UA-8884037-5 Thozeka Ntlukwane-LetukaTHOZEKA NTLUKWANE-LETUKA wears many hats and has been described as an eco-warrior, philanthropist and mother to all. During her varied career, she has worked as a domestic worker, market researcher, transcriber, translator, training provider and as a community liaison officerTHOZEKA NTLUKWANE-LETUKA wears many hats and has been described as an eco-warrior, philanthropist and mother to all. During her varied career, she has worked as a domestic worker, market researcher, transcriber, translator, training provider and as a community liaison officer. Her vision is: "To empower people and protect the environment through skills transfer and waste management consulting thereby creating sustainable livelihoods." Thozeka is the founder of Big Start Training and Development, which is a 100% black owned training provider. As she has a passion for the environment, her company concentrates on providing accredited conservation and environmental awareness education and training programmes. This includes training in water supply, sewerage, waste management and remediation activities, waste collection treatment, disposal activities and material recovery. Thozeka identified a gap in many current training programmes, which do not offer tailor made training that is in line with the age, ethnic background and the indigenous language of the communities trained. This gap results in a disconnect in understanding and lowers the value received from training. She says, "I am where I am today by working hard, perseverance, and through a desire to change people's behaviour about the environment. People are losing their respect for nature; they pollute rivers and dump litter everywhere and have lost touch with where they have come from." Working tirelessly Thozeka has always been a busy woman. During her early working career, she explains that although she had a helper and a washing machine, she would wake up at 4 am to do washing and by 6 am she was at her first job in Westville. At that stage she was doing three jobs. She added that she has achieved in her career by working tirelessly because as a woman you need to strive to succeed. "You need to be tough. However, women have a strong sense of the need to accomplish their missions. They are willing to strategise and even to fail in their attempts to succeed." Thozeka has been recognised for her efforts and has been awarded a certificate of achievement by the Durban University of Technology and the Inter-national Centre of Non-violence for Durban Leader-ship programme. Fostering community participation In reflecting on her achievements, Thozeka, said that highlights of her career have included creating job opportunities in the environmental sector. She is proud of her role in fostering community parti-cipation in waste management and food production, and in encouraging communities to adopt food production techniques that focus on the agricultural sector to improve the availability and quality of food. Thozeka is the community liaison officer for the Aller River Pilot Project, which is a 'Take Back Our Rivers' initiative run by the eThekwini Conservancies Forum. River pollution is a topic that has always been close to her heart. She says, "In the olden days, rivers were dear to everyone, our parents respected the environment and rivers were used for many things, but because people's lifestyle has changed, we have neglected this important resource." "We need to start saving water because of climate change and we need to educate communities and schools to harvest water and recycle before it is too late. It is important to eliminate toxic waste that pollutes the rivers. This can be achieved by educating informal settlements about separating and selling waste and by not polluting the rivers." Plastic is a curse, but it can be re-cycled and re-used. Thozeka has encouraged women in co-operatives to up cycle plastics by making hats, mats, handbags and outfits. This initiative by the Aller River Pilot Project Eco -Champ for Up Cycling, won an award at the Ecologic Awards in Cape Town in June 2019. A wish list While Thozeka is satisfied with what she has achieved, she has a wish list. In the future she would like to see women and youth owning up cycle shops, for Big Start Training and Development to grow and do business in neighbouring countries, and to have a Further Education and Training (FET) college. Help to realise this dream has materialised as Big Start Training and Development has been selected to participate in Seda Durban's Small enterprise coaching programme (SECP) during 2019/2020. She would like to see more youth working or doing practical jobs because, as she explains, many of them leave schools or colleges with theory that does not help them to earn a living. "I am working with graduates, who are unemployed, to obtain practical experience in the workplace. I make them aware that volunteering helps to practice skills and increase knowledge because all companies ask for experience before offering employment and need references." Thozeka's passion for community upliftment is apparent. In 2008/9 she invested back into her hometown of Philippolis, which is a small town in the Free State. She built an old age home for the elderly who did not have anyone to take care of them. Value time and dream big Speaking of work-life balance, Thozeka said she did not want to get married as she felt she would not be able to do all her work and have time to spend with a husband. Now that she has done a lot for the community, Thozeka has finally settled down with her husband, a pastor, whom she describes as a perfect fit. "I have been blessed with a hard-working partner, a perfect delight." When asked what advice she would give her younger self, Thozeka said she would say to value time and dream big. "Take one step at a time and prioritise; ask for an advice and be confident about what you are doing." Take one step at a time and prioritise; ask for an advice and be confident about what you are doing
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Cheryl Govender

CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft.

Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth."

One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'.

Be clear about what must be achieved

Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed.

Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day.
This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day.
Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career.

After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart".

Focus on one thing and do it well

Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased.

A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack.

Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day.

Business skills are unrelated to gender

In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce.

Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance.

Brand ambassador

Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers.

While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level.

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