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Heartstrings, explains Paula, is essentially about uplifting communities, empowering people and connecting hearts. The definition of a 'heartstring' is a vein where blood flows from and returns to the heart, giving life; connecting people's hearts provides a two-way flow of life - those that offer blessing find that they are blessed in turnPaula StrydomHeartstrings, explains Paula, is essentially about uplifting communities, empowering people and connecting hearts. The definition of a 'heartstring' is a vein where blood flows from and returns to the heart, giving life; connecting people's hearts provides a two-way flow of life - those that offer blessing find that they are blessed in turnPAULA STRYDOM is the creative director who, with husband Mike, is the big heart behind Heartstrings Community Project. They seek to cultivate a spirit of belonging and community that they envisage will grow South Africa from strength to strength. Based in Crestholme, the initiatives include Heartstrings Trading Co, Calico Heart Clothing, and Livingstone Nursery where people come together to maintain and grow plants which are sold to fund some of Heartstrings' projects in Crestholme and surrounds. At Pilgrims Rest tea garden, tea and coffee are freely available for all, bringing people from all walks of life together. On Saturdays, cake is sold to cover costs and share the beautiful space with visitors. At the Heartstrings community kitchen, meals are prepared for people in need, including children attending the nearby creche and inner-city people who live on the margins of society - sex workers, addicts, homeless people and those living in shelters. After providing a meal, the Frontier Church ministry, led by Paula and Mike, spend time caring for their emotional needs, as there is often no one in their lives who will hug them and listen to their stories. A bridge between communities Heartstrings, explains Paula, is essentially about uplifting communities, empowering people and connecting hearts. The definition of a 'heartstring' is a vein where blood flows from and returns to the heart, giving life; connecting people's hearts provides a two-way flow of life - those that offer blessing find that they are blessed in turn. Paula's motivation behind the community project is to be a heartstring, in essence a bridge between communities where people feel they're outcast, either shunned or marginalised. Dreaming of building a hall, Paula points to a tent outside and laughs, "That will be a community hall if we can get funds, for people to come together. Sometimes, we just have to start and trust that it will happen; it's an opportunity for someone to put their hand to something and feel that they're doing something for this country, because that's what we're really passionate about." Paula explains that while Mike was working and they were doing well, they weren't drawn to fancy places, but rather to out of town locations. Moved by the difficult times they witnessed, Paula recounted saying, "you know, somebody should do something", which was the catalyst for answering voices from within that said, "Tag, you're it, do something!" And they did. After praying about it, they felt this calling getting stronger and their focus beginning to shift. They realised that while they were telling everyone, "live your best life and dream", they needed to be part of making those dreams possible. And so they started, with the insight that they should begin with what was at hand. They took stock and knew the time was right; they had a bowl of small change that they'd dropped coins into over time, and a gardener who needed change in his life so, with what amounted to exactly R1000 of small change and the commitment of a certain gardener, they took a leap of faith and began. Their inspiration was to 'take something that was rubbish' and from it create something that was beautiful and teach others how to do that too. After raiding dumpsters, and purchasing a few items that fitted their décor design, they went home to begin the process of recycling and repurposing. Paula perceives the overall value as far greater than that of the product itself, as it was symbolic of a changing life. From small beginnings seven years ago, they have many initiatives gaining momentum. Integrity, dignity and respect Paula describes their success as a result of combining their strengths. "I feel it's the respect of men and women working together hand in hand that actually leads to success." She feels they shouldn't worry about chasing success, but rather worry about what their influence is and what their calling is - if they're authentically themselves, and work within the framework of integrity, dignity and respect, at a level of excellence and hard work, success will follow. A work-life balance is integral to Paula's family life-style. "Each day is completely unique, it's quite like it is rest. One day we might be doing something administrative, the next something completely creative, so... we're playing at the same time as working. Our balance is in work hard and play hard; we do it all with the passion of our calling and that is our balance, it's how we've done this for seven years." I would tell my younger self to listen to your intuition... there's a voice inside you that wants to lead and guide you, get to know yourself well, be all that you love and that you're passionate about, and it'll grow and develop from there. Listen to the voice inside of you, and don't be scared to make mistakes. Try things; mistakes are only mistakes when you give up and you don't learn something from them. Every part of who I am today is because there was a young woman who wasn't afraid to try different things. Even if it seems so incredibly diverse, you never know what that's all going to accumulate into. When I look back at all the different things that we were involved in - I feel they are now coming into fruition. Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

