UA-8884037-5 Trisha Gokool ParshotamTRISHA GOKOOL PARSHOTAM is exceptionally proud of the success of Dragon Protection Services and is passionate about her brand. She is a major shareholder and partner in the company and heads up the marketing and sales divisionTRISHA GOKOOL PARSHOTAM is exceptionally proud of the success of Dragon Protection Services and is passionate about her brand. She is a major shareholder and partner in the company and heads up the marketing and sales division. Dragon Protection Services was launched by her husband, Manhar Parshotam, in 1995, and relaunched in 2007 after a few years of working in the finance sector. According to Trisha, the company really got off the ground during the 2010 World Cup when they managed to get a car on the road and brand it. Trisha says, "From there it's been a wonderful nine years." She flags her decision in 2011 to 'pour her passion' into growing their brand as the start of their journey. Trisha followed her school career at Durban Girls' College with an Honours degree in strategic market-ing at the then University of Natal. As a brand specialist, she has had the expertise to grow their business from strength to strength. Dragon Protection Services is a security company that provides (hu)manpower incorporating armed and unarmed guarding and escorting trucks from port to border, their specialty being bodyguarding celebrities, government VIPs, and sports personalities. Bonding in the car When Trisha recalls their early days of running the business she chuckles, describing how - as newly-weds who were the managers/supervisors/directors - they spent their time bonding in the car while driving around checking their sites at 6 am in the morning, and again in the evening for around three to four hours at a time. "We did not have a full night's sleep for maybe two to three years. We had the radio going, the cellphone ringing... There was no office - it was our dining room table in our two and a half-bedroom flat!" Trisha attributes their success to community support and prioritising their expenses. She feels they were blessed by people who had started small, the way they had, and gave them the opportunity to guard their properties or their businesses once they had developed them. Living life less indulgently was a must and became the foundation of Trisha's lifestyle. She admits to having learned a lot from Manhar who she describes as "a bit older, a bit wiser, and more streetwise", his considered approach balancing her spontaneity. Vision for the future Although they have an exciting vision for the future, Trisha says that there've been times when they've been tempted to work for someone, knowing there's a guaranteed pay cheque in their pocket at the end of each month, relieving them of the pressure of finding staff salaries on time. However, their commitment to empower and give people jobs is what keeps Dragon going. Trisha is firm that you have to have faith: "You need to believe that you are where you are for a reason and that you're going to keep moving forward." Dragon focuses on hiring staff, deliberately incorporating women, who live in the area where the work is so that all residents benefit from those developments. Their vision is to start up a training centre focusing on merging the role of hospitality with security, which Trisha describes as a niche market. She wants her staff to know that their purpose goes beyond being a presence at the door, and she wants to help them to shift their perspective of themselves and their work, to know that they serve a greater purpose. Believe in yourself Trisha derives inspiration from herself, as well as family members, saying: "If you don't believe in yourself and you can't inspire yourself, then who are you? You need to understand who you are, what your purpose is, what your core competencies are, and once you know that you will inspire yourself." She's also been inspired by videos and books, and witnessing how her father and grandmother, from small beginnings, have grown empires. Her mother too, who 'held the fort at home', has been an inspiration. "I'm not only inspired as a businesswoman, I'm inspired as a mother... That cape never comes off us and that inspiration has come from my mother. Also, there are very few women in the security industry so that, to me, is my inspiration - knowing that there's one of me." Trisha identifies being a woman in a male-dominated industry as a perpetual challenge, particularly when pitching for her business in the boardroom and all the questions are then put to her husband. "Unfortunately, women have to have a different approach to men in business, simply because we're wired differently. The story of 'Women are from Venus, Men are from Mars', is absolutely true." Speaking from experience, she adds: "Together, as a team, men and women are amazing. We both have different ingredients that we can add to this amazing build up... We work together, I work hand in hand with men." Achieving a work-life balance is not a struggle for Trisha who, after initially feeling guilty for returning to work after becoming a mother, rationalised her position in the workplace by acknowledging that she needs to serve a higher purpose where her skills are needed and she can add value. Her advice to her younger self would be, "That was awesome. I'm so happy you did what you did!" She continues: "For me, if I didn't do all of what I did then, I wouldn't be where I am today so there would be no other advice...Live every day to what your heart wants to try and see what you can be." Believe that you are where you are for a reason and that you're going to keep moving forward
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Cheryl Govender

CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft.

Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth."

One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'.

Be clear about what must be achieved

Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed.

Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day.
This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day.
Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career.

After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart".

Focus on one thing and do it well

Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased.

A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack.

Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day.

Business skills are unrelated to gender

In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce.

Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance.

Brand ambassador

Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers.

While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level.

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