Rob Kelso Next Previous Rob Kelso is the chief executive officer of SA Home Loans Rob Kelso is the chief executive officer of SA Home Loans. He is a proud ‘Durban boy’ who was schooled at Westville Boys High School and then studied for a BCom at University of Natal, Howard College campus. He qualified as a chartered accountant in 2001, completing articles at the Deloitte Durban office and thereafter spent two and a half years in the audit and consulting practice. Rob has been with SA Home Loans for 19 years and during this time has worked across the breadth of the organisation including ten years as the chief financial officer. In this position he focused on entrenching and diversifying the securitisation and funding platform of the business, which he says is ’the life blood of what we do’. Rob then moved into the chief operating officer role, where he spent five years looking after the broader operations across the group, before being appointed CEO in 2021. His role is to execute on the strategy of the business across the SA Home Loans group, which includes the home loan, short term insurance and life insurance pillars. CHANGING LIVES Its unique position as a Durban based financial services head office and a national pioneer in the securitisation markets is, said Rob, what attracted him to SA Home Loans. “It was a rare opportunity in Durban to get into a business, which was in financial services, in the debt capital market side, and which was pioneering and offering an investment banking type of career.” Much of Rob’s career with SA Home Loans has been driven and inspired by the positive impact that the business has on people’s lives, especially first-time home owners. “Our mission statement is about changing lives; it’s about creating home ownership for all South Africans. That is a purpose which really resonates with me and has taken me a step beyond investment banking and accounting into a business where I feel we have a daily impact on our clients and the people around us.” In addition, as a corporate citizen, SA Home Loans prides itself on being an active and positive role model to the people and the communities it serves, which is equally important to him. On a professional level Rob counts among his accomplishments his participation in the team that built the SA Home Loans business from a small ‘newcomer’ into an established player in the national housing market and widely recognised as the preeminent securitisation issuer in the country. CAREER DEFINING MOMENT Rob says that the biggest career challenge he has faced was the global financial crisis back in 2009 and 2010, which had a profound impact on SA Home Loans, a relatively small, non-bank lender at the time. “The global financial markets were in turmoil and liquidity was really tough to come by. As a young newly appointed CFO that was a career defining moment in terms of the pressures and the lessons learned. But while stressful at the time, invaluable in terms of moulding and forging a way forward. Crisis often does teach the best lessons, and I look back at that period and say it was unpleasant, but for the business and personally, it was a hugely valuable growth experience.” While every business has its tough patches, the property market is cyclical so there is a continual need to motivate and keep people focused within the business. “As a team, good times are easy, the tough times are where the true mettle shows. If you build a team that trusts each other, who trusts the journey you’re on and doesn’t start to question the strategy or the direction as soon as things get tough, that’s a big step in terms of managing and getting through obstacles,” explained Rob. In addition, SA Home Loans are believers in ensuring that everybody is engaged in the business operations. “We’ve obviously had a number of challenges in KZN and South Africa in recent years where we as a business had to come together. If you as a management team are seen as present and engaged, that gives people the confidence to ride out those tough periods.” SA Home Loans are true believers in KZN’s potential as an employment and lifestyle destination of choice in the country. Rob said, ‘We are that rare animal with a financial services head office here in KZN, and the potential is enormous. We have the skill sets, there are people who live here and who want to live here. The question is, ‘How do we get everyone to work together to reclaim that space?” A ROLE MODEL Rob is guided to achieve by a number of principles. At a personal level he is inspired by the people closest to him and strives to act in a way that is admired and respected by his family and those around him, and which is true to his faith – no matter the role. To accomplish these goals, the best advice Rob has adopted is to ‘Be true to yourself’ and to be consistent and authentic in all avenues of life. “It’s great to have role models and people you look up to who have been successful. However, if you’re going to be successful, you can’t emulate others or be something that you’re not. In leadership that is a principle I hold quite close. I need to present in my professional career as I am in my personal life, so be true to my values, my morals, and my frameworks. An important cornerstone for me is to be able to say I deliver that in every aspect of life.” He believes in the power of asking the question ‘what is best?’. “What is the best about the person we work with? What is the best about the country where I live? I think that changes the narrative somewhat. There’s a lot to be positive about if you slip through the negativity, which I think we should all be looking to unlock,” concluded Rob. Previous Next

