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< Back Next Ebrahim Patel Ebrahim Patel is the managing director of Magellan Investment Management and director at SiyaXoxa Technologies Ebrahim Patel, managing director of Magellan Investment Management and director at SiyaXoxa Technologies, exemplifies dynamic leadership and innovation. Born, raised, and educated in Durban, KwaZulu-Natal, Ebrahim’s journey began with an early exposure to the business world as a shop assistant at a fashion house during school holidays. “That experience ignited my passion for business,” Ebrahim reflects. This formative exposure instilled a deep appreciation for business dynamics and customer relationships, shaping his career trajectory. Ebrahim initially pursued a degree in computer sciences at the University of KwaZulu-Natal. However, recognising that this field did not align with his career aspirations, he transitioned to property management, quickly becoming South Africa’s youngest qualified commercial broker. This role afforded him the opportunity to engage with leading property developers and industry professionals nationwide, enriching his expertise and perspective. A pivotal moment occurred in 1994 during a chance encounter with the CEO of a major clothing manufacturer in a Hong Kong hotel lobby. Ebrahim was inspired by the company’s outsourcing model, which operated efficiently without owning extensive facilities. This experience reinforced his belief that success does not necessarily hinge on scale, and it profoundly influenced his business strategy to emphasise outsourcing as a means to create opportunities and share success. The post-apartheid era in South Africa presented a wealth of new opportunities. Encouraged by his peers, Ebrahim founded Magellan Investment Management and expanded into facilities management and investment management. His significant contributions in the industry were acknowledged when he became the first non-white chair of the South African Facilities Managers Association. Driven by a passion for technology, Ebrahim is involved with SiyaXoxa Technologies with a mission to democratise access to technology and information, particularly in underserved areas and small businesses. “My goal has always been to make technology accessible to everyone,” Ebrahim asserts. For him, technology is not just a tool for innovation but a catalyst for enhancing business processes and fostering economic growth. A GLOBAL PERSPECTIVE Reflecting on his accomplishments, Ebrahim finds his greatest pride in his children. “I’m deeply proud of their growth,” he says, attributing this personal satisfaction to the values instilled in him from a young age, which he now sees mirrored in his children. Professionally, Ebrahim values the opportunity to engage with individuals across diverse industries, which has provided him with a comprehensive global perspective. Another significant achievement is his role as the founder and past president of the Minara Chamber of Commerce, where he played a key role in driving economic development and creating new opportunities in the province. He has built strong relations with The Association of Southeast Asian Nations (ASEAN) countries and was appointed as the Honorary Consul of Indonesia in KwaZulu-Natal in recognition of his efforts. Ebrahim treasures the advice he received from a former Deputy Prime Minister of Malaysia, who served as his mentor. The counsel to “take things slowly and build on strong foundations” has been instrumental in shaping Ebrahim’s business philosophy and personal approach. This guidance has encouraged him to address challenges thoughtfully and move forward with confidence, fostering a steady and reflective approach to goal achievement. NAVIGATING CHALLENGES AND INSPIRING MOTIVATION Ebrahim acknowledges that challenges are an inherent part of business, whether they involve financial issues, industry shifts, or changing consumer behaviours. “An entrepreneurial mindset must be adaptable, finding opportunities within challenges,” he explains. He views overcoming setbacks, such as business failures or rejected proposals, as crucial to achieving long-term success. Ebrahim believes that perseverance, rather than succumbing to negativity, is key to advancing in business. He finds inspiration in both his team and himself. “My team often motivates me because they rely on the vision I provide,” he shares. To keep his team energised, Ebrahim promotes a positive outlook and focuses on the opportunities present in the country. “Understanding that opportunities exist helps us remain motivated,” he notes. Ebrahim also encourages his team with his personal mantra: “Every sunrise signals a new contract with life,” underscoring that each day offers a new chance to make a meaningful impact. Ebrahim draws inspiration from individuals like Grant Adlam, whom he admires for recognising and celebrating excellence within the business community, thereby motivating others to strive for greatness. ENVISIONING A BRIGHT FUTURE Ebrahim is optimistic about KwaZulu-Natal’s future, noting its significant potential in sectors such as the port, manufacturing, and tourism. Despite challenges such as Covid-19, the 2021 riots, and the 2022 natural disasters, he believes the province’s resilience has only grown stronger. He observes increasing confidence and investment interest and envisions opportunities for greater inclusivity and economic advancement. Ebrahim is particularly enthusiastic about KwaZulu- Natal’s export potential, especially through the African Continental Free Trade Agreement. He believes that by focusing on this potential, the province can emerge as one of the continent’s leading economies within five years. His unwavering commitment to excellence drives his efforts, although he acknowledges that his perfectionist tendencies can sometimes pose challenges. “My motto has always been to give of my best,” he concludes. Ebrahim continues to embody visionary leader- ship, dedicated to advancing progress and creating opportunities across South Africa. Previous Next