THINK is a registered non-profit organisation dedicated to making a difference in the lives of people suffering from tuberculosis (TB) and HIVKristina WallengrenTHINK is a registered non-profit organisation dedicated to making a difference in the lives of people suffering from tuberculosis (TB) and HIVTHINK is a registered non-profit organisation dedicated to making a difference in the lives of people suffering from tuberculosis (TB) and HIV. Consequently, THINK undertakes clinical research, training and health systems improvement with impact both locally and globally. Kristina declares, "As the director of THINK, I often say that I am the cheerleader. We are a big team of people working together to achieve results. My job is to support my team's effective functioning. For example, obtain funding for our work, write grant applications, meet with stakeholders, conduct site visits, as well as establish systems in the organisation to make sure we are able to reach the desired impact." A career change THINK's story starts with Kristina's desire to make a difference in the world and the thought that she was doing that too slowly. "My background is as a scientist in molecular biology, and I felt that I was saving the world one dust-particle at a time." The road from these beginnings to establishing THINK was long winded with a lot of interludes. "After working for ten years as a basic scientist, I had a career change. I wanted to see more impact in the work that I was doing, so I went back to school and studied international health - specifically epidemiology and public health. This enabled me to move to South Africa, and eventually to start THINK seven years ago," she explained. Kristina says that she has been inspired by many people along her life journey. After completing her PHD in molecular biology, Kristina's supervisor, world-renowned Professor Hans Rosling, encouraged her to study at Harvard and truly inspired her to make a difference in the public health field through data. Kristina had saved up money to go sailing for six months from Panama across the Pacific Ocean and her acceptance to Harvard arrived while she was in the Galapagos Islands. However, Kristina said, "I wasn't ready at that time to stop the adventure that I had started." She postponed taking up the offer at Harvard, a prospect which was also nerve wrecking, as she was concerned about how she was going to finance her studies. "However, I was able earn money through sailing a yacht from New Zealand to Alaska, which paid $100 a day that I could mostly save towards financing my studies. The sailing journey was really important in my career and became one of the most interesting door-openers to give me opportunities that I wouldn't have had otherwise." Working in Africa One of Kristina's supervisors at Harvard, Professor Megan Murray, really inspired her career further. "She sent me to work in Africa and gave me the opportunity to set up research at a hospital in Pietermaritzburg and to go for it all on my own. The trust and confidence, from her, was amazing and something that I try to replicate in my dealings with other people." THINK started its first clinical trial in 2013 at Durban Medical Centre with a small research team providing treatment to 12 patients. Since then, THINK has created over 300 job opportunities and provided care for over 140 000 patients in eThekwini. Three new TB drugs, the first since the 1950s, have been developed and THINK is contributing to establishing their best use and bringing them to the market. Furthermore, THINK has conducted research to improve care for drug resistant TB by reducing treatment duration from two years to nine months, which has now been adopted as standard of care in South Africa. THINK isn't resting on its laurels but is working on reducing it even further to six months. "I am amazed at what has been accomplished by THINK as a team, and thankful for the part that I have played. I find it very difficult to take credit for myself. I could never have thought about the things that we are doing at THINK on my own. There has been an organic growth of the organisation and the individuals within have made it into what it is." Purpose finds you The advice that Kristina would give to people is to follow your interests, and your passion will develop itself. "When you follow your interest, you develop a flair and move into a space where you are able to thrive and shine. Through that way, purpose finds you and you are able to make a difference." In reflecting on the role of women in business, Kristina says that she does not think that women need to have a different approach to business to men. "I think that every individual needs to have an approach to business that is reflective of themselves and should be authentic. We need to all strive to learn more. To experiment more, to develop ourselves more. There is not one formula that fits all. We are all different. The most important thing to me is being authentic and true to yourself. When you bring yourself with you into every space you go, there is hardly any energy expense because you don't have to play different characters." Continue to do more good In the future Kristina would love to take her children sailing for an extended period of time to let them experience the awe of the world, and allow self-reflection being removed from the business of our daily lives. She would also want to see THINK sustainable and continue to make an impact in people's lives with the ethos that it was founded on. "I would like for THINK to be a place where people can be their best selves and generate more of the good stuff that we are already doing," she concluded. Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft.Cheryl GovenderCHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft.CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

BURGETTE YARLETT is the founder and owner of Beyond Visible Belief. She is a Master Neuro-Linguistic Programming (NLP) practitioner, life coach and motivational speaker providing one-on-one coaching, couples coaching and group workshop facilitationBurgette YarlettBURGETTE YARLETT is the founder and owner of Beyond Visible Belief. She is a Master Neuro-Linguistic Programming (NLP) practitioner, life coach and motivational speaker providing one-on-one coaching, couples coaching and group workshop facilitationBURGETTE YARLETT is the founder and owner of Beyond Visible Belief. She is a Master Neuro-Linguistic Programming (NLP) practitioner, life coach and motivational speaker providing one-on-one coaching, couples coaching and group workshop facilitation. Her business is her calling to positively transform people's lives and make a positive impact on the world. "I inspire and empower people by equipping them with the tools they need to succeed in life," says Burgette. "I get people to go within and realise they already have all the resources they need inside of them, they are sometimes just disconnected from them." From Broken Bones To Breaking Barriers To get where she is today has been quite a journey. She says it could be summarised as "coming from broken bones to breaking barriers." At the age of 21 she had a successful modelling career. Unfortunately, she had a horrific car accident which she miraculously survived, but was left disfigured, "almost without a face". She had a gaping hole where her nose used to be, one eye socket and her cheekbones were crushed, her jaw broken and palate split in half. Burgette does not dwell on the physical rehabilitation process, which included major reconstructive surgery. She admits times were daunting after the accident, having lost her career, confidence and self-belief. She felt depressed but realised she would stay stuck unless she changed herself. She made a decision not to be beaten by the accident and pulled herself out of a dark hole. She studied, read self-help books, and