< Back Sheryl Smithies Next Becoming a dentist was never her plan, but Sheryl Smithies has proved that just because your life doesn't go exactly to plan, it doesn't mean you can't make a success of it Becoming a dentist was never her plan, but Sheryl Smithies has proved that just because your life doesn't go exactly to plan, it doesn't mean you can't make a success of it. Sheryl overcame her disappointment when she didn't get into medical school, and found a new path. She grabbed her opportunities, found a mentor to guide in her early career, and once she'd earned the experience she needed, launched her own dental practice. She's grown the business to three chairs, and gained a reputation for cutting-edge technology that helps clients look and feel their best. Sheryl had always planned to study medicine and it was huge blow when she wasn't accepted into medical school. Distraught and confused about her next move, she took the advice of a family friend who suggested she submit a late application for dentistry. He pointed out that sometimes students who were accepted, decide not to take up their offer. So at the last minute, Sheryl was offered a place at the University of Pretoria and grabbed it with both hands. "Originally I planned to try for a transfer to medicine after my first year, but once I was in dentistry, I realised I loved it." Describing herself as blessed in many ways, Sheryl notes that while many parents still prioritised education for boys, hers were 100% behind her - and were both willing and able to support her through university. "Dental school is a challenge for anyone," she says, "it's not just the academics, but the other challenges like limited access to dental labs and conflicting schedules." Sheryl remembers that some of her classmates had other responsibilities too, like jobs and children, while she was lucky to be able to focus all her energies on her studies. "I take my hat off to them," she says. "Not that everything was handed to me on plate," she points out. "I was always made aware that it was up to me to work for what I wanted, but it was certainly easier for me since I didn't have to worry about holding down a job while I studied." Skills and ethics are a sound basis for success Straight out of university, she joined a dental practice where she slotted straight in. "I believe that everyone needs a mentor. It's not always easy to find your feet in the working world straight out of university and I was lucky enough to find a boss and mentor who had strong ethics as well as great dental skills. I learnt so much from him and it was a great foundation for opening my own practice." Sheryl launched the Smile Emporium, eight years ago. "This was my dream, and I can't believe it's been eight years. It has gone in a blink. They say you need 10 000 hours before you're really proficient at what you do," she laughs. "I have more than 20 000 now, so I'm confident in my skills." Sheryl has a particular interest in aesthetics. Her number one focus is cosmetic dentistry which includes teeth alignment, whitening and digital smile design, and dental rehabilitation such as crowns, bridges and implants. But while she was perfecting her dental skills, Sheryl also studied some aesthetic medicine and offers non-invasive facial aesthetic treatments too. "It's makes perfect sense," says Sheryl. "No one knows facial structure quite like a dentist, and whether it's peels, Botox, fillers, thread-lifts or micro-needling, we have a sound foundation in the science behind every treatment we offer." Sheryl is continually inspired by businesswomen around her. "I belong to a networking group and I've met some amazing women. Some of them have really had to fight a lot harder to forge their path. I've worked really hard too, but perhaps I've had it easier by comparison. Just being part of a profession is a big help in earning respect." A firm believer that women don't have to take a different approach to business, Sheryl suggests that they just do. "Women tend to lead from the heart. We want to build people up and support them, especially other women, and not just use them to reach our goals or climb the ladder." Sheryl is justifiably proud of her achievements, her practice, and the quality of their work. And she confesses she's driven and a bit of a workaholic. "I struggle to find a work-life balance, and that's something I still aspire to," she says. "But growing a business is hugely demanding." Looking to the future Pointing out that dental technology is making enormous strides, Sheryl hopes to use this to make a greater contribution in community outreach. "If you have dental problems, the government will take out problem teeth - but that's as far as the help goes. You won't get dentures." It's not easy to do dental work in the communities as there's a host of essential dental equipment that simply isn't transportable. But Sheryl is looking forward to harnessing new technology as soon as it's within reach. "With 3D scanning and 3D milling, we'll be able to measure, manufacture and fit dentures while patients wait. And we're nearly there." Looking back, Sheryl says that if she had to give herself one piece of advice it would be clear: "Don't be so easily led. Trust in yourself and your own judgment too." Previous Next

< Back Jacquie Bhana

Standard Bank KZN Top Business Women 2021 Dawn Dunn Rugby Commentator and Businesswoman < Back Dawn Dunn Dawn Dunn has worn many caps over the years and is a powerhouse of a businesswoman. She is a well-known and loved rugby personality who over the last eight years has interacted with many of the rugby fraternity. Her technical knowledge, together with her eclectic, vivacious nature brings a fresh take on the rugby commentator. In addition, Dawn has successfully run events, marketing campaigns and a PR business since 2003 and is responsible for innovative events around South Africa. With the advent of the Covid-19 pandemic, she has diversified into the online space proving that there are always opportunities in any situation. Consequently, Dawn has branched into broadcasting, webinars, photography, and story writing. An incredible story Dawn’s story is an incredible one. She is a previously disadvantaged black female who grew up during apartheid in a