B-Active Events is the name behind many popular sporting events across South Africa B-Active Sports B-Active Events is the name behind many popular sporting events across South Africa B-Active Events is the name behind many popular sporting events across South Africa and this event management company is a formidable player in the public sports industry in South Africa. From relatively modest beginnings, the company has grown dramatically. Founded in 2004 by Damian Bradley, the first B-Active event was the 2005 Belgotex Cycle Race in Pietermaritzburg. B-Active Events now owns and manages several national public sporting events, including the Ultra Tri Series, the TinMan Series, Umngazi Pondo Pedal & Run Stage Race, and the Quest South Africa Series. They also own and manage a few regional expos which attract retailers and customers from around South Africa. B-Active works with major corporate sponsors and local municipal departments to stage these events and expos. The company has been actively involved in almost every major public sporting event in South Africa, with an enviable list of premier sporting events across a wide range of sporting codes, where they manage sponsorship contracts and logistics for specific areas of the events. These include: • Tour Durban Cycle Race • Ironman 70.3 • 94.7 Cycle Challenge • Cape Town Cycle Tour • 5FM Energade Tri-Series • East Coast Radio/Discovery Big Walk • Amashova Cycle Race • Comrades Marathon • Spar Ladies Race • Challenge Cape Town Professional Approach The sporting events market is dynamic and constant change and rapid growth offers great opportunities. But it also demands ongoing innovation and product redesign to stay ahead. B-Active believes their success is based on the right mix of tradition and new ideas. As Damian Bradley points out, “Because our work is fused with our passion, we can’t help but really enjoy what we do. This passion for our industry shows in our attention to detail in planning for each and every event. Being an athlete, I know what competitors look for in an event and what they need pre, during and post events. This insight assists us with our event planning and decisions, to give our competitors what they need and when they need it.” For B-Active Events, a professional approach to sports management is essential to their success. This drives all facets of the business, from delivering seamless, well-managed events, to valuable brand exposure for sponsors, and even legal compliance, as all sporting events must comply with the new Sports Safety Act. The development of new events and growth of existing events are key objectives for the business and demand effective marketing. Growth, however, adds complexity, and first-rate logistical planning and execution are therefore essential to the company’s success. Participant experience is critical to the sustainability of each event – and the growth of B-Active Sports – so a well-run event is not negotiable. This a core competence for B-Active Events, with significant experience across various sporting codes. Delivering Branding Opportunities B-Active Events also supports clients with strategic planning for branding opportunities and promotional requirements. The company has grown to including event branding teams and supplying and managing corporate branding materials on behalf of their clients. Services include: • Event concept and origination • Event management • Event logistics • Branding management • Sponsorship activation • Brand activations • Online entry systems • Registration solutions • Design and supply of branded collateral • Storage and return of branded items • Stand design and supply • Expo activations • Personalised race support crew Shop B-Active recently launched the race apparel (and other) brand I AM ACTIVE which is an extension of its passion for events and adds another dimension to the business. www.iamactive.co.za Part of the Community B-Active Sports has a strong community spirit and aligns with local charities and schools for their events, usually looking to support local school trusts and Rotary charities, but the company has a particular loyalty to CHOC, the Childhood Cancer Foundation, and have supported them frequently over the years. “We look forward to bringing your brand to life or giving you an outstanding experience at one of our events,” says Bradley.HEAD OFFICE Physical Address: 8 Sandy Lane, Everton, Kloof, 3640 Tel: +27 (0)67 198 6737 E-mail: info@bactive.com Website: www.bactive.com DAMIAN BRADLEY has always been an entrepreneur. As a schoolboy at boarding school, he earned money cutting hair and running an after-hours tuck shop, so it was no surprise that he opted to start his own business at only 26 years of age. Never one to settle in his comfort zone, after school, Bradley opted to study business management at what is now the Durban University of Technology. Then, in 1995, when South Africa was riding the crest of the Rugby World Cup wave, he was inspired to do a course in sports management for business. After this, he went on to study marketing. After finishing his studies in Cape Town, Bradley decided it was time to travel. When he needed to earn a living in the United Kingdom, he found a position at a law firm. Not exactly what he'd planned as a career move, but he stayed there for two years before returning to Durban to take up a corporate regional marketing position. This rich and varied experience has stood him in good stead in running a sports management company. And in 2004, when he found himself retrenched after a corporate restructure, Bradley decided it was time to start B-Active Sports, with a plan for a single sporting event as his starting point. Before long, Bradley had grown his portfolio to running 20 small events a year, but he realised that it made better business sense to focus on the more successful events, with potential to grow. Building on these allowed him to build on economies of scale, growing his priority events in terms of participants, profitability and reputation. A pivotal point in the growth of B-Active Sports was in 2011, when the company secured its first major corporate sponsorship. This not only provided a new revenue stream, but also opened the door for future growth. But while this marks a career highlight, Bradley gets a great sense of accomplishment from watching competitors in his events grow in skill and competitiveness over time, with several having started as novices and growing into international, professional athletes. As Bradley points out, he and his team have managed to combine their work with their passion, so it's easy to love their jobs and deliver with commitment and dedication. Bradley's focus is on his clients, the athletes they serve, and his team. Damian's leadership style is collaborative. Teamwork is important to him and while recognising his role in creating the company vision and the energy to make it happen, he believes in leading from beside his colleagues. "B-Active Sports is a small company. My goal is to grow the team in terms of confidence and competence. I ensure my staff feel secure in their jobs, but at the same time I keep pushing them to develop themselves. I believe this gives them a powerful sense of purpose and job satisfaction. And that's good for them - and for the business." "Right now, I see potential in events outside of our traditional area of strength, and we'll be looking to expand into new areas." Unsurprisingly, Bradley is a keen sportsman. Before starting B-Active sports, he had been a committed athlete for eight years, competing in triathlon events at national level. This formed his approach to his events. "My own experience as a competitor has always given me the drive and insight to create events from an athlete's perspective. It guides my decisions on the right events to stage, and the various avenues to pursue in my business." While no longer competing at national level, he is still very active with a great