There are moments that remind us just how much of life we take for granted. The ability to read a message, recognise a familiar face, thread a needle or move through the world with confidence is something many of us rarely stop to consider. Yet, for someone living with impaired vision, these everyday experiences can become increasingly difficult.

KZN TOP BUSINESS WOMEN 2026 | WEBINAR 2

Unilever South Africa’s additional R100 million investment in its Maydon Wharf manufacturing facility is more than a capacity upgrade. It is a strategic reinforcement of Durban’s industrial ecosystem − one that sustains local suppliers, skilled workers and service providers whose livelihoods are tied to the factory’s operations.

KWAMBONAMBI, KWAZULU-NATAL, 8 October 2026: uMfolozi Local Municipality and Polyco PRO NPC will officially open the uMfolozi Buy-Back Centre on Friday, 9 October 2026, at the uMfolozi Waste Transfer Station in Ward 2, KwaMbonambi.

The Centre was opened by the Instructor, Kevin Mayo, after he was introduced to the Kumon programme, and he immediately saw the value of what the programme could offer to young learners to bridge learning gaps and build essential maths and English skills. Kumon was founded almost 70 years ago, originating in Japan and now centers are seen in almost every city across the globe, with millions of students enrolled.

KwaZulu Natal Jetour Owners Club customers were treated to a 4x4 Adventure Day earlier this month at KZN TCON adventure track, a training facility situated in Inchange between Durban and Pietermaritzburg.

South African consumers and businesses face renewed financial pressure following the South African Reserve Bank’s decision to increase the repo rate by 25 basis points to 7.25%, effective 25 September 2026. The move takes the prime lending rate to 10.75%.

Artificial intelligence is no longer a future consideration for businesses. It is already influencing how organisations analyse data, make decisions, engage with customers and improve efficiency. Across South Africa and KwaZuluNatal, business leaders are exploring how AI can unlock growth, reduce costs and create competitive advantage.

UNLOCK26, an impactful event focusing on unlocking youth economic participation through finance, innovation and entrepreneurship took place on Saturday 19 September. Hosted by The Kwakha Collective, and sponsored by DRG Outsourcing, BusinessFit SA and Standard Bank, the event brought together entrepreneurs, business leaders and young people for a morning of conversation, insight and connection.

The eThekwini Municipality welcomes the landmark decision by Ethiopian Airlines to launch a daily non-stop air service connecting Durban directly to its main hub in Addis Ababa from 11 December 2026.

EThekwini Municipality Mayor, Councillor Cyril Xaba, has welcomed the significant progress being made towards the completion of the new Cornubia Business Park in the north of Durban, with the first phase of the development nearing completion.

Rona Evans has always been drawn to a challenge. For the Cox Yeats partner, something is compelling about taking a complex problem apart, understanding how each element fits together and identifying exactly where things have gone wrong.

Customer complaints are part of daily life in many sectors, with those in the wholesale and retail sector being at the coalface of it. Cashiers, sales assistants, merchandisers, warehouse staff, supervisors, delivery teams, and managers all work under pressure, often in direct contact with customers who may be frustrated, impatient, or emotional. A key challenge facing employers in this industry is to protect the customer relationship without acting unfairly towards the emplo

Poor performance in the workplace refers to an employee’s consistent inability to meet the required performance standards as set out by the employer, this is often due to the employee having a lack of capacity, insufficient skills and competencies to perform the role at the required standard.

For venues, reaching capacity can be a sign of a healthy business, but it can also create a challenge. When demand for weddings, conferences, corporate functions and special events exceeds the available space, expanding the footprint of the venue can open the door to further opportunities.

DURBAN, SEPTEMBER 2026 - School pride, teamwork and a little healthy competition came alive in Monteseel this Arbour Month when learners from five KwaZulu-Natal schools swapped their classrooms for the great outdoors. Their mission? To plant fruit trees that will help establish a space for ongoing community engagement, personal development and learning, with opportunities for training in tree propagation and caring for the land, all while competing for the title in the annu

For decades the Jimny has proven to be a surprisingly capable off-roader, utilising a ladder-on-frame construction that allows the Jimny to push well above its weight amongst much larger rivals.

We cannot stress this enough: Do not drive during flooding, especially through flooded roads or bridges. Even relatively shallow moving water can sweep a person or vehicle away. One small mistake on the road and you can become a statistic.

2026 Golf Challenge, an elite networking and sporting event aimed at uniting leaders to address the continent's most pressing environmental challenges. Under the powerful theme, "Driving Partnerships for Water Security and Climate Resilience," this unique initiative demonstrates that solving global issues can extend far beyond boardroom discussions—proving to be truly "More than a Game."

Elzani Broughton is an attorney, conveyancer, notary public and managing director of Serfontein & Richards Attorneys, a firm that has specialised in conveyancing and deceased estates for 30 years. Her own journey into leadership has been remarkably rapid. Having joined the firm as a candidate attorney in 2018, she qualified across her chosen fields before being appointed managing director just six years later, at the age of 32 and while two months pregnant with twins.

Here’s what most leaders miss. Customer experience doesn’t start at the sale. It starts at the first click. From that moment, every form, pause and reply is CX. A confusing landing page is CX. A slow, generic response is CX. Repeating your story to three different people? That’s CX too. And it’s costing you.

Since 1998, the KZN Top Business initiative has built a trusted platform for business visibility and credibility across KwaZulu-Natal. In 2026, as businesses compete for attention in an increasingly digital marketplace, being visible to the right audience has become an essential part of building trust and creating opportunities.

Business is rarely about one issue in isolation. It is the ability to respond to changing economic conditions, manage risk, embrace new opportunities and, perhaps most importantly, remain focused on people. This edition of Business Sense reflects that reality, with stories ranging from interest rates and compliance to artificial intelligence, investment, tourism, leadership and customer experience.

KwaZulu-Natal is blessed with an extraordinary diversity of landscapes, from rugged mountains and rolling grasslands to forests, wetlands and coastal wilderness. Yet for many residents, these natural treasures remain places to visit ‘one day’ rather than destinations to explore regularly.