township. “We only got electricity when I was eight years old, and I didn’t have to read by candlelight any more. I only found out that toilets weren’t outside in a long drop, when we got a ‘proper’ house. I didn’t know that we were deprived in any way because I was a happy child.” Significantly, the support of her family has ensured she has not allowed herself to be limited in her career choices. Dawn explains, “I do think that your childhood plays a big part in your person, in your personality and in your strengths. I have always been a bit of a round in a square or a square in a round and I really had a lot of support from my father and a bit later assistance from my sister and the rest of the family. I was always that girl who did things differently. Having the family’s acceptance and acknowledgement, even though half the time they didn’t know what I was talking about was really wonderful. I think that came through especially when I was a bit older, and I was challenging the norms. It was really wonderful to have that background, that grounding and that certainty of self.” Dawn commented that she has always found business to be easy especially as she has worked with incredible people who have had vision. “We have been able to work together to really produce beautiful work that has inspired me.” On the rugby side, Dawn has found the challenges to be more multi-layered. Men found having a female voice in a male dominated environment very challenging. She explains that there was a bit of controlling involved as far as that was concerned and which she does not do well, so she pushed back. “I haven’t grown up with rugby or business in my life, so I believe that you can break the mould. I think that it is important not to judge the person by the outer cover. A lot of people thought I was blond with big boobs,” she explains. Finding your voice “For me the biggest challenge was that at some point I did lose my voice and when you are surrounded by quite a bit of negativity, especially by the boys you love, you do tend to retreat. I think that it is important to every day reconnect with who you are. Reconnect with what is it that you want to do and sometimes it means removing yourself from the situation, finding the quiet place inside you so that you can be authentic again, be strong again, and find your voice again.” It is not uncommon for women in business to be challenged on the business level and for them to lose their voices because they are trying to be flexible and trying to adjust to the demands of the situation. Dawn feels that her one piece of advice to other women would be to find your voice. “And if you do lose your voice because you will; life happens – it is important to go back to your default button and start again. Be kind to yourself, it’s important to always find that happy voice inside you that makes you joyful and makes you want to get up and do what you love. If you’re connected with your inner voice, you will be fine. Trust that voice more.” Future goals Dawn says that turning fifty this year has been amazing for her. Her birthday has given her clarity of vision, which has caused her to shift her goals slightly and she has fresh energy. One of her recent projects is her ongoing podcasts with co-host Lauren Terras, which feature the achievements of women in sports. She explains, “I want to focus a lot more on story telling with women in sport. I really find them completely inspirational. For me doing the podcasts around the Olympians, focusing on ladies in sport was a game changer because the story telling involved, inspired and energised me and created a beautiful new baby.” In addition, Dawn would like to travel a lot more in sport and be able to tell the stories of the Olympians and of our ‘beautiful’ Springbok players. She added that the initiative is about making us as South Africans remember just how incredible we are, as well as bridging the gap between the sportsperson and the public. Dawn would also like to see women in business supporting each other more for business execution on all levels. She concludes, “Let’s look at changing the narrative from a gender-based violence perspective, from a business perspective and from a women’s perspective. I do hope that in my way I can inspire little girls to dream bigger, to want more and to try and get more.”

The mission of the KwaZulu-Natal Provincial Department of Treasury is to ensure equitable resource allocations for the province of KwaZulu-Natal, analyse and monitor government (provincial and local, including their public entities) revenue and expenditure, and instil prudent financial management and good governance. The Department's goals are to create a spatially-based allocative framework for a balance between basic service delivery and growth of provincial economy, with the objectives of stimulating economic growth and employment creation through funding of strategic investment initiatives, and funding social needs in line with national norms and standards; develop a framework that will create opportunities for the participation of PDIs in the economy, with the objectives of providing funding instruments, and creating an enabling environment for government procurement to enhance opportunities for PDIs; ensure optimum financial and fiscal management, with the objectives of providing appropriate financial management systems, and maximising own revenue; promote good governance, with the objectives of providing a credible risk profile, auditing service delivery performance of spending agencies, and promoting a culture of zero tolerance for fraud and corruption; and optimise human resource development in the Department, with the objectives of providing effective and integrated administrative support to the MEC and the HOD, and providing efficient and effective legal, financial, logistics and IT support services to the Department. Subscribe Subscribe KZN Provincial Treasury MEC: Peggy Neliswa Nkonyeni Physical: 145 Chief