love of surfing, mountain biking and road and trail running. Bradley is also a dedicated father of two (his seven year-old daughter and five year-old son), and rates getting married ten years ago as one of the best decisions he's ever made. HEAD OFFICE Physical Address: 8 Sandy Lane, Everton, Kloof, 3640 Tel: +27 (0)67 198 6737 E-mail: info@bactive.com Website: www.bactive.com Up Home Up B-Active Sports Latest News Damian Bradley Leaders Profile B-Active Events is the name behind many popular sporting events across South Africa and this event management company is a formidable player in the public sports industry in South Africa. From relatively modest beginnings, the company has grown dramatically. Founded in 2004 by Damian Bradley, the first B-Active event was the 2005 Belgotex Cycle Race in Pietermaritzburg. B-Active Events now owns and manages several national public sporting events, including the Ultra Tri Series, the TinMan Series, Umngazi Pondo Pedal & Run Stage Race, and the Quest South Africa Series. They also own and manage a few regional expos which attract retailers and customers from around South Africa. B-Active works with major corporate sponsors and local municipal departments to stage these events and expos. The company has been actively involved in almost every major public sporting event in South Africa, with an enviable list of premier sporting events across a wide range of sporting codes, where they manage sponsorship contracts and logistics for specific areas of the events. These include: • Tour Durban Cycle Race • Ironman 70.3 • 94.7 Cycle Challenge • Cape Town Cycle Tour • 5FM Energade Tri-Series • East Coast Radio/Discovery Big Walk • Amashova Cycle Race • Comrades Marathon • Spar Ladies Race • Challenge Cape Town Professional Approach The sporting events market is dynamic and constant change and rapid growth offers great opportunities. But it also demands ongoing innovation and product redesign to stay ahead. B-Active believes their success is based on the right mix of tradition and new ideas. As Damian Bradley points out, “Because our work is fused with our passion, we can’t help but really enjoy what we do. This passion for our industry shows in our attention to detail in planning for each and every event. Being an athlete, I know what competitors look for in an event and what they need pre, during and post events. This insight assists us with our event planning and decisions, to give our competitors what they need and when they need it.” For B-Active Events, a professional approach to sports management is essential to their success. This drives all facets of the business, from delivering seamless, well-managed events, to valuable brand exposure for sponsors, and even legal compliance, as all sporting events must comply with the new Sports Safety Act. The development of new events and growth of existing events are key objectives for the business and demand effective marketing. Growth, however, adds complexity, and first-rate logistical planning and execution are therefore essential to the company’s success. Participant experience is critical to the sustainability of each event – and the growth of B-Active Sports – so a well-run event is not negotiable. This a core competence for B-Active Events, with significant experience across various sporting codes. Delivering Branding Opportunities B-Active Events also supports clients with strategic planning for branding opportunities and promotional requirements. The company has grown to including event branding teams and supplying and managing corporate branding materials on behalf of their clients. Services include: • Event concept and origination • Event management • Event logistics • Branding management • Sponsorship activation • Brand activations • Online entry systems • Registration solutions • Design and supply of branded collateral • Storage and return of branded items • Stand design and supply • Expo activations • Personalised race support crew Shop B-Active recently launched the race apparel (and other) brand I AM ACTIVE which is an extension of its passion for events and adds another dimension to the business. www.iamactive.co.za Part of the Community B-Active Sports has a strong community spirit and aligns with local charities and schools for their events, usually looking to support local school trusts and Rotary charities, but the company has a particular loyalty to CHOC, the Childhood Cancer Foundation, and have supported them frequently over the years. “We look forward to bringing your brand to life or giving you an outstanding experience at one of our events,” says Bradley. HEAD OFFICE Physical Address: 8 Sandy Lane, Everton, Kloof, 3640 Tel: +27 (0)67 198 6737 E-mail: info@bactive.com Website: www.bactive.com Latest News Company News Blog Keep up with the latest trends and insights. Check out our blog today! Read More Home Facebook X (Twitter) WhatsApp LinkedIn Pinterest Copy link

< Back Next Brian Howarth Brian Howarth is the chairman of the Magnet Group Brian Howarth is the chairman of the Magnet Group. An electrical engineer by profession, Brian pursued a diploma in electrical engineering in the 1970s at Durban Technicon, followed by an electrical government certificate. Brian spent the initial decade of his career at the Durban Electricity Department. “They offered me a bursary, and I had to commit to a ten-year contract,” he explains. “When that was up, my father, who had started a business called Magnet Industrial Supplies, asked if I wanted to join.” His father, eager to retire and enjoy life, saw this as a prime opportunity to transition the family business, now Magnet Group, to the next generation. “It happened just like that,” Brian notes. “I’ve been at Magnet now for 38 years.” Over nearly four decades, Brian has watched the business adapt and grow. “Today, we’re focused on servicing the industrial sector in KZN,” he says, listing a client base that includes multinational companies in food and beverage, steel, aluminium, pulp and paper, and sugar industries. Magnet, a specialist electrical engineering firm with a trading arm, is one of Schneider Electric’s major partners in South Africa. “We’ve been working with Schneider since we started, selling their electrical switch- gear and control components,” he shares. When Eskom’s electricity supply began struggling to meet demand, Brian saw an opportunity. “We put together a team of engineers and proposed energy-saving solutions to our clients,” he explains. Eskom, through their Demand Side Management programme, supported these initiatives, funding upgrades like LED lighting and motor efficiency improvements. Brian recalls, “For five years, we worked on hundreds of projects with Eskom and won several energy efficiency awards.” This shift marked Magnet’s evolution from a component supplier to a solutions- based enterprise, now encompassing a trading company and an engineering company with a team of twelve engineers and five project managers. “We audit, engineer, and implement electrical