - don't burn out, because you need to shine your light upon others," concluded Carol. Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back
- Glenn Delve (RIP)
Being part of the MSC journey has provided him with many opportunities to continue to learn as, "No day is ever the same". Since the company has grown, new divisions have been added, which have included: ships agency, container depots, ship tracking and repair. Subscribe Home KZN Leaders Up Up Glenn Delve (RIP) Being part of the MSC journey has provided him with many opportunities to continue to learn as, "No day is ever the same". Since the company has grown, new divisions have been added, which have included: ships agency, container depots, ship tracking and repair. Work hard and the rewards will be there GLENN DELVE, a Director at the Mediterranean Shipping Company (MSC) said, "My 34 years with MSC have gone quickly, it has been an eventful journey and a great profession to be in." At school his aptitude tests predicted him becoming a chartered accountant or a chemical engineer, but he wanted something different. His professional journey began in 1978, when he accepted a post as a management trainee in a shipping company. His natural aptitude for learning saw him complete several training courses in the field of shipping, which he said, "gave his career a good grounding". MSC owns ships and is the second biggest shipping company in the world. The company has 510 vessels around the world, including several renowned cruise liners. Delve says that since he started working at MSC, the company has grown from 15 people and 20 ships to where they are now. Being part of the MSC journey has provided him with many opportunities to continue to learn as, "No day is ever the same". Since the company has grown, new divisions have been added, which have included: ships agency, container depots, ship tracking and repair. "Each division has had learning phases and challenges, which has made the business exciting," he said. "We have a huge team of 1300 people around the country that assist our MD, our chairman and myself to achieve the company's goals." As national commercial director, Delve's primary responsibility is to fill the cargo ships, with both import and export goods from and to South Africa. "I get involved in everything; operations, logistics, and solutions. It's a very exciting and challenging position." His journey with the company has ensured that his career has had many highlights, not the least was his appointment as a director of MSC in 2006. In addition, he said, "Being able to conclude a commercial agreement is a highlight on every occasion; each circumstance is different and has different requirements. Over the years, we have had to negotiate complex multinational contracts. Each takes a lot of time and it is very rewarding to see the conclusion." Delve added, "The majority of the many companies who were approached as potential clients over thirty years ago are still shipping with us today. Building long mature relationships with our clients has been heart-warming. This has been achieved through trust, empathy and transparency." Joining an Italian family owned business has had many advantages. Delve says that he has enjoyed his long working relationship with the Chief Executive Officer Captain Salvatore Sarno and MSC founder Chairman Gianluigi Aponte. He said, "The company has always treated its employees not only as assets but as family members. This philosophy is apparent in that the average length of employment within the company is over 20 years. In addition, during times of economic downturn, no employees have been retrenched, which is a very different response to most of our opposition shipping companies." For young people embarking on a shipping career, Delve has this advice, "Work hard and the rewards will be there". However, he said, "It is not an industry for the faint hearted." He added that it is also important to work your way up from the bottom so that you have a good understanding of the different aspects of the shipping industry. His advice to anyone wanting to follow in his footsteps is "Not to lose focus and don't lose sight of other people". Delve says life today is challenging as there is a lot to keep on top of and it's more difficult now to find time for the things you used to do in the past. However, out of office hours, he participates in varied activities, and "if it involves water even better". He enjoys going to gym and playing squash as well. He also still finds time to be outdoors and especially to be in the bush. His parting words are to "Just love life, work hard and play hard!"
- Charles Henzi
"I believe that I am innovative and not deterred from experimentation with new or unconventional ideas." He added that his success has also been driven, by the good fortune to have inspirational role models as leaders in most cases." Subscribe Home KZN Leaders Up Up Charles Henzi "I believe that I am innovative and not deterred from experimentation with new or unconventional ideas." He added that his success has also been driven, by the good fortune to have inspirational role models as leaders in most cases." We must recognise each individual as unique in terms of their potential and make a contribution to their personal growth CHARLES HENZI is a seasoned human resources practitioner having worked in several senior roles, within diverse sectors, and including high profile global enterprises. He is motivated by the need to create, "A world of work which provides purpose and inspiration for all, namely, highly engaged people taking self-inspired action ... for Results!" Upon finishing school, Henzi entered the then University of Natal to study for a degree in geology, based on his interest in the natural sciences. He commented, "Two vacation jobs comprising working in the field as a prospecting assistant and underground in a gold mine convinced me that a fulltime career in this field was not for me. But, as I had gained some exposure to the human resource section on the mine, I decided that this was the field for me. On graduation, I was privileged to be appointed as graduate trainee with Unilever which, I believe set me up for a career in human resources." Henzi says that his career has been driven by his self-belief and his own energy to succeed. "I believe that I am innovative and not deterred from experimentation with new or unconventional ideas." He added that his success has also been driven, by the good fortune to have inspirational role models as leaders in most cases." However, Henzi's self-belief and energy paid off and early on in his career he was afforded the opportunity to set up and lead the human resource function within a top organisation. Although he felt that he not remotely ready for this responsibility, it was for him