Albert Luthuli Street, Pietermaritzburg Postal: PO Box 3613, Pietermaritzburg, 3200 Tel: 033 897 4200/4547 Fax: 033 342 2486 Web: www.kzntreasury.gov.za The mission of the KwaZulu-Natal Provincial Department of Treasury is to ensure equitable resource allocations for the province of KwaZulu-Natal, analyse and monitor government (provincial and local, including their public entities) revenue and expenditure, and instil prudent financial management and good governance. The Department's goals are to create a spatially-based allocative framework for a balance between basic service delivery and growth of provincial economy, with the objectives of stimulating economic growth and employment creation through funding of strategic investment initiatives, and funding social needs in line with national norms and standards; develop a framework that will create opportunities for the participation of PDIs in the economy, with the objectives of providing funding instruments, and creating an enabling environment for government procurement to enhance opportunities for PDIs; ensure optimum financial and fiscal management, with the objectives of providing appropriate financial management systems, and maximising own revenue; promote good governance, with the objectives of providing a credible risk profile, auditing service delivery performance of spending agencies, and promoting a culture of zero tolerance for fraud and corruption; and optimise human resource development in the Department, with the objectives of providing effective and integrated administrative support to the MEC and the HOD, and providing efficient and effective legal, financial, logistics and IT support services to the Department. Back to government departments

< Back Pravina Coombs Next Thanks to the solid relationships built throughout her career, in the first month of going it alone, Pravina made more money than her last salary. "This confidence in my ability gave me the push I needed to continue, pursue and develop my business PRAVINA COOMBS is the owner and executive director of thoughtFIRE, which has established itself as one of the leading event management companies in South Africa. Over the last 30 years, thoughtFIRE has managed hundreds of events with expertise including conferences, banquets, seminars, exhibitions, live events, and specialised meetings to name a few. Her professional journey started back in 1989 while she was working for a local NGO in Durban. Pravina commented that as a single mother to a young daughter, life was tough. However, said Pravina, "I had a fire burning in me in that knew I was better than my circumstances of living salary to salary. So, I worked on all the strengths I had, and realised that I could fulfil a need in the market and become a professional conference organiser. This was still a new profession, but I knew I had to take up the challenge." With the help of her now husband, who offered Pravina a rent-free office for six months, and financial help from a friend who loaned her some money to buy her first computer, Pravina said that she was ready for the biggest challenge of her life. She started calling people from previous contacts she had made through the charity asking them if she could help with marketing, promotions, events or public relations. Thanks to the solid relationships built throughout her career, in the first month of going it alone, Pravina made more money than her last salary. "This confidence in my ability gave me the push I needed to continue, pursue and develop my business." "I knew I had it in me. I believed in myself, I met deadlines, I went out of my way to deliver the goods, be different and I never made promises that I could not deliver on." Determination and hard work Pravina's determination and hard work has certainly paid off. Fast forward 30 years, and Pravina is proud to say that she is one of the most sought-after conference and event organisers in Durban. Reflecting on her success, Pravina says that a mixture of solid connections and sheer determination is what has got her to where she is today. In addition, she says, "My inspiration comes from learning every day, and these lessons come from my friends, family, my children, my staff, contractors, and other business people." Her success must also be attributed to, "A good team at the office, a good team at home and having the ability to pre plan all my tasks and responsibilities in advance." "I have to say that since I am so overly organised and efficient, or so I would like to believe; I plan in advance and do not leave everything for the last minute. I can pack a lot into a day - so as stressful as my work is - I am able to enjoy both business and time outside of business." Training and mentorship In commenting on the role of women in business, Pravina said that while perhaps differences do exist for men and women in business, in her line of work, the differences have not been an issue. "I also think that as much as there are huge issues with corporates and unfair practices in respect of salaries and promotions, women do have the confidence and power to succeed in business today." Pravina is proud of the role that she has played in helping numerous women and men to succeed through her training and mentorship. In addition, she often educates her clients and other businesses in public relations and first-line marketing. "In my professional life, I have helped many people to start their own businesses and given advice on how to improve their businesses." Pravina has assisted many organisations by doing pro bona work for schools, and NGOs through marketing and promoting their organisations, including arranging events and providing public relation services. Examples of these include helping to establish the Gin Girls and running the wood work course business plan for the KwaThintwa School for the Deaf, to name a few. Pravina has sat on many boards and associations in her career. These include the Businesswomen's Association