and lighting solutions,” Brian added that Magnet’s work has expanded to solar PV projects as more clients pursue off-grid solutions. He feels pride in the impact Magnet is making, especially as industries transition toward greener energy solutions. PASSION FOR INNOVATION Brian’s passion for innovation and engineering drives his curiosity and eagerness to explore new challenges. “I love technology,” Brian admits with a grin. “A lot of my friends call me the gadget man.” He’s quick to point out, however, that his focus is essential in business. “It’s about understanding clients’ needs, not just pushing what excites you,” he says. Brian also appreciates the transition to digitisation, finding joy in brainstorming with his team and developing solutions together. Reflecting on his journey, Brian is proud of Magnet’s growth and the team of 140 people he has built. “Our staff is everything,” he emphasises. “Seeing our employees grow and thrive is incredibly rewarding,” he says, proudly sharing that all staff now have medical aid with access to private healthcare. The company celebrates achievements together, with outings and team-building activities. “We took everyone on an MSC cruise once,” he recalls with a smile. However, Brian recognises that young employees today have different expectations. “They want instant success,” he notes, requiring Magnet to adapt its approach to career development. “Success inspires me,” Brian states simply. He is motivated by seeing Magnet’s positive impact on employees, clients, and the environment. “I hate losing,” he admits. Magnet has even taken cues from the Springboks’ strategic approach, analysing competitors and devising well-rounded game plans to improve their chances of success. In the future, Brian envisions Magnet as a top solutions provider in the electrical engineering space. “We’ve set clear goals for the next five years,” he says, adding that quarterly town hall meetings ensure everyone stays aligned with this vision. “We work hard to provide our team with a clear roadmap for growth,” Brian explains. However, government regulations can create obstacles, he notes, especially when trying to bring in highly skilled foreign specialists. For Brian, managing cash flow as a privately owned business has also been an ongoing challenge. “You always need enough in the bank to cover salaries and creditors,” he shares. During periods of financial strain or when significant clients faced difficulty, the pressure was intense. Magnet learned to diversify its client base, ensuring no single account comprises more than 15% of revenue. His daughter’s MBA research has guided them to focus on a narrow band of core strengths, resisting the “death by opportunity” approach of spreading too thin. A CONSCIOUS CHOICE Brian’s decision to step back as managing director was a conscious choice to prioritise family, health, and enjoyment. He speaks of balancing his “triangle” – money, time, and health. “When you’re younger, time doesn’t feel as limited,” he muses. But now, at 67, he aims to make the most of each day, embracing both business and personal pursuits. “I’m proud that I’ve kept my family close throughout my career,” he says. Married for over 40 years, Brian values this achievement as much as any professional success. Brian draws inspiration from his family as well. “Seeing my daughters succeed inspires me,” he says, His daughter Nicole now plays a vital role in the company, reflecting the family’s continuity in Magnet’s leadership. Speaking of his father, Brian says that he was his greatest influence. Describing him as “a gregarious character” who always viewed the glass as half-full, Brian adopted his father’s optimism and resilience. “He taught me to hang in there and face challenges head-on.” Brian has also looked to influential global leaders for inspiration, including Richard Branson. “It’s been quite lonely at the top,” he admits, “but I’ve tried to emulate the qualities of successful leaders.” Brian’s personal motto is to “live every day and never miss an opportunity.” Whether in business, health, or family life, he strives to embrace each moment fully. “I take on challenges, brush off the bad days, and try to live a fulfilling life,” he concludes, grateful for a career that allows him to combine passion, family, and purpose. Previous Next

< Back Next Andrew Barnes Andrew Barnes is the owner of Barnes Properties Andrew Barnes, the owner of Barnes Properties, specialises in residential and retail property development in and around the Pietermaritzburg area in KwaZulu-Natal. Andrew was schooled in Pietermaritzburg and initially followed in his parents’ footsteps into conservation. His first job, at 18 years old, involved running an anti-poaching unit, but Andrew quickly realised that his passion lay elsewhere. “Animals don’t speak back, and I enjoy working with people,” he reflected. This marked the beginning of his journey into the property industry, a field he entered “by absolute default” over 30 years ago. His early mentors played a crucial role in his development, particularly his parents, who were government employees. One of his first employees was his mother, a situation that added some pressure to his early career. “If I didn’t pay her salary, she’d probably kick me out!” he quipped. SPORT AS A FOUNDATION Andrew’s passion for sport has influenced his business approach. Over the years, he has participated in numerous events, including half a dozen Duzi canoe races, nonstop Duzis, the Comrades Marathon, mountain bike races, and has climbed some of the highest mountains in the world. “Things that I’ve learned from sport are probably some of the greatest lessons that I’ve learned outside of the business world,” he said. “Things like tenacity and making a plan; because to a large degree, as with sport, the business environment requires absolute zest and a need to come out on top. That doesn’t mean you need to get one over anybody else. It means that you’ve got to work with people.” This belief extends to his leadership style. Andrew emphasises the importance of leading by example and fostering an environment where everyone feels valued and motivated. “You’ve got to constantly look for a balance between big decisions and careful thought,” he noted. His approach recognises that people are motivated by a variety of factors, and that as a leader, you must be willing to take risks, make difficult decisions, and remain humble in the process. “Working hard and being prepared to do anything that you ask people to do creates a strong foundation for trust and respect,” he explained. NAVIGATING CHALLENGES Andrew’s involvement in the community extends beyond property. When his children started school, he became involved in education, initially serving on the board of Cowan House, a local independent school, and later the regional committee of South Africa’s Independent Schools’ Association. A challenge Andrew faced was during the Covid-19 pandemic in 2020. The first confirmed case of the virus in