UA-8884037-5 Brigitte TurnerBRIGITTE TURNER is head of Harvey World Travel Highway. When Brigitte bought Harvey World Travel Highway 18 years ago, she'd never worked in the travel industry. In fact, she'd built a highly successful corporate career in property development and was managing director of a major national property organisation. Despite the demands of her corporate position, Brigitte was a natural entrepreneur and already owned three other companies when a friend mentioned that there might be an interesting opportunity in a small travel business.BRIGITTE TURNER is head of Harvey World Travel Highway. When Brigitte bought Harvey World Travel Highway 18 years ago, she'd never worked in the travel industry. In fact, she'd built a highly successful corporate career in property development and was managing director of a major national property organisation. Despite the demands of her corporate position, Brigitte was a natural entrepreneur and already owned three other companies when a friend mentioned that there might be an interesting opportunity in a small travel business. Having thrived in the male dominated property development industry, Brigitte doesn't believe that women need to take a different approach to men to their careers. "Yes, women are still frequently discriminated against, particularly when it comes to salaries in corporates, but women have more opportunities that ever before. Instead of being daunted by your situation," she says, "you need to trust in yourself, believe that there are opportunities because you have something to offer, and be yourself." She credits her talented and committed team for their huge contribution, and takes guidance from Richard Branson, her "ultimate entrepreneur", in setting high targets for herself. Branson says he never sets a target unless it really frustrates him, and Brigitte agrees that without aiming high, you'll never reach great heights. Making business success meaningful "I'm definitely proud of what I've achieved, but I'm certainly not at the end of my career yet," she points out. "There's so much to be done - and not enough time to do it." Inspired by Branson's philanthropic commitment as well as his business acumen, and by Mother Theresa's service to her community, Brigitte knows that everyone can make a difference. "I only wish I could be even half as selfless as Mother Theresa," she laughs. Business success has allowed Brigette to make a greater contribution to society. As a business, Harvey World Travel Highway supports community events and helps with fundraising projects, but Brigitte feels that this is only part of it. Over the years she's served on the boards of several charities and gives of her time and business skills too. She's particularly committed to her church's social transformation project and headed a business forum to develop business skills for emerging entrepreneurs. "The business forum started as a workshop for three or four entrepreneurs each meeting, and rapidly grew to over 150 people every week, with formal training courses." But Brigitte didn't just set up the business forum, she trained entrepreneurs herself, spending many a Monday evening in Kwadabeka and Lamontville. She's particularly fulfilled by the real success stories that started in these workshops, and one in particular made a real mark. "Mandisa Sithole, who owns the craft shop at King Shaka International Airport, had a small beading business and a big dream. And I'm so honoured to have been a small part of her journey." Brigitte has recently joined Rotary, and notes that, like everything else in life, the more you give, the more you get back. Living a well-rounded life With running a demanding business, her family commitments and community work, it can't be easy to do it all, but Brigitte is adamant that you need balance. "My circle of life includes family, friends, spirituality, career, finances, health and love life, and everything needs to be in balance for my life to work," she says. "If one element is out of balance, I feel it across all aspects of my life. And I need my community work as much as I need my exercise." Needless to say, life is not always perfect, and Brigitte points out that a difficult divorce a few years ago took its toll and she felt she was in a slump across every element. But true to her belief that our time on earth is limited and we need to use it well, she soon got herself back on track. "Whenever I feel things aren't going as well as they should, I take a good look at my wheel of life, pray to God for guidance, and figure out which area I need to deal with. And it works for me." Be kind When asked what advice she would give her younger self, Brigitte says it's the same advice she gives her three children today. "Be kind and be generous, stick to your values, pray often and remember that ethics matter. If you follow this simple dictum, it will stand you in good stead, and you'll always be able to look people in the eye." Be yourself, and live your life in line with your ethics and your values
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Cheryl Govender

CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft.

Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth."

One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'.

Be clear about what must be achieved

Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed.

Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day.
This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day.
Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career.

After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart".

Focus on one thing and do it well

Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased.

A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack.

Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day.

Business skills are unrelated to gender

In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce.

Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance.

Brand ambassador

Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers.

While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level.

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