started to learn to dig into her inner strength, potential, and power. She embarked on a career in the corporate world and was successful, but felt unfulfilled. She says, "I lacked direction, I self-sabotaged relationships, and never felt quite good enough. I started to slip back into depression." Nevertheless, she continued to do research and became fascinated by the possibilities of rewiring and reprogramming the brain. Things came into alignment when she met an NLP coach and trainer. Discovering NLP changed her world. Thanks to the trainer and NLP, Burgette had a personal breakthrough and realised helping others though NLP was her calling. She adds, "I started to understand that everything I had gone through was necessary to get where I am today - inspiring, encouraging, helping and empowering others is what I always wanted to do." She studied to become a certified NLP coach and trainer. This was costly, but worth every cent she says. Burgette says every person she coaches inspires her because they have decided to take action and make positive changes. Her mom, who had Burgette when she was just 17, was her first inspiration. She says the beautiful thing about her mom is her amazing tenacity and strength to find joy and positivity in any situation. Self- Belief Is Key According to Burgette, women don't need a different approach to business to men. She believes it just comes down to the individual's self-belief; it does not matter what age or gender you are. When you believe in yourself, you can tap into your potential, take big actions and create big results. Then results lead to more self-belief and more results. Burgette says that she is very happy with what she has accomplished and where she is. She says we can measure success by the amount of joy we get every day. She has so much joy in her life she sometimes thinks she needs to pinch herself. She is very grateful for her amazing husband and other people that support her. "We cause good and bad things in our lives. There is a principle that there is no failure in life, only feedback on how to do things better next time. It is about learning, growing, and doing it better. If you think about how much there is to be grateful for, you can experience joy every day and do amazing things." The growth of her business has been a blessing, and she is excited about what she will still accomplish and where the business will go into the future. She would like to do more work in schools, instilling better thinking and more empowering thoughts in young people. Burgette remarks that life and work balance comes easy for her. Quality time with her husband, friends and family is important, but she also makes time for herself. She does modern dancing, plays the guitar, and makes sure she finds joy in whatever she does. She says it feels wonderful to do her work. After working and seeing people grow and transform, she feels energised as her work is an extension of who she is. The advice Burgette would give her younger self is simply to believe in herself. She says there are no unresourceful people, only unresourceful states of mind. She says she used to be a people pleaser, and she would tell her younger self to open her eyes to who she really is. Burgette says her journey was phenomenal, but she'd do it all over again. It enabled her to do what she loves, "transforming lives and making a positive impact on the world". Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

MICHELLE GREGORY is the co-founder of Wozani Berg Gasoline (WBG), a diversified logistics group, providing transport, fuel storage, distribution, and supply chain services nationally and in neighbouring countriesMichelle GregoryMICHELLE GREGORY is the co-founder of Wozani Berg Gasoline (WBG), a diversified logistics group, providing transport, fuel storage, distribution, and supply chain services nationally and in neighbouring countriesMICHELLE GREGORY is the co-founder of Wozani Berg Gasoline (WBG), a diversified logistics group, providing transport, fuel storage, distribution, and supply chain services nationally and in neighbouring countries. She is the systems director responsible for all procedures and systems including telecommunications, information technology, and software development. Michelle started off as a teacher before getting married and then worked in the computer industry for three years. Michelle and her husband James got an opportunity to move to the KwaZulu-Natal Midlands where they ran a thriving trading store. When Engen invited tenders for a fuel depot, she and her husband made a joint bid. James had fuel industry training and experience and Michelle had accounting and IT experience. She says, "We were fortunate to be the right people at the right place at the right time" and their bid was successful. They opened a fuel depot in the tiny town of Creighton with a truck, two drivers and a clerk. Despite major setbacks, through perseverance, hard work and building good relationships, the business succeeded and expanded. WBG now boasts a modern infrastructure nationally with more than 200 employees. Michelle says, "To get here today has been a long process, 26 years of hard work, almost like the process of a river from start to end." Say what is relevant and produce results Good and bad life experiences have moulded her, making her a graduate of the University of Life. Michelle is inspired by men and women who have bounced back from hardship and hard times. "Resilient people are able to adapt to change, become stronger and become dynamic leaders in the business world." Michelle believes specific incidents don't make you, rather it is relationships and being able to change as life moulds you that matters. People are very important to her and so good relationships between them are necessary. She feels fortunate to have a support system of family and friends who have been with her all the way. Being a woman in a male-dominated industry meant Michelle had to learn the hard way to stand up for herself. Being the only woman around a table with men set in their ways requires bringing an art to negotiations. As Michelle likes to produce something tangible quickly and efficiently, she found it is better to say less, be clear and only say what was relevant to produce results. "Working in a man's world is tough for a woman," she says, "you have to learn to read men, and then you have to use the advantages for your benefit." Leave work behind Balancing work and family life have been important, but not a problem for Michelle. "I am very clear that when I leave the work premises, I leave work behind. It's my saving grace," she says. When Michelle and James started the business, they had three toddlers and Michelle's time had to be divided. She believes, "Being a mom is the most humbling and precious gift that a woman can have in life". Motherhood grounds her and gives her purpose. It gives her balance in the work and life scenario says Michelle. Be