UA-8884037-5 Coastlands Hotels and Resorts, Coastlands Hotels and Resorts is KwaZulu-Natal’s leading innovative hospitality company that prides itself on four and three-star hotels, restaurants, and conference venuesCoastlands Hotels and Resorts is KwaZulu-Natal’s leading innovative hospitality company that prides itself on four and three-star hotels, restaurants, and conference venues. The group was founded in 1993, when several entrepreneurs, including investor and chief executive officer of the SNG Group Mr Saantha Naidu, acquired a holiday apartment building on Durban’s Golden Mile. Coastlands Hotels and Resorts offers corporate travellers, travel agencies, government departments and leisure guests, facilities that are managed by top hoteliers. With the focus on hospitality, this leading company offers service of only the highest standard. Hotels During 2007, the SNG group identified a site on the popular Ridge Road (now Peter Mokaba Road) in Musgrave to develop upmarket residential apartments. However, during the construction phase it was decided to adapt this building according to the requirements of a hotel, which then opened as a four-star graded hotel in November 2009. This boutique hotel boasts 101 bedrooms and has beautiful views of Durban, the Indian Ocean and Durban Harbour. One year later, November 2010, saw the launch of another four-star Coastlands Hotel situated on the Umhlanga Ridge, a booming corporate and leisure node. The 4-star hotel boasts 136 bedrooms, which offer either full sea view or partial sea views and magnificent views of the surroundings. In 2015, Coastlands Hotels and Resorts added the iconic Royal Hotel to its portfolio. With beautiful views of Durban harbour from its deluxe and executive rooms, this iconic hotel, known as the ‘Grand Lady’ offers a total of 206 rooms, two restaurants, and a coffee shop. The hotel’s well maintained and serviced bedrooms are equipped with king sized beds, TVs, laptop safes, individually controlled air-conditioning, tea and coffee making facilities and amenities that will ensure you have a comfortable stay. Wi-fi is also available. Conferences and Functions Conference and function facilities form an important part of the three hotels and comprise 29 small, medium and large conference and event venues. The experienced banqueting teams at each location will assist you in planning your next conference, function or wedding. Apartments Coastlands Hotels and Resorts has also acquired apartments in Umdloti and on KwaZulu-Natal’s most prestigious Zimbali golf and lifestyle estate. At 30 Degrees, Umdloti, a choice of two apartments - with spectacular sea views that are walking distance to the beach - are available. These modern, executive apartments offer you three bedrooms and two bathrooms with spacious living areas, fully fitted kitchens and luxury amenities and linen. At Zimbali Coastal Resort you can choose from one of five beautifully decorated and furnished luxury villas. These four-bedroom houses offer en-suite bath rooms, spacious living areas and fully fitted kitchens. They are offered on short term or at a discounted rate for longer periods. Strategic Direction Coastlands Hotels and Resorts head office provides support to the hotels within the group in terms of overall strategic direction in operations, sales, marketing, human resources, training and financial management. “With no immediate plans for new and major investments, the group’s focus is on continually improving and maintaining the current facilities and aiming to concentrate on operating sustainable, profitable and well-developed hotels in KwaZulu-Natal. In addition to this, the SNG group prides itself on developing and operating a number of commercial and industrial properties,” says Naidu. Coastlands Hotels and Resorts is a people focused business based on relationships, which are fluent in integrity, filled with passion and systematically guided with expertise and driven by excellence. The credibility of Coastlands Hotels and Resorts is based on its proven senior management’s credentials, which bring innovative and entrepreneurial skills to each hospitality product using trusted business relationships. The dedicated marketing and sales team is focused on implementing the latest marketing trends, resulting in new business and maintaining the already well-established business relationships with existing clients. The operations team drives the retention of clients and guests that are introduced to our hotels. All areas of the business operations are fully fitted with modern technical equipment to produce efficient results and all departments are fully computerised. Each member of the staff complement is equally trained to execute their duties by using these facilities to give efficient service and prompt responses to the service demands of guests at any given time. The group continually participates in general training programmes to develop and improve its skilled staff and the recruitment process ensures that staff that are passionate about their careers within the hospitality industry are employed. It is evident that Coastlands Hotels and Resorts is one of KwaZulu-Natal’s leading privately black owned hotel groups and look forward to welcoming you to any of their hotels.undefinedundefined
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INTRODUCTION

Coastlands Hotels and Resorts is KwaZulu-Natal’s leading innovative hospitality company that prides itself on four and three-star hotels, restaurants, and conference venues

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Saantha Naidu

An Innovative Hospitality Company

Coastlands Hotels and Resorts is KwaZulu-Natal’s leading innovative hospitality company that prides itself on four and three-star hotels, restaurants, and conference venues.

