Mediterranean Shipping Company (MSC)
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MSC has 524 offices in 155 countries with a team of 100 000, and a dedicated fleet of 600 container vessels with an intake capacity of circa 23 million TEU. The global sailing schedule covers 230 trade routes and calls at more than 500 ports
Captain Salvatore Sarno
The Mediterranean Shipping Company (MSC) has an innovative, flexible and unique approach to shipping that has allowed the company to grow significantly over the last fifty years. Founded in 1970, MSC is now the biggest user of the South African ports and by 2003 was the second biggest container carrier in the world.
MSC has 524 offices in 155 countries with a team of 100 000, and a dedicated fleet of 600 container vessels with an intake capacity of circa 23 million TEU. The global sailing schedule covers 230 trade routes and calls at more than 500 ports.
MSC provides global coverage, linking South Africa directly with Europe, UK, USA, Asia, Middle East, India, Pakistan, Far East, Australia, New Zealand as well as the key ports of Africa’s West Coast, East Coast and the Indian Ocean Islands, South America, Madagascar and Mozambique. MSC’s dramatic growth over the past decade can be attributed to two things: the quality management system that aims at consistently improving upon service levels within the shipping community and MSC’s willingness to initiate change to meet the requirements of clients and principals.
South African Investments
MSC has significant investments in the South African property market, with instantly recognisable office buildings worth R265 967 000 in Durban, Cape Town, Port Elizabeth, Johannesburg and Pretoria.
In addition, MSC has invested in multiple depot and logistics sites throughout South Africa and has made significant leasehold improvements to operational depot and logistics sites located in the Transnet port precincts of Durban, Coega and Cape Town.
MSC’s hugely successful technical division, which was expanded in 1998, operates a world-class, full-scale engine repair and maintenance facility. This is headed up by a team of highly trained Italian and South African technicians and MSC is also involved in providing training and upskilling in this field.
MSC has successfully diversified into the business of container depots, mineral packing sites and warehouses, most of which have custom bond facilities. These are situated in Durban, Cape Town, Johannesburg, Coega, East London, Rosslyn and Pretoria. Rosslyn boasts its own rail siding as facilitating clients’ access to their manufacturing plants, is a particularly critical issue for the motor industry.
In addition, MSC has successfully diversified into the business of providing landside trucking services across South Africa with a dedicated owned fleet of trucks and trailers and a pool of owner/driver trucking service providers.
From a socio-economic perspective MSC mainly contributes to charities such as the Domino Foundation focusing on early childhood development, Reach for a Dream and the upliftment of the community of Umzimkhulu, which is one of the poorest in the country with a high HIV rate. MSC funds various schools and provides access to bursaries to its employees’ children.
A training academy has been established to upskill, train (at MSC’s own expense) and provide employment to black South Africans in the fields of hospitality and also in the field of maintenance and repair in the shipping industry. This is a ten-year project with an investment of R102 000 000.
Training Programmes/Skills Development
MSC offers several training and learnership programmes to employees across the organisation as well as to unemployed youth and people with disabilities:
• International Trade
• Liner Trade
• Basic Legal Principles
• Supervisory Skills
• Manage Logistics Operations
• Communication Skills
• Grievance & Discipline
• Analysing & Solving Problems
• Conflict Management
• Health & Safety
• Customer Service
• Manage Personal Finance
• Telephone Etiquette
• CSI Courses
• Several online courses relating to business operations and compliance
• Learnership: International Trade
• Learnership: Freight Forwarding & Customs Compliance
• Learnership: Shipping
• FNB / KZN Top Business Portfolio Awards 2009 (Transport Category) as well as being nominated in the top three companies in 2010, 2011.
• PMR Golden Arrow Award – Best Shipping Company in Kwa-Zulu-Natal (1999, 2010).
• PMR Diamond Award 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020–Outstanding 1st overall.
• Best Shipping in KZN (1999, 2011)
• Winner of The KZN Top Business Awards in Transport, Storage and Communication – 2016.
• Finalist in The KZN Top Business Awards 2013, 2014, 2015, 2017, 2018, 2019
• Winner of the prestigious KZN Exporter of The Year and Service Provider Category 2013, 2014, 2015, 2016, 2017, 2019 – Sustainability Exporter of the year.
• Finalist in the prestigious KZN Exporter of The Year and Service Provider Category 2018
• Top 500 – South Africa’s best managed companies
Top 5 in the shipping sector 2015, 2016, 2017, 2018, 2019, 2020
MSC attributes its success to the extremely close relationships that they have built with clients; a strategy they anticipate will move MSC into the number one position in the world in the future.
Full Name of Company: Mediterranean Shipping Company (Pty) Ltd (MSC)
Nature of Business: Ships’ agents, logistics, full carrier haulage service and depots
Subsidiaries: MSC Logistics, MSC Depots, Medtravel, MSC Printing, Potlako Global Logistics
Holding Company: MSC Mediterranean Shipping Company SA (a company registered in Switzerland)
Current Customer Base: 12 000 clients (South Africa)
Date Established: 1978
Vessels: In excess of 600 worldwide International Presence: 524 offices in 155 countries Industrial Standards: ISO 9001:2015
Turnover: In excess of R850-million per annum
Financial Year-End: 31st December
Use of South African Ports: 38%
No. of Employees: 1 400 nationally; 100 000 internationally
Bank: Nedbank, Durban
Accountants: Ernest & Young
Chief Executive Officer: Captain Salvatore Sarno
Managing Director: Rosario Sarno
National Commercial Director: Glenn Delve
Financial Director: Alan Mileham
Physical Address: MSC House, 54 Dr Langalibalele Dube Street, Durban, 4001
Postal Address: P.O. Box 10687, Marine Parade, 4056
Tel: +27 (0)31 360 7911 | Fax: +27 (0)31 332 9295/7
Johannesburg: Tel: +27 (0)11 263 400
Cape Town: Tel: +27 (0)21 405 2000
Port Elizabeth: Tel: +27 (0)41 505 4800
East London: Tel: +27 (0)43 702 8293
Pretoria: Tel: +27 (0)12 335 6980