of South Africa - Durban Branch committee and she was the first elected chairperson of the PR & Liaison Committee of the Durban University of Technology. She has done guest talks and lectures at various institutions which have included participating in career days to assist students in their career choices. Pravina is involved in her son's schooling and has sat on the school's Parents' Council for five years. She currently sits on their Educational Trust committee. All falls into place Pravina says that she is comfortable with what she has achieved in her current business and in what she has done for the industry. "But the end goal for me would be to own a boutique hotel and conference centre that would cater for unique events. I think that from my work and experience I have gained sufficient knowledge and insight and definitely see this as amongst my goals." The advice that she would give to her younger self is: "Take it easy, but not too easy; everything will happen when the time is right but don't wait too long for the right time - give time a push now and again and then all falls into place eventually." Last thought While many businesses have failed, and many are struggling, and others simply fail to get off the ground, Pravina's business is a huge success story. If anything, that says it all about Pravina. Previous Next

Michael Keats Next Previous Michael Keats is the KwaZulu-Natal regional director of the Goscor Truck Company Michael Keats is the KwaZulu-Natal regional director of the Goscor Truck Company. Michael was born and bred in KwaZulu-Natal and is a Northwood High School old boy who matriculated in 1992. Following matric, he studied business at the Institute of Marketing Management (IMM). The first job he took was a bank teller at Absa in Durban where he worked for a couple of years. As Michael saw an opportunity in sales, he decided that he wanted to change direction and go into this field. He started out by supplying goods through newspaper adverts and by selling houseware goods out of a catalogue on the street. He commented, “Believe it or not, I quite enjoyed sales. It was tough, but I cut my teeth there.” An advert in the newspaper for a forklift salesperson caught his attention, and he successfully applied for the position. Michael joined Goscor Truck Company as a junior salesperson when he was 22 years old. He added that he has enjoyed the years he has spent at the company, which have allowed him much opportunity for growth in his career and seen him progress through the ranks to become regional director for the business. Michael has now been with the company for over 25 years. PEOPLE-CENTRIC Michael is strongly people-centric and exerts his influence within the company by serving the people that he works with as well as Goscor’s customers. He says that he believes that he is in a position where he can influence other people’s lives in a positive manner. “When you have a certain amount of influence, whether it be in business or in whatever sphere of your life, if you can exert some of that influence and make other people’s lives better, then, I am all for it.” The greatest accomplishment for himself as a business leader in KwaZulu-Natal was to get through the Covid-19 pandemic, which he says was extremely challenging for the company, for their staff and for their customers. He added that to navigate through the Covid pandemic without any casualties and in a way in which they were able to support their clients and that they ‘didn’t drop the ball was a big feather in mine and in the team’s cap’. “Covid taught us how to stick together and how to navigate difficult times,” said Michael. ALL-INCLUSIVE CULTURE This was not the only challenge faced by Michael and his team as other examples from KwaZulu- Natal include the looting that followed Covid and the floods, which caused much upheaval to the business. “In fact,” added Michael, “I found that the floods were the most damaging to the local economy of all the challenges.” Having to continue to face difficulties was extremely challenging, demoralising, as well as demotivating for a lot of the staff. However, the business was able to get through these times successfully. “To be able to keep everybody’s heads up high and to navigate through as a team and produce decent results, was testament to a good business and a strong team,” explained Michael. To motivate his team, Michael operates on the basis of an all-inclusive culture in the business. All employees are part of one team, and everybody has a role to play. “There’s no hierarchy and as a result when the chips are down, if things are difficult, we’re in the trenches together. We motivate one another and we give one another a sense of security especially when you have to dig deeper in tough times.” PEOPLE WITH INTEGRITY Commenting on the best advice he has ever received Michael said that was just ‘to be honest and to be humble’. He explained, “In life and in the service industry I’m not negotiable on those qualities. If you’re honest, you’re humble and you work hard, the rest really falls into place and I think everybody that one interacts with, whether it be a staff member or customer, deserves at least that from others. So that’s what drives me incredibly hard.” “I’m inspired by honest people with integrity. People that work hard from a personal perspective. That’s very important to me. People with family values are of vital importance and I respect them. I also am inspired quite a bit by innovation; forward thinking and preparing yourself for the distant future from a business perspective.” GO-TO PARTNER Michael’s vision for the Goscor Truck Company is to grow a bigger footprint in KwaZulu-Natal. Over the next five years the company needs to expand its product range in order to cater for most of their customers’ growing needs. Artificial intelligence and automation play key roles in the company’s space and in order to grow their support base for their customers and to keep them ahead of the times, they need to expand in these areas. However, said Michael, “The goal is not market leadership. The goal is to be the preferred and chosen supplier and go-to partner in the market.” Michael’s motto to live by can be found hanging on a wall in his office. It’s a quote by Nelson Mandela which states: ‘It always seems impossible until it’s done’. “I am firm believer in never quitting. You’ve just got to keep going until you get the result that needs to be got,” he concluded. Previous Next