South Africa was linked to Hilton, a neighbouring town, and the infected individual’s children attended Cowan House. This situation placed Andrew at the centre of a crisis that required action. “Engaging with various ministers, the community, and the media was probably one of the most trying times in my life,” he recalled. “I think I navigated the crisis well for my community of people. A lot of my upbringing has been one of engaging with people and sorting out problems off the front foot, and that’s what I’ve tried to do constantly.” Andrew’s believes that success is not just about personal achievements but about contributing positively to society. “My why is that I think that you owe it to society and to yourself to be the very best at whatever you do every minute of the day,” he explained. “I deliver on my mandate, for all those people that I work with.” His approach to business and life is shaped by a genuine love for people. “I believe that I have the ability to deal with a plethora of people from different backgrounds, from captains of industry to bricklayers and plasterers, who need to be heard and understood,” he said. “The best advice I’ve ever received is to face things head on... And in life, you need to love people for where they are at and laugh. I think that’s incredibly important. These three things have helped keep me real, kept me grounded and enabled me to work with different people constantly.” A CRITICAL SKILL Andrew’s leadership style is also characterised by his emphasis on listening. He believes that truly hearing what others are saying, as well as what they are not saying, is a critical skill. “The ability to listen is probably the greatest, most undervalued skill,” he emphasized. “It’s something I’ve learned and I don’t always get right, but I work at it every day.” In the challenging environment of first-generation property development in South Africa, Andrew has faced significant obstacles, particularly when competing with larger, more established players. “There’s a lot of really deep pockets, and you are often on the outside looking in,” he admitted. “But the best way to combat that is to work hard, work honestly, and face challenges head-on.” Andrew works at keeping up his team’s morale by understanding that you need to be human because people don’t follow robots. “That means you need to be humble, caring, conscientious and genuine. If you apply those traits, the right people will follow you. And people will put themselves on the line for you.” Andrew is inspired by people who have built businesses from the ground up. “Anybody can buy an asset; not everybody can create one,” he stated. He holds a deep respect for simple, hardworking individuals who often must overcome significant life challenges. “You can learn an exceptional amount from simple people,” he says. Looking ahead, Andrew is optimistic about the future of business in Pietermaritzburg and the Midlands, which he believes has significant potential for growth, especially with the rise of the middle class over the past few decades. He sees opportunities for those willing to work hard and collaborate with others. “You’ve got to decide whether you’re a half-empty glass or half-full glass kind of person,” he said. “And I’d like to think that I’m the latter.” Andrew’s motto, “Pitch up at the start line and put your ears back,” captures his approach to life and business. He advocates giving your best effort in every situation, regardless of the competition. Previous Next

King Shaka International Airport King Shaka International Airport King Shaka International Airport This is a great place to add a tagline. I'm a paragraph. Click here to add your own text and edit me. It's easy.

< Back Next Mark Gounder Mark Gounder is the chief executive officer of Hulamin Mark Gounder, chief executive officer of Hulamin, a prominent JSE listed company based in Pietermaritzburg, credits much of his success to his upbringing. He proudly describes himself as “a testament to the saying that it takes a village to raise a child.” Reflecting on his early years, Mark says, “I was fortunate to grow up in an environment where people genuinely supported my growth. This culture of care helped shape my career and allows me to give back in meaningful ways.” Mark’s journey has been guided by two core principles: “First, no matter your circumstances, respect is paramount. Second, avoid a victim mindset – always believe that you have the power to improve.” For him, personal growth is not measured by wealth but by purpose. “I believe we all have a unique purpose on this earth. For me, it’s clear: I was born to create value for others,” he shares. This belief fuels his desire to positively impact the lives of those around him, both at work and in his community. Due to financial challenges, Mark couldn’t pursue full-time studies. “I didn’t have the means to study full-time,” he recalls. “I started my career as an apprentice at Pep Stores, where I learned the basics of entrepreneurship and leadership at just 19, while others my age were still in university.” Mark’s first opportunity in the finance field was as a cost clerk at Illovo Sugar in 1995, the same company where his father worked for 36 years. “I was thrilled. I had an office, a phone, a computer, and they even covered my further education,” he explains. Within five years, he earned his BCom degree in Financial Management, Accounting, and Tax and advanced into a management accountant role, progressing through three positions during that time. LEADING HULAMIN WITH A VISION Mark commented that he sees his role as an opportunity to create value for Hulamin’s over 2500 people and the surrounding community. “If we think about it, with four people per household, we’re positively impacting around 10,000 people, not to mention our local suppliers and the broader Pietermaritzburg community,” he notes. “How many people can say they get to go to work, make a real difference in people’s lives, and get paid for it?” Mark believes that success comes from cultivating a culture of empowerment and accountability. “Leadership is about making bold decisions and being prepared to deal with the consequences, but always having a plan,” he asserts. “With the right plan, anything is possible.” Honesty and authenticity are also at the heart of Mark’s leadership style. “People think leadership starts when you walk into the office, but you’re a leader all the time – it’s about being yourself,” he says. Mark values open communication, taking time to listen and share his own experiences. He emphasises the importance of collaboration: "Leadership isn’t just about giving orders. It’s about taking people along with you on the journey.” For Mark, empowering his team means fostering a culture of accountability. “If you want to be empowered, you need to accept the responsibility that comes with it. You must take ownership of both the successes and the challenges, and always have a plan to keep improving.” LESSONS IN RESPECT AND PERSEVERANCE Mark’s