With decades in the business, Mi7 National Group is a class leader in South Africa’s security cluster. We successfully integrate technology, people and knowledge to offer a full range of protective services to clients all over the country.

Mi7 National Group prides ourselves on a public service model based on community duty. When the company initiated its armed response service in March 2021, we had to set ourselves apart in an already saturated market. Currently, the company is run across five branches nationwide: in Pietermaritzburg (head office); Secunda; Newcastle; Pretoria and Cape Town.

Services
We provide a robust selection of advanced security services, backed by the knowledge and expertise of our dedicated officers and innovative technology, including real-time data and analytics, to meet your security needs. We perform this role through the range of services we offer, including: site guarding and patrol, security consultancy and training, investigations, alarm monitoring, security installations, armed response, K9 services, surveillance, emergency medical and ambulance services, VIP protection, event security, priority escorts, crowd control and strike management, and bodyguarding.

Security Strategy
The overall idea behind our security strategy is to create built environments, policies and operational procedures that enhance human safety and security, while preventing future crimes. We therefore provide the above services, and more, to clientele ranging from high profile, blue-chip corporations to smaller, family run businesses. We have experience in a range of sectors including residential, food and retail, tertiary education, mining, manufacturing, and government.

At Mi7 National Group, we are brand, image and values conscious, and our personnel are seamlessly integrated into the daily routine of the organisations they are serving and protecting. With our expert guidance, the client decides the service they want, and we tailor it to their specifications.

We are Level 1 BBBEE certified and pride ourselves in handpicking all of our employees not only on merit, but on personal demeanour, ethical behaviour and moral values. All our personnel are therefore fully Private Security Industry Regulatory Authority (PSIRA) accredited professionals, whose training has been bolstered through programmes administered by our expert coaches.

Making your world safe also means investing in opportunities to meet sustainability goals, diversity and inclusion goals, corporate responsibility, and other social infrastructure advances. We’re proud of our efforts in these areas, not only because they become a benchmark of possibilities and help us lead the industry, but because by striving to achieve them, they make us better people.

Innovation and Technology
By incorporating our public service model with digital innovations in surveillance technology, the concept of a city-wide surveillance net was developed. The average armed response company relies on alarm system activations and regular patrols of client-centric areas to provide a service model based on reacting to crimes once they have already occurred. This business model is outdated, as it does not actively seek to be proactive in crime fighting, deterrence, and prevention.

Research has shown that active surveillance plays an important role in the early detection of criminal behaviour. Strategically placed cameras – monitored 24/7 – increase the visible security footprint and enable rapid responses in instances where criminal activity is detected.

Indeed, other security companies have erected CCTV surveillance systems on streets occupied by their clients, or on the properties of said clients – systems which are monitored off site or by a third party. However, at Mi7 National Group, we have combined digital innovations in surveillance with our decades long expertise in crime prevention to develop a surveillance system unmatched anywhere else in the country.

Mi7 National Group is the only private company in South Africa to implement an integrated surveillance network that spans an entire city and is monitored 24/7. The system is fully funded by one company and rolled out at no direct/indirect cost to the city or its residents.

This network is to the benefit of the city at large, whether its occupants are Mi7 clients or not. The surveillance net has a number of practical applications, benefiting communities and law enforcement on a daily basis. The system:
• Helps law enforcement and Mi7 teams map routes criminals use to enter areas
• Assists law enforcement and Mi7 teams plan strategic operations
• Results in dozens of stolen vehicle recoveries and the arrest of criminals every month
• Provides reassurance to residents and business owners
• Assists insurance companies when finalising accident claims
• Deters criminal elements from entering the city

As a consequence, our business’s brand was most positively affected, with residents and businesses noticing the positive impact the system has had in their areas. As a result, our client generation rate increased four-fold from November 2021 to March 2022 when the entire system was up and running.

We are now considered the leading armed response company in the city of Pietermaritzburg, with over 5000 individual clients since the unit’s inception in March 2021.