Shabir Chohan Next Previous Shabir Chohan is the chief executive officer of Al Baraka Bank Shabir Chohan chief executive officer of Al Baraka Bank reflects on his roots with pride. He noted that his family is deeply connected to the Chohan surname through the family business, Chohan Spice that was founded by his grandfather nearly 70 years ago. Shabir was involved in the family business from an early age, however, his ambitions extended beyond the spice industry. “During my schooling, I had a dream to become a chartered accountant. I can’t say exactly why – perhaps it was the financial statements I used to read from my father’s companies listed on the Johannesburg Stock Exchange. But I was driven.” After completing his schooling, Shabir attended the University of KwaZulu-Natal (Howard College) to pursue his dream of accountancy. “In those days, apartheid meant Indians weren’t allowed to study at Howard College, and we had to go to Durban- Westville,” he explains. However, he successfully applied for a special course which allowed him to attend Howard College. Reflecting on this time, Shabir says, “When I finished my fourth year in 1986, I topped the class. It was a proud moment.” This achievement, he notes, set the scene for future successes in his life. Upon qualifying, Shabir joined the firm Coopers and Lybrand (now PwC). He fondly recalls the iconic “Glass Building” on Field Street in Durban, where the firm was based. After passing his board exams, he followed the path of many young professionals of the era, taking up a two-year stint with Coopers and Lybrand in London. “Working in London was invaluable,” Shabir shares, noting the international exposure and experience it provided. When Shabir returned to South Africa, he rejoined Coopers and Lybrand before moving on to the Banco Group, a prominent clothing business at the time. This period in the 1990s saw Shabir honing his skills in the corporate sector. His career took a pivotal turn when, at 30, he was headhunted by the Ithala Development Finance Corporation. He joined in 1996, just two years after South Africa’s first democratic elections. “It was a big leap – I was appointed as finance executive and based in Umlazi,” he recounts. Four years later, he became the chief executive officer. While challenges have been a constant presence throughout Shabir’s career, they were particularly apparent during his time at Ithala. “There were a lot of pressures from provincial government, and I wasn’t even the first choice for the CEO role. But we persevered,” he reflects. Significantly the role exposed him to the needs and potential of KwaZulu-Natal. SOCIETAL GOOD In his current role, Shabir is focused on providing strategic direction and fostering a thriving organisational culture. He explained, “I want Al Baraka Bank to grow and be known not just as an Islamic bank for Muslims but as a bank accessible to all.” Shabir is passionate about the role Al Baraka can play in job creation and broader societal good. “I want to see this type of banking grow because it has unique attributes. But beyond that, I also want to help create jobs and contribute to a better South Africa,” he asserts. One of Shabir’s proudest achievements is transforming Al Baraka Bank. When he joined the bank in 2004, it faced various challenges. “There were expectations from stakeholders, directors, regulators, staff, and customers,” he recalls. He immediately convened a strategy discussion with all stakeholders to identify the issues and formulate a practical plan. “It was clear that we needed a new path for the bank, one that played to our strengths but also addressed weaknesses. And over the last 20 years, I believe we have achieved quite a lot.” At Al Baraka, his proactive approach to overcoming challenges has involved collaborative strategy sessions and a firm commitment to implementing the plans. “It’s one thing to have a strategy; it’s another to follow through on it. I focused on execution, and I think that’s made a difference over the years,” he adds. The best advice Shabir has received speaks to this goal: “People often aim for perfection, but it’s better to focus on progress.” A TANGIBLE IMPACT In order to achieve progress and to overcome business obstacles, Shabir believes in keeping his team motivated through communication. “People might say I have too many meetings, but I think they are essential. It’s not just about meeting; it’s about listening and creating a collaborative environment,” he explains. His approach aims to foster teamwork and remove silos within the organisation. “Our success is only possible if we work as a team,” he affirms. Shabir added, “The Zulu proverb, ‘If you want to go fast, go alone; if you want to go far, go together,’ has always resonated with me.” Shabir draws inspiration from individuals who make a tangible impact, like Dr Imtiaz Sooliman, founder of Gift of the Givers. “His commitment to serving humanity, with humility and purpose, is incredibly inspiring. He’s an example of the difference one person can make, regardless of background or religion.” For KwaZulu-Natal, Shabir envisions a prosperous future driven by the province’s unique strengths. “When I travel, I see the greenery, the people, the hospitality. We’ve got the weather, the environment, and the major ports. Our province has tremendous potential,” he says. Shabir hopes to see local citizens take an active role in shaping the future. “We can’t wait for politicians; it’s up to us to make KZN the leading province.” Reflecting on a motto that guides his life, Shabir shares, “It’s not your aptitude but your attitude that determines your altitude.” This lesson has driven him to go beyond his job description, actively participating in and contributing to all aspects of his work. “The right attitude can open doors you never even knew existed,” he says. For Shabir, leadership is about leaving a legacy of service, unity, and continuous improvement for KwaZulu-Natal and South Africa at large. “I’m committed to making a difference,” he concludes, as he sets his sights on creating opportunities and strengthening communities. Previous Next