father imparted valuable wisdom that still guides him today: “He taught me that no matter what you achieve in life, you must always respect others,” says Mark. Another key lesson was the power of believing in your dreams: “If you can dream it, you can achieve it.” When asked about his greatest achievement, Mark doesn’t hesitate: “Meeting my wife is the best thing that ever happened to me. She has been my rock, standing by me through every challenge.” Together, they have two sons, forming a close-knit family that reflects Mark’s values of respect and support. “Family is everything,” he says. “It’s not about money; it’s about having strong family values.” OVERCOMING CHALLENGES WITH DETERMINATION Mark acknowledges that one of the biggest hurdles people face, is the temptation to adopt a victim mentality. “It’s easy to find excuses for why you can’t achieve something,” he explains. “It took me 15 years of part time studying to become a chartered accountant, and there were plenty of reasons to give up along the way. Anything is possible - you just have to stay committed to your dream.” Mark has been fortunate to have many mentors throughout his life, from his parents to his first manager. “It wouldn’t be fair to name just one – they’ve all had a profound impact on me,” he reflects. He draws inspiration from Formula 1, particularly the precision and teamwork in pit stops. “No problem is too big if you have the right team around you,” he believes. A VISION FOR KWAZULU-NATAL Looking ahead, Mark is passionate about fostering collaboration to improve KwaZulu-Natal. “Business leaders need to come together and take collective responsibility for making KZN better,” he says. As Hulamin is the largest employer in Pietermaritzburg, he sees the company playing a key role in creating a culture of growth and value creation. DREAM BIG, STAY TRUE Mark’s personal motto is grounded in trust, respect, and the power of believing in yourself. “You can’t lead or be successful without trust, and trust goes hand in hand with respect,” he says. He also believes that no dream is too big if you have the right mindset: “Chase your dream, surround yourself with the right people, and most importantly, believe in yourself.” In closing, Mark shares a reminder about life’s brevity: “There are two certainties in life – you will die, and you will pay taxes. So why not live life to the fullest?” Previous Next

< Back Next Jonathan Naidoo Jonathan Naidoo is the chief executive officer at SmartXchange Jonathan Naidoo is the chief executive officer at SmartXchange. His formative years took place in Port Shepstone on the south coast of KwaZulu- Natal. Thereafter, he attended university in Durban, where he studied to become an educator specialising in mathematics. This background provided fertile ground for Jonathan to springboard into other career opportunities. “I’m a firm believer that education is your biggest liberator and a level of empowerment that nobody can take from you. As an educator you are multi skilled; you become an event organiser, a sports individual, a programme director, and public speaker among other roles,” commented Jonathan. Furthermore, his pursuit of knowledge continued, and he went on to obtain qualifications in economics, geographic information systems (GIS), and in trade and investments. Jonathan was also a politician, serving as deputy chair on two government entities: the Ugu District Council and the Port Shepstone Transitional Council. In 1999, Jonathan was offered a job at the Durban Chamber of Commerce and Industry as head of economics, policy and advocacy. He served five years in that portfolio, until taking up the position as chief operating officer of Trade and Investment KwaZulu-Natal. Thereafter he accepted an appointment by the Austrian company Toll Link to head the tolling portfolio, travelling frequently into sub-Saharan Africa and to Austria, reporting to the head office in Gratz. Consequently, said Jonathan, “It was a pleasure to come back home and to head SmartXchange in 2011.” IMPACT POSITIVELY He says, ‘I think my purpose in my current position is to offer an ‘ubuntu’ solution to startups, caring for and moulding them so that they grow and become sustainable. We’re contributing to economic growth and creating more jobs within communities.” The other exciting part for Jonathan is working with innovative young people with much passion and drive who he can direct to develop amazing solutions. “Working with these young bright individuals that want to impact positively on the quality of people’s lives spurs me on,” he remarked. Speaking of his proudest moments, which Jonathan says are multifaceted, he turns first to 2016 when the then Minister of Science and Innovation, Dr Naledi Pandor, presented him with the innovation award for SmartXchange’s work. Secondly, in 2019 SmartXchange was recognised, by a division of the United Nations, for a global Inter- national Telecommunication Union (ITU) award. “They presented SmartXchange with the award for building a world class ecosystem. The replication modelling looked at incubation based on the metro economy within Durban,” explained Jonathan. Subsequently, SmartXchange has developed a small- town incubator in Port Shepstone, the KwaMashu Township Digital Hub and a Rural Incubation Hub in Bongweni, Kokstad. Their fifth project is on commercialising research material linked to universities. EFFORTS OF A COLLECTIVE Jonathan added that SmartXchange’s journey has been surrounded by top class support teams and amazing staff. “It is never an individual that wins an award, it’s the efforts of a collective and I’m proud to be just one part of that collective, ‘he reflected. SmartXchange’s main asset is its human resources who need exceptional care, explained Jonathan. “It’s a proactive stance because we are a caring organisation. I’m hoping that level of care adds to their motivation.” He added that most of the team were interns that were groomed and have grown along their career paths. Further, the primary means of keeping his team motivated is for Jonathan to lead by example. He explains, “There is no task that the CEO should not be allowed to do. When you do those simple things, the ripple effect goes along the entire staff and the institution as well.” In addition, he says that it is always great to recognise hard work, which is managed via performance appraisals and appropriate monetary compensation. SERVING MANKIND Reflecting on his main source of inspiration, Jonathan says that this comes from his family and from religious teachings about serving mankind and doing good. “If you’re guided by the principle of having a good intention that should motivate you endlessly to continue to reach greater levels of excellence. If you link that up with working with young people, you couldn’t get a better chemistry in terms of keeping going every day.” Jonathan added, “If your purpose in life is unselfishly serving, then your job becomes extremely rewarding. My job is about serving startup companies