patient, humble, and bold If Michelle could give her younger self advice, she would say three things. Firstly "Be patient, slowly-slowly catch the monkey" as she had been impulsive and wanted to get things done very quickly. "Set your goals and know that you will get there eventually if you are resilient. Success does not happen overnight unless you win a jackpot." Secondly, she would tell herself to be humble. "Life throws curve balls at us, so enjoy the good times and be grateful for them, because they can be taken from you in an instant." She relates that there were times at WBG where they had to pick themselves up, dust themselves off and get back in the saddle. "Being humble is about knowing you are never so good that nothing will go wrong." Lastly, she would say "Be bold". As a young mom she battled to express herself, "but years later I can sit around any boardroom table, rely on my gut feeling and with integrity say what I need to say." This is important, she thinks, as young people tend to hold back and not say what needs to be said. The best is yet to come Michelle is not content with what she has achieved and says that her best is yet to come. She has been privileged to be part of WBG and aims to leave it a sustainable, well-oiled machine that can function without her. She believes in giving back and through WBG assists schools, supports an orphanage and gets involved in social projects. Though modern technology, WBG offices are becoming green. Now she would like to start something on her own and says that it's never too late to start something new, she is ready for a challenge. Michelle has a passion for women in business and wants to create a business network run by women who own their own businesses. Michelle is poised to do so right now, but "Even baby eagles need a push to fly!" she concludes. Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

Shamla is an experienced lawyer who has been in practice for 22 years. Her practice provides a wide range of legal services, with a team to back up the firm's various divisions, with its focus being commercial and civil litigationShamla PatherShamla is an experienced lawyer who has been in practice for 22 years. Her practice provides a wide range of legal services, with a team to back up the firm's various divisions, with its focus being commercial and civil litigationSHAMLA PATHER is an attorney, and the sole owner of her practice, Shamla Pather Attorneys, which is based in Umhlanga Rocks. Shamla is an experienced lawyer who has been in practice for 22 years. Her practice provides a wide range of legal services, with a team to back up the firm's various divisions, with its focus being commercial and civil litigation. Shamla also has experience with family law, a sphere which she specialises in, this work is on a referred based, where she is solicited for her niche expertise. Shamla practices all over the country and also has a variety of international clients. Shamla's upbringing and family life was simple and humble, and this set the tone for her to want to succeed. Whist she has done well as an attorney, her humility and simplicity are obvious traits she possesses. She has not forgotten her days of living in Chatsworth, where she grew up as the youngest of four children. With three older brothers she learnt to play rugby and soccer at a young age and became a football fanatic. Her dad, a manufacturing jeweller was a weekly wage earner, Shamla found that he was still paying off her brother's university fees, although he had been seven years ahead of her, when she completed matric. This was a turning point in her life as she knew that to succeed, hard work and commitment was required. An amazing woman Shamla attributes her success and hard work to her late mum. She is emphatic that her mother remains the most amazing individual she has encountered. Her mum passed away during Shamla's final year at university, which was very traumatic. Her father's death followed just four years later, whilst she assumed the role of mum at home. She says, "Every accolade, every milestone achieved, I dedicate to my mother. She still inspires me to be the best that I can be." Shamla adds that her mother was not formally educated but she taught her values and doing things the right way irrespective of fear or incrimination. The attitude that athletes have inspires Shamla daily. She was an athlete at school and an athlete's focus gives Shamla strength and exhilaration. "Anything can be achieved with hard work, determination, and dedication". The start of any problem is like a race and you must focus on what the last 50 metres will bring. If you have done your preparation and you are confident, natural endurance will take over and you will succeed. Uplifting others In evaluating what she has accomplished so far, Shamla says that she is content but looks at achieving more in the social environment. Having come from a disadvantaged background, she is a champion of women's and children's rights. It is a most rewarding feeling when you have made a difference in someone's life. Shamla does not believe women should approach business differently to men and she suggests that women adapt to their environment. "Gone are the days that this is a man's world. It is definitely your world, whatever your gender. With the number of opportunities that women have, instead of competing against men, you should just get out there and do what you do. There is no reason to be in their shadow, there is no reason to complain. Being a woman should not be looked upon as a handicap but rather a compliment. When I went for my first interview for articles of clerkship, I was offered a secretarial position with more salary, as I was told that I looked the part of a secretary, more than that of a lawyer. I was not deterred." And now Shamla confidently says that she has won many matters against that firm. Shamla is the patron of several organisations and she makes it her duty to assist where she can. She contributes to the upliftment of the society by doing pro bono work, team building, and fund-raising. She is happy to get her hands dirty and says to have accomplished something for your community means you are leaving behind a legacy. Shamla achieves a healthy work-life balance and she credits her husband for this. "Despite him being a busy medical doctor, he is helpful and stands by my side, allowing me to do the things that need to be done." He is her biggest admirer and has encouraged Shamla to break boundaries and not to be afraid. That's rare and she appreciates his unselfish commitment. Family time is family time She has a good support system but thinks that her background of becoming a mum at an early age to her siblings allows her to juggle work and home. Her family, including her daughter Jayde, has adapted to a schedule that works for everyone. Jayde is the light of Shamla's life and to date her biggest and best achievement. Jayde is adoring of her mother and equally proud of her. Jayde says, "Whatever needs to be done, mum makes a plan". If she had to go back to her younger self, Shamla would have told the person she was in her thirties: "Have another child. Children make life fun, keep you younger". Shamla and Dan are blessed to have Jayde, their only child and the reality that she goes away from home to university is a lonely thought. Shamla feels she was selfish to Jayde in not having another child, as the beauty and bonds of siblings is priceless. Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

