There are moments that remind us just how much of life we take for granted. The ability to read a message, recognise a familiar face, thread a needle or move through the world with confidence is something many of us rarely stop to consider. Yet, for someone living with impaired vision, these everyday experiences can become increasingly difficult.

Elzani Broughton is an attorney, conveyancer, notary public and managing director of Serfontein & Richards Attorneys, a firm that has specialised in conveyancing and deceased estates for 30 years. Her own journey into leadership has been remarkably rapid. Having joined the firm as a candidate attorney in 2018, she qualified across her chosen fields before being appointed managing director just six years later, at the age of 32 and while two months pregnant with twins.

Since 1998, the KZN Top Business initiative has built a trusted platform for business visibility and credibility across KwaZulu-Natal. In 2026, as businesses compete for attention in an increasingly digital marketplace, being visible to the right audience has become an essential part of building trust and creating opportunities.

Business is rarely about one issue in isolation. It is the ability to respond to changing economic conditions, manage risk, embrace new opportunities and, perhaps most importantly, remain focused on people. This edition of Business Sense reflects that reality, with stories ranging from interest rates and compliance to artificial intelligence, investment, tourism, leadership and customer experience.