At Standard Bank we are in the business of inspiring hope and enabling dreams. We believe that dreams matter because they fuel our growth. This belief, encapsulated in our tagline ‘It Can Be’, has shaped our approach to meeting the rapidly changing needs of our customers and clients in a new digitally enabled world.

As customer expectations, the competitive landscape and the digital arena evolve, we remain focused on being a catalyst for faster, more inclusive, more sustainable economic growth and human development throughout the African continent, because, Africa is our home, we drive her growth. We continue to courageously pursue our vision of being the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value.

In addition, in times of uncertainty, businesses want partners that bring them certainty, reliability, and excellence when it comes to service. But importantly, they also deserve partners who understand their needs and are committed to helping them achieve their goals.

Today, our clients want to be self-enabled and do banking services whenever and wherever they want. As a result, we must become a truly digital organisation in order to achieve our strategic priorities of client centricity and integration.

We want to become a marketplace and ecosystem-based business — one that connects clients to a host of products and services across a common platform, facilitating client to client engagement, while also offering our products and services where required. While doing all of this we continue to offer a wide range of solutions to our customers, from the most basic to the most sophisticated of financial services, thanks to our dedicated business units with specialist staff.

Our Business Banking and Small Enterprises segments are strategically aligned across KwaZulu-Natal and offer specialist expertise in the following key sectors; Franchising, Agriculture, Public Sector, Shari’ah, Chinese Banking, Health, Legal and Education Sectors. Small, medium, and micro enterprises (SMMEs) play a crucial role in its growth, providing employment, stoking new economies, and connecting the continent to the rest of the world.

The impact that these businesses have makes for incredible stories, and it is these stories of tangible,
sustainable growth that forms part of Standard Bank’s business banking marketing campaign. The campaign tagline: South Africa banks on business. Business banks on us; speaks to real stories, about real businesses, and the real, life-changing impact they have on people’s lives.

Through our dedicated and highly skilled teams, we can deliver a holistic customer value proposition to our Business and Entrepreneur Banking customers as their trusted advisors.

Our Retail Banking division aims to deliver a Universal Financial Services Offering with a wide range of solutions that are tailored to suit individual client needs throughout all journeys in their lives. Our solutions range from student banking to young professionals, private and prestige banking and small and medium enterprises.

Our Commercial Banking offering knows Africa and China. Through our extensive network in Africa, China (in partnership with ICBC) and global strategic banking relationships; we work to understand the needs of our clients and provide trusted advice and appropriate solutions that consider the risks, regulatory environment, and realities in these markets.

Standard Bank Wealth KwaZulu-Natal seamlessly delivers wealth solutions to our clients to grow, preserve, and manage their individual needs. Our purpose is to provide financial peace of mind by enabling our clients to achieve their wealth ambitions through best of breed solutions: Investments (Investment Planning, Offshore Investing, Online Share Trading), Insurance (Standard Insurance Limited Standard Bank Insurance Brokers, Standard Bank’s Direct Life Insurance Services), Fiduciary Services (Estate Planning, Wills Drafting and Safe Keeping, Estate Administration, and Trust Services and Beneficiary Care).

Our Wealth and Investment Philosophy centres on managing, growing, and protecting the generational wealth of our clients and their families. High Net Worth individuals and families come to us for a combination of our investment skills, and thoughtful personal service delivered through a professional team of Relationship and Wealth Managers.

We are excited about having just set up a fully-fledged Family Office Platform within Wealth and Investment which we believe will compete with some of best Family Offices globally and be first to market from a South African context. We know that our commercial success, social relevance, and sustainability depends on having a deep understanding of our clients’ business. This places a responsibility on us to focus on solving for the customer in everything we do.

Focussing on what matters most to our clients lies at the heart of our business. We are constantly striving to create exceptional client experiences which are built on confidence, trust, thought leadership and an unwavering commitment to solutioning for our clients’ needs in the most appropriate way.