CINDY NORCOTT is the owner of Pro Appointments and Pro Talent, which are recruitment agencies that she has had for the past 25 years. She is the founder and chairperson of the Robin Hood Foundation, a charity that was formed in 2005. Cindy is also a motivational speaker, business coach and the author of the best-selling book, "How to be Unstoppable".Cindy NorcottCINDY NORCOTT is the owner of Pro Appointments and Pro Talent, which are recruitment agencies that she has had for the past 25 years. She is the founder and chairperson of the Robin Hood Foundation, a charity that was formed in 2005. Cindy is also a motivational speaker, business coach and the author of the best-selling book, "How to be Unstoppable".CINDY NORCOTT is the owner of Pro Appointments and Pro Talent, which are recruitment agencies that she has had for the past 25 years. She is the founder and chairperson of the Robin Hood Foundation, a charity that was formed in 2005. Cindy is also a motivational speaker, business coach and the author of the best-selling book, "How to be Unstoppable". She launched her first company in a spare room of her parents' home with an old desk, a couple of chairs, a telephone, fax machine and typewriter. "I started my business at 23 with R2 500 in my bank account, and I have never had to touch that money. I have never applied for a loan and I have been blessed to have been able to increase my profits year on year," said Cindy. Surrounded by amazing people Cindy attributes her success to hard work, being exceptionally disciplined and surrounding herself with "amazing" people. She thinks that having free office space at her parents' home and having their emotional support helped. Failure she says was never an option. Although her business was from home, she would wake up, get dressed and start work at the same time every day. I loved what I was doing, and I was having fun." Cindy reflects that she was also inspired by many of her friends in business who are all very different but who share common values and character traits. These include courage under pressure, resilient spirits, positive outlooks, massive energy reserves, servant hearts and when things are down, they have a sense of humour to rely on. Building a business was not easy and, Cindy points out, with success came growth and she had to learn new skills. "I lacked general business and accounting skills when I started, and I had a very steep learning curve to get my head around the figures. Two years into the business, I obtained the services of a business mentor, Andrew, who helped me for about three years with advice and business strategy." Cindy has always been fortunate in having good staff in her company and says that they have been instrumental in the success of her business. Making a difference Apart from her energy-charged motivational and inspirational speaking engagements and appear-ances, she is most proud about the contribution she is making to the community through her non-profit organisation, the Robin Hood Foundation. The Robin Hood Foundation which was launched 14 years ago runs projects such as Love the Babies, Bless a Granny and Grandpa, Hope Breakfasts and Gogo Bags. "We host entrepreneurial conferences and parties for schools with children with special needs. We run more than 100 projects per year and our focus is helping people in need. As the name suggests, we take from the rich and we give to the poor. Through our work, individuals and organisations are making a difference," said Cindy. The Foundation is managed by a paid coordinator, Kim Griffith Jones, who is dedicated, highly organ-ised, passionate and multi-talented. Her skills are combined with an enthusiastic team of volunteers and a committee who work tirelessly for free. All of this makes the charity work smoothly and seamlessly. Work-life integration Speaking on gender differences in business, Cindy says that she does not advocate separating the world into men and women. "I think that business people need to create an approach that works for them. They need to work it out according to their circumstances and be prepared to be flexible and adapt. Sometimes, women tend to have the lion's share of household responsibility, so they have to juggle responsibilities a lot more and often have less time to work on their businesses due to family commitments. I do not however, think that this necessarily applies to all women." In her day to day business life Cindy prefers to think of achieving a work-life balance as work-life integration. "Sometimes, at work, I make personal calls and do some personal tasks and often at home, I am working. I plan my working day around my daughter's school schedule so that I can fetch her most days of the week. I don't think I have the balance right, but I am consciously working on my wheel of life, trying to achieve in all areas. It is a constant struggle for me," she commented. Think bigger Her struggle to achieve is reflected in her desire to believe in herself and think bigger as she knows she has what it takes to be a success. The advice that she would give her younger self is to have more fun along the way. "I would also tell myself to set better boundaries as I often say yes to too many requests for my time and energy. I would tell myself to be more assertive and not worry too much about other people's opinions." While Cindy is very happy with her achievements to date, she continues to strive for more success. "I think it is engrained in my DNA to want to out strip last year's self, so I always set goals for each new year that take the previous year's achievements to the next level. I would like to publish my second business book next year and I would like to grow my international and national speaking business." Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