that want to grow and I’m excited to be a part of programmes that sees impactful outcomes. If you have a selfless view, the rewards are gratifying.” The biggest challenge that Jonathan has faced is when startup companies do not have a good ethical value system linked to corporate governance. “In some instances, these unfortunate situations leads to nasty processes where legal gets involved. When these individuals are forced to exit your programmes, they make negative utterances against the organisation that help them along their startup journey. SmartXchange has an open-door policy where one is free to engage with management to sort out any differences.” Fortunately, these cases number not more than five out of over 600 startups that SmartXchange has supported to date. Looking to the future, Jonathan says that Smart- Xchange’s vision for the next five years and hopefully for all businesses throughout South Africa, is to focus on how to impact positively on the seventeen sustain- able development goals adopted and supported by all countries at the of the United Nations. “Being successful in business is not necessarily having an impressive bottom line in terms of excessive profits. Businesses need to leave legacy projects or statements in terms of what have they done, to leave this planet a better place for future generations.” “My motto and encouragement to all startups is three faceted. Number one, work hard; number two, faith in God; and number three, a little bit of luck. With those three components, I think we’ve got the best formula for a success story,” concluded Jonathan. Previous Next

< Back Next Terry Flack Terry Flack is the Business Success Leader of Cannect Digital Terry Flack is the Business Success Leader of Cannect Digital, a Performance Marketing company based in Morningside, Durban. As the business enters its 11th year, Terry speaks with pride about what has been built, which is rooted in commercial success, and in the culture, longevity and shared purpose that underpin the company. Although his formal title could easily be managing director or CEO, Terry has chosen something different. “We have been very intentional about giving ourselves meaningful titles,” he explains. “My title is Business Success Leader, because my role is about enabling success across the business, not just managing it.” This distinction reflects his leadership philosophy, one that prioritises people, clarity and collaboration over hierarchy. EARLY LESSONS Terry’s educational and career journey began with a defining conversation at home. His father, whom he describes as one of his greatest inspirations, offered guidance that was both humorous and profound. “He said to me, you have three choices. You can make it, you can sell it, or you can account for it. I have seen your woodwork, please do not make it. I have seen your maths, please don’t do an accounting degree. So marketing and sales is the way forward for you, my son.” That advice set Terry on a clear path. He studied at Technikon Natal during the 1990s, spending three years studying full time and working full time in sales. Life then took him further afield. Travels through the United Kingdom, Europe and Asia led him to Australia, where a personal relationship gave him a reason to stay. “I met a girl and had to find a reason to remain in Australia,” he says with a smile. That reason became academic, as he completed a Master’s Degree in International Marketing at the University of Technology Sydney. The degree remains, the girl, not. When asked about his first job, Terry goes back further than most. At the age of 11, as a freshly qualified Scout, he entered a flower bulb selling competition. the support from his wife, Heather. “That experience taught me two things. Do not put all your eggs in one basket, and relationships matter. On the strength of relationships, you can overcome so much adversity.” The prize was a Swiss Army knife, but the real reward was learning how to connect with people. “I walked the posh suburbs of Kloof, knocked on doors, selling f lower bulbs,” he recalls. “That experience taught me how to target my audience, engage, relate and sell. Unbeknownst, this taught me targeting, marketing and solution selling.” These early lessons in showing up, speaking to people and following through would later define his leadership style and entrepreneurial resilience. AFRICA IMPACT Terry is thoughtful when speaking about purpose. “I have explored purpose for many years, and I still do not have a clear definition of it,” he admits. For him, purpose is practical and local before it is grand. At Cannect Digital, this is expressed through a philosophy called Africa Impact. “The pebble in the pond starts in our little place in Morningside, then moves to Durban, to KZN, to South Africa and to Africa,” he says. “If there is a purpose for me, it is to make a meaningful difference to the growth and acceleration of businesses. Ultimately, I want to see the success of this country and I want my children to always have a profound connection to this beautiful country and continent of ours.” One of Terry’s proudest accomplishments comes from outside the boardroom. In 2013, through what he describes as “pure Irish luck and just showing up,” (as well as a lot of training) he qualified to represent South Africa at the ITU World Championships in Triathlon in London. He commented, “Even though I didn’t place anywhere of significance, it was a phenomenal experience and something I will always treasure.” The biggest challenge of his career, however, was far more sobering. Terry once held the licence for a major automotive clothing brand, only to have it abruptly terminated. “We had six weeks to move or destroy stock worth millions,” he says. “It took me about a decade to recover financially.” What carried him through was the strength of his relationships and LEADING THE CANNECT CREW At Cannect Digital, Terry supports his two leaders, Carmin and Nabell (who is now a director and soon to be shareholder of Cannect). They in turn lead the team to deliver results at the highest level. Each team member has three functions, designed to keep them focused on their own path to mastery and growth. “My three core functions, are very clear: relationships (team, clients, suppliers and community), culture (nurturing our exceptional crew to fulfil their true potentiality) and strategy (for both clients and our businesses).” Continuous learning is embedded in the business, with structured learning objectives and incentives. “We are all in it together,” Terry says. “Learning is rewarded, encouraged and shared.” Alongside this, we laugh a lot. We bring our quirks. That is why, along with creating a “Circle of Safety”, we retain such incredible people for the long term. And I am proud of that as it means we are making a difference in the lives of our crew.” Looking ahead, Terry is deeply optimistic about KwaZulu-Natal. Having lived abroad for over a decade, he chose to return because of his deep love for South Africa and his brimming optimism for the province’s potential. My vision for the next five years is that we’re going to see exponential growth and we want to be part of enabling, supporting and driving this growth.” His personal motto captures his philosophy simply. “How do I spend each moment?!” Terry says, “The question is are we spending each moment, moments that we will never get back, by harnessing them for the greatness that is our lives? This doesn’t mean playing full out, all the time. Are we resting consciously, are we spending precious moments with our loved ones, are we nurturing our beings and are we giving our very best to our path to success? Previous Next

