Icebolethu Group, one of the leading funeral service providers in South Africa, is proud to announce and celebrate its 15th anniversary in the industry. Since its inception in 2009, Icebolethu Group has transformed the funeral service landscape with its compassionate approach, steady commitment to customer satisfaction, and innovative solutions.
Over the past 15 years, Icebolethu Group has emerged as a trusted name in the industry, earning the respect and loyalty of thousands of families across South Africa and beyond. The group’s success can be attributed to its dedication to providing dignified and personalised funeral services, taking care of every aspect with attention to detail.
Icebolethu Group’s CEO, Nomfundo Mcoyi-Zondo, expressed her gratitude on reaching this significant milestone, saying, “We are immensely proud to celebrate 15 years of serving our community during their most challenging times. Icebolethu Group was built on the foundation of empathy, respect, and professionalism. We have always strived to redefine funeral services by delivering an exceptional level of care and support to grieving families.”
Throughout its journey, Icebolethu Group has continuously expanded and enhanced its services to better cater to the diverse needs of its clients. The organisation offers a comprehensive range of funeral services, including repatriation, burial plans, cremation options, tombstone installations, and bereavement counseling. The group’s commitment to excellence is reflected in its state-of-the-art facilities, well-trained staff, and a dedicated team of experts who work tirelessly to ensure families receive the highest level of service and care.
As part of the 15-year celebration, Icebolethu Group is planning a series of events and initiatives to give back to the community it serves. These activities will include community outreach programmes, educational initiatives, community prayers, and partnerships with charitable organisations. The group aims to provide support and assistance to those in need, extending their services beyond the realm of funeral arrangements.
Icebolethu has transcended its traditional role as a funeral services provider, evolving into a comprehensive lifestyle brand that recognises the diverse needs of its community. Beyond its unwavering commitment to compassionate funeral care, Icebolethu has embraced innovation by introducing the iSave Rewards Program.
This groundbreaking initiative reflects the company’s dedication to enhancing the lives of its members beyond the scope of traditional funeral services. iSave Rewards not only provides financial security through funeral cover but also offers a unique opportunity for individuals to accumulate savings and enjoy exclusive benefits, transforming Icebolethu into a holistic lifestyle partner. This evolution showcases Icebolethu’s forward-thinking approach, redefining its role in the lives of its community members and reinforcing its commitment to being a trusted companion throughout life’s journey.
Icebolethu Group has been recognised on multiple occasions for its outstanding contributions to the industry. The company has received various awards, including the Standard Bank KZN Top Business Women Award, Global Impact Award for Business Services and Community Awards, Commonwealth Business Award and Standard Bank KZN Top Brand Award, just to mention a few, which underline the organisation’s commitment to excellence and professionalism.
Looking towards the future, Icebolethu Group remains committed to its mission of providing compassionate funeral services while continuously evolving to meet the changing needs of their clients. The group aims to expand its reach further while maintaining the unparalleled standard of service that has become their hallmark.