A Durban girl through and through, Tarryn has travelled the world sourcing products for South African consumers. After four years working at an antique shop, she joined a merchandising company where she worked with buyers who sourced product for Game and DionTarryn TaitA Durban girl through and through, Tarryn has travelled the world sourcing products for South African consumers. After four years working at an antique shop, she joined a merchandising company where she worked with buyers who sourced product for Game and DionTARRYN TAIT imports homeware and furniture from China, India, Malaysia and Brazil, supplying national retail clients and selling online direct to consumers. A Durban girl through and through, Tarryn has travelled the world sourcing products for South African consumers. After four years working at an antique shop, she joined a merchandising company where she worked with buyers who sourced product for Game and Dion. When one of these buyers started her own business, she head-hunted Tarryn to join her, and sent her off on her first trip to China to source homeware items. Two years later, the Coventry Group of Companies decided to open a new homeware division and approached Tarryn to set it up. Initially apprehensive because of her lack of experience in running a business, she soon realised it was a great career opportunity. They'd also offered her shares, making it even more enticing. And, as her husband pointed out, if she didn't like it she could always find something else. Keeping a principled perspective, Tarryn was careful to ensure there was no overlap with her previous company and joined the Coventry Group in 2008, setting up Colindale Trading, focusing on office furniture and securing Makro as their major client. Realising the risks inherent in over-reliance on one client, Tarryn soon branched out and began supplying other customers, including Game and Woolworths. Focused on growth, It wasn't long before Tarryn identified the potential of online shopping, and introduced an online store that rapidly proved successful, and now accounts for approximately 45% of turnover. After almost a decade, Tarryn realised that she wanted complete control of the business. The Paruk family, owners of the Coventry Group of Companies, had supported her throughout, but in real terms she was running the business with minimal input and wanted to do it on her own. After lengthy negotiations, the sale of the business was finalised and Tarryn took over Colindale Trading in 2018. It's all about people "People are my thing," says Tarryn, "and if I know one thing for sure, it's the people I've met along the way that have made the difference in my success. Yes, I work hard and I'm an over-achiever, but I couldn't have done this on my own." And with each career move, she's maintained relationships with previous colleagues and been able to move on and up without jeopardising those who have supported her and created opportunities for her. Which is probably why she's stayed in the same premises, renting from the Coventry Group. And her staff is equally loyal to her - her right hand woman has been with her for eleven years - and she maintains friendships going back to her school days. Focus on the positive At the age of 21, Tarryn was involved in a hit and run accident that almost left her crippled. She and another lady stopped to help victims of an accident, and a car, perhaps mistaking the accident scene for a roadblock and trying to evade it, mowed into her. Told she would be unable to walk for two years, she remarks that she surprised herself - and everyone else - by how well she coped. Downplaying the permanent damage and pain, she chose to focus on the positive. "I could have died, so learning to walk again wasn't such a big deal. It was merely an obstacle to be overcome." Happily married, with two children, Tarryn says her children inspire her to be a better person every day. "I think about the values I want them to learn, and I realise I need to live those values to teach them." But while family life is integral to her happiness, she admits that she doesn't have a good work-life balance. "I'm a people-pleaser and an over-achiever, so I take on too much." She's joined the Durban Entrepreneurs Organisation and says she's getting better at balancing her life. "We hold each other accountable. I can't meet every month complaining about my lack of balance; they won't let me get away with that - they'll demand to know what I'm doing about it!" Tarryn's happy about what she's achieved so far. "But there's a lot more I want to do. Specially in terms of contributing to and improving the lives of others. I haven't even scratched the surface yet." She says there's a lot of advice she wished she'd been told when she was younger. "Most importantly, don't be so hard on yourself when you fail. Learn the lesson and move on. If I'd learnt to do that sooner, I'd have saved myself a whole lot of stress." Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

As Wealth Head for Standard Bank Group in KwaZulu-Natal, Mano Singh is accountable for four business units that contribute over R600 million to the provincial revenueMano SinghAs Wealth Head for Standard Bank Group in KwaZulu-Natal, Mano Singh is accountable for four business units that contribute over R600 million to the provincial revenueAs Wealth Head for Standard Bank Group in KwaZulu-Natal, Mano Singh is accountable for four business units that contribute over R600 million to the provincial revenue. "When I started out, the corporate culture was steeped in race," she recalls. "And I had to work hard to get permission to even participate, where you were consciously and deliberately side-lined even if you were the best candidate. I quickly learned that if I were to grow and succeed in that environment, formal education was key to validating me as a person firstly, while also keeping my mind focused on the future. Education gave me the confidence that I could take on new challenges as they arose. It also allowed me to quickly walk away from any situation that questioned my self-worth." Looking to beacons of hope Mano has always been inspired by the people who were beacons of hope. "There were so many people who were simply born in the wrong era and forced into serving when they really should have been leading." Her father was a big influence on her life, and she learnt from a young age that education was vital. "He taught me that education was the golden key to unlocking any door, and as long as I kept my mind active and learning, that would be the gift that would give me the hope and courage I'd need on my journey in the workspace." But education alone was not enough. He also taught her the value of humility and respect for all, and that when it came to integrity there was no room for compromise. Her mother was also a driving force in her life, bringing another dimension. "My mother was bold, audacious and confident and she made sure I learned that I should never give up, no matter the circumstances." Mano is also very grateful for the support she gets from her husband, and he too has helped define her character. "I'm blessed to be married to a wonderful man who inspires me to remain patient and calm, even when storms are brewing, and he has inspired me to take the lead and fulfil my life's ambition." Declaring work-life balance to be a myth, Mano admits that her journey has not always been easy. "I've had to juggle, trying to balance family and work responsibilities. I've also studied almost continually my whole