After unexpectedly becoming CEO of a South African firm following the founder’s sudden death, the author navigated the crisis amid pandemic-related challenges using emotional intelligence, crisis management strategies, strong support networks, and a resilient, hopeful mindset.
Key Takeaways
- The sudden death of the founder created a leadership crisis in a firm already struggling with pandemic-related challenges like high staff turnover and low cash reserves.
- The author, despite being the youngest and only female executive, stepped into the CEO role unexpectedly and led over 100 employees.
- Her MBA thesis on crisis management informed strategies such as stakeholder management, business model adaptation, and leveraging emotional intelligence.
- Small milestones and celebrations provided motivation and progress during uncertain times.
- A strong support network, including personal and professional relationships, was critical to overcoming challenges.
- The journey highlights the importance of resilience, maintaining hope, and growing through adversity.
For more information: www.morar.co.za