The group was founded in 1993, when several entrepreneurs, including investor and chief executive officer of the SNG Group Mr Saantha Naidu, acquired a holiday apartment building on Durban’s Golden Mile. Coastlands Hotels and Resorts offers corporate travellers, travel agencies, government departments and leisure guests, facilities that are managed by top hoteliers. With the focus on hospitality, this leading company offers service of only the highest standard.

Hotels
During 2007, the SNG group identified a site on the popular Ridge Road (now Peter Mokaba Road) in Musgrave to develop upmarket residential apartments. However, during the construction phase it was decided to adapt this building according to the requirements of a hotel, which then opened as a four-star graded hotel in November 2009. This boutique hotel boasts 101 bedrooms and has beautiful views of Durban, the Indian Ocean and Durban Harbour.

One year later, November 2010, saw the launch of another four-star Coastlands Hotel situated on the Umhlanga Ridge, a booming corporate and leisure node. The 4-star hotel boasts 136 bedrooms, which offer either full sea view or partial sea views and magnificent views of the surroundings.

In 2015, Coastlands Hotels and Resorts added the iconic Royal Hotel to its portfolio. With beautiful views of Durban harbour from its deluxe and executive rooms, this iconic hotel, known as the ‘Grand Lady’ offers a total of 206 rooms, two restaurants, and a coffee shop. The hotel’s well maintained and serviced bedrooms are equipped with king sized beds, TVs, laptop safes, individually controlled air-conditioning, tea and coffee making facilities and amenities that will ensure you have a comfortable stay. Wi-fi is also available.

Conferences and Functions
Conference and function facilities form an important part of the three hotels and comprise 29 small, medium and large conference and event venues. The experienced banqueting teams at each location will assist you in planning your next conference, function or wedding.

Apartments
Coastlands Hotels and Resorts has also acquired apartments in Umdloti and on KwaZulu-Natal’s most prestigious Zimbali golf and lifestyle estate.

At 30 Degrees, Umdloti, a choice of two apartments - with spectacular sea views that are walking distance to the beach - are available. These modern, executive apartments offer you three bedrooms and two bathrooms with spacious living areas, fully fitted kitchens and luxury amenities and linen.

At Zimbali Coastal Resort you can choose from one of five beautifully decorated and furnished luxury villas. These four-bedroom houses offer en-suite bath rooms, spacious living areas and fully fitted kitchens. They are offered on short term or at a discounted rate for longer periods.

Strategic Direction
Coastlands Hotels and Resorts head office provides support to the hotels within the group in terms of overall strategic direction in operations, sales, marketing, human resources, training and financial management. “With no immediate plans for new and major investments, the group’s focus is on continually improving and maintaining the current facilities and aiming to concentrate on operating sustainable, profitable and well-developed hotels in KwaZulu-Natal. In addition to this, the SNG group prides itself on developing and operating a number of commercial and industrial properties,” says Naidu.

Coastlands Hotels and Resorts is a people focused business based on relationships, which are fluent in integrity, filled with passion and systematically guided with expertise and driven by excellence. The credibility of Coastlands Hotels and Resorts is based on its proven senior management’s credentials, which bring innovative and entrepreneurial skills to each hospitality product using trusted business relationships.

The dedicated marketing and sales team is focused on implementing the latest marketing trends, resulting in new business and maintaining the already well-established business relationships with existing clients. The operations team drives the retention of clients and guests that are introduced to our hotels. All areas of the business operations are fully fitted with modern technical equipment to produce efficient results and all departments are fully computerised.

Each member of the staff complement is equally trained to execute their duties by using these facilities to give efficient service and prompt responses to the service demands of guests at any given time. The group continually participates in general training programmes to develop and improve its skilled staff and the recruitment process ensures that staff that are passionate about their careers within the hospitality industry are employed.

It is evident that Coastlands Hotels and Resorts is one of KwaZulu-Natal’s leading privately black owned hotel groups and look forward to welcoming you to any of their hotels.

Full Name of Company: Coastlands Hotels and Resorts
Services / Products: Hotel Accommodation, Restaurants, Conference and Event Venues
Date Established: 1993
Subsidiaries: Coastlands Umhlanga Hotel, Coastlands Musgrave Hotel, Coastlands Durban Self-catering Apartments, The Royal Hotel
Customer Base: Leisure, Corporate, Government
No. of Employees: 350
Bankers: First National Bank
Industry Quality Standards: ISO 9001 TGCSA 4 Star and 3 Star Accredited
B-BBEE Status: Level 4

KEY PERSONNEL
CEO: Saantha Naidu
Managing Director: Roshini Naidu, Julie Naidoo, Chris Naidoo
Financial Director: Julie Naidoo
Group Marketing and Sales Manager: Andre-B van Wyk

CONTACT DETAILS
Head Office
Physical Address: 3rd Floor, Mercury House, 320 Anton Lembede Street, Durban
Tel: +27 (0)31 271 8271
E-mail: marketingmanager@coastlands.co.za
Website: www.coastlands.co.za

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