life while climbing the ladder. I've relocated to further my career and often been pushed out of my comfort zone." Her willingness to take on challenges has been part of her growth, but it hasn't fostered balance. Women should invest in their networks Taking a somewhat controversial stand, she says that women have much to learn from men. "I'm not saying we need to do business in the same way as men," she says. "But leadership can be lonely, and I admire the tenacity with which men form networks that create a structure to carry them through their journey. This helps them maximise their success. As women we're not that good at investing in our networks. But this takes time, and there's no doubt we have greater demands on our time." Being driven and a perfectionist, Mano still looks to the future. "I have so much I still want to achieve," she says, "and I still have a lot to contribute. On a daily basis I see people struggling to navigate their life journey and career path, struggling to make decisions about the way forward, and the trade-offs they may need to make to achieve the success they want." Mano wants to make a contribution here and mentions that altruism gives one purpose in life. And as she relishes the opportunity to mentor a new generation of leaders, she thinks back on her early career. Asked what advice she would give her younger self, Mano is succinct: Be assertive. It's not always easy to stand up for your rights, but don't walk away from challenging situations. Never sacrifice your personal principles; be true to yourself and you will earn respect. Mano points out that when she was starting out, society schooled people to be submissive to partisan bosses. "But had I been more assertive, particularly when I felt that I was deliberately overlooked for senior positions, my journey would have been catalysed in different conditions." Knowledge and education are self-empowering "When I started, I was hungry to learn about leadership and strategy, and I read voraciously. I would buy a leadership book every single month when I was paid. Later on, while I was doing my MBA, I realised that everything I was searching for was encapsulated in my MBA syllabus. I just wish someone had taken me aside early on and pointed me in the right direction - it might have made a big difference in my choices and the trajectory of my career." She acknowledges that each adversity she faced prepared her for her personal journey, and takes pride in never compromising her principles and the respect she has earned in the industry. "And when times were tough, I studied harder. My father's voice in my head kept reminding me that the reward of knowledge and education is self-empowering." Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back

Melinda's major role is to drive the business forward and to ensure that standards and customer service continues to be fulfilled and exceeded. "We view ourselves as the experts in our field. We align ourselves with our clients' staffing needs, tailoring our services offerings to meet their diverse operational requirementsMelinda CooksonMelinda's major role is to drive the business forward and to ensure that standards and customer service continues to be fulfilled and exceeded. "We view ourselves as the experts in our field. We align ourselves with our clients' staffing needs, tailoring our services offerings to meet their diverse operational requirementsMELINDA COOKSON, the CEO of Futurelink, a national staffing solutions company, is unwaveringly passionate about the diverse industry she works in. In 1995, Melinda entered the staffing industry as a business development manager for a national staffing company. Five years later, armed with fantastic training and work experience, she took a huge leap of faith and started her own recruitment agency. "I started without any capital, however I was filled with loads of passion and tenacity to see this dream realised. I was fortunate to be given a small corner in a business friend's office to work from. I put my head down and worked very hard. All my planning took place at night and during the day I made sure that every productive minute was spent sitting in front of the right clients." Since those humble beginnings, Futurelink has grown to have a footprint in most of the major regions in South Africa. Experts in our field Melinda's major role is to drive the business forward and to ensure that standards and customer service continues to be fulfilled and exceeded. "We view ourselves as the experts in our field. We align ourselves with our clients' staffing needs, tailoring our services offerings to meet their diverse operational requirements." Futurelink places skilled people in various positions across a range of industries. "Our Flexible Staffing Division allows our clients to operate their businesses profitably through the peaks and troughs of their production cycles by allowing us to place bulk temps throughout these seasons." Futurelink enjoys a buoyant and well-staffed Industrial Relations (IR) Division wherein they have access to over 30 IR consultants as well as labour lawyers and attorneys around the country to assist clients with matters that may end up at the CCMA or Labour Court. Their Cleaning and Hygiene Division boasts well trained staff to ensure they keep their clients premises and factories spotlessly clean and hygienic. Futurelink's Payroll Division offers an efficient and accurate payroll service to their clients. "Futurelink's success to date has been based on service. As a business owner, I have made it my priority to ensure that exceptional staff are interacting with and supporting our clients. I remain passionate about the industry I operate in and my hands on approach to ensuring that my staff go over and beyond to ensure client satisfaction will remain an integral part of Futurelink's ethos." Inspired by ordinary people Melinda says that she is inspired by ordinary people who have faced adversity and have overcome challenges. These are the people we should be applauding. "Helping my clients, inspires and motivates me by offering workable and profitable solutions to sustain their businesses. For many of our clients, we have contributed to their success by placing good, productive people in their businesses. We have watched companies transition through all sorts of changes in the economy and are now running very successful and profitable businesses." Manage people upwards In addition, Melinda recognises that her company's success can be attributed to the great team with whom she has surrounded herself. "A business is only as good as the people it employs. Over time I have built an atmosphere of mutual respect amongst my staff, all of whom operate in an environment of integrity. I manage people upwards to make sure that they are doing their jobs properly and really encourage my staff to take ownership of their responsibilities, get involved and make the right decisions." A level of