< Back Next > Lynette Pretorius Owner, Austral Accounting Lynette Pretorius is a professional accountant with 30 years of experience. As the owner of Austral Accounting, a firm specialising in the SME market, Lynette has dedicated her career to helping small and medium-sized enterprises thrive. “I absolutely love what I do on a daily basis,” she shares. Lynette admits that her journey to success was “rather ordinary,” yet far from straightforward. “I loved drama in school,” she reveals. “It was my seventh subject, and I really thought I would pursue a career in theatre.” However, her mother had other ideas, encouraging her towards a more practical path. “She took me to a career counsellor, who said accounting was my strength. I wasn’t too excited about it at first, but in the 90s, there wasn’t much money in theatre.” After starting her accounting degree at university, Lynette decided to drop out after the first year. “I wasn’t enjoying it, so I returned to Durban and started looking for a job. Ironically, I ended up in accounting.” Despite her initial reservations, she soon discovered an unexpected passion for accounting and taxation. “I loved the people, the systems, and the processes. So, I decided to go back and finish my degree. It took a while, but it was the best decision I ever made,” Lynette reflected. Path to Growth She went on to earn a Bachelor of Commerce, specialising in accounting and taxation, and still strives to improve her skills. “I keep doing CPDs (continuing professional development) — I love learning. We evolve as people so continuous learning is essential for success. It doesn’t matter what interests you; learning is the path to growth.” “Accounting has a very structured career path. You finish your degree, do your articles, and then you’re ready to start your career.” She attributes her success to the opportunities she encountered early on. “I was fortunate to find a small business, Austral Accounting, right at the start of my career. I did my articles there, became a partner, and eventually took full ownership.” While accounting may seem straightforward, Lynette notes that life can present challenges — ‘life happens’ she shares. “I was pregnant with my eldest son while trying to finish my degree,” she recalls. “Nothing is easy, but the career path is set, and you just have to get on with it.” Despite these hurdles, Lynette has found fulfilment in her work. She is particularly proud of how her business has evolved. “We’ve changed the way accounting and finance is done in the SME sector,” she explains. “The use of technology has been a game-changer. But my favourite part of the business is the mentorship we provide. We’ve been able to train new professional accountants and help them enter the South African economy. It’s incredibly rewarding to know I’ve played a role in their careers.” Empowering Women When asked about what inspires her, Lynette doesn’t point to a single person. “It’s the people who come in and out of my life,” she says. “I love the people we do business with, the people in my sphere. Everyone contributes and uplifts me in some way.” Whether it’s a colleague or someone she encounters briefly, Lynette finds inspiration everywhere. “Even the guy who opened the lift with a smile this morning brightened my day.” One of her standout achievements is her involvement in the FACET Leadership Programme. “I was fortunate to be part of a group of women building leadership skills,” she says. “It taught me so much, and I’ve been able to apply those skills in my business and within the community.” In addition, Lynette is part of the Graça Machel Trust, furthering her commitment to leadership and empowerment. Lynette is acutely aware of the broader impact her business has. “For every one person we employ, we’re helping three or four others—whether it’s their families or their children. I think a lot of business people forget that it’s not just the individual you’re uplifting, but also those around them.” For young women entering the business world, Lynette offers straightforward advice. “Believe in yourself,” she says. “I see so many women who don’t think they can achieve, and that’s simply not true.” She encourages women to reach out and leverage their networks. “Don’t be afraid to ask for help—whether it’s about government programmes, support, or advice. You don’t have to make the same mistakes others have made.” Rule the World Lynette’s ambitions go beyond her business, as she dreams of a more equitable society. “I want to rule the world,” she says with a laugh, but her message is serious and her ambitions are clearly grounded in having a lasting impact. “Women often get the raw side of the deal. We are mothers, caregivers, providers, and businesswomen, all rolled into one. My dream is to see a more equitable world where everyone, regardless of gender, has the opportunity to achieve their dreams.” Her recent travels to India highlighted the stark contrast between women’s freedom in various parts of the world. “In South Africa, we are fortunate that women can partake in economic activity. But in many places, women are still oppressed. My big dream is fairness for all, where everyone can pursue their goals and aspirations.” Outside of work, Lynette enjoys spending time at home and travelling with her husband. “It sounds corny, but I love being at home,” she says. One of her newfound hobbies is playing padel tennis. “I’m useless at it,” she laughs, “but I have fun, and that’s what matters.” She also enjoys crafting with her Cricut machine, making T-shirts, caps, and mugs for her staff. “It’s a fun way to keep busy and show my appreciation to those around me,” concluded Lynette. < Previous Next >