< Back Serena Jagadasan Next Growing up in Phoenix, Serena knew people mattered and she needed a career where she could help others. She decided she wanted something in the medical field and settled on radiography and chose to study in Pretoria and it was in patient care that she really excelled When Serena Jagadasan qualified as a radiographer, she never dreamed she'd become the managing director of a retailing group with a staff of a 1000 people. Growing up in Phoenix, Serena knew people mattered and she needed a career where she could help others. She decided she wanted something in the medical field and settled on radiography and chose to study in Pretoria and it was in patient care that she really excelled. She loved her work, and the knowledge that she could make a difference for her patients. However, it wasn't long before she returned to Durban, married Ravi Jagadasan, and began her retail journey. Although neither of them had any retail experience, Ravi had been approached by Spar to open a store in Phoenix, an opportunity they couldn't pass up, and together they set out to grow the business. Now managing director of Starwood Investments and the Star Retailers Group, Serena leads her 'dream team' of 60 managers and a staff of 1000 people across nine business units: seven world-class Spar and Superspar stores, a wholesale bakery and an accredited training academy. She credits her husband with introducing her to the retail world, and describes him as her business partner and mentor. "He really is an exemplary person and an inspiration. I strive to emulate him," she says. She describes her shift from radiography to retailing as simple. "It's all about people. People matter. In radiography, my strength was patient care. In retail, my strength is still caring for people. But now it's my staff and my customers that I care for." The power of emotional intelligence Describing herself as a highly emotional, Serena certainly doesn't see this as a negative. "Women do behave differently in business, because we are emotional beings. And if you have high emotional intelligence (EQ), this is a real attribute. Successful leaders need a high EQ to understand behaviour and motivation, and as an emotionally intelligent leader you can generate greater loyalty and commitment in your staff, and motivate them to give of their best." When Serena talks about her staff her commitment is clear. "I strongly believe that human capital is our most valuable asset and I focus on that. I'm passionate about the people. I care, I show I care, and that's why our business is successful." Apart from the obvious demands of her role as managing director of a successful business, Serena also manages her roles as wife and mother to three boys under the age of nine with assurance. She is confident she has a good balance between work and the rest of her life. "It takes a good deal of planning, time management and self-management, but it's important to get it right and I make it a priority." Serena's an early riser and keeps a regular schedule. She hits the gym first thing in the morning before heading to work. "I'm strict about office hours and work from 9am to 3pm, so I have plenty of time with my boys." She also puts aside time for her husband, and says that spending time together on shared interests makes it easier to maintain their close bond and keep the spark alive. "We both love ballroom dancing so we do that twice a week, and we play golf too." Find your purpose Asked what advice she'd give her younger self, Serena doesn't hesitate. "Find your purpose as soon as possible," she says. "To live a fulfilled, contented, happy life, you need a purpose. Develop a clear understanding of who you are, find your purpose and you can be the highest version of yourself." And Serena certainly knows herself and her purpose. She attributes much of her success to her willpower. "I have the courage to take on challenges, the self-belief to stay the course when things get tough, and a heart strong enough to accept constructive criticism. I have a positive attitude to life and to business, and I accept that even when things don't go my way, I can learn and grow from the experience." Empowerment through education Serena is grateful for her accomplishments, and is clearly enjoying her journey, but she still has two major goals she's determined to achieve: "Firstly, I have a big goal for 2020. I completed a postgraduate diploma in business management a couple of years ago, but now I want to take it further, and I'm embarking on an MBA next year. Secondly, I want to see our employees grow too. Most of our staff have no tertiary education but empowering people is central to their growth, and education is a key part of that empowerment. So it was a clear strategic intent to introduce our Raising the Bar training academy. It is my goal to see that each one of our employees achieves at least an NQF2 qualification, and our academy is a vital part of achieving that goal." Previous Next

The mission of the KwaZulu-Natal Department of Agriculture and Rural Development is to advance sound agricultural practices that stimulates comprehensive economic growth, food security and advancement of rural communities. The Department's strategic objectives are: To provide agricultural support services to farmers in order to ensure sustainable development and management of agricultural resources. To provide veterinary services to clients in order to ensure healthy animals, safe animal products and welfare of people of South Africa. Subscribe Subscribe Agriculture and Rural Development MEC: Bongi Sithole-Moloi Contact details Physical: 1 Cedara Road, Cedara Postal: Private Bag X9059, Pietermaritzburg, 3200 Tel: 033 355 9100 Fax: 033 355 9122 Web: www.kzndard.gov.za The mission of the KwaZulu-Natal Department of Agriculture and Rural Development is to advance sound agricultural practices that stimulates comprehensive economic growth, food security and advancement of rural communities. The Department's strategic objectives are: To provide agricultural support services to farmers in order to ensure sustainable development and management of agricultural resources. To provide veterinary services to clients in order to ensure healthy animals, safe animal products and welfare of people of South Africa. Back to government departments