excellence Reflecting on the role of women, Melinda says that she does not believe that women should have a different approach to business to men. "I deal with a lot of men in business and I have never felt inferior or that they are treating me differently because I am a woman. I have always enjoyed a mutually respectful and professional relationship with my male clients. That said, make sure you deliver regardless of the gender of your client or customer." "We operate at a level of excellence that sets us apart in the marketplace. I am steadfast when it comes to following procedures and 'doing things properly', and nothing is too much trouble for our clients. The staffing industry is highly competitive, and you need to out-perform your competitors at every opportunity. We have done this time and time again. I am happy and grateful for what I have accomplished but there is still a lot I have to do." Uplifting others Melinda believes that it is essential for businesses to get involved and give back to communities. She was an active member of the Ukuthula Trust, which is an NPO based in Chesterville near Durban. She has also since formed the Futurelink Empowerment Trust which focuses on developing young people through educational support and career guidance. Melinda says that her family is a huge part of her life and in her leisure time she enjoys the outdoors and wildlife. "To my younger self I would say trust and enjoy your journey in this life. All the ups and downs, failures and successes, bad and good times. These all help to develop you, to teach you, to build great tenacity within you which will equip you for great things." she concluded. Cheryl Govender CHERYL GOVENDER is the founder and owner of The Cake House in Pietermaritzburg. She is a qualified chef and professional cake artist. The Cake House has become a leading provider of designer cakes including engineered life-size cakes. Cheryl's exceptional cakes, each a masterpiece, have been featured in magazines and on television, and The Cake House is recognised as a leader in new age sugarcraft. Cheryl is inspired by successful bakeries and cake artists. She explains, "This is a tough industry and requires not only talent, but a business mind, people skills, market insight, tenacity, and continuous learning and growth." One of her biggest inspirations is Buddy Valastro, an American baker who is the star of the reality television series 'Cake Boss'. Be clear about what must be achieved Cheryl believes she got to where she is now and reached her goals by being clear about what she needed to achieve and why she needed to achieve them. She says her career started when she was fourteen when she was handed down decorating tools that her sister no longer needed. "Although I was a real tomboy, beating the boys at their own games in the streets, I did girly stuff when I went home, like playing with cake decorating tools and my dolls," she laughed. Cheryl learned about sugar art by reading books from the municipal library and often left the kitchen in a mess after experimenting. Her Consumer Studies teacher recognised Cheryl's talent; arranged for her to attend a cake decorating course, and gave her a toolset, which she treasures to this day. This teacher, now a retired school principal, adopted Cheryl as a daughter, helped her to believe in herself, and became her mentor to this day. Cheryl won a Consumer Studies Inter School Award in matric due to her passion for cake decorating, but at that time she considered it a hobby, not a career. After a year at college, Cheryl married and became a mother. She joined the corporate world but kept on making decorated cakes as a hobby to supplement her income. When her son was two years old, Cheryl entered and won the Pietermaritzburg Royal Show sugarcraft competition. This led to her teaching sugarcraft on a part-time basis at the now FET College in Northdale, something she continued passionately for 25 years. This Cheryl said, was fulfilling: "empowering women has always been close to my heart". Focus on one thing and do it well Cheryl gained wide experience in the corporate world, including ten years in shipping and international travel, before she started her own export business. This business crashed during the worldwide financial crisis of 2008 and she "fell back on her hands", starting a food catering business that also provided cakes. Cheryl made a few designer cakes assuming there was little market for these due to the high prices, but word of her quality and expertise spread and orders increased. A traumatic divorce, the demands of being involved in catering, wedding décor, training and making cakes at the same time, made her realise that she needed to streamline her activities. In 2012 she decided to focus on one thing only and do it well and opened The Cake House. Cheryl, a single mom had herself, her mother's assistance, two children, and a house. As she had lost her vehicle, Cheryl went everywhere in running shoes while carrying cake ingredients and other items in a backpack. Nothing was handed to her; she had no money and could not get a bank loan. Cheryl understood the risks involved but her faith and trust in God helped her. She managed to buy all her industrial baking equipment from a helpful appliance store on a three-month cash basis. Her business remains debt-free to this day. Business skills are unrelated to gender In Cheryl's view, women and men need the same business approach, as the skills required for a successful business are unrelated to gender. "Tenacity, hard work, honesty, patience and endurance are equally required from men and women." She does, however, concede that women face more challenges. She has had to face abuse, being a mother, and a divorce. Achieving a work-life balance boils down to discipline for Cheryl. "It is necessary to make time for your family and yourself, and also to rest, but not working can be scary for a business owner with much to do," she says. "I've had to learn to set boundaries, say no, and cut myself off from work when it's time to relax and unwind." Gardening, time with her family and puppies, and doing things outside of the business help create a balance. Brand ambassador Cheryl is happy with what she has accomplished thus far and readily give others credit. Without her mother, she could not have set up The Cake House. Without the help of her husband Alan, her family, and staff members, she would not have been able to grow the business. She feels honoured having recently being appointed a brand ambassador with royal status, for Rolkem Colours, one of the world's largest food colourant providers. While Cheryl is satisfied with the place she has reached, she is not comfortable about remaining there. Cheryl dreams of making the province proud of The Cake House as a tourism attraction. With a growing support structure in place, she is prepared to take risks within her means and take the business to the next level. Back