< Back Merrill King Next Merrill says that she lives her life to the absolute fullest and states, "If you are not living on the edge you are taking up too much space." She is an avid sportsperson and enjoys spending time in the gym, paddling or running to stay fit and 'to ensure a flow of endorphins MERRILL KING, joint managing director of Capitol Caterers, has had a 36-year career in the food industry. "I wake up every day and I am really excited to go to work. Every day is full of challenges, deadlines and new experiences," she says. Merrill qualified as a chef through the trainee programme at the Royal Hotel in Durban. This culinary background has served her well, providing Merrill with a thorough knowledge of food preparation and service. Pursuing her passion for excellence on the plate, Merrill founded Blue Strawberry, a high-end catering service to corporate and private clients in Durban. On relocating to the KwaZulu-Natal Midlands in 1992, Merrill sold Blue Strawberry and it continues to operate with an impeccable reputation to this day. Merrill served as group executive chef for a period of twenty years at Capitol Caterers and was appointed joint managing director in 2017. Headquartered in Pietermaritzburg, Capitol Caterers was founded in 1992 by her husband Giles who as chairman, plays an active role in the business. The industrial catering company is currently entering its 27th year of service and caters for over 100 clients in KwaZulu-Natal, Eastern Cape, Western Cape, Free State, Gauteng as well as in Eswatini. Capitol Caterers core business is providing contract catering services to the education, healthcare, commercial and retirement sectors. Valuing relationships Merrill says that much of her time is spent travelling to the regional offices to ensure that these operations are well supported. In addition, she values the relationships that she has developed with her staff and she strives to understand their needs and ensure that they are happy. "My life has changed from being hands on and working in all our kitchens, to managing people and the business side of Capitol Caterers' daily operations," she explained. "I am inspired and humbled every day by the women on our staff. Many of them need to be at work by 6am and before leaving home they first tend to their family needs and then walk and catch buses to get to work and still serve our clients with a smile! They are the face of the company." However, in assessing the role of women in business, Merrill says that she thinks that women's roles are often undermined. "As much as one constantly strives for equality, discrimination is still alive and well. It has been, and still is, a tough struggle for women to be taken seriously, even though huge strides have been made in this area." Consequently, Merrill believes that much of her professional journey can be attributed to the support of the women in Capitol Caterers. "I believe that I am a successful woman in business because of all the women that I work with. We employ 1496 staff and of that 74% are women with 82% of our management positions being held by women. This shows that women aren't there just to wash the pots, clean the floors and make the odd salad. Women are the reason why catering companies such as ours are successful in South Africa." Merrill added that because women often rely on the support and strength of other women, they have become collaborative in the workplace. "A collaborative style of leadership is how I work at Capitol Caterers, ensuring input from all divisions when decisions are to be made, which generally results in ownership and buy in from everyone." Striving for excellence Capitol Caterers not only keeps up with food trends but ensures that all the food that is prepared in their kitchens is nutritious, fulfils a wide range of dietary needs while being beautifully presented and within budget. In order to ensure that the staff are skilled, Capitol Caterers has registered Midlands Hospitality Academy (MHA), which is accredited by the Quality Council for Trades and Occupations (QCTO) and CATHSSETA. "We used to believe that we needed to be the best that we can be. However nowadays, it is more important to ensure that our staff are upskilled and supported enough to ensure they are the best that they can be, and better than me," explained Merrill. "The success of a person should not be on how good you are but on how good your staff are at getting the job done. This approach ensures that the business can run effectively when you are not there to supervise." Life balance Merrill says that she lives her life to the absolute fullest and states, "If you are not living on the edge you are taking up too much space." She is an avid sportsperson and enjoys spending time in the gym, paddling or running to stay fit and 'to ensure a flow of endorphins.' A competitive canoeist, Merrill has won several agecategory gold medals in the Dusi and Fish River Marathons as well as a silver medal with partner, Sonja Bohnsack, at the World Marathon Canoeing Championships in Pietermaritzburg in 2017. She hopes to complete her 16th Dusi in 2020. Merrill has also competed in running events including two Comrades Marathons and five Two Oceans ultra-marathons. Merrill was the first woman to hold the position of president of Canoeing South Africa, which she occupied from 2008-2010. She is a long-serving board member of the South African Confederation of Sport and Olympic Committee (SASCOC). Whenever possible, Merrill enjoys relaxing with her husband, their three children and grandson. Previous Next