one of the highlights of his working career. This responsibility was also accompanied by new challenges. Although he assumed this, and later other management roles, when at relatively young age, he had to convince older peers to follow bestpractice. Henzi said that his strengths in this regard were really wanting to understand the details of business processes and his role in contributing to successful outcomes. Henzi says that from a human capital best practice perspective it is essential to regard employees as assets, not commodities. As such, over the years, he has worked within a broad diversity of enterprises; facilitating the implementation of employee performance and reward interventions. The latter part of his career has taken him into providing human resource services with an emphasis on employee performance and reward. He then became a member of the DRG Outsourcing team as Service Line Leader: Employee Investment. DRG Outsourcing is a leading human capital advisory service provider where he has had the opportunity to develop new approaches. Operating in a global capacity, this responsibility has a focus in the field of enterprise leadership. This activity has also provided him with a broad selection of case studies from which to draw on in facilitating practical, effective leadership interventions. In reflecting on his own leadership style, Henzi says that he prefers to collaborate with others. "I enjoy creating a working environment that enables people to grow their skills set, confidence and capacity to take on greater responsibilities." However, Henzi noted that he finds it challenging to work with people who place their personal agendas above their leadership responsibilities to stakeholders. Speaking of the future, Henzi says, "I am 70 years old and hope to continue adding value to enterprises through facilitating the implementation of human capital best-practice, especially in the area of leadership. There is a possibility of relocating to the United Kingdom or Europe and, through networks there, to make myself useful in those environments." Henzi has made a significant contribution to the education of children from disadvantaged communities, in an involvement with a Durban NGO spanning some 40 years. In his free time, Henzi prefers to be close to nature outside of the corporate environment and has over the years, spent time on safari or hiking, often in rather wild and remote areas.
- Allan Hirsch
Allan says hard work with a goal in mind was necessary. Retail requires listening to customers and keeping them happy; he believes his success is due to serving others. He says, "I realised my purpose in life is to serve." Subscribe Home KZN Leaders Up Up Allan Hirsch Allan says hard work with a goal in mind was necessary. Retail requires listening to customers and keeping them happy; he believes his success is due to serving others. He says, "I realised my purpose in life is to serve." Honesty, integrity and loyalty are required; these principles can't be compromised and are not negotiable. ALLAN HIRSCH is an outstanding example of someone who came from humble beginnings and had to overcome personal challenges to become successful. He illustrates that "where you begin does not determine where you can go." Allan left school in standard seven due to dyslexia and trained as an electrical appliances' mechanic. Afterwards, he started working for a company, where he and the owner had different views on business. The owner wanted to keep increasing margins, while Allan wanted reasonable rates and to provide great service to keep customers' happy. His employer's suggestion that Allan should go on his own was both exciting and daunting for him. Being newly married, having bought his first property, and the birth of his first child, delayed his decision, but he eventually opened an electrical appliance repair store in Durban North in 1979. He recalls being "absolutely flat broke" the day Hirsch's Electrical Repairs opened, having spent all his money on rent, the electricity deposit, and marketing. He says it was enormously symbolic being able to buy a loaf of bread costing 11 cents on his way home. Initially, Allan only repaired goods, but his reputation and knowledge led to him to becoming a formal dealer as well. He recalls working long hours when others took weekends off. With the help of his wife and partner, and the use of innovative marketing, and a big demand was created for Hirsh's products. More branches were opened, initially in KZN, and later Hirsch's became a national brand and the biggest privately-owned appliance dealer in southern Africa. Allan says hard work with a goal in mind was necessary. Retail requires listening to customers and keeping them happy; he believes his success is due to serving others. He says, "I realised my purpose in life is to serve." His leadership style is quite simple. "People are human, grow them, teach them skills, and more than just selling or servicing, teach them how the business works." Seeing staff grow, improve their circumstances and being happy with their lives inspires him. "We like to keep people part of us, but if they leave, they take their skills elsewhere and we wish them well." He gets serious when stating, "Honesty, integrity, and loyalty are required; these principles can't be compromised and are not negotiable. We are totally transparent about the business with our staff." He believes that "having a why" is important for staying passionate and for being a good leader. The book "Start with Why" by Simon Sinek, describes this view and helped him define the 'why' for Hirsch's. Selecting quality products and suppliers is important for him. His view is: "Look after your suppliers and they will look after you". Trust must be earned and Allan still tries to enhance the good reputation Hirsch's has built over 40 years. "Winners always keep going. You need to keep your vision and keep on working hard when things go wrong." He acknowledges that being accessible differentiates him. His door is always open to customers and his contact details are freely available. He answers calls personally, and if necessary, apologises and sorts a customer's problem. He maintains that "who is right is less important than the customer being happy." Allan has received wide recognition for his contribution to business. Winning the Marketing Management Institute's "Marketer of the Year Award" in 1994 stands out for him. Allan and his wife Margaret have been married for 47 years. They have two children, Richard and Luci, both of whom are part of the business, and he is the proud grandfather of five boys. Mention should be made that Allan keenly follows sport, especially cricket. Since he has a "why", Allan says, he is ready to serve for another 40 years, or however long he may have.









